Assignment, Business Communication II, BBA-BI 2nd semester, Ace Institute of Management

1. A REPORT ON
HOTEL
HIMALAYAN
HORIZON
By:
•Anmol Pasa Shrestha
•Chhitiz Shrestha
•Leeza Shrestha
•Niraj Taujale
•Raj Shrestha
•Sunita Shrestha

2. BACKGROUND
 The report is based upon hands on approach study of “Hotel
Himalayan Horizon”
 Study of the organization’s
 Structure,
 Work process,
 Objectives,
 Responsibilities,
 Services, etc.
 Overall, an exceptional experience

3. OBJECTIVES OF THE STUDY
 The organization’s structure
 The services provided by the
organization
 The future plans of the
organization
 The objective of the MD
 The responsibilities of the MD
 The work process of the MD
 To know the challenges faced by
the MD

4. INTRODUCTION
 Tourism industry, one of the most illustrious industries in
Nepal,
 Rise of Sun n’ Snow Pvt. Ltd.
 Established “Hotel Himalayan Horizon” in 1968.
 Initiated by Mr. B.P Shrestha, the former Mayor of Dhulikhel
 Now after 42 years, still committed to their mission,
 to provide first class hospitality
 service to all their esteemed guests.

5. ORGANIZATIONAL STRUCTURE
 Actually a family run company.
 No formal organizational structure.
 First established by Mr. B.P. Shrestha in 1968.
 Mr. B.P. Shrestha is retired as acts as a formal advisor.
 The current MD is Mr. Kiran Shrestha,
 He acts as the head of the organization and makes all the
financial decisions.
 Mr. Suren Shrestha, his cousin is working as a deputy. So
being a family company, this is the organizational structure.

6. SPECIALTY
 Outstanding View of the Himalayan Peaks
 A historic town, fine old houses and temples
 Opportunities to trek and explore
 First class hospitality

7. LOCATION
 Situated at an Altitude of 1441 Meters,
 Latitude- N 270 – 36’ – 992” Longitude – E 850 33’ 432”
 30 km. west of Kathmandu
 City Reservation Office
 3rd Floor, Room No. 308, China Town,
Shopping Centre, Churchill Complex,

8. SERVICES
 Terrace Garden Restaurant
 Conference hall (Capacity – 150)
 30 Rooms (24 Deluxe rooms)
 Separate secretariat room
 66KV backup generator
 Parking facility.
 Laundry service.
 Mailing Services

9. SERVICES
 Sunrise watching,
 Sunset watching,
 Moonlight watching,
 River-rafting,
 Short/ Long Trekking,
 Culture/Village walks,
 Excursion,
 Picnic

10. NUMBER OF STAFFS/EMPLOYEES
 General Manager – 1
 Receptionist – 3
 Waiters – 10
 Cooks – 7
 Gardeners – 5
 Housekeepers – 6
 Security Guards – 4
 Utility and Repairs Incharge – 2

11. NUMBER OF STAFFS/EMPLOYEES
 The number of employees and staff at the city reservation
office,
 Receptionist – 1
 Marketing Incharge – 2
 Accountant – 1
 Peon – 1

12. ACHIEVEMENTS
 NRI institute Bangkok, Thailand
for "Pride of India Gold Award,
1991".
 International Friendship society of
India-Singapore for "Pride of Asia
International Award, 1992".
 International Excellence Gold
Award, 1993.

13. ACHIEVEMENTS
 Udyog Exchange Award by Union Ministry for
Railways, India.
 Tourist Guide Association of Nepal; Appreciation Award for
Excellence in Tourism Trade in 2050.
 Mumbai (India) Travel Trade Association's Appreciation
Award, 1997 for recognition of satisfactory services rendered.

14. ACHIEVEMENTS
 Late King Birenda also honored Managing Director B.P.
Shrestha from Himalayan Horizon with:
 Bikhyat Trishakti Patta
 Suprabal Gorkha Dakshin Bahu
 Prabal Gurkha Dakshin Bahu

15. INFORMATION FROM THE MD
 Main responsibilities
 All financial decisions
 Most managerial decisions
 Work process
 Input from employees
 Inspection of the service provided
 Work distributed to the deputy and the general manager
 Decisions made swiftly

16. INFORMATION FROM THE MD
 Challenges
 Controlling labor unions
 Hiring staffs
 Purchasing supplies

17. FUTURE PLANS
 The future Plans of “Sun N’ Snow Pvt. Ltd.” include
the following plans:
 To maintain the standard of Hotel Himalayan
Horizon
 Expand the Hotel to a 5 star standard
 Open a restaurant at Kathmandu under “Sun N’
Snow Pvt. Ltd.”
 Open possible branches at other various locations

18. LIMITATIONS OF THE RESEARCH
 Since the hotel was located 30 km away from
Kathmandu only some of us could visit for the
research
 All of the group members found it quite difficult to
mage time to work together
 We could not collect as much information as we
would have liked to

19. CONCLUSION
 Himalayan Horizon is served by qualified,
experienced and devoted executives and staff
 A well managed organization
 Guests can enjoy the customary Nepali hospitality
in the Hotel with its old-world elegance and comfort
in modern facilities, providing relaxation unlike any
other
 And as they say “come out of Kathmandu, Dhulikhel
is different”

20. SPECIAL THANKS
 Mr. Kiran Prasad Shrestha (Managing Director)
 Mr. Thama Nath Dhungana ( General Manager)