1. FedEx E-Business & E-Commerce Solutions DELIVERED BY TECHNOLOGY

12. What is FedEx? “ Airline of the Internet” “ An Information Technology company that just happens to have hundreds of planes…” Source IBM Source Wired Magazine. Dec’98

13. Time-definite express delivery Small-package ground delivery Exclusive-use, expedited, Door-to-door delivery Organisation Structure Regional LTL Carrier Consolidated sales, marketing And information technology Copy Printing & Document Solutions Freight Forwarder, Customs Brokerage

16. Physical Network Virtual Network

17. Simple Tracking Example

18. Applications Portfolio e Shipping Tools Enable you to automate shipping processes with tools that meet your needs e Commerce Solutions Enable you to trade online with integrated FedEx shipping capabilities

21. eShipping Tools FedEx Ship Manager @ fedex.com

24. eShipping Tools FedEx Ship Manager Software

26. FedEx® Ship Manager Server Powerful high-volume Multi-sites shipping software FedEx® Ship Manager WebClient Browser-based interface Multi-user and network environments eShipping Tools FedEx Ship Manager Server

27. eBusiness Solutions FedEx Insight

30. eCommerce Solutions FedEx Web Services Solutions FedEx API Server FedEx Server 2 Customer’s Computer (PC, Web Server, etc.) Internet 1 3 FSM API’s Transactions flow from customer’s computer over the Internet to FedEx. The data is decrypted and routed to the appropriate server within FedEx. The response is then encrypted and sent back. 1 2 3

31. FedEx ® DirectLink FedEx’s own private value added network EDI-based Business-to-business data exchange Shipping, tracking and invoicing data eCommerce Solutions FedEx ® DirectLink

32. Thank You!