3. • We’ve all heard and said “actions speak
louder than words.”
• In other words, the meaning we assign to
any communication is based on verbal
message and on our non-verbal behavior
that accompanies and surrounds the
verbal message.
4. NON-VERBAL COMMUNICATION
• When we interact with others, we
continuously give and receive wordless
signals. All of our nonverbal behaviors—
the gestures we make, the way we sit,
how fast or how loud we talk, how close
we stand, how much eye contact we make
—send strong messages. These
messages don't stop when you stop
speaking either. Even when you're silent,
you're still communicating nonverbally.
5.
6.
7. • Sometimes our body language don’t
match with our verbal message then the
listener has to choose whether to believe
our verbal or nonverbal message, and, in
most cases, they're going to choose the
nonverbal because it's natural and it
reflects our true feelings and intentions.
8.
9. Types of Nonverbal
Communication
• There are a variety of types of nonverbal message
through which we display ourselves.
• These include kinesics
• vocalics/paralanguage
• space and time as well as self-presentation cues.
10. Kinesics
• Kinesics is the non-
verbal behavior
related to movement,
either of any part of
the body, or the body
as a whole.
• These include
gestures, eye contact,
facial expression,
posture, and touch.
11. Gestures
• Gestures are the movements of our hands, arms
and fingers to describe or emphasize a point.
12. Eye Contact
• Eye contact is an especially important type of
nonverbal communication. You can read a
person’s emotion through their eyes, and many
times it’s not the same emotion as their words
are saying.
13. Facial expression
• Through face we are
able to express
countless emotions
without saying a
word.
• The facial
expressions for
happiness, sadness,
anger, surprise, fear,
and disgust are the
same across cultures.
14. Posture
• The position and movement of the body.
• Through our body movement, people decide
how attentive, respectful and dominant we are.
16. Vocalics
• Vocalics is concerned
with the use of the voice
in communication.
• Vocalics consists of
several features such as:
• Pitch
• Rate
• Volume
• Quality
• Intonation
• Vocalized pauses
17. Proxemics
• Proxemics is the personal space around you, the
physical spaces that you control and occupy,
and the things you choose to decorate your
space.
18. Chronemics
• Chronemics, means
the study of the use of
time in non verbal
communication.
• In direct
communication, the
use of time can
convey a powerful
nonverbal message.
19. Self-presentation Cues
• presenting oneself to another through nonverbal
attributes like appearance.
• Physical appearance can be used to develop judgments
about people based on how they look, what they wear,
and their level of attractiveness, among other things.
20. How we improve our Nonverbal
communication?
• To improve nonverbal communication, it is
necessary that your nonverbal cues don’t
distract from your message and be
conscious about your behavior that you
are displaying.
• Make sure that your nonverbal
communication match your verbal
messages, and adopt nonverbal behavior
to the situation.