1. implement derek’s gothic Standard template for all
font? banner placeholder CIMs but they just need
imp his black background vs. -add both bb logos john to swap the Clemson
our white background; does sent banner with their
his background incur more school’s custom banner
Bb Mobile Central
loading/lag time/bites? -Pretty slides up with and add, if available,
images, screenshots, their CIM headshot.
formatting, etc.
Implementation
Font size inconsistencies
throughout
Project Scoping Call for
CIM
Headshot
Here

2. Who’s on the Call?
• Client:
• Project Lead: Name, role
• Project Team: Names, roles
• Client Implementation Manager:
• CIM: Name, role
• CIM’s Manager: Name, role

3. The Process
30,000ft View
1. Client selects Modules for this phase with Sales
2. Client and CIM flesh out details on scoping call
3. Client provides data and asset deliverables
4. CIM checks deliverables and builds a test version
5. Client gives CIM the “thumbs up”
6. CIM distributes the app to iTunes, Marketplace, etc.
7. Client is happy
8. BB Mobile Team is happy

4. How We Get to
“Happy”
✓Great Product
✓Great People
✓Great Plan
✓Great Execution

5. Have John rework
the content in the
first t wo bullets so
Great Product
it’s less about details
and more about the
product. Right now
it’s too redundant of
the scoping call and
plan with the mods
• Discuss Modules and Platforms chosen for
this Phase
• Establish business drivers:
• Dates, capabilities, other
• Your data + our framework + teamwork =
Successful Mobile App!

6. Great People
• Client:
• Project Lead, Project Team (Data
Owners), Stakeholders
• BB Mobile Team:
• CIM
• Sales Rep
• Engineering

7. Great Plan
• Scope
• Define the Modules and platforms
• Owners
• Assign who is responsible for each task
• Timeline
• Follow closely as delays will cause shifts
• Workflow
• Define process for each part of app build

8. Great Execution
• Client: Data gathering
• CIM: Validation
• CIM/Engineering: Configuration
• Client: Approval of test build
• BB QA: Testing
• CIM: Submission
• Client/BB Mobile: Phase wrap-up

9. Let’s Begin!
1. Setup
• Basic app info (app name, project URL, support e-mail, etc.)
• Design assets (icons, backgrounds, etc.)
• Developer account(s) set up (iTunes, Google Marketplace, etc.)
2. Modules
• Determine options and functionality
• What would users benefit from the most? (Look at the following slide to view which
Modules link together!)
• List best practices per Module
• Determine readiness
3. Distribution
• Marketing materials and content

10. Modules
Linking the Pieces Together

11. Setup
1. Basic application information
• App name, area code, school colors
• support e-mail, project URL
2. Design assets
• Backgrounds
• custom Module icons
• Main icons for stores
3. Developer accounts
• iTunes: test devices, certificates
• Android, Blackberry, Palm

12. Setup: Icons
• Required in multiple sizes
• “@2x” = high retina display (icon on right)
• Specific naming requirements
• 12 character limit
• Provide .psd/vector version of icons
• Helpful for editing purposes
• Make backgrounds of icons transparent so that
the background color can be adjusted without
effecting icons

13. Modules
General Data Validation
Most of your data comes in a few different formats. There are some basic
validation steps you should take for each data type regardless of the Module.
• Web Services
• XML
• CSV
• Icons
• Video
• Naming conventions

14. Courses
• Which option: Web service, XML, or CSV?
• Are you ready? What work needs to be done?
• Best Practices:
• Workflow - not too deep
• Will you be linking to building data in
Maps?
• Need web service if you want to provide
current course enrollment

15. Courses: Sample
Page 1: Department (ex: Monument School of
Medicine)
•
Page 2: Subject (ex: Surgery)
Categories Page 3: List of Courses (ex:
Surgery 101, Surgery 500a, etc.)
• Course Details
Page 4: Course Detail
-or-
Page 1: Semester (ex: Spring 2011)
• Sample XML Page 2: Department
Page 3: Subject
Page 4: List of Courses
Page 5: Course Detail

16. Directory
• Which option: LDAP, web service, XML, or CSV?
• Are you ready? What work needs to be done?
• Best Practices:
• Do not send private information
• Will you be linking to building data in Maps?
• Whitelist our servers if LDAP is behind firewall
• If this is the first time you have made student/
faculty data open to public, make sure you have
a policy in place to allow this

17. Directory: Sample
• Directory search
• Directory results

18. Athletics
• Which option: 3rd party service or custom
XML?
• Are you ready? What work needs to be
done?
• Best Practices:
• Use existing JumpTV or other service
• Will you be linking to building data in
Maps or Directory for contact info?

19. Athletics: Sample
• List of teams with IDs
• Three feeds:
1. News
2. Schedules
3. Scores

20. News
• Which option: RSS or ‘Enhanced’?
• Are you ready? What work needs to be
done?
• Best Practices:
• Use ‘Enhanced’ XML feed for better user
experience

21. News: Sample
• List of categories
with IDs
• Feed for each
category can be a
mix of RSS and
‘Enhanced’

22. Video
• Which option: 3rd party or custom XML
feed?
• Are you ready? What work needs to be
done?
• Best Practices:
• Use existing YouTube channel
• Ensure videos are streamable

23. Video: Sample
• List of categories
with IDs
• Can use YouTube
channel

24. Images
• Which option: 3rd party (flickr) or custom
XML?
• Are you ready? What work needs to be
done?
• Best Practices:
• Images not wider than 1,000 pixels

25. Images: Sample
• List of categories
with IDs
• Need thumbnails
for custom XML

26. Events
• Which option: Web service, XML, or .ics?
• Are you ready? What work needs to be
done?
• Best Practices:
• Ensure stop and start date/time are
separated out
• Will you be linking to building data in
Maps or Directory for contact info?

27. Events: Sample
• List of categories
with IDs
• Can use .ics (iCal)
format

28. Maps
• Which option: Google MapKit or custom map?
• Are you ready? What work needs to be done?
• Best Practices:
• Start with Google MapKit if time is a factor
• Geo codes (long/lat) need to be exact
• If using Google MapKit, check how much
detail is available for your location
• Places, Tours, and Transit plug-ins are for iOS
platform and custom map only

29. Custom Maps:
Sample
• Accurate map
image
• Building data to 5
decimal places
• Unique building
IDs to allow
mapping from
other Modules

30. Library
• Which option: 3rd party (WorldCat) or web
service?
• Are you ready? What work needs to be
done?
• Best Practices:
• Do not advertise as a full-fledged
catalog search; meant to be a quick,
basic search on a small screen

31. Library: Sample
• Searchable fields
• Library contact
info

32. Get Help
• Only option: CSV (we provide a template)
• Are you ready? What work needs to be
done?
• Best Practices:
• Keep it simple and relevant

33. Get Help: Sample
John to add GH Content -
currently Athletics
content
• List of teams with
IDs
• 3 feeds: News,
Schedules and
Scores

34. Links
• Only option: Custom links with custom icons
• Are you ready? What work needs to be
done?
• Best Practices:
• If more than one link, think about creating
a hosted landing page and link to that
• Make sure targets of links are mobile
friendly

35. Links: Sample
• Custom icon
• Mobile friendly
• Don’t clutter
springboard

36. Transit Plugin
• Only options: For iOS platform and
custom maps
• Are you ready? What work needs to be
done?
• Best Practices:
• Review Google Transit data formats
• Exact building data is important

37. Note to self: add a
Transit screenshot
Transit: Sample
• All routes are
made of stops
• We provide you a
tool to draw
routes

38. Places Plugin
• Only options: For iOS platform and custom
maps
• Are you ready? What work needs to be
done?
• Best Practices:
• Can provide categories of places
• Link to Directory for contact info
• Link to building data to show on Maps

39. Places: Sample
• List of categories
with IDs
• List open and
closed times
separately for
each day

40. Tours Plugin
• Only options: For iOS platform and
custom maps
• Are you ready? What work needs to be
done?
• Best Practices:
• Add tours for different audiences
• Actually walk tours to make sure they
make sense to a pedestrian or driver

41. Extra bullet point with
Tours: Sample
no info; see if John
meant to add something
else
• List of categories
with IDs
•

42. Distribution
For submission of your application, there are
several items that you will need to create:
• App descriptions
• Short video
• Screenshot
• Keywords

43. Intro to Jira
• Dashboards
• Show statuses
• Show timeline
• Show description section with data
validation steps
• Show statuses
• Show milestones

44. Come back to for a more
enhanced image
Intro to Jira

45. Next Steps
• Access to Jira
• List of tickets with owner of each deliverable
• Details of this call added to associated ticket in Jira
• Timeline provided by CIM
• Client reviews tickets and gathers data
• Ask questions as needed
• Will have a call as needed to consolidate
questions

46. Note to self: Look at email template
John sent me regarding follow up
email to client after scoping call and
below notes from meeting with John.
--send this as a follow up email after
the call, thank them and attach this
Assignees
for org of owners of data.
create follow up thank you email of
Deliverable
recap of meeting, list the basics of Owner
what was discussed, this attachment,
General Icons/Images
etc
Courses Data
Directory Data
Maps Data
Events Data
News Data
Library Data
Athletics Data
Video Data
Image Data
Get Help Data
Links Data
Places Data
Transit Data
Tours Data
iTunes, Android, Blackberry dev site access
Verbiage for submissions

47. THANK YOU!
• Excited to begin!
• Ask questions; don’t struggle.
• Keep us in the loop with any delays.