1. Office of Science and Technology
ATF & USMS Mobility Pilot:
Deploying and Supporting iPads/iPhones
in the DOJ Environment
Rick Holgate
ATF Assistant Director for Science & Technology / CIO
AFCEA Mobile Symposium
March 17, 2011

2. Office of Science and Technology
Factors Driving Mobility at ATF (& USMS)
• Law enforcement and regulatory missions
– Most work happens away from the office
– Productivity enhancement
• Emergent situations
– Special operations, major events, ESF 13
• Increasing demand for real-time information
– “Knowing what we know”
• Telework / real estate costs
• Predominantly controlled unclassified information
17 March 2011 innovative applications of science and technology 2

3. Office of Science and Technology
ATF Organizational Snapshot
(round numbers)
Personnel Mobile Data Devices
12,000 12,000
150
Contractors / 1,800 Windows
10,000 Task Force 10,000 Mobile
Officers / Others
8,000 Other 8,000 3,100 BlackBerries
Professional
6,000 2,400 Staff 6,000
Cellular
Industry Broadband
4,000 1,738 Operations 4,000
Investigators 6,500
806 Laptops
2,000 Special Agents 2,000 (w/secure
2,560 WiFi)
- -
17 March 2011 innovative applications of science and technology 3

4. Office of Science and Technology
Overall Pilot Objectives
• Deliver meaningful functionality
• Test relevant and complete use cases
• Understand technical and cost obstacles and
implications
• Demonstrate the ability to secure and manage
the devices
…while maintaining device/OS-independence
17 March 2011 innovative applications of science and technology 4

5. Office of Science and Technology
Mobility Solution
Centralized
Mobile
Secure Email Device
Workforce
Management
Security
Enterprise Provisioning
Features
Applications
Scalability and
Reliability Production
Features
Collaboration
Usability Applications Decommission
Features
17 March 2011 innovative applications of science and technology 5

6. Office of Science and Technology
Core Technical Objectives
Device
Management
Application
Policy
Deployment
Implications
Strategies
17 March 2011 innovative applications of science and technology 6

7. Office of Science and Technology
Mobility Scenarios
Functional User Scenarios
Application Deployment
Scenarios Executive Operational Operational Operational
ATF & USMS USMS 1811 ATF 1811 ATF 1801
Office productivity
X X X X
(email, calendar, contacts)
Legacy/desktop applications via Citrix X X X X
Document collaboration X X X X
App Store applications with
X X X X
enterprise data
Custom applications X X
Web applications (internal, external) X X X X
Video management X X
17 March 2011 innovative applications of science and technology 7

8. Office of Science and Technology
Application Deployment Strategies
Training and Reference
Materials
(internal content
Enterprise Apps: management)
• NFOCIS (ATF case
management)
• JDIS (USMS) Enterprise Data:
• MS Office Business Intelligence
• Content repository
Document Authoring,
Collaboration using
Sandboxed Access to
Enterprise Content:
Enterprise Productivity
• WebDAV
(Exchange, etc.),
• Enterprise Content Pinecone
Internal Web Apps
Management System
(ATFWeb, HRConnect)
• IDEA/MyFX (?)
17 March 2011 innovative applications of science and technology 8

9. Office of Science and Technology
Application Deployment Strategies
Personal accounts (?)
Gmail, Yahoo, Hotmail Dictation for
integration with
productivity apps
Personal applications
(?)
Video surveillance and
evidence management
(Provided as a cloud-
Pinecone
based service) External Web Apps:
• WebTA
• learnATF/learnDOJ
• eTrace
17 March 2011 innovative applications of science and technology 9

10. Office of Science and Technology
“How Big is My Sandbox?”
Con- Calen-
Mail Camera
tacts dar
App Native (OS) or
Phone Web Notes
Store
App Store apps
AirWatch, Ever- Office2
BoxTone note HD
Pages Dragon Functionally
“Managed segregated
Space” Anno-
App eReader Camera
through tate
MDM Pinecone
File Calen- Dedicated
App Phone apps in a
Mgr. dar
FIPS 140-2
Good
sandbox
Con-
App Web Mail
tacts
17 March 2011 innovative applications of science and technology 10

11. Office of Science and Technology
Application Deployment Principles
• Don’t break the usability and convenience
• Strive for simplicity
• Identify minimum technology footprint necessary
to deliver the required functionality
• Deliver cross-application integration where
logical
• Provide single sign-on where/whenever possible
17 March 2011 innovative applications of science and technology 11

12. Office of Science and Technology
Policy Implications
• Personal vs. government devices
• Personal uses
– Applications
– Data
• Commercial application purchase and
distribution
17 March 2011 innovative applications of science and technology 12

13. Office of Science and Technology
Where This is Leading:
Notional Future Mix of User Devices
• Phone, Slate, Virtual Desktop Infrastructure
– Simple, manageable, highly functional mobile devices
– Apps and data available anywhere / from any platform
– Desktop interface and power if/when needed
• Office “kiosks”; home
– Tighter security management
– Significantly lower cost per user
17 March 2011 innovative applications of science and technology 13