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Dalla comunità alle community 
CON LA PARTECIPAZIONE DI 
COL PATROCINIO DI 
SOCIAL LEARNING 
Roberto M. Pezza
Social Learning 
… it’s already happened 
Social Learning 
1 
Cooperation Collaboration
There… where performance happen! 
Social Learning 
2 
5 moments of need … to perform 
Things 
Go Wrong 
B. Mosher, C. Gottfredson Knowledge Worker 
Learning for 
the First time 
Change 
Expanding 
Knowledge 
Remembering 
and Applying
Learning + Performance 
Collaboration 
Learning 
Social Learning 
3 
Workplace Learning 
Performance 
Cooperation
Social Learning in Workplace Learning 
ADDING 
Social Learning 
EXTRACTING 
4 
it’s about new paradigms 
EMBEDDING 
Workplace Learning
New Learning Practices 
Design - Delivery 
TRAINING & DEVELOPMENT 
Social Learning 
C 
5 
it’s about opportunities 
Personal Learning 
Personal 
Branding 
Social Intranet 
Personal 
Knowledge 
Management 
Connect - Collaborate 
Listening 
HR 
Social Organization 
Learning 
Content 
E 
CM 
Social 
Environment 
Community 
HR 
HR E 
Progettazione 
Aula/Evento 
E 
AdB 
PROFESSIONAL LEARNING 
SOCIAL LEARNING 
HR 
Talent 
Management
TRAINING & DEVELOPMENT SOCIAL LEARNING PROFESSIONAL LEARNING 
Design - Delivery Connect - Collaborate Personal Learning 
Classroom 
eLearning 
Simulatori 
Blended Learning 
Tech-Classroom 
Social Learning 
Personal Knowledge 
Personal Branding 
From Practices to Activities 
it’s about solutions 
6 
Flipped-Classroom
The Next Steps? 
Social Learning 
7 
hypothesis for “Social HR Agenda” 
Connected & 
Sharing Culture 
Social 
HR 
Digital Skill 
GAP 
New 
Leadership 
Set 
Communities 
Link to Listening/Analytics 
Strategies
Social Learning… Technology Matter? 
yes! it’s about enabling behavior 
Social Learning 
8 
“Prior to Internet, the last technology that had any effect 
on the way people sat down and talked was the table” 
Clay Shirky
THYOANUK 
roberto.pezza@hitrea.it 
@robertopezza

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Social Learning Practices

  • 1. Dalla comunità alle community CON LA PARTECIPAZIONE DI COL PATROCINIO DI SOCIAL LEARNING Roberto M. Pezza
  • 2. Social Learning … it’s already happened Social Learning 1 Cooperation Collaboration
  • 3. There… where performance happen! Social Learning 2 5 moments of need … to perform Things Go Wrong B. Mosher, C. Gottfredson Knowledge Worker Learning for the First time Change Expanding Knowledge Remembering and Applying
  • 4. Learning + Performance Collaboration Learning Social Learning 3 Workplace Learning Performance Cooperation
  • 5. Social Learning in Workplace Learning ADDING Social Learning EXTRACTING 4 it’s about new paradigms EMBEDDING Workplace Learning
  • 6. New Learning Practices Design - Delivery TRAINING & DEVELOPMENT Social Learning C 5 it’s about opportunities Personal Learning Personal Branding Social Intranet Personal Knowledge Management Connect - Collaborate Listening HR Social Organization Learning Content E CM Social Environment Community HR HR E Progettazione Aula/Evento E AdB PROFESSIONAL LEARNING SOCIAL LEARNING HR Talent Management
  • 7. TRAINING & DEVELOPMENT SOCIAL LEARNING PROFESSIONAL LEARNING Design - Delivery Connect - Collaborate Personal Learning Classroom eLearning Simulatori Blended Learning Tech-Classroom Social Learning Personal Knowledge Personal Branding From Practices to Activities it’s about solutions 6 Flipped-Classroom
  • 8. The Next Steps? Social Learning 7 hypothesis for “Social HR Agenda” Connected & Sharing Culture Social HR Digital Skill GAP New Leadership Set Communities Link to Listening/Analytics Strategies
  • 9. Social Learning… Technology Matter? yes! it’s about enabling behavior Social Learning 8 “Prior to Internet, the last technology that had any effect on the way people sat down and talked was the table” Clay Shirky