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Creative Assessment Techniques
SUZANNE MARKS
BELLEVUE COLLEGE, BELLEVUE, WASHINGTON
1
Business Software
Specialist Certificate
Ø  32 credits
Ø  8 courses
Ø  1 Orientation
Ø  5 Office Software
Ø  2 Web/Development
Ø  5 Microsoft Office
certifications
2
Typical Course
u  Pre-test to assess prior learning
u  Practice, practice, practice
u  Post-test to 80%+
u  Comprehensive assessment
u  Certification assessment
u  Grades – A, B, F
Competency or No Competency
3
Assessments – Map to Course Outcomes
u  Added two to three final assessments
u  Comprehensive final
(Maps to MyITLab practice)
u  MOS Certification (A grade)
u  Or Gmetrix exam 80%+ (B grade)
u  Included business running case
assessment across all courses
u  Front Range Action Sports Company
u  PowerPoint – Business Intelligence PPT
u  Excel – Marketing Spreadsheets
u  Access – Database Reports
u  Word – Training Manual
u  Outlook – Calendar/Email/Tasks
u  Web Classes – Website Development
4
Contact Information
Business Technology Systems, Bellevue College
Suzanne Marks, Faculty & Program Chair
suzanne.marks@bellevuecollege.edu
(425) 564-4017
http://www.bellevuecollege.edu/ibit/degrees/certificate/cbo/
5
Suzanne Marks
Crea%ve	
  Assessment	
  Techniques	
  
Prof.	
  Susan	
  Molina	
  
CBE4CC	
  
Broom,	
  June	
  5,	
  2015	
  
	
  
	
  Accelerated	
  	
  
Competency-­‐Based	
  
	
  IT	
  Training	
  Programs	
  	
  
Agenda	
  
•  Program	
  Overview	
  
•  IntroducHon	
  
•  Mastery	
  of	
  IT	
  
•  Assessment	
  Tools	
  
•  Admissions	
  Process	
  
•  Focus	
  on	
  Competence	
  
•  Assessment	
  Types	
  
•  Our	
  Program	
  
•  Evolving	
  the	
  Assessment	
  Model	
  
•  EffecHve	
  CommunicaHons	
  
•  Knowing	
  your	
  Students	
  
•  CreaHng	
  a	
  SupporHve	
  Environment	
  
•  QuesHons	
  
 
Accelerated	
  IT	
  Training	
  Programs	
  (ATP)	
  	
  
	
  
•  Competency-­‐based	
  delivery	
  model	
  (flipping	
  tradiHonal	
  model)	
  
•  Independent	
  study	
  for	
  self-­‐directed	
  learners	
  
•  OpportuniHes	
  for	
  acceleraHon	
  uHlizing	
  prior	
  learning	
  assessment	
  opHons	
  
	
  
Program	
  Overview	
  
Focus	
  on	
  Competence	
  
•  Adult	
  learners	
  have	
  developed	
  many	
  skills	
  
throughout	
  the	
  years	
  
•  Competency	
  based	
  learning	
  asks	
  that	
  the	
  
students	
  prove	
  their	
  skill	
  level	
  
•  Assessing	
  the	
  level	
  of	
  competency	
  enables	
  the	
  
student	
  to	
  progress	
  quickly	
  through	
  
cerHficaHon	
  programs	
  to	
  return	
  to	
  the	
  
workforce	
  
Assessments	
  
•  Competency	
  based	
  learning	
  changes	
  the	
  
assessment	
  landscape	
  in	
  several	
  ways.	
  We	
  
must:	
  
– Assess	
  the	
  student’s	
  readiness	
  for	
  self-­‐directed	
  
study	
  
– Determine	
  the	
  level	
  of	
  experHse	
  in	
  the	
  selected	
  
class	
  
– Enable	
  students	
  to	
  prove	
  mastery	
  of	
  the	
  course	
  
material	
  interacHvely	
  
Mastery	
  of	
  IT	
  
•  DemonstraHng	
  mastery	
  of	
  InformaHon	
  
Technology	
  skills	
  goes	
  beyond	
  mere	
  
theoreHcal	
  knowledge	
  
•  To	
  prepare	
  students	
  for	
  the	
  workforce	
  they	
  
need	
  to	
  perform	
  
•  They	
  must:	
  
– Successfully	
  navigate	
  so[ware	
  
– Install	
  or	
  connect	
  computer	
  parts	
  
Assessment	
  Tools	
  
•  The	
  state	
  of	
  the	
  art	
  of	
  technology	
  is	
  such	
  that	
  
– We	
  are	
  able	
  to	
  use	
  so[ware	
  to	
  create	
  simulated	
  
laboratories	
  for	
  them	
  to	
  test	
  their	
  skills	
  
– Students	
  can	
  manipulate	
  virtual	
  objects	
  within	
  a	
  
controlled	
  environment	
  
– Students	
  can	
  receive	
  immediate	
  feedback	
  
•  As	
  they	
  would	
  receive	
  in	
  a	
  real	
  work	
  scenario!	
  
•  These	
  tools	
  are	
  used	
  for	
  self-­‐directed	
  training	
  
There	
  are	
  no	
  assignments	
  and	
  no	
  due	
  dates	
  
Admissions	
  Process	
  
•  Our	
  admissions	
  process	
  begins	
  with	
  an	
  
assessment	
  
•  Interview	
  with	
  a	
  RecruiHng	
  Advisor	
  to	
  
determine	
  eligibility	
  by:	
  
– Discussing	
  educaHonal	
  goals	
  
– CompleHng	
  an	
  online-­‐learning	
  readiness	
  
assessment	
  tool	
  
Smarter	
  Measure	
  
•  Measure	
  non-­‐cogniHve	
  skills	
  (moHvaHon,	
  self	
  discipline)	
  
•  External	
  life	
  factors	
  that	
  might	
  affect	
  independent	
  learning	
  
Assessment	
  Types	
  
•  QuesHons	
  involving	
  problem-­‐solving	
  (e.g.	
  
math,	
  science,	
  informaHon	
  technology,	
  etc.)	
  	
  
•  Computerized	
  exams	
  consisHng	
  of	
  mulHple-­‐
choice,	
  matching,	
  or	
  other	
  quesHon	
  types	
  (e.g.	
  
MathemaHcs)	
  	
  
•  Hands-­‐on	
  projects	
  using	
  so[ware	
  or	
  
simulaHon	
  to	
  demonstrate	
  skills	
  	
  
Our	
  Program	
  
Course	
  
Challenge	
  
•  Must	
  pass	
  with	
  81%	
  or	
  
higher	
  
Content	
  
OpHon	
  
•  Can	
  access	
  if	
  grade	
  is	
  below	
  81%	
  
Course	
  
EvaluaHon	
  
• Must	
  pass	
  with	
  81%	
  -­‐	
  Can	
  
receive	
  experienHal	
  Credits	
  
•  Each	
  stage	
  is	
  available	
  a[er	
  release	
  condiHons	
  have	
  been	
  met	
  
Course	
  Challenge	
  
•  First	
  assessment	
  to	
  evaluate	
  mastery	
  level	
  
•  Student	
  must	
  receive	
  a	
  grade	
  of	
  81%	
  or	
  higher	
  
•  If	
  they	
  do,	
  they	
  can	
  schedule	
  the	
  Course	
  
Evalua/on	
  immediately	
  (release	
  condi-on)	
  
•  If	
  they	
  do	
  not	
  pass,	
  the	
  professor	
  provides	
  
detailed	
  feedback	
  to	
  help	
  the	
  student	
  focus	
  their	
  
studies	
  in	
  weak	
  areas	
  by	
  going	
  through	
  the	
  
Course	
  Content	
  (release	
  condi-on)	
  
•  For	
  complex	
  courses,	
  successful	
  compleHon	
  of	
  
more	
  than	
  one	
  Unit	
  Challenge	
  might	
  be	
  required	
  	
  
Desire2Learn	
  
Course	
  EvaluaHon	
  
•  The	
  student	
  may	
  schedule	
  the	
  Course	
  Evalua%on	
  
a[er	
  successfully	
  compleHng	
  the	
  Course	
  
Challenge	
  or	
  mastering	
  the	
  course	
  materials	
  
•  If	
  the	
  course	
  has	
  more	
  than	
  one	
  Unit,	
  a	
  separate	
  
EvaluaHon	
  will	
  be	
  required	
  to	
  show	
  mastery	
  of	
  
each	
  Unit	
  
•  81%	
  is	
  the	
  passing	
  grade	
  
•  Student	
  may	
  obtain	
  experienHal	
  credits	
  
Evolving	
  the	
  
Assessment	
  Model	
  
•  Using	
  student	
  and	
  professor	
  feedback	
  our	
  
assessment	
  model	
  has	
  evolved	
  to	
  beeer	
  
evaluate	
  course	
  mastery	
  
MulHple	
  
Choice/	
  
Skills	
  
Based	
  
Projects	
  
Blended	
  Test	
  
Manually	
  
Graded	
  
Projects	
  
Skills	
  
Lab	
  
SimulaHon	
  
Performance	
  
Based	
  
Skills	
  Based	
  Project	
  
Student	
  Feedback	
  
•  Currently	
  under	
  evaluaHon	
  –	
  Must	
  have	
  release	
  
condiHons	
  
•  The	
  test	
  is	
  divided	
  into	
  secHons	
  or	
  mulH-­‐part	
  quesHons	
  
•  QuesHons	
  are	
  answered	
  within	
  a	
  simulated	
  laboratory	
  
•  Tests	
  are	
  100%	
  performance	
  based	
  
•  Well	
  suited	
  for:	
  	
  
–  So[ware	
  skills	
  proficiency	
  
–  Hardware	
  related	
  quesHons:	
  
•  Students	
  can	
  “pick	
  up”	
  a	
  virtual	
  computer	
  component	
  and	
  “plug	
  it	
  
in”	
  
–  Can	
  be	
  used	
  for	
  Project	
  Management	
  
Simulated	
  Lab	
  
EffecHve	
  
CommunicaHons	
  
•  The	
  role	
  of	
  the	
  professor	
  in	
  this	
  environment	
  
is	
  to	
  provide	
  support	
  
•  A	
  colloquial	
  environment	
  is	
  key	
  to	
  replace	
  the	
  
lack	
  of	
  face-­‐to-­‐face	
  Hme	
  
•  Every	
  communicaHon	
  must	
  be	
  encouraging	
  
and	
  sHmulaHng	
  to	
  ensure	
  success	
  and	
  student	
  
retenHon	
  
Knowing	
  Your	
  Students	
  
•  Since	
  there	
  are	
  no	
  visual	
  queues,	
  professors	
  
must	
  master	
  reading	
  between	
  the	
  lines	
  
•  A	
  carefully	
  cra[ed	
  email	
  usually	
  indicates	
  a	
  
student	
  that	
  will	
  do	
  well	
  in	
  the	
  assessments	
  
•  All	
  capital	
  leeers,	
  poorly	
  phrased	
  messages	
  
usually	
  indicate	
  that	
  your	
  student	
  may	
  be	
  
frustrated	
  and	
  might	
  be	
  unable	
  to	
  complete	
  
the	
  course	
  without	
  your	
  guidance	
  and	
  support	
  	
  
CreaHng	
  a	
  SupporHve	
  
Environment	
  
•  Your	
  job	
  as	
  a	
  professor,	
  rather	
  than	
  delivering	
  a	
  
lecture	
  becomes	
  the	
  role	
  of	
  supporter:	
  
–  You	
  may	
  be	
  called	
  upon	
  to	
  guide	
  a	
  student	
  through	
  a	
  
difficult	
  skill	
  or	
  chapter	
  
–  Help	
  them	
  locate	
  addiHonal	
  materials	
  through	
  
Google,	
  linda.com,	
  pages	
  in	
  the	
  textbook,	
  YouTube,	
  or	
  
a	
  video	
  chat	
  
–  Or	
  simply	
  provide	
  advice	
  to	
  adult	
  learners	
  that	
  might	
  
be	
  having	
  difficulty	
  balancing	
  work,	
  school,	
  and	
  home	
  
life	
  
QuesHons?	
  
?	
  
?	
  
This	
  workforce	
  solu%on	
  was	
  funded	
  by	
  a	
  $3,200,000	
  grant	
  awarded	
  by	
  the	
  U.S.	
  
Department	
  of	
  Labor’s	
  Employment	
  and	
  Training	
  Administra%on.	
  The	
  solu%on	
  
was	
  created	
  by	
  the	
  grantee	
  and	
  does	
  not	
  necessarily	
  reflect	
  the	
  official	
  posi%on	
  
of	
  the	
  U.S.	
  Department	
  of	
  labor.	
  The	
  Department	
  of	
  Labor	
  makes	
  no	
  
guarantees,	
  warran%es,	
  or	
  assurances	
  of	
  any	
  kind,	
  express	
  or	
  implied,	
  with	
  
respect	
  to	
  such	
  informa%on,	
  including	
  any	
  informa%on	
  on	
  linked	
  sites	
  and	
  
including,	
  but	
  not	
  limited	
  to,	
  accuracy	
  of	
  the	
  informa%on	
  or	
  its	
  completeness,	
  
%meliness,	
  usefulness,	
  adequacy,	
  con%nued	
  availability,	
  or	
  ownership	
  

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Creative Assessment Techniques Faculty Development Model - Competency-Based Education

  • 1. Creative Assessment Techniques SUZANNE MARKS BELLEVUE COLLEGE, BELLEVUE, WASHINGTON 1
  • 2. Business Software Specialist Certificate Ø  32 credits Ø  8 courses Ø  1 Orientation Ø  5 Office Software Ø  2 Web/Development Ø  5 Microsoft Office certifications 2
  • 3. Typical Course u  Pre-test to assess prior learning u  Practice, practice, practice u  Post-test to 80%+ u  Comprehensive assessment u  Certification assessment u  Grades – A, B, F Competency or No Competency 3
  • 4. Assessments – Map to Course Outcomes u  Added two to three final assessments u  Comprehensive final (Maps to MyITLab practice) u  MOS Certification (A grade) u  Or Gmetrix exam 80%+ (B grade) u  Included business running case assessment across all courses u  Front Range Action Sports Company u  PowerPoint – Business Intelligence PPT u  Excel – Marketing Spreadsheets u  Access – Database Reports u  Word – Training Manual u  Outlook – Calendar/Email/Tasks u  Web Classes – Website Development 4
  • 5. Contact Information Business Technology Systems, Bellevue College Suzanne Marks, Faculty & Program Chair suzanne.marks@bellevuecollege.edu (425) 564-4017 http://www.bellevuecollege.edu/ibit/degrees/certificate/cbo/ 5 Suzanne Marks
  • 6. Crea%ve  Assessment  Techniques   Prof.  Susan  Molina   CBE4CC   Broom,  June  5,  2015      Accelerated     Competency-­‐Based    IT  Training  Programs    
  • 7. Agenda   •  Program  Overview   •  IntroducHon   •  Mastery  of  IT   •  Assessment  Tools   •  Admissions  Process   •  Focus  on  Competence   •  Assessment  Types   •  Our  Program   •  Evolving  the  Assessment  Model   •  EffecHve  CommunicaHons   •  Knowing  your  Students   •  CreaHng  a  SupporHve  Environment   •  QuesHons  
  • 8.   Accelerated  IT  Training  Programs  (ATP)       •  Competency-­‐based  delivery  model  (flipping  tradiHonal  model)   •  Independent  study  for  self-­‐directed  learners   •  OpportuniHes  for  acceleraHon  uHlizing  prior  learning  assessment  opHons     Program  Overview  
  • 9. Focus  on  Competence   •  Adult  learners  have  developed  many  skills   throughout  the  years   •  Competency  based  learning  asks  that  the   students  prove  their  skill  level   •  Assessing  the  level  of  competency  enables  the   student  to  progress  quickly  through   cerHficaHon  programs  to  return  to  the   workforce  
  • 10. Assessments   •  Competency  based  learning  changes  the   assessment  landscape  in  several  ways.  We   must:   – Assess  the  student’s  readiness  for  self-­‐directed   study   – Determine  the  level  of  experHse  in  the  selected   class   – Enable  students  to  prove  mastery  of  the  course   material  interacHvely  
  • 11. Mastery  of  IT   •  DemonstraHng  mastery  of  InformaHon   Technology  skills  goes  beyond  mere   theoreHcal  knowledge   •  To  prepare  students  for  the  workforce  they   need  to  perform   •  They  must:   – Successfully  navigate  so[ware   – Install  or  connect  computer  parts  
  • 12. Assessment  Tools   •  The  state  of  the  art  of  technology  is  such  that   – We  are  able  to  use  so[ware  to  create  simulated   laboratories  for  them  to  test  their  skills   – Students  can  manipulate  virtual  objects  within  a   controlled  environment   – Students  can  receive  immediate  feedback   •  As  they  would  receive  in  a  real  work  scenario!   •  These  tools  are  used  for  self-­‐directed  training   There  are  no  assignments  and  no  due  dates  
  • 13. Admissions  Process   •  Our  admissions  process  begins  with  an   assessment   •  Interview  with  a  RecruiHng  Advisor  to   determine  eligibility  by:   – Discussing  educaHonal  goals   – CompleHng  an  online-­‐learning  readiness   assessment  tool  
  • 14. Smarter  Measure   •  Measure  non-­‐cogniHve  skills  (moHvaHon,  self  discipline)   •  External  life  factors  that  might  affect  independent  learning  
  • 15. Assessment  Types   •  QuesHons  involving  problem-­‐solving  (e.g.   math,  science,  informaHon  technology,  etc.)     •  Computerized  exams  consisHng  of  mulHple-­‐ choice,  matching,  or  other  quesHon  types  (e.g.   MathemaHcs)     •  Hands-­‐on  projects  using  so[ware  or   simulaHon  to  demonstrate  skills    
  • 16. Our  Program   Course   Challenge   •  Must  pass  with  81%  or   higher   Content   OpHon   •  Can  access  if  grade  is  below  81%   Course   EvaluaHon   • Must  pass  with  81%  -­‐  Can   receive  experienHal  Credits   •  Each  stage  is  available  a[er  release  condiHons  have  been  met  
  • 17. Course  Challenge   •  First  assessment  to  evaluate  mastery  level   •  Student  must  receive  a  grade  of  81%  or  higher   •  If  they  do,  they  can  schedule  the  Course   Evalua/on  immediately  (release  condi-on)   •  If  they  do  not  pass,  the  professor  provides   detailed  feedback  to  help  the  student  focus  their   studies  in  weak  areas  by  going  through  the   Course  Content  (release  condi-on)   •  For  complex  courses,  successful  compleHon  of   more  than  one  Unit  Challenge  might  be  required    
  • 19. Course  EvaluaHon   •  The  student  may  schedule  the  Course  Evalua%on   a[er  successfully  compleHng  the  Course   Challenge  or  mastering  the  course  materials   •  If  the  course  has  more  than  one  Unit,  a  separate   EvaluaHon  will  be  required  to  show  mastery  of   each  Unit   •  81%  is  the  passing  grade   •  Student  may  obtain  experienHal  credits  
  • 20. Evolving  the   Assessment  Model   •  Using  student  and  professor  feedback  our   assessment  model  has  evolved  to  beeer   evaluate  course  mastery   MulHple   Choice/   Skills   Based   Projects   Blended  Test   Manually   Graded   Projects   Skills   Lab   SimulaHon   Performance   Based  
  • 23. •  Currently  under  evaluaHon  –  Must  have  release   condiHons   •  The  test  is  divided  into  secHons  or  mulH-­‐part  quesHons   •  QuesHons  are  answered  within  a  simulated  laboratory   •  Tests  are  100%  performance  based   •  Well  suited  for:     –  So[ware  skills  proficiency   –  Hardware  related  quesHons:   •  Students  can  “pick  up”  a  virtual  computer  component  and  “plug  it   in”   –  Can  be  used  for  Project  Management  
  • 24.
  • 26. EffecHve   CommunicaHons   •  The  role  of  the  professor  in  this  environment   is  to  provide  support   •  A  colloquial  environment  is  key  to  replace  the   lack  of  face-­‐to-­‐face  Hme   •  Every  communicaHon  must  be  encouraging   and  sHmulaHng  to  ensure  success  and  student   retenHon  
  • 27. Knowing  Your  Students   •  Since  there  are  no  visual  queues,  professors   must  master  reading  between  the  lines   •  A  carefully  cra[ed  email  usually  indicates  a   student  that  will  do  well  in  the  assessments   •  All  capital  leeers,  poorly  phrased  messages   usually  indicate  that  your  student  may  be   frustrated  and  might  be  unable  to  complete   the  course  without  your  guidance  and  support    
  • 28. CreaHng  a  SupporHve   Environment   •  Your  job  as  a  professor,  rather  than  delivering  a   lecture  becomes  the  role  of  supporter:   –  You  may  be  called  upon  to  guide  a  student  through  a   difficult  skill  or  chapter   –  Help  them  locate  addiHonal  materials  through   Google,  linda.com,  pages  in  the  textbook,  YouTube,  or   a  video  chat   –  Or  simply  provide  advice  to  adult  learners  that  might   be  having  difficulty  balancing  work,  school,  and  home   life  
  • 30. This  workforce  solu%on  was  funded  by  a  $3,200,000  grant  awarded  by  the  U.S.   Department  of  Labor’s  Employment  and  Training  Administra%on.  The  solu%on   was  created  by  the  grantee  and  does  not  necessarily  reflect  the  official  posi%on   of  the  U.S.  Department  of  labor.  The  Department  of  Labor  makes  no   guarantees,  warran%es,  or  assurances  of  any  kind,  express  or  implied,  with   respect  to  such  informa%on,  including  any  informa%on  on  linked  sites  and   including,  but  not  limited  to,  accuracy  of  the  informa%on  or  its  completeness,   %meliness,  usefulness,  adequacy,  con%nued  availability,  or  ownership