mCommerce facts 2011

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Richard Otto

Slideshare presentation about Mobile Commerce with 2011 facts. By Richard Otto

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DDMA iLounge Mobile apps: loyalty en klantenbinding De smartphone is volgens velen het loyalty-instrument bij uitstek. Mobile marketing is echter meer dan een mobiele app in de markt zetten. Want alleen een app lanceren is niet voldoende. Zo laat recent onderzoek zien dat 22% van consumenten die een app installeert op de smartphone deze slechts één keer gebruikt. Het is dus zaak om de keuzes goed af te wegen. Is het wel echt noodzakelijk om een app te ontwikkelen of volstaat een mobiele website? Wat voegt mobile marketing toe aan een multi-channel ervaring? En ook belangrijk: hoe activeer je de gebruiker? De trend van apps omzetten in onderdeel van je business. Een app als dé manier om je klanten te binden. Hoe doe je dat? Tijdens de DDMA iLounge Mobile apps: loyalty en klantenbinding van woensdag 12 maart 2014 bij LAB111 in Amsterdam wordt hier dieper op ingegaan. Sprekers zijn onder andere Richard Otto, oprichter van Mobilemarketing.nl, case Lexa en een case van mobtzu. MODERATOR & SPREKERS richard ottoRichard Otto, Mobile Marketing (tevens spreker) Richard is sinds 2005 actief in de mobile marketing. Hij heeft onder meer mobile apps, mobile websites, consultancy trajecten en mobile marketingcampagnes ontwikkeld voor bedrijven als Vodafone, Univé, Adformatie Groep en ABN AMRO. Tegenwoordig is hij actief met zijn mobile marketing consultancybureau Mobile Marketing Nederland. Ook is hij oprichter van de blog MobileMarketing.nl en mypassbook.nl. DDMA (Dutch Dialogue Marketing Association) is sinds 2003 de branchevereniging voor dialoogmarketing. Wij bieden deskundig en praktisch advies aan onze 275 leden die in hun dagelijkse werkzaamheden de dialoog aangaan via datadriven marketing met haar (potentiele) klanten. Hierbij maken wij geen onderscheid tussen b2b of b2c en via welk marketingkanaal dit gebeurt (e-mail, social platforms, telefoon, direct mail, folder etc.).

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[door Richard Otto] De Mobile Special van printeditie Adformatie week 52 is nu op In deze Mobile Special, dat in samenwerking met Samsung is gemaakt, wordt er oa ingegaan op het landschap van mobiele platformen. Tevens worden Sven Huberts (Isobar), Scott Seaborn (XS2) en Victor Knaap (Mediamonks) aan de tand gevoeld over creativiteit bij mobiele bureaus. Items die verder in deze Special aan bod komen zijn: >Mobiel in 2014< 22 mobiele specialisten over hun verwachtingen voor 2014. >Onderzoek< In een onderzoek onder 178 bureaus is gekeken welk mobiel platform zij zelf gebruiken en voor welke platformen zij ontwikkelen. >NFC< Near Field Communication (NFC) is een toepassing, die we steeds vaker gaan horen. Alle grote banken gaan het voor contactloos betalen gebruiken. In het artikel ‘Marketing met NFC’ komt naar voren hoe we deze toepassing ook voor marketingdoeleinden kunnen inzetten. >Het Android effect< Google’s mobiele platform Android heeft de laatste jaren een enorme opmars gemaakt. Het marktaandeel is momenteel 81%. Aan Brechtje de Leij (Nu.nl), Maurice Jongerius (Bol.com), Olivier van Duijn (Marktplaats) en Bas Jongerius (Scoupy) is gevraagd wat zij in hun business merken van het Android gebruik.

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