Richard den Dulk

procesmatig werken fun session scrum team christmas maturity fast easy improvement management model quality cgi management foundation implementation best practice dmaicr incident management;itil;proces;simpel;5 minuten incident management;itil;proces;5 minuten;simpel cultuur verandering verandermanagement be brillian happiness workshop logica pacemaker proces procesmatig werken fte druk werkdruk afstemming proces input output dienstverlening procesmatig proces stuurbaar excellente meetbaar dienstverlening ccm fasering model acties adhoc planmatig efficient configuration management itil startup kickoff