Innovation In Standards As I is Innovation to build product tocompared to ISI (Thanks to Sanjay Sakalley and Ajai Mehrotra)

3. Mr Y telephones the relevant agency to advise that he has been ripped off by a dodgy motor dealer and asks what he can do about it. Mr Y writes a letter to the relevant agency advising that he has suffered financial loss as a result of a motor dealer providing false and misleading information to him regarding the description and condition of a second hand car he had purchased. Mr Y is seeking compensation for his loss and wants the motor dealer prosecuted by the relevant agency. The relevant agency approaches the motor dealer and as a result, Mr Y is offered the sum of $1 000 in full settlement. Mr Y rejects this offer as it does not cover the loss he has suffered. The relevant agency makes note of the offer made and rejection of that offer and advises that no further action will be taken as there is insufficient evidence to substantiate a breach of the relevant legislation. Mr Y writes to the relevant agency advising that he believes the agency’s investigation was inadequate. Mr Y is unhappy with the response of the agency and writes to the Queensland Ombudsman advising he is unhappy with the agency’s response. Consider a Scenario

10. Thank You