Tackling Employee Experience Today As We Embrace The Future Workplace
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This document discusses improving the employee experience through various stages from attracting talent to growth and development. It outlines key stages like recruiting and hiring, onboarding, engagement, performance, and departure. For each stage, it provides examples of how tools from Microsoft 365 like Teams, Viva, and SharePoint can help maximize the experience. The goal is to transform the employee experience at every stage using these Microsoft technologies.
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Tackling Employee Experience Today As We Embrace The Future Workplace
- 1. Tackling Employee Experience Today As We Embrace The Future Workplace Richard Harbridge 2toLead Chief Technology Officer & Microsoft MVP #Boye22 Wed., Nov. 9, 2022 10:30 AM (CET)
- 2. My Twitter is @RHarbridge, I’m super friendly & proud to work at @2toLead. Richard Harbridge 2toLead Chief Technology Officer & Microsoft MVP Speaker & Author Super Friendly
- 3. Important Stages to Improve
- 4. Attract Talent The Stages Of Employee Experience
- 6. Employees who are satisfied with their organization’s flexibility are 2.1x more likely to recommend working for their employer.
- 9. You will love the way we work. Together. ™ Important Stages to Improve
- 10. Recruit & Hire The Stages Of Employee Experience
- 16. You will love the way we work. Together. ™ Important Stages to Improve
- 17. Pro-Active Onboarding The Stages Of Employee Experience
- 25. You will love the way we work. Together. ™ Every organization should be targeting information and experiences for new staff. The more specific the type of new staff the better. Out of the box, many experiences support this. Example 2 The navigation you use should have some ‘getting started’ links and material for new employees. Navigation & Quick Links Pages News Documents Events Dashboard Cards Apps Example 1 You could organize news with a special news item that shows up first for new employees.
- 29. Enable employees to extend and strengthen their networks within the organization with virtual or in-person connections. Discover More (40+) Solution Ideas: M365Ideas.com
- 30. By highlighting that someone is new and making it appear throughout the employee experience it encourages others to reach out and connect. Discover More (40+) Solution Ideas: M365Ideas.com
- 31. Discover & contribute to gig projects or volunteer activities based on your interest to acquire new skills or master the ones you have from Teams. Discover More (40+) Solution Ideas: M365Ideas.com
- 32. Contextualized navigation and discovery based on where and how users work benefiting from cloud scale AI, digital behavior capture & continual content analysis. In emails, instant messages, team messages, pages, news, documents and more… the knowledge, people, digital spaces, and more are available in context.
- 37. You will love the way we work. Together. ™ Important Stages to Improve
- 38. Maximize Engagement The Stages Of Employee Experience
- 45. The ever-increasing variety, volume and velocity of collaboration and communication requires working digitally in a more natural way.
- 46. The Metaverse can have a long-lasting impact on culture. But it’s not clear. At this stage we can work to understand and align current impact. • Provide a feeling of togetherness when working alone. • Having “presence” has not always been equitable. • Not all of us can afford clothing, good lighting or camera systems. • No legs may be more inclusive (i.e. wheelchair user). • Figure or ‘body size’ in VR. • Immersive technology can be costly (flat screen experience matters). • Audio cues and avatar hand movements to start, but mimicking facial movements and more matters long term.
- 47. The Metaverse can have a long-lasting impact on culture. But it’s not clear. At this stage we can work to understand and align current impact. Do we control backgrounds in Teams video? What is our stance on green screens and filters? What is our stance on Avatars? What is our stance on VR at work…
- 48. The use of Avatars is already a great starting point. Providing a new way of expressing ourselves based on a moving 3D version of us that follows audio cues, shows hand movements and soon will mimic facial movements. Flexibility Matters We all still have audio-only calls. Or partial video calls. Think of this as a way to add more flexibility with more expression, personalization and alternatives.
- 49. Interacting together in a mesh AR, VR or flat space can enable some participants to use more capabilities that are more natural. 3D Annotation is especially fluid and it helps us meet an increased collaboration complexity. Drop in Spaces: We have a focus on transactional interactions when highly remote. This can mean more natural, spontaneous interactions. Don’t forget about Viva Engage and Yammer Communities!
- 50. Rich immersive experiences with others in Team spaces powered by the HoloLens are powerful. This AR focused set of presence and shared experience enables spatial collaboration in new ways.
- 52. More frequent and more targeted manager and leader-led pulse surveys can help highlight the insight needed to target change.
- 53. More frequent and more targeted manager and leader-led pulse surveys can help highlight the insight needed to target change.
- 54. More frequent and more targeted manager and leader-led pulse surveys can help highlight the insight needed to target change.
- 55. You will love the way we work. Together. ™ Important Stages to Improve
- 56. Drive Performance The Stages Of Employee Experience
- 60. Yammer has great capabilities around questions and answers that scale and integrate in many ways with SharePoint, Viva Topics, Viva Engage and more.
- 65. Align work to corporate objectives. Align at all levels of the organization with OKR approval workflows, Organizational, Team, and Individual goal pages, and Chart View.
- 66. Align work to corporate objectives. Share progress and insights across your organization with shareable links to dashboards and with pinned apps and resources in Teams.
- 68. People In Viva & Viva Goals as well as countless other experiences further enrich the ways we communicate, align and connect. All elements of a good Intranet strategy.
- 70. The distribution of collaborative work is often extremely lopsided. In most cases, 20% to 35% of value-added collaborations come from only 3% to 5% of employees.
- 71. You will love the way we work. Together. ™ Important Stages to Improve
- 72. Growth & Development The Stages Of Employee Experience
- 75. While Managers should be more active in developing that doesn’t mean we can’t take advantage of peer feedback, and learning recommendations.
- 76. Education and training with VR and AR is changing industries but it’s also helping many immerse and understand them further. The future of every industry is deeper and more digital. MicrosoftEducation_Immersive_Experiences_Education_2019.pdf (azureedge.net)
- 81. You will love the way we work. Together. ™ Important Stages to Improve
- 82. Action Departure The Stages Of Employee Experience
- 85. You will love the way we work. Together. ™ Important Stages to Improve
- 86. Ambassadors & Alumni The Stages Of Employee Experience
- 87. From social network engagement to experiences in Power Pages to give post departed employees a way to remain connected.
- 89. You will love the way we work. Together. ™ Important Stages to Improve
- 90. M365Intranets.com M365Sprawl.com M365Campaigns.com Explore 800+ Pages of Free Expert Guidance… M365Metrics.com M365Resources.com SharePointMigrations.com
- 91. You will love the way we work. Together. ™ Download our free 80+ page whitepaper Transform your Employee Experience at every stage with Microsoft 365 and Microsoft Viva! Download Today
- 92. Let’s connect and find ways to do more and work together. Message me on LinkedIn or email Richard@2toLead.com 200+ Awesome Presentations at: Richard Harbridge 2toLead Chief Technology Officer & Microsoft MVP Super Friendly Thank You Slideshare.Net/RHarbridge 700+ Pages of Whitepapers at: 2toLead.com/Whitepapers Elsewhere… M365Resources.com Office365Campaigns.com M365Sprawl.com M365Intranets.com M365Metrics.com SharePointMigrations.com
- 93. Thank you!
Hinweis der Redaktion
- Tackling Employee Experience Today As We Embrace The Future Workplace The future workplace needs to take into account how the employee experience landscape is changing and the importance of digital experiences throughout the employee journey. The employee experience journey starts before the employee is hired and lasts after they depart. Focusing on the employee experience can feel like a daunting task when reviewing the many different stages of an employee’s journey, but we know understanding and improving these stages can lead to a much more positive employee experience, and maximize the retention, impact, engagement, and performance of the employee.
- Richard Harbridge is the Chief Technology Officer and an owner at 2toLead. Richard works as a trusted advisor with hundreds of organizations, helping them understand their current needs, their Soon needs, and what actions they should take in order to grow and achieve their bold ambitions. Richard remains hands on in his work and has led, architected, and implemented hundreds of business and technology solutions that have helped organizations transform both digitally and organizationally. Richard has a passion for helping organizations achieve more; whether it is helping an organization build beautiful websites to support great content and social strategy, or helping an organization leverage emerging cloud and mobile technology to better service their members or the communities that they serve. Richard is an author and an internationally recognized expert in Microsoft technology, marketing and professional services. As a sought-after speaker, Richard has often had the opportunity to share his insights, experiences, and advice around branding, partner management, social networking, collaboration, ROI, technology/process adoption, and business development at numerous industry events in around the globe. When not speaking at industry events, Richard works with Microsoft, partners, and customers as an advisor around business and technology, and serves on multiple committees, leads user groups, and is a Board Member of the Microsoft Community Leadership Board.
- https://www.nngroup.com/articles/spatial-memory/
- There is auto mute when someone joins. Immersive Meetings – Together mode and cameo are work towards this, but immersive meeting isn’t just about 3D work. Drop In Spaces – Relationship building at work. Transactional interactions when highly remote. More natural, spontaneous. Over 40% of leaders feel relationships are a challenge in remote work.
- Great visibility to the communities available in the Yammer network. New module using machine learning to suggest communities. At least 5 communities, much more likely ot be retained in yammer as an engaged user. Microsoft acquired Ally.io – a leading OKR company. Ally's solution aligns people's work with team goals and company mission, giving employees more clarity and purpose. The complete Ally solution will become a new Viva module bringing an end-to-end solution for goal management and OKRs. This new Viva module provides individuals, teams, and departments with a central hub to access and update their goals, check in on progress, and see a shared view of their team's priorities. Ally will also be integrated into the other Viva modules, bringing OKRs and actions seamlessly into the flow of work. Examples include integrating OKRs and goals into the Viva daily briefing to keep your priorities top of mind as you start your day, integration with connections to help everyone connect their work to the company's purpose and mission, as well as services such as Power BI so leaders can make data-driven decisions.
- Great visibility to the communities available in the Yammer network. New module using machine learning to suggest communities. At least 5 communities, much more likely ot be retained in yammer as an engaged user. Microsoft acquired Ally.io – a leading OKR company. Ally's solution aligns people's work with team goals and company mission, giving employees more clarity and purpose. The complete Ally solution will become a new Viva module bringing an end-to-end solution for goal management and OKRs. This new Viva module provides individuals, teams, and departments with a central hub to access and update their goals, check in on progress, and see a shared view of their team's priorities. Ally will also be integrated into the other Viva modules, bringing OKRs and actions seamlessly into the flow of work. Examples include integrating OKRs and goals into the Viva daily briefing to keep your priorities top of mind as you start your day, integration with connections to help everyone connect their work to the company's purpose and mission, as well as services such as Power BI so leaders can make data-driven decisions.
- Richard Harbridge is the Chief Technology Officer and an owner at 2toLead. Richard works as a trusted advisor with hundreds of organizations, helping them understand their current needs, their Soon needs, and what actions they should take in order to grow and achieve their bold ambitions. Richard remains hands on in his work and has led, architected, and implemented hundreds of business and technology solutions that have helped organizations transform both digitally and organizationally. Richard has a passion for helping organizations achieve more; whether it is helping an organization build beautiful websites to support great content and social strategy, or helping an organization leverage emerging cloud and mobile technology to better service their members or the communities that they serve. Richard is an author and an internationally recognized expert in Microsoft technology, marketing and professional services. As a sought-after speaker, Richard has often had the opportunity to share his insights, experiences, and advice around branding, partner management, social networking, collaboration, ROI, technology/process adoption, and business development at numerous industry events in around the globe. When not speaking at industry events, Richard works with Microsoft, partners, and customers as an advisor around business and technology, and serves on multiple committees, leads user groups, and is a Board Member of the Microsoft Community Leadership Board.