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Irish Sea Marine Conference
Communicating Marine to
the Wider Public
Karen Mitchell
Natural England
•Target to create a network of MPAs by 2012
•MPAs are ‘place based’
•Politicians need public support to make difficult
decisions
•We wanted to be able to call on public support
for MPAs
2006
We love the countryside
We know our local landscapes
From a quantitative poll of the public (Feb 08)
• 99% cannot name a single feature or creature associated
with undersea landscapes
• 44% think the undersea is ‘utterly, generally or mostly
barren in their region’,
• only 10% expect it to have a ‘rich mix of undersea
landscapes including plants, animals and features special to
this region’
No strong sense of identity of the sea as place
We’ve been calling for MPAs but…
But what do we know about the sea...?
What place ?
Protect what ?
Can’t we just educate people?
“Can we create a map of the undersea,
for the public?”
How people think
How do people make decisions?
Reflexive
Automatic
Uncontrolled
Effortless
Associative
Unconscious
Gut reaction
Reflective
Controlled
Effortful
Deductive
Slow
Self aware
Conscious thought
Framing
•All we’ve already seen, heard, thought
– colours how we make sense of new
information
•Hidden mental shortcuts we use to
interpret the world
•If the facts don’t fit the frame, the facts
are rejected, not the frame
How our needs
influence our behaviour
SelfActualisation
Aesthetic
Cognitive
SelfEsteem
Esteem
ofOthers
BelongingSafety
Air
Food
Water, Sex
Security
Comfort
Love
Acceptance
Recognition
Approval
Achievement
Beauty
Symmetry
ToKnow,Understand&
Explore
Meta-Needs,derivedfrom
IntegrationandTranscendenceofallneeds
Values Modes: based on Maslow
Inner Directed (aka Pioneer)
Outer Directed (aka
Prospector)
Sustenance Driven (aka
Settler)
CULTURAL DYNAMICS
Aspiration
Busy
Fun
Wrong Clothes
Safety
National pride
Adventure
Novelty
Image
Achievement
Premium shopper
Fantasy
Hedonism
Traditional Family
Control
Reserved
Adaptable
No Sweat
Confident
Sexual
Unplanned
Green intent
Inquisitive
Faith
Divided
Catharsis
Propriety
Stimulation
Big business
Two classes
Learner
Showhome
Looking Good
Pleasure
Visible Success
Material Wealth
Power
Healthy Lifestyle
Local
Humble
Overspend
Speculate
Visible Ability
Sensitive
Good Time
Certainty
Impulsive Spender
Simmer
Hetero-love
Unobliged
Luddism
Religious
Conformity
Discipline
Acquiescence
Non-reflective
Security
National Security
Insular
Indulgent Diet
Rules
Complacent
Force
Skeptical
Irresolute
Be Satisfied
Socialist
Tradition
WYSIWYG
Coasting
Non-acquisitive
Independent
Universalism
Pessimism
Openness
Justice
Optimism
Free
Artisan
Cheerful
Exhilaration
Aesthetics
Listening
Tao
Self-direction
Buzz
Creativity
Global
Caring
Loyalty
Benevolence
Self-choice
Nature
Solitary
Bodily Ease
Functional Spender
Bender
Car Casual
Whip
Afraid
Shangri-la
Stupid law
Budget Bedlam
Patriarchy
Revenge
Conscience
Forgiveness
Joyness
Positive green
Distant
Poverty aware
Self-efficacy
Š Cultural Dynamics Strategy & Marketing Ltd., 2003-2014. All rights reserved. No part of this document may be copied,
published or distributed in any medium without prior written consent from Cultural Dynamics Strategy & Marketing Limited. Email: mail@cultdyn.co.uk
Š Cultural Dynamics Strategy & Marketing Ltd., 2003-2014. All rights reserved. No part of this document may be copied,
published or distributed in any medium without prior written consent from Cultural Dynamics Strategy & Marketing Limited. Email: mail@cultdyn.co.uk
Š Cultural Dynamics Strategy & Marketing Ltd., 2003-2014. All rights reserved. No part of this document may be copied,
published or distributed in any medium without prior written consent from Cultural Dynamics Strategy & Marketing Limited. Email: mail@cultdyn.co.uk
Š Cultural Dynamics Strategy & Marketing Ltd., 2003-2014. All rights reserved. No part of this document may be copied,
published or distributed in any medium without prior written consent from Cultural Dynamics Strategy & Marketing Limited. Email: mail@cultdyn.co.uk
Settlers - 31% of population
Prospectors - 37% of population
Pioneers - 32% of population
Find your own values mode
www.cultdyn.co.uk
“I’m eating less these days because…”
• Settler: “Food is getting so
expensive.”
• Prospector: “I want to wear a bikini on
holiday.”
• Pioneer:“I feel so much better for it.”
Using values modes to motivate
behaviour change
Small and simple actions
Safety campaigns
Stop cheats
Save money
Resilience
Returning to tradition
Community
Involve family
Rewards
Prizes, tests and competitions
Social events to be seen
at
Celebrity
New stuff, top designs,
extreme activities, buzz
Visible success
Glossy, slick, desirable
Make me look good
ACTIVITIES
Justice
Loyalty
Saving people/nature
You remake the future
Ethical/care campaigns
IDEAS
GROUPS
• Cultural Dynamics, KSBR, Campaign Strategy Ltd
• 16 focus groups
• ~120 people off the street
• Recruited and segmented by ‘Needs’ category
• Facilitated dialogue about ‘Undersea environment’
• Showed participants message boards
Qualitative market research
Trips to the seaside: by values mode
Settler
•Cheap
•Traditional
•Practical
•Relatively safe
•Wholesome
•Simple fun
•Something that everyone
can enjoy together
Prospector
•Fun!
•Attractions: pier, food,
amusements
•Suntan
•Opportunity for the kids
and adults to amuse
themselves (separately)
•Enjoy BIG marine
attractions (eg shark tank)
Pioneer
•Opportunity for
educational activities in
the guise of family
outdoor fun
•Together time away
from TV and commercial
world
•Healthy way to wear the
kids out while enjoying
the natural environment
Disgust Shame Sadness
Dark, unknown,
mysterious, can’t
survive, dangerous
things live there.
Feels cold, wet,
slimy. It’s smelly,
looks murky
‘Environment’ means
‘problem’, anything to
do with nature or
protection means bad
news. Pollution and
litter are horrid.
It was better
when I was a
kid. It’s better
abroad. It’s
better in the
South West.
Reactions are fundamentally negative, people feel VERY distant from the
undersea. This is compounded by the fact that it is obscure and inaccessible.
Response of all groups to ‘Undersea environment’
1) ‘The Government’
should fix it
2) ‘Other people’ will
take an interest OR
it’ll sort itself out
3) ‘Our children’ / the
Future will (hopefully)
sort it out’
4) Angry rejection
“I would have expected
that it would be looked
after by Europe” (Pros,
M)
A lot of this is an EU
issue isn’t it? It needs to
be controlled at a mass
level not just a local level.
(Pio, M)
“There isn’t really
anything else we can do,
the rest of it is up to
mother nature”. (Pros, M)
There’s not that many
people you can find who
are willing to do anything
about it. (Pros, M)
We were repeatedly told
by Settlers and
Prospectors that we
should be speaking to
their children. They, we
were told, were ‘much
more interested’ in the
environment and there
was a strong sense that
any really pressing
problems wouldn’t
become apparent until
the future, at which point
the ‘kids’ would deal with
them
Sporadically we
encountered a more
forthright rejection,
stemming from eco-
frustration!
“D’you know what? I’m
getting really sick of
people telling me what to
do, next car I buy it’s
going to do 5mpg!” (Pros,
M)
People - especially Prospectors - don’t
like feeling shame or guilt
North - respondents deprecated ‘their’ sea.
• industrialised
• polluted
• cold
• murky
• rough
•Holidays are ideally taken further South
•No expectation there is any interesting marine life
Regional differences: North/South divide
Dramatic
Inspires awe
Easy for public to assimilate
Quick thrill
Undersea landscapes
They all wanted to go there, feel it, see it, experience it
•Settlers identified with plucky communities struggling to
survive.
•Pioneers wanted to stick up for the underdog.
•Prospectors just not very interested.
Communities under the sea
Beauty spots
•Pioneers loved the mystery.
•Settlers and Prospectors did not
Foreign fishermen
 ‘Stealing’ British fish
by over fishing in
British waters
 Foreign fishing
practices more
damaging than
those of British
fishermen
Fishing threats
Fishing quotas
 British fishermen
forced to ‘throw
back’ dead fish if
caught in bycatch:
waste and a shame
Bottom dredging
 Highly damaging but
this is the livelihood
of brave fishermen -
they’ve got families
to feed too!
Ghost nets
 Seen as a tragedy:
animals killed
needlessly and
expensive nets lost
 Technology should
exist to locate and
recover nets or
nets should
biodegrade over
time
British fisherman are not to blame
To meet the public’s needs
What we aimed to do:
•Provide multi-sensory experiences
•Use familiar language (forest, meadows, homes)
•Show (not tell)
•Use clear imagery
•Appeal to sense of national pride (biggest, best...)
•Create regionally specific activities
Targetting:
•Families who are motivated to self-explore, parents do things
with kids themselves (Pioneers)
•Families who prefer to do free, guided activities in extended
families (Settlers)
•Less so/for later – parents who prefer activities/things to ‘buy’
or ‘get’ (Prospectors)
What we AVOIDED:
•Using the words ‘environment’ or
‘protection’
•Talking about legislation
•Highlighting damage/losses/issues
•Murk
Created events and activities which led people to conclude there’s a
regional undersea landscape – by showing and involving
“I never knew
there was so much
in the sea”
“I’ve never seen
my children
concentrate so
hard”
Related creatures to place
Imagery: take a walk on the seabed
Popular maps – national and regional
Workshops – we made creatures, now they are in
our home – part of our lives
Wolf fish on
rocky reef
Workshops – we made a landscape therefore they
exist …
Free Beachcombing
Guide
Signposting to
undersea landscapes
Puppet shows – stories of sea
creatures and their homes
Exploration, stories, signs, views
Lune Deep
Town/parish councils
‘adopt’ undersea
landscape
‘Magic Telescope’ to transport you
to undersea landscapes
Range 200 nm, direction 270.
west, you are looking at the
Great Kelp Forest of Cornwall
view here
corals dragons sea bream nurseries reef
Commercial
sponsorship
potential
National network at viewpoints of ‘landscape
boxes’
• Schools, regional centres, shops, restaurants, pubs - visualisations – murals, mosaics (etc)
MANCHESTER
Twinned with
THE LUNE DEEP
Commercial
sponsorship
potential
Winter/Urban Activities: reinforcing the message
Lune
Deep
ourcourse
Commercial
sponsorship
potential
Undersea landscape locating on boats and
ships
Sense of place
… growing
public support
from around
the country for
MPAs
It’s amazing
what’s down
there pet
I called my MP
about the Flamby
Caves
Our region has
more of these
reefs than
anywhere else
Our petition for
ross worm reefs
has hit the target !
My school has done
a mural of the south
coast undersea
chalk cliffs
Oh yes the
southwest kelp
forest is simply the
best – we do so
agree that we need
a protected area
We’re all going to
the Lune Deep –
we cross over it
on the ferry and
then go for a meal
in Douglas
Communicating marine issues to the wider public-Karen Mitchell

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Communicating marine issues to the wider public-Karen Mitchell

  • 1. Irish Sea Marine Conference Communicating Marine to the Wider Public Karen Mitchell Natural England
  • 2.
  • 3. •Target to create a network of MPAs by 2012 •MPAs are ‘place based’ •Politicians need public support to make difficult decisions •We wanted to be able to call on public support for MPAs 2006
  • 4. We love the countryside We know our local landscapes
  • 5. From a quantitative poll of the public (Feb 08) • 99% cannot name a single feature or creature associated with undersea landscapes • 44% think the undersea is ‘utterly, generally or mostly barren in their region’, • only 10% expect it to have a ‘rich mix of undersea landscapes including plants, animals and features special to this region’ No strong sense of identity of the sea as place We’ve been calling for MPAs but… But what do we know about the sea...?
  • 7.
  • 8. Can’t we just educate people?
  • 9. “Can we create a map of the undersea, for the public?”
  • 10.
  • 12. How do people make decisions? Reflexive Automatic Uncontrolled Effortless Associative Unconscious Gut reaction Reflective Controlled Effortful Deductive Slow Self aware Conscious thought
  • 13. Framing •All we’ve already seen, heard, thought – colours how we make sense of new information •Hidden mental shortcuts we use to interpret the world •If the facts don’t fit the frame, the facts are rejected, not the frame
  • 14.
  • 15.
  • 16. How our needs influence our behaviour
  • 18. Aspiration Busy Fun Wrong Clothes Safety National pride Adventure Novelty Image Achievement Premium shopper Fantasy Hedonism Traditional Family Control Reserved Adaptable No Sweat Confident Sexual Unplanned Green intent Inquisitive Faith Divided Catharsis Propriety Stimulation Big business Two classes Learner Showhome Looking Good Pleasure Visible Success Material Wealth Power Healthy Lifestyle Local Humble Overspend Speculate Visible Ability Sensitive Good Time Certainty Impulsive Spender Simmer Hetero-love Unobliged Luddism Religious Conformity Discipline Acquiescence Non-reflective Security National Security Insular Indulgent Diet Rules Complacent Force Skeptical Irresolute Be Satisfied Socialist Tradition WYSIWYG Coasting Non-acquisitive Independent Universalism Pessimism Openness Justice Optimism Free Artisan Cheerful Exhilaration Aesthetics Listening Tao Self-direction Buzz Creativity Global Caring Loyalty Benevolence Self-choice Nature Solitary Bodily Ease Functional Spender Bender Car Casual Whip Afraid Shangri-la Stupid law Budget Bedlam Patriarchy Revenge Conscience Forgiveness Joyness Positive green Distant Poverty aware Self-efficacy Š Cultural Dynamics Strategy & Marketing Ltd., 2003-2014. All rights reserved. No part of this document may be copied, published or distributed in any medium without prior written consent from Cultural Dynamics Strategy & Marketing Limited. Email: mail@cultdyn.co.uk Š Cultural Dynamics Strategy & Marketing Ltd., 2003-2014. All rights reserved. No part of this document may be copied, published or distributed in any medium without prior written consent from Cultural Dynamics Strategy & Marketing Limited. Email: mail@cultdyn.co.uk Š Cultural Dynamics Strategy & Marketing Ltd., 2003-2014. All rights reserved. No part of this document may be copied, published or distributed in any medium without prior written consent from Cultural Dynamics Strategy & Marketing Limited. Email: mail@cultdyn.co.uk Š Cultural Dynamics Strategy & Marketing Ltd., 2003-2014. All rights reserved. No part of this document may be copied, published or distributed in any medium without prior written consent from Cultural Dynamics Strategy & Marketing Limited. Email: mail@cultdyn.co.uk
  • 19. Settlers - 31% of population
  • 20. Prospectors - 37% of population
  • 21. Pioneers - 32% of population
  • 22. Find your own values mode www.cultdyn.co.uk
  • 23. “I’m eating less these days because…” • Settler: “Food is getting so expensive.” • Prospector: “I want to wear a bikini on holiday.” • Pioneer:“I feel so much better for it.”
  • 24. Using values modes to motivate behaviour change Small and simple actions Safety campaigns Stop cheats Save money Resilience Returning to tradition Community Involve family Rewards Prizes, tests and competitions Social events to be seen at Celebrity New stuff, top designs, extreme activities, buzz Visible success Glossy, slick, desirable Make me look good ACTIVITIES Justice Loyalty Saving people/nature You remake the future Ethical/care campaigns IDEAS GROUPS
  • 25. • Cultural Dynamics, KSBR, Campaign Strategy Ltd • 16 focus groups • ~120 people off the street • Recruited and segmented by ‘Needs’ category • Facilitated dialogue about ‘Undersea environment’ • Showed participants message boards Qualitative market research
  • 26. Trips to the seaside: by values mode Settler •Cheap •Traditional •Practical •Relatively safe •Wholesome •Simple fun •Something that everyone can enjoy together Prospector •Fun! •Attractions: pier, food, amusements •Suntan •Opportunity for the kids and adults to amuse themselves (separately) •Enjoy BIG marine attractions (eg shark tank) Pioneer •Opportunity for educational activities in the guise of family outdoor fun •Together time away from TV and commercial world •Healthy way to wear the kids out while enjoying the natural environment
  • 27. Disgust Shame Sadness Dark, unknown, mysterious, can’t survive, dangerous things live there. Feels cold, wet, slimy. It’s smelly, looks murky ‘Environment’ means ‘problem’, anything to do with nature or protection means bad news. Pollution and litter are horrid. It was better when I was a kid. It’s better abroad. It’s better in the South West. Reactions are fundamentally negative, people feel VERY distant from the undersea. This is compounded by the fact that it is obscure and inaccessible. Response of all groups to ‘Undersea environment’
  • 28. 1) ‘The Government’ should fix it 2) ‘Other people’ will take an interest OR it’ll sort itself out 3) ‘Our children’ / the Future will (hopefully) sort it out’ 4) Angry rejection “I would have expected that it would be looked after by Europe” (Pros, M) A lot of this is an EU issue isn’t it? It needs to be controlled at a mass level not just a local level. (Pio, M) “There isn’t really anything else we can do, the rest of it is up to mother nature”. (Pros, M) There’s not that many people you can find who are willing to do anything about it. (Pros, M) We were repeatedly told by Settlers and Prospectors that we should be speaking to their children. They, we were told, were ‘much more interested’ in the environment and there was a strong sense that any really pressing problems wouldn’t become apparent until the future, at which point the ‘kids’ would deal with them Sporadically we encountered a more forthright rejection, stemming from eco- frustration! “D’you know what? I’m getting really sick of people telling me what to do, next car I buy it’s going to do 5mpg!” (Pros, M) People - especially Prospectors - don’t like feeling shame or guilt
  • 29. North - respondents deprecated ‘their’ sea. • industrialised • polluted • cold • murky • rough •Holidays are ideally taken further South •No expectation there is any interesting marine life Regional differences: North/South divide
  • 30. Dramatic Inspires awe Easy for public to assimilate Quick thrill Undersea landscapes
  • 31. They all wanted to go there, feel it, see it, experience it
  • 32. •Settlers identified with plucky communities struggling to survive. •Pioneers wanted to stick up for the underdog. •Prospectors just not very interested. Communities under the sea
  • 33. Beauty spots •Pioneers loved the mystery. •Settlers and Prospectors did not
  • 34. Foreign fishermen  ‘Stealing’ British fish by over fishing in British waters  Foreign fishing practices more damaging than those of British fishermen Fishing threats Fishing quotas  British fishermen forced to ‘throw back’ dead fish if caught in bycatch: waste and a shame Bottom dredging  Highly damaging but this is the livelihood of brave fishermen - they’ve got families to feed too! Ghost nets  Seen as a tragedy: animals killed needlessly and expensive nets lost  Technology should exist to locate and recover nets or nets should biodegrade over time British fisherman are not to blame
  • 35. To meet the public’s needs What we aimed to do: •Provide multi-sensory experiences •Use familiar language (forest, meadows, homes) •Show (not tell) •Use clear imagery •Appeal to sense of national pride (biggest, best...) •Create regionally specific activities Targetting: •Families who are motivated to self-explore, parents do things with kids themselves (Pioneers) •Families who prefer to do free, guided activities in extended families (Settlers) •Less so/for later – parents who prefer activities/things to ‘buy’ or ‘get’ (Prospectors)
  • 36. What we AVOIDED: •Using the words ‘environment’ or ‘protection’ •Talking about legislation •Highlighting damage/losses/issues •Murk
  • 37. Created events and activities which led people to conclude there’s a regional undersea landscape – by showing and involving “I never knew there was so much in the sea” “I’ve never seen my children concentrate so hard”
  • 39. Imagery: take a walk on the seabed
  • 40. Popular maps – national and regional
  • 41. Workshops – we made creatures, now they are in our home – part of our lives
  • 42. Wolf fish on rocky reef Workshops – we made a landscape therefore they exist …
  • 43. Free Beachcombing Guide Signposting to undersea landscapes Puppet shows – stories of sea creatures and their homes Exploration, stories, signs, views Lune Deep Town/parish councils ‘adopt’ undersea landscape
  • 44. ‘Magic Telescope’ to transport you to undersea landscapes Range 200 nm, direction 270. west, you are looking at the Great Kelp Forest of Cornwall
  • 45. view here corals dragons sea bream nurseries reef Commercial sponsorship potential National network at viewpoints of ‘landscape boxes’
  • 46. • Schools, regional centres, shops, restaurants, pubs - visualisations – murals, mosaics (etc) MANCHESTER Twinned with THE LUNE DEEP Commercial sponsorship potential Winter/Urban Activities: reinforcing the message
  • 48. Sense of place … growing public support from around the country for MPAs It’s amazing what’s down there pet I called my MP about the Flamby Caves Our region has more of these reefs than anywhere else Our petition for ross worm reefs has hit the target ! My school has done a mural of the south coast undersea chalk cliffs Oh yes the southwest kelp forest is simply the best – we do so agree that we need a protected area We’re all going to the Lune Deep – we cross over it on the ferry and then go for a meal in Douglas

Hinweis der Redaktion

  1. So we need to deliver a coherent network of Marine Protected Areas but market research shows us currently the public think the undersea is dead, barren, dirty so what is there to protect as far as they’re concerned? Nothing.
  2. The ‘Needs’ methodology which is called ‘values modes’ is based on Maslow. We all start at the bottom as sustenance driven – ie driven by our needs for food, water, shelter, family, security. If these needs are met we move into Outer Directed needs – where we develop self esteem through gaining other’s approval. If these needs are met, we may move into Inner Directed Mode (where your audience are all likely to be).
  3. Settlers: thrift, community, fearful, roots, comfort, local, family, solidarity, escapist, newspaper choices: outrageous headlines and unbelievable stories
  4. All needs groups responded the same when asked to respond to the phrase ‘The English Undersea Environment’. Overall, very negative reactions across the board. A lot of respondents perceive the sea to be dead with just a few fish and some smelly seaweed in it. It seems to be well established now in public thinking that any mention of the words ‘environment’, ‘nature’ or ‘protection’ involves bad news People really think that the sea is mostly dead, particularly in the North, with perhaps just a few fish and some smelly seaweed in it.
  5. Interesting regional difference between north and south. Envy that South West is perceived to have clean seas ‘someone has cleaned the sea there’. Northerners in particular think their seas are dead.
  6. All quite gloomy stuff – but then we showed them illustrations (we were testing the concepts, not the artwork) of undersea topography. The Lune Deep is off Morecambe Bay. The Dogger Bank sand dunes are like the dunes of the Sahara – a huge area of them, 70 metres high. All responded very strongly and positively to these concepts.
  7. Respondents were asked to rank threats to the marine environment and talked about it as they did so. Pollution and litter were by far the most significant to the public with fishing way down the list. They found an excuse for all the fishing threats – British fishermen cannot be blamed for any marine ills. It’s the fault of foreigners, or bureaucrats, or poor fisherman has no choice.
  8. Our marquees will be highly attractive to the public – we’ll take them to Marine Week, Festival’s of the Sea, Breathing Places City events. Each will have a huge diorama of the undersea, plus a collaborative mural that kids and families will paint together, mermaids, make and do workshops for children etc. We will feature in the media, with pictures of beaming children in front of undersea landscapes. A fun approach but with a consistent message – there are amazing undersea landscapes in a region near you.
  9. We need to reinforce that message over and over again. With beachcombing and local boat trips which look at the undersea as well as the wildlife above water. We’d like signposts all round the coast pointing out undersea landscapes (eg Dogger Bank 52 miles, Lune Deep 2 miles etc)
  10. In addition – we can use the televisual asset we’ve created in lots of other ways too eg magical telescopes that allow you to see underwater.
  11. We’d like a network of perspex boxes all round the coast containing 3D models of the nearby undersea landscapes.
  12. We need to keep finding opportunities all through autumn and winter to reinforce the message that there are great undersea landscapes. Eg run competitions for schools to draw murals, get the mayor unveiling a lovely undersea landscape mosaic in an otherwise boring shopping centre.
  13. We’d like ferries to show passengers visual imagery of the undersea landscapes they’re passing over.
  14. After 12-18 months we’ll see a dialogue going on in society about undersea landscapes, adoption by regional decisionmakers of their undersea landscapes as part of the regional identity. We’ll have had lots of media coverage for all our comms events and products and a perception in Defra and by ministers of considerable public interest in undersea landscapes – which will give us greater political ‘space’ for MPAs.