This 280-page report by Canadean analyzes trends in airport retail for business travelers in 2012-2013. It provides an overview of visits and spending at airport stores as well as average expenditures on food and beverages. The report identifies popular products and purchasing trends. It also examines drivers of purchases and business travelers' concerns. Data is categorized by age, gender, income, and travel frequency. Key findings include that European travelers spend an average of $76 per visit to duty-free stores and $51 to duty-paid, while Asian travelers made 46% of purchases at duty-free stores pre-planned and 54% impulsively.

1. Global Business Travelers' Airport Retail Trends, 2012-2013
Report Details:
Published:October 2012
No. of Pages: 280
Price: Single User License – US$4000
Product Synopsis
“Global Business Travelers'' Airport Retail Trends, 2012-2013” is a new report by Canadean that
analyzes trends in airport retail and explores how opportunities and demand are set to change in
2012-2013. Furthermore, this report not only provides a comprehensive overview of business
travelers visits and time spent at airport retail stores in 2012, but also showcases average
expenditure. Additionally, it identifies average expenditure on food and beverages. This report
identifies the product and purchasing trends at airport retail outlets, and the significance of
websites in pre-planned purchases. In addition, this report outlines the key products that occupy
the most airport retail space, and the survey analyzes the most popular products purchased by
business travelers at airport retail outlets. Furthermore, the report provides insight into the key
drivers that help promote frequent visits and identifies the most important business travelers
concerns in purchasing at duty-free outlets. The report also provides access to information
categorized by age, gender, annual income, and travel frequency.
Introduction and Landscape
Why was the report written?
This report is the result of an extensive survey drawn from Canadean''s exclusive panel of global
business travelers. This report provides the reader with a definitive analysis of trends in airport
retail and explores how opportunities and demand are set to change in 2012-2013. Furthermore,
this report not only grants access to the opinions and purchasing behaviors of travelers, but also
examines their expectations of total expenditure in airport retail outlets and necessary
developments for better business travelers footfall. The report also provides access to information
categorized by age, gender, annual income, and travel frequency.
What is the current market landscape and what is changing?
The average expenditure of European travelers per visit to duty-free and duty paid airport retail
outlets is US$76 and US$51 respectively.
What are the key drivers behind recent market changes?
''Utilization of time'', ''last minute gifts'', and ''renowned brands at discounted prices'' as the most
important motivational factors of purchases at airport retail stores as identified by the business

2. travelers from North America.
What makes this report unique and essential to read?
“Global Business Travelers'' Airport Retail Trends, 2012-2013” is a new report by Canadean that
analyzes trends in airport retail and explores how opportunities and demand are set to change in
2012-2013. Furthermore, this report not only provides a comprehensive overview of business
travelers visits and time spent at airport retail stores in 2012, but also showcases average
expenditure. Additionally, it identifies average expenditure on food and beverages. This report
identifies the product and purchasing trends at airport retail outlets, and the significance of
websites in pre-planned purchases. In addition, this report outlines the key products that occupy
the most airport retail space, and the survey analyzes the most popular products purchased by
business travelers at airport retail outlets. Furthermore, the report provides insight into the key
drivers that help promote frequent visits and identifies the most important business travelers
concerns in purchasing at duty-free outlets. The report also provides access to information
categorized by age, gender, annual income, and travel frequency.
Key Features and Benefits
Projects opinions and purchasing behaviors of travelers and examines their expectations of total
expenditure in airport retail outlets and necessary developments for better business travelers
footfall.
Reveals the average expenditure of global business travelers per visit to duty-free and duty paid
airport retail outlets.
Uncover key challenges and opportunities in shopping at duty-free and duty paid outlets and
identify the key actions required to overcome the challenges.
Perceive the significance of pre-planned and impulsive buying behaviors at airport retail outlets.
Identify key product categories that occupy the most airport retail space and recognize the most
popular products purchased in the last six months at airport retail outlets.
Key Market Issues
Overall, Asia-Pacific business travelers declared that 46% of their purchases at duty-free airport
retail stores were pre-planned, while 54% of purchases were impulsive in the last six months.
In total, according to the European business travelers, 56% of their overall purchases made at
duty paid airport retail outlets turned out to be ''impulsive'', whereas the remaining 44% constituted
''pre-planned'' purchases in 2012.
North American business travelers identified ''food, beverages and tobacco'', ''books, news and
stationery, ''perfumes, cosmetics and personal care'' and ''apparel, accessories and luxury goods''
as the leading product categories that occupy the most airport retail space.

3. Business travelers from Asia-Pacific purchased ''tobacco'', ''alcoholic beverages'', ''perfumes,
cosmetics and personal care'', and ''jewelry, watches and accessories'' products more from duty-
free airport retail shops in the last six months.
In total, 75%, 66%, and 65% of European business travelers identified ''printed media'', ''stationery
and cards'', and ''food and non-alcoholic beverages'' respectively as key products purchased from
''duty paid'' shops.
Key Highlights
According to calculations, the average time spent by a business travelers from North America at
duty-free airport retail outlets is ''22 min'', as compared with ''19 minutes'' at duty paid outlets.
Overall, 24% of business travelers from Asia-Pacific spent US$11-US$15 per visit on food and
beverages, while 23% spent US$5-US$10.
In total, 8% of business travelers from the European region used the ''shop and collect'' facility at
airport retail stores within the last six months.
''Art and craft'', ''food and non-alcoholic beverage'', and ''stationery and cards'' are the most
important within the ''domestic brand'' category, while ''consumer electronics'', ''luggage and
leather goods'' and ''perfumes, cosmetics and personal care'' are significant within the ''global
brands'' category, as identified by the business travelers from North America.
''Promoting price advantages over city-center retailers'' and ''adapting offers to passenger profiles''
are key activities that optimize the business of airport retailers, as identified by 83% and 58% of
respondents from Asia-Pacific respectively.
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Major points covered in Table of Contents of this report include
1 Introduction
1.1 What is This Report About?
1.2 Definitions
1.3 Methodology
1.4 Profile of Survey Respondents: Global Airport Retail Industry
2 Executive Summary
3 Global Airport Retail Trends: Business Travelers'' Store Visits and Duration
3.1 Business Travelers'' Average Shopping Frequency at Airport Retail Stores
3.1.1 Average shopping frequency of business travelers at airport retail stores by age - Europe
3.1.2 Average shopping frequency of business travelers at airport retail stores by age - North
America
3.1.3 Average shopping frequency of business travelers at airport retail stores by age - Asia-

4. Pacific
3.1.4 Average shopping frequency of business travelers at airport retail stores by gender - Europe
3.1.5 Average shopping frequency of business travelers at airport retail stores by gender - North
America
3.1.6 Average shopping frequency of business travelers at airport retail stores by gender - Asia-
Pacific
3.1.7 Average shopping frequency of business travelers at airport retail stores by annual income -
Europe
3.1.8 Average shopping frequency of business travelers at airport retail stores by annual income -
North America
3.1.9 Average shopping frequency of business travelers at airport retail stores by annual income -
Asia-Pacific
3.2 Business Travelers'' Average Time Spent at Airport Retail Outlets
3.2.1 Average time spent by business travelers at airport retail outlets by age - Europe
3.2.2 Average time spent by business travelers at airport retail outlets by age - North America
3.2.3 Average time spent by business travelers at airport retail outlets by age - Asia-Pacific
3.2.4 Average time spent by business travelers at airport retail outlets by gender - Europe
3.2.5 Average time spent by business travelers at airport retail outlets by gender - North America
3.2.6 Average time spent by business travelers at airport retail outlets by gender - Asia-Pacific
3.2.7 Average time spent by business travelers at airport retail outlets by annual income - Europe
3.2.8 Average time spent by business travelers at airport retail outlets by annual income - North
America
3.2.9 Average time spent by business travelers at airport retail outlets by annual income - Asia-
Pacific
3.3 Business Travelers'' Average Time Spent Eating and Drinking in Airport Outlets
3.3.1 Average time spent by business travelers eating and drinking in airport outlets by age -
Europe
3.3.2 Average time spent by business travelers eating and drinking in airport outlets by age - North
America
3.3.3 Average time spent by business travelers eating and drinking in airport outlets by age - Asia-
Pacific
3.3.4 Average time spent by business travelers eating and drinking in airport outlets by gender -
Europe
3.3.5 Average time spent by business travelers eating and drinking in airport outlets by gender -
North America
3.3.6 Average time spent by travelers eating and drinking in airport outlets by gender - Asia-Pacific
3.3.7 Average time spent by travelers eating and drinking in airport outlets by annual income -
Europe
3.3.8 Average time spent by travelers eating and drinking in airport outlets by annual income -
North America
3.3.9 Average time spent by travelers eating and drinking in airport outlets by annual income -
Asia-Pacific

5. 3.4 Business Travelers'' Percentage Volume of Shopping at Airport Retail Stores
3.4.1 Business travelers'' percentage volume of shopping at airport retail stores by age - Europe
3.4.2 Business travelers'' percentage volume of shopping at airport retail stores by age - North
America
3.4.3 Business travelers'' percentage volume of shopping at airport retail stores by age - Asia-
pacific
3.4.4 Business travelers'' percentage volume of shopping at airport retail stores by gender -
Europe
3.4.5 Business travelers'' percentage volume of shopping at airport retail stores by gender - North
America
3.4.6 Business travelers'' percentage volume of shopping at airport retail stores by gender - Asia-
Pacific
3.4.7 Business travelers'' percentage volume of shopping at airport retail stores by annual income
- Europe
3.4.8 Business travelers'' percentage volume of shopping at airport retail stores by annual income
- North America
3.4.9 Business travelers'' percentage volume of shopping at airport retail stores by annual income
- Asia-Pacific
4 Global Airport Retail Trends: Business Travelers'' Spend Activity
4.1 Business Travelers'' Average Expenditure at Airport Outlets
4.1.1 Average expenditure of business travelers at airport outlets by age - Europe
4.1.2 Average expenditure of business travelers at airport outlets by age - North America
4.1.3 Average expenditure of business travelers at airport outlets by age - Asia-Pacific
4.1.4 Average expenditure of business travelers at airport outlets by gender - Europe
4.1.5 Average expenditure of business travelers at airport outlets by gender - North America
4.1.6 Average expenditure of business travelers at airport outlets by gender - Asia-Pacific
4.1.7 Average expenditure of business travelers at airport outlets by annual income - Europe
4.1.8 Average expenditure of business travelers at airport outlets by annual income - North
America
4.1.9 Average expenditure of business travelers at airport outlets by annual income - Asia-Pacific
4.1.10 Average expenditure of travelers at airport outlets by international travel frequency - Europe
4.1.11 Average expenditure of business travelers at airport outlets by international travel
frequency - North America
4.1.12 Average expenditure of business travelers at airport outlets by international travel
frequency - Asia-Pacific
4.1.13 Average expenditure of business travelers at airport outlets by domestic travel frequency -
Europe
4.1.14 Average expenditure of business travelers at airport outlets by domestic travel frequency -
North America
4.1.15 Average expenditure of travelers at airport outlets by domestic travel frequency - Asia-
Pacific
4.2 Business Travelers'' Average Expenditure on Food and Beverage at Airport Outlets

6. 4.2.1 Average expenditure of travelers on food and beverages at airport outlets by age - Europe
4.2.2 Average expenditure of travelers on food and beverages at airport outlets by age - North
America
4.2.3 Average expenditure of travelers on food and beverages at airport outlets by age - Asia-
Pacific
4.2.4 Average expenditure of travelers on food and beverage at airport outlets by gender - Europe
4.2.5 Average expenditure of travelers on food and beverage at airport outlets by gender - North
America
4.2.6 Average expenditure of travelers on food and beverage at airport outlets by gender - Asia-
Pacific
4.2.7 Average expenditure of travelers on food and beverage at airport outlets by annual income -
Europe
4.2.8 Average expenditure of North American business travelers on food and beverage at airport
outlets by annual income
4.2.9 Average expenditure of Asia-Pacific business travelers on food and beverage at airport
outlets by annual income
4.3 Business Travelers'' Expenditure on Product Categories
4.4 Business Travelers'' Planned Change in Shopping Expenditure at Airport Retail Stores
4.4.1 Planned change of European business travelers in shopping expenditure at airport retail
outlets by age
4.4.2 Planned change of business travelers in shopping expenditure at airport retail stores by age
- North America
4.4.3 Planned change of business travelers in shopping expenditure at airport retail stores by age
- Asia-Pacific
4.4.4 Planned change of business travelers in shopping expenditure at airport retail stores by
gender - Europe
4.4.5 Planned change of business travelers in shopping expenditure at airport retail stores by
gender - North America
4.4.6 Planned change of business travelers in shopping expenditure at airport retail stores by
gender - Asia-Pacific
4.4.7 Planned change of business travelers in shopping expenditure at airport retail stores by
annual income - Europe
4.4.8 Planned change of business travelers in shopping expenditure at airport retail stores by
annual income - North America
4.4.9 Planned change of business travelers in shopping expenditure at airport retail stores by
annual income - Asia-Pacific
5 Business Travelers'' Purchasing Trends at Airport Retail Stores
5.1 Business Travelers'' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned
5.1.1 Business travelers'' purchases at airport retail stores: impulsive vs. pre-planned by age -
Europe
5.1.2 Business travelers'' purchases at airport retail stores: impulsive vs. pre-planned by age -
North America

7. 5.1.3 Business travelers'' purchases at airport retail stores: impulsive vs. pre-planned by age -
Asia-Pacific
5.1.4 Business travelers'' purchases trends at airport retail stores: impulsive vs. pre-planned by
gender - Europe
5.1.5 Business travelers'' purchases at airport retail stores: impulsive vs. pre-planned by gender -
North America
5.1.6 Business travelers'' purchases at airport retail stores: impulsive vs. pre-planned by gender -
Asia-Pacific
5.1.7 Business travelers'' purchases at airport retail stores: impulsive vs. pre-planned by annual
income - Europe
5.1.8 Business travelers'' purchases at airport retail stores: impulsive vs. pre-planned by annual
income - North America
5.1.9 Business travelers'' purchases at airport retail stores: impulsive vs. pre-planned by annual
income - Asia-Pacific
5.2 Business Travelers'' Product Trends at Airport Retail Stores: Impulsive vs. Pre-planned
5.2.1 Business travelers'' product trends at airport retail stores: impulsive and pre-planned by age -
Europe
5.2.2 Business travelers'' product trends at airport retail stores: impulsive and pre-planned by age -
North America
5.2.3 Business travelers'' product trends at airport retail stores: impulsive and pre-planned by age -
Asia-Pacific
5.2.4 Business travelers'' product trends at airport retail stores: impulsive and pre-planned by
gender - Europe
5.2.5 Business travelers'' product trends at airport retail stores: impulsive and pre-planned by
gender - North America
5.2.6 Business travelers'' product trends at airport retail stores: impulsive and pre-planned by
gender - Asia-Pacific
5.3 Significance of Websites in Pre-Planned Purchases: Business Travelers
5.3.1 Significance of websites in pre-planned purchases by age - European business travelers
5.3.2 Significance of websites in pre-planned purchases by age - North American business
travelers
5.3.3 Significance of websites in pre-planned purchases by age - Asia-Pacific business travelers
5.3.4 Significance of websites in pre-planned purchases by gender - European business travelers
5.3.5 Significance of websites in pre-planned purchases by gender - North American business
travelers
5.3.6 Significance of websites in pre-planned purchases by gender - Asia-Pacific business
travelers
5.3.7 Significance of websites in pre-planned purchases by annual income - European business
travelers
5.3.8 Significance of websites in pre-planned purchases by annual income - North American
business travelers
5.3.9 Significance of websites in pre-planned purchases by annual income - Asia-Pacific business

8. travelers
5.4 Frequency of Utilization by Business Travelers: ‘Shop and Collect'' Facilities
5.4.1 Frequency of utilization: ‘shop and collect'' facilities by age - Europe
5.4.2 Frequency of utilization: ‘shop and collect'' facilities by age - North America
5.4.3 Frequency of utilization: ‘shop and collect'' facilities by age - Asia-Pacific
5.4.4 Frequency of utilization: ‘shop and collect'' facilities by gender - Europe
5.4.5 Frequency of utilization: ‘shop and collect'' facilities by gender - North America
5.4.6 Frequency of utilization: ‘shop and collect'' facilities by gender - Asia-Pacific
5.4.7 Frequency of utilization: ‘shop and collect'' facilities by annual income - Europe
5.4.8 Frequency of utilization: ‘shop and collect'' facilities by annual income - North America
5.4.9 Frequency of utilization: ‘shop and collect'' facilities by annual income - Asia-Pacific
6 Global Business Travelers'' Survey: Product Trends at Airport Retail Stores
6.1 Most Visible Products in Airport Retailing by Business Travelers
6.1.1 Most visible products in airport retailing by age - European business travelers
6.1.2 Most visible products in airport retailing by age - North American business travelers
6.1.3 Most visible products in airport retailing by age - Asia-Pacific business travelers
6.1.4 Most visible products in airport retailing by gender - European business travelers
6.1.5 Most visible products in airport retailing by gender - North American business travelers
6.1.6 Most visible products in airport retailing by gender - Asia-Pacific business travelers
6.1.7 Most visible products in airport retailing by annual income - European business travelers
6.1.8 Most visible products in airport retailing by annual income - North American business
travelers
6.1.9 Most visible products in airport retailing by annual income - Asia-Pacific business travelers
6.2 Most Popular Products in Airport Retailing by Business Travelers
6.2.1 Most popular products in airport retailing by age - European business travelers
6.2.2 Most popular products in airport retailing by age - North American business travelers
6.2.3 Most popular products in airport retailing by age - Asia-Pacific business travelers
6.2.4 Most popular products in airport retailing by gender - European business travelers
6.2.5 Most popular products in airport retailing by gender - North American business travelers
6.2.6 Most popular products in airport retailing by gender - Asia-Pacific business travelers
7 Global Business Travelers'' Trends: Airport Retail Dynamics
7.1 Business Travelers'' Key Drivers of Demand Growth in Airport Retail
7.1.1 Key drivers of demand growth by age - European business travelers
7.1.2 Key drivers of demand growth by age - North American business travelers
7.1.3 Key drivers of demand growth by age - Asia-Pacific business travelers
7.1.4 Key drivers of demand growth by gender - European business travelers
7.1.5 Key drivers of demand growth by gender - North American business travelers
7.1.6 Key drivers of demand growth by gender - Asia-Pacific business travelers
7.1.7 Key drivers of demand growth by annual income - European business travelers
7.1.8 Key drivers of demand growth by annual income - North American business travelers
7.1.9 Key drivers of demand growth by annual income - Asia-Pacific business travelers
7.2 Business Travelers'' Leading Concerns in Shopping at Duty-free Outlets

9. 7.2.1 Leading concerns in shopping at duty-free outlets by age - European business travelers
7.2.2 Leading concerns in shopping at duty-free outlets by age - North American business
travelers
7.2.3 Leading concerns in shopping at duty-free outlets by age - Asia-Pacific business travelers
7.2.4 Leading concerns in shopping at duty-free outlets by gender - European business travelers
7.2.5 Leading concerns in shopping at duty-free outlets by gender - North American business
travelers
7.2.6 Leading concerns in shopping at duty-free outlets by gender - Asia-Pacific business travelers
7.2.7 Leading concerns in shopping at duty-free outlets by annual income - European business
travelers
7.2.8 Leading concerns in shopping at duty-free outlets by annual income - North American
business travelers
7.2.9 Leading concerns in shopping at duty-free outlets by annual income - Asia-Pacific business
travelers
7.3 Significance of Brand Selection of Business Travelers during Product Purchase
7.3.1 Significance of brand selection during product purchase by age - European business
travelers
7.3.2 Significance of brand selection during product purchase by age - North American business
travelers
7.3.3 Significance of brand selection during product purchase by age - Asia-Pacific business
travelers
7.3.4 Significance of brand selection during product purchase by gender - European business
travelers
7.3.5 Significance of brand selection during product purchase by gender - business travelers,
North America
7.3.6 Significance of brand selection during product purchase by gender - Asia-Pacific business
travelers
7.3.7 Significance of brand selection during product purchase by annual income - European
business travelers
7.3.8 Significance of brand selection during product purchase by annual income - North American
business travelers
7.3.9 Significance of brand selection during product purchase by annual income - Asia-Pacific
business travelers
8 Global Business Travelers: Future Developments for Business Growth
8.1 Promotional Offers for Better Footfall
8.1.1 Promotional offers for better footfall by age - European business travelers
8.1.2 Promotional offers for better footfall by age - North American business travelers
8.1.3 Promotional offers for better footfall by age - Asia-Pacific business travelers
8.1.4 Promotional offers for better footfall by gender - European business travelers
8.1.5 Promotional offers for better footfall by gender - North American business travelers
8.1.6 Promotional offers for better footfall by gender - Asia-Pacific business travelers
8.1.7 Promotional offers for better footfall by annual income - European business travelers

10. 8.1.8 Promotional offers for better footfall by annual income - North American business travelers
8.1.9 Promotional offers for better footfall by annual income - Asia-Pacific business travelers
8.2 Frequently Used Payment Facilities by Business Travelers
8.2.1 Frequently used payment facilities by age - European business travelers
8.2.2 Frequently used payment facilities by age - North America
8.2.3 Frequently used payment facilities by age - Asia-Pacific
8.2.4 Frequently used payment facilities by gender - Europe
8.2.5 Frequently used payment facilities by gender - North America
8.2.6 Frequently used payment facilities by gender - Asia-Pacific
8.2.7 Frequently used payment facilities by annual income - European business travelers
8.2.8 Frequently used payment facilities by annual income - North American business travelers
8.2.9 Frequently used payment facilities by annual income - Asia-Pacific business travelers
8.3 Business Travelers: Leading Airports with the Best Retail Experience
8.3.1 Leading airports with the best retail experience by price - European business travelers
8.3.2 Leading airports with the best retail experience by price - North American business travelers
8.3.3 Leading airports with the best retail experience by price - Asia-Pacific business travelers
8.3.4 Leading airports with the best retail experience by variety - European business travelers
8.3.5 Leading airports with the best retail experience by variety - North American business
travelers
8.3.6 Leading airports with the best retail experience by variety - Asia-Pacific business travelers
8.3.7 Leading airports with the best retail experience by smooth transactions - European business
travelers
8.3.8 Leading airports with the best retail experience by smooth transactions - North American
business travelers
8.3.9 Leading airports with the best retail experience by smooth transactions - Asia-Pacific
business travelers
8.3.10 Leading airports with the best retail experience by layout and design - European business
travelers
8.3.11 Leading airports with the best retail experience by layout and design - North American
business travelers
8.3.12 Leading airports with the best retail experience by layout and design - Asia-Pacific business
travelers
8.4 Expectations of Additional Facilities in Airport Retail Outlets, 2012-2013 (Open-end)
9 Appendix
9.1 About Canadean
9.2 DisclaimerTable 1: European Business Traveler Survey Respondents by Annual Income (%),
2012
Table 2: European Business Traveler Survey Respondents by Gender (%), 2012
Table 3: European Business Traveler Survey Respondents by Age (%), 2012
Table 4: European Business Traveler Survey Respondents by Travel Frequency (%), 2012
Table 5: North American Business Traveler Survey Respondents by Annual Income (%), 2012
Table 6: North American Business Traveler Survey Respondents by Travel Frequency (%), 2012

11. Table 7: North American Business Traveler Survey Respondents by Gender (%), 2012
Table 8: North American Business Traveler Survey Respondents by Age (%), 2012
Table 9: Asia-Pacific Business Traveler Survey Respondents by Annual Income (%), 2012
Table 10: Asia-Pacific Business Traveler Survey Respondents by Gender (%), 2012
Table 11: Asia-Pacific Business Traveler Survey Respondents by Age (%), 2012
Table 12: Asia-Pacific Business Traveler Survey Respondents by Travel Frequency (%), 2012
Table 13: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores
by Age, Europe (%), 2012
Table 14: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores
by Age, North America (%), 2012
Table 15: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores
by Age, Asia-Pacific (%), 2012
Table 16: Average Shopping Frequency of Business Travelers at Airport Duty Paid Retail Stores
by Age, Asia-Pacific (%), 2012
Table 17: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores
by Gender, Europe (%), 2012
Table 18: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores
by Gender, North America (%), 2012
Table 19: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores
by Gender, Asia-Pacific (%), 2012
Table 20: Average Shopping Frequency of Business Travelers at Airport Duty-free Retail Stores
by Annual Income, Europe (%), 2012
Table 21: Average Shopping Frequency of Business Travelers at Airport Duty paid Retail Stores
by Income, Europe (%), 2012
Table 22: Average Shopping Frequency of Business Travelers at Airport Duty Paid Retail Stores
by Income, North America (%), 2012
Table 23: Average Shopping Frequency of Business Travelers at Airport Duty Paid Retail Stores
by Annual Income, Asia-Pacific (%), 2012
Table 24: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Age,
Europe (%), 2012
Table 25: Average Time Spent by Business Travelers at Airport Duty Paid Retail Outlets by Age,
Europe (%), 2012
Table 26: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Age,
Asia-Pacific (%), 2012
Table 27: Average Time Spent by Business Travelers at Airport Duty Paid Retail Outlets by
Gender, Europe (%), 2012
Table 28: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by
Gender, North America (%), 2012
Table 29: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by
Gender, Asia-Pacific (%), 2012
Table 30: Average Time Spent by Business Travelers at Airport Duty Paid Retail Outlets by
Gender, Asia-Pacific (%), 2012

12. Table 31: Average Time Spent by Business Travelers at Airport Duty paid Retail Outlets by Annual
Income, Europe (%), 2012
Table 32: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Annual
Income, North America (%), 2012
Table 33: Average Time Spent by Business Travelers at Airport Duty-free Retail Outlets by Annual
Income, Asia-Pacific (%), 2012
Table 34: Average Time Spent by Business Travelers at Airport Duty Paid Retail Outlets by
Annual Income, Asia-Pacific (%), 2012
Table 35: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by
Age, North America (%), 2012
Table 36: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by
Gender, North America (%), 2012
Table 37: Average Time Spent by Business Travelers Eating and Drinking in Airport Outlets by
Annual Income, North America (%), 2012
Table 38: Business Travelers'' Percentage Volume of Shopping at Airport Retail Stores by Age,
Europe (% of Total Retail Spend), 2012
Table 39: Business Travelers'' Percentage Volume of Shopping at Airport Retail Stores by Age,
North America (% of Total Retail Spend), 2012
Table 40: Business Travelers'' Percentage Shopping at Airport by Gender, North America (% of
Total Retail Spend), 2012
Table 41: Business Travelers'' Percentage Volume of Shopping at Airport Retail Stores by Annual
Income, Europe (% of Total Retail Spend)
Table 42: Business Travelers'' Percentage Volume of Shopping at Airport Retail Stores by Annual
Income, Asia-Pacific (% of total retail spend in 2012)
Table 43: Business Travelers'' Average Expenditure at Duty Paid Airport Outlets by Age, Europe
(%), 2012
Table 44: Business Travelers'' Average Expenditure at Duty-free Airport Outlets by Age, North
America (%), 2012
Table 45: Business Travelers'' Average Expenditure at Duty Paid Airport Outlets by Age, Asia-
Pacific (%), 2012
Table 46: Business Travelers'' Average Expenditure at Duty Paid Airport Outlets by Gender,
Europe (%), 2012
Table 47: Business Travelers'' Average Expenditure at Duty paid Airport Outlets by Gender, North
America (%), 2012
Table 48: Business Travelers'' Average Expenditure at Duty Paid Airport Outlets by Gender, Asia-
Pacific (%), 2012
Table 49: Business Travelers'' Average Expenditure at Duty-free Airport Outlets by Annual
Income, North America (%), 2012
Table 50: Business Travelers'' Average Expenditure at Duty-free Airport Outlets by Annual
Income, Asia-Pacific (%), 2012
Table 51: Business Travelers'' Average Expenditure at Duty Paid Airport Outlets by Annual
Income, Asia-Pacific (%), 2012

13. Table 52: Business Travelers'' Average Expenditure at Duty-Free Airport Outlets by International
Travel Frequency, Europe (%), 2012
Table 53: Travelers'' Average Expenditure at Duty-free by Travel Frequency, North America (%),
2012
Table 54: Business Travelers'' Average Expenditure at Duty paid Airport Outlets by Travel
Frequency, North America (%), 2012
Table 55: Business Travelers'' Average Expenditure at Duty Paid Airport Outlets by Travel
Frequency, Asia-Pacific (%), 2012
Table 56: Business Travelers'' Average Expenditure at Duty Paid Airport Outlets by Domestic
Travel Frequency, Europe (%), 2012
Table 57: Business Travelers'' Average Expenditure at Duty paid Airport Outlets by Travel
Frequency, North America (%), 2012
Table 58: Business Travelers'' Average Expenditure at Duty-free Airport Outlets by Domestic
Travel Frequency, Asia-Pacific (%), 2012
Table 59: Business Travelers'' Average Expenditure on Food and Beverage at Airport Outlets by
Age, Europe (%), 2012
Table 60: Business Travelers'' Average Expenditure on Food and Beverage at Airport Outlets by
Age, Asia-Pacific (%), 2012
Table 61: Business Travelers'' Average Expenditure on Food and Beverages at Airport Outlets by
Gender (% North American Respondents), 2012
Table 62: Business Travelers'' Average Expenditure on Food and Beverage at Airport Outlets by
Gender (% Asia-Pacific Respondents), 2012
Table 63: Business Travelers'' Average Expenditure on Food and Beverages at Airport Outlets by
Annual Income (% North American Respondents), 2012
Table 64: Business Travelers'' Average Expenditure on Food and Beverage at Airport Outlets by
Annual Income (% Asia-Pacific Respondents), 2012
Table 65: Business Travelers'' Average Expenditure on Product Categories, North America (US$),
2012
Table 66: Business Travelers'' Planned Change in Shopping Expenditure at Airport Retail Stores
(% European Respondents), 2012
Table 67: Business Travelers'' Planned Change in Shopping Expenditure at Airport Retail Stores
(% North American Respondents), 2012
Table 68: Business Travelers'' Planned Change in Shopping Expenditure at Airport Retail Stores
(% Asia-Pacific Respondents), 2012
Table 69: Business Travelers'' Planned Change in Shopping Expenditure at Airport Retail Stores
by Age, Europe (%), 2012
Table 70: Business Travelers'' Planned Change in Shopping Expenditure at Airport Retail Stores
by Age, North America (%), 2012
Table 71: Business Travelers'' Planned Change in Shopping Expenditure at Airport Retail Stores
by Age, Asia-Pacific (%), 2012
Table 72: Business Travelers'' Planned Change in Shopping Expenditure at Airport Retail Stores
by Annual Income, Europe (%), 2012

14. Table 73: Business Travelers'' Planned Change in Shopping Expenditure at Airport Retail Stores
by Annual Income, North America (%), 2012
Table 74: Business Travelers'' Planned Change in Shopping Expenditure at Airport Retail Stores
by Annual Income, Asia-Pacific (%), 2012
Table 75: Business Travelers'' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by
Age, Europe (%), 2012
Table 76: Business Travelers'' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by
Age, North America (%), 2012
Table 77: Business Travelers'' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by
Gender, Europe (%), 2012
Table 78: Business Travelers'' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by
Gender, North America (%), 2012
Table 79: Business Travelers'' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by
Gender, Asia-Pacific (%), 2012
Table 80: Business Travelers'' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by
Annual Income, Europe (%), 2012
Table 81: Business Travelers'' Purchases at Airport Retail Stores: Impulsive vs. Pre-planned by
Annual Income, North America (%), 2012
Table 82: Business Travelers'' Product Trends at Airport Retail Stores: Impulsive vs. Pre-planned,
Europe (%), 2012
Table 83: Business Travelers'' Product Trends at Airport Retail Stores: Impulsive vs. Pre-planned,
North America (%), 2012
Table 84: Business Travelers'' Product Trends at Airport Retail Stores: Impulsive vs. Pre-planned,
Asia-Pacific (%), 2012
Table 85: Business Travelers'' Pre-planned Product Trends at Airport Retail Stores by Age, Asia-
Pacific (%), 2012
Table 86: Business Travelers'' Pre-planned Product Trends at Airport Retail Stores by Gender,
Europe (%), 2012
Table 87: Business Travelers'' Impulsive Product Trends at Airport Retail Stores by Gender,
Europe (%), 2012
Table 88: Business Travelers'' Pre-planned Product Trends at Airport Retail Stores by Gender,
North America (%), 2012
Table 89: Business Travelers'' Impulsive Product Trends at Airport Retail Stores by Gender, North
America (%), 2012
Table 90: Business Travelers'' Pre-planned Product Trends at Airport Retail Stores by Gender,
Asia-Pacific (%), 2012
Table 91: Business Travelers'' Impulsive Product Trends at Airport Retail Stores by Gender, Asia-
Pacific (%), 2012
Table 92: Significance of Websites in Pre-Planned Purchases (% North American Business
Travelers), 2012
Table 93: Significance of Websites in Pre-Planned Purchases (% Asia-Pacific Business
Travelers), 2012

15. Table 94: Significance of Websites in Pre-Planned Purchases by Age, Asia-Pacific Business
Travelers (%), 2012
Table 95: Significance of Websites in Pre-Planned Purchases by Gender, European Business
Travelers (%), 2012
Table 96: Significance of Websites in Pre-Planned Purchases by Gender, North American
Business Travelers (%), 2012
Table 97: Significance of Websites in Pre-Planned Purchases by Gender, Asia-Pacific Business
Travelers (%), 2012
Table 98: Significance of Websites in Pre-Planned Purchases by Annual Income, Asia-Pacific
Business Travelers (%), 2012
Table 99: Frequency of Utilization by Business Travelers: ‘Shop and Collect'' Facilities (% Asia-
Pacific Respondents), 2012
Table 100: Frequency of Utilization by Business Travelers: ‘Shop and Collect'' Facilities by Age,
Europe (%), 2012
Table 101: Frequency of Utilization by Business Travelers: ‘Shop and Collect'' Facilities by Age,
North America (%), 2012
Table 102: Frequency of Utilization by Business Travelers: ‘Shop and Collect'' Facilities by Age,
Asia-Pacific (%), 2012
Table 103: Frequency of Utilization by Business Travelers: ‘Shop and Collect'' Facilities by
Gender, Europe (%), 2012
Table 104: Frequency of Utilization by Business Travelers: ‘Shop and Collect'' Facilities by
Gender, North America (%), 2012
Table 105: Frequency of Utilization by Business Travelers: ‘Shop and Collect'' Facilities by
Gender, Asia-pacific (%), 2012
Table 106: Frequency of Utilization by Business Travelers: ‘Shop and Collect'' Facilities by Annual
Income, Europe (%), 2012
Table 107: Frequency of Utilization by Business Travelers: ‘Shop and Collect'' Facilities by Annual
Income, North America (%), 2012
Table 108: Frequency of Utilization by Business Travelers: ‘Shop and Collect'' Facilities by Annual
Income, Asia-Pacific (%), 2012
Table 109: Most Visible Products in Airport Retailing by European Business Travelers (Retail
Space Index), 2012
Table 110: Most Visible Products in Airport Retailing (% European Business Traveler
Respondents), 2012
Table 111: Most Visible Products in Airport Retailing by North American Business Travelers (Retail
Space Index), 2012
Table 112: Most Visible Products in Airport Retailing by Asia-Pacific Business Travelers (Reta
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