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INTRODUCTION TO

PRODUCT MANAGEMENT
EDC - PARIS - 15.01.21
WHO I AM
ZISHAN ASHRAF MOHAMMAD
@zimo80fr
linkedin.com/in/zimohammad
zishanmohammad.wordpress.com
Product Lead, Lecturer, Researcher, Startup Advisor
Tech Mgt Consulting Entrepreneur Product Management in Enterprises, Start ups and Unicorn
Steve Jobs
Kevin Systrom
Sundar Pichai
Jeff Bezos
Frederic Mazzela
Marissa Mayer
WHAT THOSE GUYS HAVE IN COMMON?
Steve Jobs
Kevin Systrom
Sundar Pichai
Jeff Bezos
Frederic Mazzela
Marissa Mayer
THEY WERE ALL AWESOME PRODUCT MANAGER
WTF IS PRODUCT
MANAGEMENT
THE NEW ENTREPRENEUR IS A PRODUCT MANAGER
https://www.pinterest.com/pin/191051209162468468/
THE NEW ENTREPRENEUR IS A PRODUCT MANAGER
https://www.inc.com/jeff-haden/want-to-be-a-great-ceo-be-a-great-product-manager-
fi
rst.html
WTF ARE PRODUCT MANAGERS
PM IS GREAT WAY TO BE A KICK-ASS LEADER, WHY?
▸ Building products with designers and engineers


▸ De
fi
ning positioning, pricing, and go-to-market strategy with product
marketing


▸ Driving leads with demand-generation teams


▸ Creating awareness of a product among analysts and media with
brand-marketing teams


▸ Delivering quarter-to-quarter commercial results with the sales team


▸ Ensuring current customers are happy with customer-success and
support teams
https://www.inc.com/jeff-haden/want-to-be-a-great-ceo-be-a-great-product-manager-
fi
rst.html
PRODUCT MANAGER MAKE SENSE OF ITS SURROUNDING
https://blog.intercom.com/mind-the-product-martin-eriksson/ 2016
Source: product Management Festival, https://productmanagementfestival.com/survey/https://blog.intercom.com/mind-the-product-martin-eriksson/ 2019
Good product managers know the market, the product, the
product line and the competition extremely well and
operate from a strong basis of knowledge and
con
fi
dence. A good product manager is the CEO of the
product. A good product manager takes full responsibility
and measures themselves in terms of the success of the
product. They are responsible for right product/right time
and all that entails. A good product manager knows the
context going in (the company, our revenue funding,
competition, etc.), and they take responsibility for devising
and executing a winning plan (no excuses).
https://a16z.com/2012/06/15/good-product-managerbad-product-manager/ , Ben Horowitz, written in 1997
Josh Elman, greylockpartners, 2015
Source: Strategize: Product Strategy and Product Roadmap Practices for the Digital Age,  2016
KNOW WHAT TYPE OF PM YOU ARE
http://www.mckinsey.com/industries/high-tech/our-insights/product-managers-for-the-digital-world, McKinsey, 2017
WHAT LOOKS LIKE A PRODUCT ORGANISATION
PRODUCT MANAGEMENT 4 STAGES
DOUBLE DIAMOND - DESIGN COUNCIL, UK
source: Design COuncil, UK, 2019
PRODUCT MANAGEMENT 4 STAGES
DOUBLE DIAMOND - DESIGN COUNCIL, UK
Design Council’s Double Diamond clearly conveys a design process to designers and non-
designers alike. The two diamonds represent a process of exploring an issue more widely or
deeply (divergent thinking) and then taking focused action (convergent thinking).  


1.
	
(re)Discover. The
fi
rst diamond helps people understand, rather than simply assume,
what the problem is. It involves speaking to and spending time with people who are
affected by the issues.


2.
	
De
fi
ne. The insight gathered from the discovery phase can help you to de
fi
ne the
challenge in a different way.


3.
	
Develop. The second diamond encourages people to give different answers to the
clearly de
fi
ned problem, seeking inspiration from elsewhere and co-designing with a range
of different people.  


4.
	
Deliver. Delivery involves testing out different solutions at small-scale, rejecting those
that will not work and improving the ones that will.
source: Design COuncil, UK, 2019
PRODUCT MANAGEMENT 4 STAGES
THE ROAD TO BUILD A PRODUCT
source: NYU Design,: https://medium.com/nyc-design/the-changing-design-process-f8d44abb1420, 2018
EXECUTION
VISION & STRATEGY
VISION
PRODUCT
~2 million apps ~2,5 million apps
Source: statistica, Oct 2019
~3.4 MILLION APPS ~3 MILLION APPS
Source: statistica; June 2020
” THE CLEAREST WAY TO
MAKE A 10X IMPROVEMENT
IS TO INVENT SOMETHING
COMPLETELY NEW. ”


PETER THIEL, ZERO TO ONE
Source: Strategize: Product Strategy and Product Roadmap Practices for the Digital Age,  2016
Source: Strategize: Product Strategy and Product Roadmap Practices for the Digital Age,  2016
https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action , TED, 2013
VISION
SPACE X
VISION
SPACE X
•
Lombardo, C. T. (2017). Product Roadmaps Relaunched

•
VISION
THE 10 PRINCIPLES OF PRODUCT VISION
1. Start with Why


2. Fall in Love with the Problem


3. Don’t be afraid to think big with vision


4. Don’t be afraid to disrupt yourselves because if you don’t, someone will


5. The product vision needs to inspire


6. Determine and embrace relevant and meaningful trends


7. Skate to where the puck is heading, not where it was


8. Be stubborn on the vision but
fl
exible on the details


9. Realise that any product vision is a leap of faith


10.Evangelise continuously and relentlessly
Cagan, M. (2017) chapter 25, INSPIRED: How to Create Tech Products Customers Love
VISION
THE 10 PRINCIPLES OF PRODUCT VISION
Cagan, M. (2017) chapter 25, INSPIRED: How to Create Tech Products Customers Love
VISION
THE 10 PRINCIPLES OF PRODUCT VISION
Cagan, M. (2017) chapter 25, INSPIRED: How to Create Tech Products Customers Love
GROUP EXERCICE
VISION
BUSINESS CASE
TIKTOK (EX MUSICA.LY) INSIGHTS
‣ Acquired by Bytedance for €1bn in November 2017


‣ Started as an eduction app, idea was to present short educational videos, combining
Twitter and courser


‣ failure: learnings


1. UGC content must be light


2. against human nature


3. young people (time, creative…)


‣ Growth hacks


‣ App SEO (longer tittle got better position in appstores/google play)


‣ utility
fi
rst, community second, monetisation after (fun -> fame -> fortune)
BUSINESS CASE
TIKTOK INSIGHTS
‣ How Tiktok (ex musica.ly) has built community
fi
rst place


‣ building app community is like building a land/economy concept


‣ leveraging existing social media (fb…) for network effect


‣ Pivot after 1,5 years, change the value prop from video music
creation to lip-synch -> got off the ground (core value concept)


‣ keep a constant conversation with 100 US teenagers through
wechat


‣ musica.ly is based in Shanghai, leverage local US culture, US trained
workforce
Source: https://www.youtube.com/watch?v=wTyg2E44pBA
Example
Q&A
@ZIMO80FR

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Introduction to Product Mgt Course

  • 2. WHO I AM ZISHAN ASHRAF MOHAMMAD @zimo80fr linkedin.com/in/zimohammad zishanmohammad.wordpress.com Product Lead, Lecturer, Researcher, Startup Advisor Tech Mgt Consulting Entrepreneur Product Management in Enterprises, Start ups and Unicorn
  • 3. Steve Jobs Kevin Systrom Sundar Pichai Jeff Bezos Frederic Mazzela Marissa Mayer WHAT THOSE GUYS HAVE IN COMMON?
  • 4. Steve Jobs Kevin Systrom Sundar Pichai Jeff Bezos Frederic Mazzela Marissa Mayer THEY WERE ALL AWESOME PRODUCT MANAGER
  • 6. THE NEW ENTREPRENEUR IS A PRODUCT MANAGER https://www.pinterest.com/pin/191051209162468468/
  • 7. THE NEW ENTREPRENEUR IS A PRODUCT MANAGER https://www.inc.com/jeff-haden/want-to-be-a-great-ceo-be-a-great-product-manager- fi rst.html
  • 8. WTF ARE PRODUCT MANAGERS PM IS GREAT WAY TO BE A KICK-ASS LEADER, WHY? ▸ Building products with designers and engineers ▸ De fi ning positioning, pricing, and go-to-market strategy with product marketing ▸ Driving leads with demand-generation teams ▸ Creating awareness of a product among analysts and media with brand-marketing teams ▸ Delivering quarter-to-quarter commercial results with the sales team ▸ Ensuring current customers are happy with customer-success and support teams https://www.inc.com/jeff-haden/want-to-be-a-great-ceo-be-a-great-product-manager- fi rst.html
  • 9. PRODUCT MANAGER MAKE SENSE OF ITS SURROUNDING
  • 11. Source: product Management Festival, https://productmanagementfestival.com/survey/https://blog.intercom.com/mind-the-product-martin-eriksson/ 2019
  • 12. Good product managers know the market, the product, the product line and the competition extremely well and operate from a strong basis of knowledge and con fi dence. A good product manager is the CEO of the product. A good product manager takes full responsibility and measures themselves in terms of the success of the product. They are responsible for right product/right time and all that entails. A good product manager knows the context going in (the company, our revenue funding, competition, etc.), and they take responsibility for devising and executing a winning plan (no excuses). https://a16z.com/2012/06/15/good-product-managerbad-product-manager/ , Ben Horowitz, written in 1997
  • 13. Josh Elman, greylockpartners, 2015 Source: Strategize: Product Strategy and Product Roadmap Practices for the Digital Age,  2016
  • 14. KNOW WHAT TYPE OF PM YOU ARE http://www.mckinsey.com/industries/high-tech/our-insights/product-managers-for-the-digital-world, McKinsey, 2017
  • 15. WHAT LOOKS LIKE A PRODUCT ORGANISATION
  • 16. PRODUCT MANAGEMENT 4 STAGES DOUBLE DIAMOND - DESIGN COUNCIL, UK source: Design COuncil, UK, 2019
  • 17. PRODUCT MANAGEMENT 4 STAGES DOUBLE DIAMOND - DESIGN COUNCIL, UK Design Council’s Double Diamond clearly conveys a design process to designers and non- designers alike. The two diamonds represent a process of exploring an issue more widely or deeply (divergent thinking) and then taking focused action (convergent thinking).   1. (re)Discover. The fi rst diamond helps people understand, rather than simply assume, what the problem is. It involves speaking to and spending time with people who are affected by the issues. 2. De fi ne. The insight gathered from the discovery phase can help you to de fi ne the challenge in a different way. 3. Develop. The second diamond encourages people to give different answers to the clearly de fi ned problem, seeking inspiration from elsewhere and co-designing with a range of different people.   4. Deliver. Delivery involves testing out different solutions at small-scale, rejecting those that will not work and improving the ones that will. source: Design COuncil, UK, 2019
  • 18. PRODUCT MANAGEMENT 4 STAGES THE ROAD TO BUILD A PRODUCT source: NYU Design,: https://medium.com/nyc-design/the-changing-design-process-f8d44abb1420, 2018
  • 21. ~2 million apps ~2,5 million apps Source: statistica, Oct 2019 ~3.4 MILLION APPS ~3 MILLION APPS Source: statistica; June 2020
  • 22. ” THE CLEAREST WAY TO MAKE A 10X IMPROVEMENT IS TO INVENT SOMETHING COMPLETELY NEW. ” PETER THIEL, ZERO TO ONE
  • 23. Source: Strategize: Product Strategy and Product Roadmap Practices for the Digital Age,  2016
  • 24. Source: Strategize: Product Strategy and Product Roadmap Practices for the Digital Age,  2016
  • 25.
  • 28. VISION SPACE X • Lombardo, C. T. (2017). Product Roadmaps Relaunched •
  • 29. VISION THE 10 PRINCIPLES OF PRODUCT VISION 1. Start with Why 2. Fall in Love with the Problem 3. Don’t be afraid to think big with vision 4. Don’t be afraid to disrupt yourselves because if you don’t, someone will 5. The product vision needs to inspire 6. Determine and embrace relevant and meaningful trends 7. Skate to where the puck is heading, not where it was 8. Be stubborn on the vision but fl exible on the details 9. Realise that any product vision is a leap of faith 10.Evangelise continuously and relentlessly Cagan, M. (2017) chapter 25, INSPIRED: How to Create Tech Products Customers Love
  • 30. VISION THE 10 PRINCIPLES OF PRODUCT VISION Cagan, M. (2017) chapter 25, INSPIRED: How to Create Tech Products Customers Love
  • 31. VISION THE 10 PRINCIPLES OF PRODUCT VISION Cagan, M. (2017) chapter 25, INSPIRED: How to Create Tech Products Customers Love
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  • 39. BUSINESS CASE TIKTOK (EX MUSICA.LY) INSIGHTS ‣ Acquired by Bytedance for €1bn in November 2017 ‣ Started as an eduction app, idea was to present short educational videos, combining Twitter and courser ‣ failure: learnings 1. UGC content must be light 2. against human nature 3. young people (time, creative…) ‣ Growth hacks ‣ App SEO (longer tittle got better position in appstores/google play) ‣ utility fi rst, community second, monetisation after (fun -> fame -> fortune)
  • 40. BUSINESS CASE TIKTOK INSIGHTS ‣ How Tiktok (ex musica.ly) has built community fi rst place ‣ building app community is like building a land/economy concept ‣ leveraging existing social media (fb…) for network effect ‣ Pivot after 1,5 years, change the value prop from video music creation to lip-synch -> got off the ground (core value concept) ‣ keep a constant conversation with 100 US teenagers through wechat ‣ musica.ly is based in Shanghai, leverage local US culture, US trained workforce Source: https://www.youtube.com/watch?v=wTyg2E44pBA
  • 42.
  • 43. Q&A