2. Reliance Globalcom Overview – Data Business Unit
Core Business: Managed network and communications services
Customer Count: 2,100 enterprises, 200 carriers
Coverage: Services available in 230 countries and territories
Services currently supplied in 163 countries
Network Reach: 65.000+ km undersea cable system spanning the globe
22.000+ km US metro fiber
Data Centers: 14 world-class data centers
Network • Regional service centers across
Management: US, Europe, Asia and Australia
• 24x7 Global Service Center
in Mumbai
• 24x7 Global Network Management
and Operating Center
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3. Company Overview – Network Reach
Our fully-resilient, high-performance global core provides the foundation for a
seamless multi-service network with greater reach than any single carrier
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4. Market Drivers – What’s Happening Today?
Business demands far exceed the capabilities of legacy networks
- Triple Play Convergence (VoIP, video / telepresence and data)
- Virtualization and Consolidation
- Collaborative, any-to-any applications – SharePoint, OCS, etc.
- Storage Area Networks and Backup and Recovery
Not all “WAN” problems can be solved with bigger pipes
Budgets do not allow for large network investments to support new applications
Emerging markets are getting harder – not “telecom friendly”
Plus – the picture is now changing faster than ever before – legacy, static
solutions do not work anymore
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5. What is a Hybrid Solution? And Why?
Hybrid means selecting the best technology for each type of location
- Resilient, high-capacity Ethernet for core sites
- Leased line, DSL and Ethernet VPLS / MPLS at mid-tier sites
- Wide mixture of broadband solutions for smallest sites
Not just about the network foundation either:
- Application Optimization a critical requirement
- Security (internal and external) and Internet access must be integrated
- Voice and video apps are blurring the WAN-LAN boundary
Highly tailored networks are the only way to meet the wide set of demands
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6. Approaches to Delivering Hybrid Solutions
Compromise – select a single service provider who can get closest to the
right solution
- This is the traditional approach
- Does not work in emerging markets – need to leverage local infrastructure
Do it yourself – implement and manage a tailored, multi-provider network
using in-house resources
- Only an option for the largest, most advanced enterprises
- Extremely high overheads to support this environment
Choice – select a network provider who can deliver a hybrid solution with a
single contract, helpdesk process and SLA – regardless of network design
- This is Reliance Globalcom’s core business
- Leverage investment made in systems, processes and staff to support hybrid
environments
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7. Cost Benefits, Too – Not Just Functionality
“Complex” multi-technology networks can deliver up to 40% in cost savings
Source: McKinsey
Note! Strong supplier management and multi-technology capabilities
required of the network provider to make this work
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8. Cost Savings with Multi-Carrier Management
Self-Managed Model:
Supplier Management
Costs Increase with
Additional Suppliers
(erodes savings)
Recaptured
Cost
Savings
Network Unit Cost Bundled Reliance-Managed
Savings Supplier Model:
Management
Supplier Management
Cost
Costs are Flat and
Bundled Into the
Service
(maximizes savings)
1 Supplier 5 Suppliers 15 Suppliers
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9. Reliance Globalcom’s Hybrid Solution
Leverages core Ethernet assets and deep off-net relations
World-class global undersea cable network +
Fully-managed, fully-meshed Ethernet services +
Partner relations with 700+ certified suppliers in 230 countries & territories
Fully integrated with Reliance Communications’ strong domestic network in India
Global VPLS backbone forms the foundation of all solutions – not legacy technology
Benefits:
The optimum mixture of technologies to cater for each location type
Enterprise-level monitoring and support, 24x7
Extremely strong presence in key emerging markets in Asia and Middle East
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11. Reliance Globalcom’s Hybrid Solution: Benefits
Traditional Carriers Reliance Globalcom
Manage 3rd party circuits Weak Strong**
Global fiber backbone Leased Wholly Owned
Global integration PoPs Few Many**
In-country last-mile options Limited Extensive
Integrated network-agnostic Limited Extensive**
reporting
End-to-end SLAs On-Net Only, usually only All Sites
PoP-to-PoP
Billing & credits Inflexible, prone to error Flexible and accurate
Flexibility in designing service Rigid Customizable
model
Incentivized year-on-year Counter to Core Business Well-Developed**
network optimization
Business focus On-Net Bandwidth Managed Services**
**Denotes core competency
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12. Why Reliance Globalcom?
Consultative, technology-neutral network provisioning
- Best-of breed technology in each location with single-source
management provides maximum flexibility and improved TCO
- Option of asset-based services, including Ethernet to 17
countries worldwide
Enables business agility
- Broad solutions portfolio
- Technologies - IP MPLS WiMAX, Ethernet VPLS, Ethernet,
3G, TDM, xDSL
Scales operations globally
- Largest private global VPLS network and more / 700 regional
and local network suppliers
- In-metro fiber assets and expansive terabit-capacity undersea
cable system
- Reach to 230 countries and territories
Ensures service assurance
- Award-winning global 24x7 managed service
- Local NMCs providing customer expertise
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