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Tech Thursdays




Tech Thursdays Series
     Marketing
       Sponsored by
DESIGN   MARKETING    TECHNOLOGY




             Email Marketing
                     Success Secrets in the Inbox
                                  Rob Ainbinder
About
BEM Facts
Partnerships and Certifications
The Company We Keep
Awards and Recognitions
Today’s Delivery Schedule


• Subscriber Management
• List Segmentation
• 7 List Growth Ideas
• Effective Campaign Design
• Conversion Tracking Strategies
• Key Industry Benchmark Metrics
• Latest Trends
• One Request
Something to Remember
DESIGN   MARKETING   TECHNOLOGY




            Subscriber Management
Subscriber Management
Subscriber Management
Subscriber Management

• Listen
• Reachable
• Human
Subscriber Management


• Subscribers (Still) Rule
DESIGN   MARKETING   TECHNOLOGY




                              List Segmentation
List Segmentation


• Since 2003
List Segmentation




11 Models = BBQ Heaven
List Segmentation


• New! Rock Hill, SC




• Not so heavenly 2+ hr drive 
List Segmentation
List Segmentation
List Segmentation


• Increased Relevance
• Higher Open Rates
• Higher Click Through
DESIGN   MARKETING   TECHNOLOGY




                            List Growth Tactics
List Growth Tactics
List Growth Tactics


• Sign-up on your website
• Face-to-face sign-up sheet
• A link to your sign up form in your email
  signature
• A link on your checkout/thank you page
• “send to a friend”
• And two more…
List Growth Tactics
List Growth Tactics
DESIGN    MARKETING   TECHNOLOGY




         Effective Campaign Design
Effective Campaign Design
Effective Campaign Design
Effective Campaign Design
Effective Campaign Design
Effective Campaign Design


• Headline
• Branding
• Images
• Copy
• Call to Action/Offer
Effective Campaign Design
DESIGN   MARKETING   TECHNOLOGY




                      Conversion Tracking
                               Strategies
Conversion Tracking Strategies
Conversion Tracking Strategies




                 Pre-click
                 Post-click
Conversion Tracking Strategies
Conversion Tracking Strategies
DESIGN   MARKETING   TECHNOLOGY




               Key Benchmark Metrics
Key Benchmark Metrics


From the latest (Q4 2011)
• Open rates (24.8%) increased quarter
  over quarter (11.6%) and year over year
  (12.2%).
• Click rates decreased 0.4 percentage
  points (8.1% overall) from last quarter to
  5.2%. They are in line with this same time
  last year (5.1%) and remain established
  over the last two years.
Key Benchmark Metrics


Great News About Triggered Email

• Triggered email open rates are 96%
  higher than regular campaign messages
• Triggered click rates are 125% higher
  than “blasts”.

For the entire report, email me:
rob.ainbinder@beminteractive.com
DESIGN   MARKETING   TECHNOLOGY




                                  Latest Trends
Latest Trends
Latest Trends
DESIGN   MARKETING   TECHNOLOGY




                Resources & Upcoming
                               Events
Upcoming BEM Education Center Workshops

• Office 365
• Facebook & Google+ for
  Business
• Top 10 Business Apps for
  Your iPad or Tablet
• Email Marketing using
  ExactTarget®
• Search Marketing:
  Making SEO & Google
  Adwords Work for Your
  Business
• Mobile Web: Trends &
  Strategies
Stay In Touch

Sign up for our monthly
newsletter.
• Digital marketing
   trends
• Insights & more…
Stay In Touch
DESIGN   MARKETING   TECHNOLOGY




                                  Questions

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Email Marketing Secrets Of The Inbox - Tech Thursdays Series

Hinweis der Redaktion

  1. Email is private
  2. Kind of emails you get back from list members, explain their relevance and suggest how you should treat them. Don’t ignore negative customer feedback or make it difficult to send it in, explaining why
  3. At the end of the day subscribers still rule. Why? Spam compliants will shut down ur account. Opt-outs will reduce your effectiveness. Social Media has opened a new channel for customers to denounce you publicly. What do you do about it?
  4. If you segment this won’t happen.
  5. If you segment this won’t happen.
  6. If you segment this won’t happen.