1. Ritesh Paul Garg Email id: shantugarg@gmail.com
SAP Basis Consultant Mobile: +91 9881336592/7276505809
Summary:
• Having around 5.4 Years of experience in SAP Basis which involves administration on
Windows and LINUX with SQL Server and Oracle databases in combination with R/3 system
ECC 6.0.
• Working as a SAP Basis Consultant in HCL Technologies Limited, since September 2015 to
till date.
• Earlier worked at Infosys Limited from July 2011 till Aug 2015.
Present Job Responsibilities:
• Excellent Skills in SAP Support with strong experience in Netweaver, SAP ECC 6.0
• Worked on different environment SAP -ECC 6.0, Net weaver, MDM systems
Databases – SQL Server, Oracle and Operating Systems like Windows, Linux.
• Installation of HANA Application server and its connectivity with HANA database.
• Solution Manager Configuration like System preparation ,Basis Configuration and Managed
system configuration
• Early Watch Alert scheduling and management in Solution Manager.
• LMDB and SLD management of systems in solution manager.
• HANA Database Revision upgrade from SPS09 Rev 95 to SPS09 Rev 97.
• Adding HANA systems to HANA Studio and monitoring systems.
• BOBJ system installation and make connectivity with database using ODBC
• Daily system monitoring which includes, DB locks, Tablespaces, System lock, Update error,
ABAP Dump error, handling File system alerts and monitoring Backups.
• Strong experience in Client Administration, Client copy (Local, Remote, Import/Export).
• OSS/SAP Service Marketplace, Developer keys, Access Keys and License keys
• Setting up and maintenance of the Profile Parameters (Start/Default/Instance).
• Applied Support Packs, Note corrections, Add-ons, SPAM/SAINT, Kernel Upgrades
• Good experience in defining, configuring and maintaining the Transport Management
System environment.
• Move the transports through CHARM, SAP and also at OS Level whenever required.
• Strong experience in System Refresh activities like pre and post refresh steps for ECC and
BW systems.
• Opening the SAP OSS connections and giving the login of SAP servers and posting messages
for OSS support to SAP and coordinating with them.
• SAP Languages installation on ABAP systems.
• Worked on third party tools like IBM TWS job scheduler, IBM Remedy Ticketing Tool.
• Installation, Configuration and troubleshooting of SAP GUI 6.20, 6.40 7.10 and 7.20
versions.
• Experience on java support packages on java stack via SUM tool.

2. Security
• User master maintenance and Administration.
• Role development and role modification using PFCG as per the new requirement
• As per requirement Transport, download and upload the roles between the systems.
• Missing Authorizations (SU53), Resetting passwords, Adjusting Authorizations & User
Unlocking/locking
Academic Qualification:
• Bachelor’s Degree with Computer Science Engineering.
Professional Experience:
Project#1:
Client: SASOL Oils and Chemicals, South Africa (HCL)
Role: SAP BASIS Consultant
Duration : September 2015 – till date
Responsibilities:
• Giving as L2 SAP BASIS Support in the project
• Support activities and troubleshooting for ticket assigned on Service Now Ticketing tool for
all above-mentioned landscapes.
• Created IDOC ports and setup partner profiles with various inbound and outbound
parameters for various message type and basic types.
• CHARM - Creation of trusted RFC between SOLMAN and other systems to import transports
via CHARM
• Applied ABAP support package use SPAM/SAINT
• Package Stack upgrades using tools such as JSPM (Java Support Package Manager).
• Supported in Setting up new printers for SAP and Spool administration (SPAD/SP01).
• Configure and supported RFC connections between systems (SM59)
• Completed the troubleshooting and monitoring of J2EE/Java components using tools such
as Visual Administrator, Configtool.
• Configured Transportation Management system (TMS) and transported change requests
across Dev, QA and Preproduction, Production systems.
• Performed system refreshes, client copies, and applied support packages, software patches
and fixes, daily system health checks, weekly checks and overall system tuning
• Applied Kernel Patches and Support packs.
• Monitoring servers at OS levels for any system issues.
• Experience in SAP Applications and components installation and configuration.
• Provided 24*7 supports for all development, testing, training and production environments
• Worked on monthly reports like USMM report, capacity planning and SOX reports.
• Trouble shooting of all day to day issues across the landscape supporting prod break fix.

3. Project#2:
Client: JCI Automotive Experience (INFOSYS)
Role: SAP BASIS Consultant
Duration : August 2013 – September 2015
Responsibilities:
• Daily system monitoring which includes, DB locks, Tablespaces, System lock, Update error,
ABAP Dump error, handling File system alerts and monitoring Backups.
• Involved in system refresh activities like pre and post refresh steps.
• HANA Application server installation and connectivity with HANA DB
• Add systems in HANA Studio and monitoring these systems.
• HANA system recovery via HANA Studio using full backup.
• HANA Database Revision Upgrade from SPS09 Rev 95 to SPS9 Rev 97
• BOBJ system installation and connectivity with database using ODBC
• Performed user administration & profile maintenance (creating, changing and deleting user
accounts, and assigning profiles to users) in Development, Quality and Production systems
• Transports through STMS, clients in the multilevel landscape. Transporting at UNIX level
when needed
• Worked with client open/close and system settings upon approval from business in various
systems in the landscape.
• Configured printers, Spool Management and Spool Administration.
• Configure and supported RFC connections between systems (SM59)
• Defined and maintained the instance definition for OP Modes/Servers, switching,
scheduling, Work Process Distribution.
• Generating Developer keys, Access Keys and License keys.
• Opening the SAP OSS connections and giving the login of SAP servers and posting messages
for OSS support to SAP and coordinating with them.
• Applied Standard license using SLICENSE, Maintenance license during upgrade
• User Management (Creating the users and assigning roles) in enterprise portal.
• Created IDOC ports and setup partner profiles with various inbound and outbound
parameters for various message type and basic types.
• Involved in System refresh activities like restore of backup and running sap inst tool to
complete database restore and post refresh activities in SAP.
• Kernel Upgrade and Installation of Correction Notes, Add-ons, Support Packs - ABAP and
JAVA through SPAM, SAINT and JSPM.
• Worked on mail configuration and trouble shouted with the stuck mails in SAP system using
SCOT, SOST.
• File system cleaning activity.
• Providing Support for third party tools like
 TWS Job Scheduler
 Remedy Ticketing Tool

4. Project#3:
Client: JCI Building Efficiency (INFOSYS)
Role: SAP BASIS Consultant
Duration : November 2012 – September 2015.
• SAP R/3 daily system monitoring
• Stopping and starting servers .
• Opening of SAP OSS connection as per business requirement
• Adding data files to table spaces at OS level.
• Worked with client open/close and system settings upon approval from business in various
systems in the landscape.
• Involved in System refresh activities like restore of backup and running sap inst tool to
complete database restore and post refresh activities in SAP
• Generating Developer keys, Access Keys and License keys.
• Scheduling and monitoring Basis and functional Background jobs.
• Trouble shooting of SAP startup problems.
• Transports through STMS, clients in the multilevel landscape
• Client Administration which includes Client creations, Client copies, Transport Management
System
• Workload Analysis, ABAP Dump Analysis
• Familiar with Creation of Users, deletion of users, Roles and Authorization concepts
• Analyzing Missing authorizations
• Generation and maintenance of Profiles and Roles.
• Spool administration
Project#4:
Client: JCI Power Solutions (INFOSYS)
Role: BASIS Support Consultant
Duration: August, 2011 – November 2013
Responsibilities
• Daily system monitoring which includes, DB locks, Tablespaces, System lock, Update error,
ABAP Dump error, handling File system alerts and monitoring Backups.
• Moving Transport requests up on the user request in all environments of R/3. Transporting
at UNIX level as and when needed.
• Configuration of operation modes and assigning timetable for operation modes and assigned
to the Instance profile.
• Spool Administration, Background job configuring and troubleshooting in R/3
• Client Administration which includes Client creations, Client copies.
• Database Administration which includes Backups, addition of tablespaces through Brtools,
Index Reorganization like creation of secondary indices rebuilds the indices, performance. .
• Handling file system problems like Disk utilization of /oracle/SID/saparch and
/usr/sap/trans, /usr/sap/SID, sapmnt etc., file systems R3 servers.

5. Personal Details:
Name : Ritesh Paul Garg
Nationality : Indian
Marital Status : Single
Languages Known : English, Hindi, Punjabi.
Current Location : Noida

6. Personal Details:
Name : Ritesh Paul Garg
Nationality : Indian
Marital Status : Single
Languages Known : English, Hindi, Punjabi.
Current Location : Noida