These are the slides from a talk I gave at TriConf 2013

1. EMOTIONAL SAFETY
in the WORKPLACE
CURATED by Jenn TURNER
Monday, July 22, 13

2. What the HECK is
EMOTIONAL
SAFETY?
Monday, July 22, 13

3. Monday, July 22, 13

4. Common PROBLEMS that EPICALLY DESTROY
EMOTIONAL SAFETY at Work (& ELSEWHERE)
+ Bad attitudes: “My boss is chronically annoyed.”
+ Dangers in the physical environment: A worker explained
that despite her expressed concerns there was an
unwillingness to make sure her area was safe. The episode
left her assuming no one cared about her as a person.
+ Judgmental management: “My manager reminds me
regularly that I am their difficult employee.”
+ Dishonest or disingenuous behaviors: All too often
management says that things are open and that feedback
is desired. Well, not always.
http://businessmanagementconsultanttips.com/2011/07/14/common-problems-that-ruin-emotional-safety-and-security-at-work/
Monday, July 22, 13

5. + Lack of commitment to employee success. “They’ve let
me know I am replaceable.” An employee complained
about an unnecessary process. The answer she heard
was that they could find someone who didn’t mind their
processes. She’ll never contribute again.
+ Negativity about employees or others: “I heard my
manager talking to another about how she disliked Sally.”
+ Preoccupation with rules or ways of acting unrelated to
outcomes: “There are a bunch of stupid rules here about
lunch times, dress, and behavior that have nothing to do
with doing my job.”
+ Not appreciating success, because it is expected: When
there is growth, too often more and more is expected.
When it is not acknowledged people lose the willingness to
continue pushing hard.
http://businessmanagementconsultanttips.com/2011/07/14/common-problems-that-ruin-emotional-safety-and-security-at-work/
Monday, July 22, 13

6. What HAPPENS
NEXT?
Monday, July 22, 13

7. WELCOME to the SOCIAL
ENGAGEMENT SYSTEM!
You can only do one!
Monday, July 22, 13

8. You MIGHT see WHERE this is GOING.
317 million accidents occur on the job
annually; many of these resulting in extended
absences from work.
Every 15 seconds, a worker dies from a work-
related accident or disease.
4 people per minute = 120 people during this session
Every 15 seconds, 160 workers have a work-
related accident.
640 accidents per minute = 19,200 people during this session
Monday, July 22, 13

9. A person
Monday, July 22, 13

10. EMOTIONAL
SAFETY?
“The BEST way to
STAY SAFE
is to NOT TALK
about it.”
Monday, July 22, 13

11. 4 people per minute
Monday, July 22, 13

12. So I’m GONNA
TALK
ABOUT it.
Monday, July 22, 13

13. I used to think that this was ME.
Monday, July 22, 13

14. Or THIS.
Monday, July 22, 13

15. Monday, July 22, 13

16. HOW can I
INCREASE the
EMOTIONAL SAFETY
in my
WORKPLACE?
Monday, July 22, 13

17. Educate YOURSELF.
Monday, July 22, 13

18. Find a Work/Life
BALANCE.
Monday, July 22, 13

19. Use your energy to
LOVE MORE.
Monday, July 22, 13

20. Monday, July 22, 13

21. Monday, July 22, 13

22. Monday, July 22, 13

23. What if the ONLY
thing that needed
to CHANGE was
YOU?
Monday, July 22, 13

24. Recommended
READING
41 Ways To Improve the Emotional Heath Of
Your Workplace
http://www.psychologyforbusiness.com/
articles_pculture7.htm
A New & Improved Twist on Safety — For the
Body, Heart, and Mind
http://www.newandimproved.com/
newsletter/2080.php
Monday, July 22, 13

25. Positive Intelligence by Shirzad Chamine
http://positiveintelligence.com/
Emotional Intelligence and Workplace
Outcomes
http://toolkit.ahpnet.com/Supervision-
Intervention-Strategies/Emotional-Intelligence-
and-the-Workplace/Emotional-Intelligence-
and-Workplace-Outcomes.aspx
Emotional Safety – How it works or doesn't
http://www.psychologytoday.com/blog/the-
middle-ground/201111/emotional-safety-how-
it-works-or-doesnt
Monday, July 22, 13

26. Thank YOU
Monday, July 22, 13