There has never been a time where improving the employee experience has been more critical. Organizations need new and innovative approaches and solutions as work and the workforce change. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees. The question that is often hard to answer is, what is the best way to meet that growing need? Join industry expert and Microsoft MVP Richard Harbridge and award-winning Digital Workplace strategist Brandon Pittman as they share insight into the future of employee communication, employee collaboration, and employee management, and perhaps more importantly, what organizations are doing today to prepare for it.

1. Getting The Most Out
Of Microsoft 365
Employee Experience
Today & Tomorrow
Richard Harbridge
2toLead Chief Technology
Officer & Microsoft MVP
#M365Chicago
Fri., Nov. 11, 2022 3:00 PM (EST)
Brandon Pittman
Digital Workplace Strategist
Brandon@2toLead.com

2. My Twitter is @RHarbridge, I’m super friendly & proud to work at @2toLead.
Richard Harbridge
2toLead Chief
Technology Officer &
Microsoft MVP
Speaker & Author
Super Friendly

3. You will love the way we work. Together. ™
Digital Workplace Strategist
Brandon Pittman
Brandon is an award-winning tech triple threat —
Digital Workplace Strategist, UX Designer, and
Microsoft Expert.
A key strength that Brandon brings to the community
and his customers is his ability to identify and
maximize the value of digital productivity and
collaboration tools to ensure global organizations are
not only prepared for but excel in the future of work.
He is passionate about creating meaningful work of
enduring value — work that makes an unforgettable
contribution to people’s lives, big or small.
www.linkedIn.com/in/bhpittman
Brandon@2tolead.com
+1 416-688-7839
figma.com/@pittman_digital

4. What are we hearing
Employee Experience

5. You will love the way we work. Together. ™
Jacob Morgan in “The Employee Experience Advantage” suggests three environments that support and reinforce each other.
With the shift driven by Hybrid Work, it has pushed greater weight on cultural and technological environments.
The feeling employees
get working for your
organization
The actual spaces in
which employees
work
The tools
employees use to
get their jobs done

6. You will love the way we work. Together. ™
The way we see digital employee experience at 2toLead is based on 3 primary areas of investment.

7. You will love the way we work. Together. ™
We are experiencing greater volume, velocity, and variety of communication and collaboration. This
requires us to collaborate, communicate and manage employees in better ways than we have before.
34%
of companies have invested in
six or more tools to meet their
employee experience (EX) goals1
94%
of business leaders responsible
for EX strategy want one
comprehensive employee
experience system1
90%
of employees want one
comprehensive employee
experience system2
1Based on 420 business leaders surveyed for a commissioned study conducted by Forrester Consulting on behalf of Microsoft, Nov. 2021.
²Based on 606 knowledge and frontline workers surveyed for a commissioned study conducted by Forrester Consulting on behalf of Microsoft, Nov. 2021.

8. Where’s the insight?
Employee Experience

9. You will love the way we work. Together. ™
Employee communication focuses on the technologies that improve the employee communication
technology experience. Let’s start by exploring the trends around key technology here.

10. Arguably the Intranet has undergone a few major transformations. Are we in the midst of another major
transformation? How impactful is the change that Microsoft Teams, Loop and Viva have on Intranets?
Intranet 0.1
•Portals
•Links
•Simple News
•Technical To Update
Intranets 1.0
•Search
•More Content
•Services
•Audience Targeting
•Updatable By
Business
Intranets 2.0
•Enterprise Social
•Engagement 1.0
•Personalization
•Mobile
•Digital Workplace
Intranets 3.0?
•Engagement 2.0?
•AI Powered & More
Intelligent?
•More Dynamic?
•Richer Integration?
•Where You Work?

19. Communicate and engage

20. Leverage 1st party and 3rd party supported integrations with popular industry leaders.

21. Leverage 1st party supported integrations with popular industry leaders.

26. Leverage a unified news feed that aggregates yammer announcements and news
recommended for the current user all while empowering quick and easy engagement.

27. You will love the way we work. Together. ™
Contextualized navigation and discovery based on where and how users work benefiting from
cloud scale AI, digital behavior capture & continual content analysis.
In emails, instant messages,
team messages, pages, news,
documents and more… the
knowledge, people, digital
spaces, and more are
available in context.

28. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

29. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

30. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

31. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

32. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

33. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

34. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

35. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

36. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

37. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

38. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

39. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

40. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

41. From Viva Connections dashboards to Viva Topics navigation can be targeted, dynamic and
integrated where users already work (Microsoft Teams, Outlook, Teams Mobile App & More)

42. You will love the way we work. Together. ™
Contextualized insights based on the topic discovery that includes people, resources, sites,
communities and more can improve our curated assets and support our extended team of content
leads and departmental stakeholders.
Content leaders can
leverage the insights
provided by Viva Topics by
rationalizing them with
curated resources to
improve them.
Does that product site
internally have
links/connections to the
people, resources and sites
suggested by topics?

44. You will love the way we work. Together. ™
Employee communication focuses on the technologies that improve the employee communication
technology experience. Let’s start by exploring the trends around key technology here.

45. You will love the way we work. Together. ™
How do we communicate more effectively? Especially as we think about the enterprise channels
and employee experience landscape that exists today?
Intranet
•Boosted Until
•Personalization
•Targeting
•Content Mixture
Email
•Newsletters
•Priority Messages
•Personalized
Integration
Social / Engage
•Polls
•Q&A (Bots later)
•Storylines
Teams / Slack
•Targeted Individuals
•Targeted
Channels/Teams
Knowledge Tools
•Search Optimization
•Associated Topics
•“Books” Of Content
•Videos Of Popular
Content
Goals / Learning
•OKR Connection &
Alignment
•Learning Resource
Profiles, Work Modes, Mobile & Digital Excellence

46. It’s been nice knowing you SharePoint Campaign Pages….
Finally, a communications focused app
Viva Amplify will empower leaders and communicators to
elevate their message and reach employees where they are
with consistency and impact.

47. Microsoft Viva Amplify further helps bring capabilities that help collaborate, coordinate,
distribute, measure and manage communication campaigns.
Active Campaign Stats
Favorite Campaigns
Learning Resources
My Pulses

48. Microsoft Viva Amplify further helps bring capabilities that help collaborate, coordinate,
distribute, measure and manage communication campaigns.

49. Microsoft Viva Amplify further helps bring capabilities that help collaborate, coordinate,
distribute, measure and manage communication campaigns.

50. Microsoft Viva Amplify further helps bring capabilities that help collaborate, coordinate,
distribute, measure and manage communication campaigns.

51. Microsoft Viva Amplify further helps bring capabilities that help collaborate, coordinate,
distribute, measure and manage communication campaigns.

52. Page 71
ESTIMATED COMPLEXITY
Company
Communicator for
Microsoft Teams
Employee Communications
Take company communications to
the next level with an enhanced
company communication
experience that enables pushing
key messages to people and
channels in Microsoft Teams.
Try It Yourself Today
Microsoft Solution Discover More (40+) Solution Ideas: M365Ideas.com

53. ESTIMATED COMPLEXITY
Enhancements for
Company
Communicator
Employee Communications
Take your company
communications to the next level
with this powerful enhancement.
User experiences, authoring and
publishing methods have been
improved inside the Company
Communications Solution in
Microsoft Teams.
See A Demo Of This In Action Today
2toLead Solution Discover More (40+) Solution Ideas: M365Ideas.com

54. Microsoft Viva Engage Storylines enables us to have an experience that is easy to use, creates
deeper connection, and allows for easier sharing of experiences.

55. Microsoft Viva Engage Storylines enables us to have an experience that is easy to use,
creates deeper connection, and allows for easier sharing of experiences.

56. Microsoft Viva Engage Storylines enables us to have an experience that is easy to use,
creates deeper connection, and allows for easier sharing of experiences.

57. Microsoft Viva Engage Storylines enables us to have an experience that is easy to use, creates
deeper connection, and allows for easier sharing of experiences.

58. Microsoft Viva Engage Leadership Corner enables us to have an experience that is easy to use,
creates deeper connection, and allows for easier sharing of experiences for leaders.
Push Important
Announcements - make a new
post and then select
announcement and send
notifications to your audience
across Teams and Outlook.
Analytics - Leaders also get a
new dashboard. This gives you
detailed analytics to understand
your organization’s engagement
and sentiment.

59. Microsoft Viva Engage Leadership Corner enables us to have an experience that is easy to use,
creates deeper connection, and allows for easier sharing of experiences for leaders.

60. Microsoft Viva Engage Leadership Corner enables us to have an experience that is easy to use,
creates deeper connection, and allows for easier sharing of experiences for leaders.

61. Microsoft Viva Engage Leadership Corner enables us to have an experience that is easy to use,
creates deeper connection, and allows for easier sharing of experiences for leaders.

62. Microsoft Viva Engage Leadership Corner enables us to have an experience that is easy to use,
creates deeper connection, and allows for easier sharing of experiences for leaders.

63. The best communication is
intelligent and engages
employees where they are by
being integrated into the digital
spaces they work.
Employee Communication

64. You will love the way we work. Together. ™
Employee communication focuses on the technologies that improve the employee communication
technology experience. Let’s start by exploring the trends around key technology here.

65. You will love the way we work. Together. ™
The way we see digital employee experience at 2toLead is based on 3 primary areas of investment.

66. You will love the way we work. Together. ™
Are we collaborating enough? Should we collaborate more? Why aren’t we collaborating more?
Of surveyed employees
believe that people in
their own
organization don’t
collaborate enough.
Of employees and
executives cite lack of
collaboration or
ineffective
communication for
workplace failures.
86%
39%
Source: Salesforce
Source: Visix
Of employees say the
ability to collaborate
makes them more loyal.
33%
Source: The Economist

67. You will love the way we work. Together. ™
Some industry leaders have concerns about the increased risk of data leakage and more as
collaboration volume increases along with velocity and variety.
Compliance
Collaboration

68. You will love the way we work. Together. ™
Some industry leaders have concerns about the increased risk of data leakage and more as
collaboration volume increases along with velocity and variety.
Compliance
Collaboration

69. You will love the way we work. Together. ™
Some industry leaders have concerns about the increased risk of data leakage and more as
collaboration volume increases along with velocity and variety.
Compliance
Collaboration
Compliant
Collaboration

70. You will love the way we work. Together. ™
The problem isn’t a relationship between these things. It’s that many organizations as volume, velocity
and variety increase so do the tools they use.

71. You will love the way we work. Together. ™
The problem isn’t a relationship between these things. It’s that many organizations as volume, velocity
and variety increase so do the tools they use.

72. As you consolidate (where possible) you gain the benefit of a richly integrated suite of digital workplace or
digital employee experience tools. An experience that will continue to be further integrated over time.
Desired State
Often The Reality

73. Many organizations are surprised at how many ways they can integrate, enhance and enrich Microsoft 365
with data or connections with other systems via Microsoft Search, Power Platform, Teams, & More.

74. You will love the way we work. Together. ™
It’s not just about Teams being the place where users work with others internally in Microsoft 365, it’s
also about how they will use Teams across marketplace tools over time.
1600+
apps and
counting

75. You will love the way we work. Together. ™
There is a comprehensive strategy from the architecture level to the experience level that is responsible for
why Microsoft 365 scales collaboration, compliance and security across applications and solutions.
Legacy
Applications
High
Maintenance
Cost
Lower
Performance
Technical
Limitation
Worse &
Disconnected
User
Experience
Modern
Applications
More Efficient
With Lower
Maintenance
Cost
High
Performance &
More Scalable
More Secure &
More
Manageable
Better & More
Integrated User
Experiences
Microsoft Collaborative Apps
Device OS
UX Microsoft Teams Microsoft Office
Components Fluid Framework • Adaptive Cards • Connectors
Logic Azure PaaS Power Platform
Data Microsoft Graph Microsoft Dataverse
Communications Azure Communications Services
Identity Azure Active Directory
Pro-dev Low/no code

76. You will love the way we work. Together. ™
At one point in time being able to collaborate effectively anywhere, at any time and on any device
was a bold ambition. Microsoft and vendors have long since realized this, but it has a cost.
Collaboration
Overload
People spend 80% of their
time collaborating, find
44% of meeting time
unproductive
Note: Collaboration Occurs Before,
During & After Meetings!

77. You will love the way we work. Together. ™
Most of the dissatisfaction in
meetings comes from not
collaborating enough before
it, after it, or in a different
way during it. Meetings are
important but they are often
overused and used poorly.
Today Microsoft not only matches this need with great experiences but even adds intelligence to
those experiences to improve collaboration further whether for the individual, team or org.
Collaboration
Overload
People spend 80% of their
time collaborating, find
44% of meeting time
unproductive
Note: Collaboration Occurs Before,
During & After Meetings!

83. You will love the way we work. Together. ™
In addition to providing behavioral, qualitative, and quantitative data to improve meeting effectiveness,
data-driven recommendations in Viva Insights can be based on meeting effectiveness surveys.

84. You will love the way we work. Together. ™
Today Microsoft not only matches this need with great experiences but even adds intelligence
to those experiences to improve collaboration further whether for the individual, team or org.
Collaboration
Overload
People spend 80% of their
time collaborating, find
44% of meeting time
unproductive
Note: Collaboration Occurs Before,
During & After Meetings!

85. You will love the way we work. Together. ™
Outcomes – manager connection

86. You will love the way we work. Together. ™
It’s important to modernize how you approach, plan and support collaboration so that when
further changes come your organization is resilient and ready enough to take advantage of them.

87. The best collaboration
experience is intelligent,
compliant by design and
integrated into the digital spaces
we already work in.
Employee Collaboration

88. You will love the way we work. Together. ™
The way we see digital employee experience at 2toLead is based on 3 primary areas of investment.

89. You will love the way we work. Together. ™
The way we see digital employee experience at 2toLead is based on 3 primary areas of investment.

90. Microsoft Viva
Client
Responsibilities
Workshop Overview
End productivity paranoia. Embrace
data over dogma.

91. Today Microsoft not only matches this need with great experiences but even adds intelligence to
those experiences to improve collaboration further whether for the individual, team or org.
Blurred
boundaries
75% of people have
experienced burnout at
work with 40% of people
report work disrupts
personal/family time at
least weekly

92. You will love the way we work. Together. ™
Help your employees have the tools to manage and improve their well-being and personal
productivity. Start by leveraging the capabilities built into Insights.
Blurred
Boundaries
75% of people have
experienced burnout at
work with 40% of people
report work disrupts
personal/family time at
least weekly

93. You will love the way we work. Together. ™
Help your employees have the tools to manage and improve their well-being and personal
productivity. Start by leveraging the capabilities built into Insights.
Blurred
Boundaries
75% of people have
experienced burnout at
work with 40% of people
report work disrupts
personal/family time at
least weekly

94. You will love the way we work. Together. ™
Help your employees have the tools to manage and improve their well-being and personal
productivity. Start by leveraging the capabilities built into Insights.
Blurred
Boundaries
75% of people have
experienced burnout at
work with 40% of people
report work disrupts
personal/family time at
least weekly

95. You will love the way we work. Together. ™
Help your employees have the tools to manage and improve their well-being and personal
productivity. Start by leveraging the capabilities built into Insights.
Blurred
Boundaries
75% of people have
experienced burnout at
work with 40% of people
report work disrupts
personal/family time at
least weekly

96. You will love the way we work. Together. ™
Help your employees have the tools to manage and improve their well-being and personal
productivity. Start by leveraging the capabilities built into Insights.
Blurred
Boundaries
75% of people have
experienced burnout at
work with 40% of people
report work disrupts
personal/family time at
least weekly

97. Wellbeing score across categories Distribution by wellbeing score and collaboration hours
Collaboration hours

106. You will love the way we work. Together. ™
Limited
Network
42% of IWs rarely meet
new people at their
company, managers rarely
make those connections
IWs rarely meet new people at their company; when they do meet new people, it’s most often
through a formal or informal company event. How many have you had during this pandemic?

107. You will love the way we work. Together. ™
Limited
Network
42% of IWs rarely meet
new people at their
company, managers rarely
make those connections
Empower insights that enable employees to be more connected. Enable employees to extend and strengthen their
networks within the organization with solutions that improve retention, connection and engagement.

108. You will love the way we work. Together. ™
How does the employee work mode effect network size and composition?

109. You will love the way we work. Together. ™
How does the mode of work impact the integration into the organizations network? Is there as
much manager support for remote employees' integration as onsite ones?

110. ESTIMATED COMPLEXITY
Champion
Management Platform
Adoption
The Champion Management
Platform enables organizations
to adopt, onboard and maintain
Champions, allowing everyone
to discover Champions right
where they collaborate.
Hold organizational-wide
tournaments promoting
adoption themes and more.
Try It Yourself Today
Microsoft Solution Discover More (40+) Solution Ideas: M365Ideas.com

111. People In Viva & Viva Goals as well as countless other experiences further enrich the ways we communicate,
align and connect. All elements of a good Intranet strategy.

112. The best management
experience is intelligent, pro-
active and integrated into the
digital ways we work.
Employee Management

113. You will love the way we work. Together. ™
The way we see digital employee experience at 2toLead is based on 3 primary areas of investment.

114. You will love the way we work. Together. ™
The way we see digital employee experience at 2toLead is based on 3 primary areas of investment.

115. You will love the way we work. Together. ™
Download our free
80+ page whitepaper
Transform your Employee Experience
at every stage with Microsoft 365
and Microsoft Viva!
Download Today

116. Message and connect with us on LinkedIn
Richard Harbridge
Chief Technology Officer
& Microsoft MVP
Richard@2toLead.com
Thank You
900+ Pages of eBooks & Whitepapers at:
2toLead.com/Resources
Brandon Pittman
Digital Workplace Strategist
& Intranet Award Winner
Brandon@2toLead.com
Let’s connect and find ways to do more and work together.

117. M365Intranets.com
M365Sprawl.com
M365Campaigns.com
Explore 800+ Pages of
Free Expert Guidance…
M365Metrics.com
M365Resources.com
SharePointMigrations.com

118. A salute to our partners
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Partners
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