Ensuring the Success of a Global Partner Network - How Dropbox is managing its growing partner ecosystem while equipping partners with the tools to succeed
•
1 gefällt mir•169 views
Rivet Logic shares how a Liferay powered solution gave Dropbox the flexibility and customizability it needed to build a world class partner portal to effectively manage partners while providing them with the tools they needed to succeed.
Empfohlen
Empfohlen
Weitere ähnliche Inhalte
Was ist angesagt?
Was ist angesagt? (16)
Ähnlich wie Ensuring the Success of a Global Partner Network - How Dropbox is managing its growing partner ecosystem while equipping partners with the tools to succeed
Ähnlich wie Ensuring the Success of a Global Partner Network - How Dropbox is managing its growing partner ecosystem while equipping partners with the tools to succeed (20)
Mehr von rivetlogic
Mehr von rivetlogic (20)
Kürzlich hochgeladen
Kürzlich hochgeladen (20)
Ensuring the Success of a Global Partner Network - How Dropbox is managing its growing partner ecosystem while equipping partners with the tools to succeed
- 1. Ensuring the Success of a Global Partner Network How Dropbox is managing its growing partner ecosystem while equipping partners with the tools to succeed Alaaeldin El-Nattar COO Rivet Logic
- 2. #LSNA18 Agenda • Introductions • About Rivet Logic • About Dropbox • The Partner Portal Project – Challenge – Solution – Results • What’s Next?
- 3. #LSNA18 About Rivet Logic Full Service Consulting, Design and System Integration firm helping clients build, manage and optimize digital experiences ❑ Search & Analytics ❑ Digital Publishing ❑ Video Communications ❑ Big Data Applications ❑ Enterprise & Web Content Management ❑ Enterprise Portals ❑ Social Intranets & Digital Workplace ❑ Digital Asset Management ❑ UI/UX Design ❑ Mobile Experiences ❑ Cloud Migration ❑ Managed Services
- 4. #LSNA18 The Story of Dropbox Founded in 2007 as a simple way for people to have their files wherever they are, and share them easily.
- 5. #LSNA18 500M Over 500 million registered users Over 300,000 teams using Dropbox Business Users in over 180 countries and territories Where Dropbox is Today 300K 180 Where Dropbox is Today
- 6. #LSNA18 CHALLENGE Managing a growing Global Partner Network
- 7. #LSNA18 Liferay Symposium 2018• No centralized solution • Over 7K partners • Growing Reseller program • Relied on tedious manual web forms for – Deal registration – Creating support tickets • Lack of sales enablement – Access to sales and marketing resources and training materials
- 8. #LSNA18 Liferay Symposium 2018Partner Portal Objectives • Flexible and customizable platform to tailor the partner experience • Streamline partner management across the globe • Provide tools for partners to succeed – Self service capabilities – Access to resources and training
- 9. #LSNA18 Where Other Solutions Fell Short • SaaS and COTS – Lack of platform flexibility to cater to unique requirements • Custom built application – Difficult to maintain, enhance, or add new features
- 11. #LSNA18 UI/UX Approach Integrated Liferay expertise • Competent understanding of UI/UX • Intimate knowledge of the technology stack • Deep understanding of the use case with tailored processes for unique business needs
- 12. #LSNA18 Liferay Symposium 2018Benefits ● Maximize OOTB features ● Scalable designs ● Eliminate design re-work ● Proven design patterns ● Cost savings ● Reduced time-to-market ● Smooth upgrades
- 13. #LSNA18 New Partner Portal Experience • Centralized access to resources and tools • Localized experience based on region • Targeted content based on user role • Seamlessly integrated with backend systems
- 15. #LSNA18 Liferay Symposium 2018RESULTS • Streamlined partner management process • Improved communication with partners • Higher levels of sales effectiveness through partner enablement • Better visibility into partners’ forecast and performance
- 16. #LSNA18 Benefits of Private SaaS • Control / customizability • Streamlined operations • Scalability • Security • Managed Services
- 18. #LSNA18 PARTNER PORTALSSO Support CRM / Deal Management User Management Partner Management INTEGRATION SERVICES Integrations
- 19. #LSNA18 What’s Next? • Future enhancements • Future integrations • Additional analytics for better insight • Dropbox plugin for Liferay
- 20. #LSNA18 Q&A
- 22. #LSNA18 Thank You! Any questions? You can reach us at http://rivetlogic.com & sales@rivetlogic.com
- 23. #LSNA18