Sample Orientation for volunteers

1. PCRF Volunteer
Orientation
April 2010
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Saturday, June 12, 2010

2. Palestine Children’s Relief Fund
• Nonpolitical humanitarian relief organization
registered in both the USA and Palestine
• Established 1991
• Highest Rating - 4star
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Saturday, June 12, 2010

3. Mission
To identify and treat every child in Palestine and in the
Middle East in need of specialized surgery and medical
aid not available to them locally.
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Saturday, June 12, 2010

4. UAE Chapter

Established January 2006
MBRAM Partnership 2008

•
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Saturday, June 12, 2010
PCRF-U.S. has re-organized the
UAE Chapter to operate just as any
other “best practices, “international
NGO” entity.

5. UAE Chapter Status
•
PCRF-U.S. has been operating this way for years, and now PCRF – UAE is being held to the
precise same standards. We are the same as any international grouping having a U.S. or
European headquarters (for example, Doctors Without Borders, Care International, etc.).
•
PCRF – UAE is focusing on becoming a properly registered branch office of the PCRF-U.S.
headquarters, and we hope to receive the approval by the end of the year at the latest.
•
PCRF-UAE has 2 central activities, and 1 additional off-shoot activity of far lesser importance.
•
Organizes medical travel and U.A.E.-based health care treatments, in full compliance with
applicable UAE federal and Emirate-specific laws.
•
Conducts targeted outreach initiatives to build awareness concerning regional children’s
health care issues, including drawing attention to the emergency needs arising out of life
within conflict zones - which needs routinely arise in Palestine and other countries.
•
PCRF-UAE is not at its core a “fund-raising organization”. Fund-raising activities will be
strictly limited to 3rd tier importance at most, and may result simply as a by-product of the
PCRF-UAE’s core activities. Any fund-raising activities carried out will be fully transparent
and in compliance with all applicable laws.
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Saturday, June 12, 2010

6. Volunteer Medical
Services
• Treating children outside their
home country
• Missions to Palestine, Iraq,
Lebanon
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Saturday, June 12, 2010

7. Donate Medical
Equipment
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Saturday, June 12, 2010

8. Summer Camps
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9. Awareness
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Saturday, June 12, 2010

10. Mohamad AlSari
Saturday, June 12, 2010

11. Sponsored Fundraisers
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12. Online Donations
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13. Online Community
447 Members
43 Events
453 Photos
7 Videos
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14. UAE Successes - 43 Patients
January 2006 – 2010
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15. Our volunteers!
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16. Yousuf Halahla
1st case 2006
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17. Morad Abouaita
Yousef Abu Al Rob
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Saturday, June 12, 2010

18. Shehadeh Zyoud
Mohammed Salameh
Watan Saleh
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19. 19
Saturday, June 12, 2010

20. Yousef Mahmoud Asfour
6, Khalil
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21. Haitham Sameer Yahya,
15, Jenin
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22. Rola Ayash Fatafteh,
15, Khalil
Eslam Samouh,
10, Khalil
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23. Mohamad & Ahmed
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24. Adham
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25. Anas, Omar & Younis
Saturday, June 12, 2010

26. Targets
Activity
•
Sponsorship
•
Medical Services (Dr. Missions)
•
Patients
•
Dubai
Online Subscription
Sharjah
1,500,000
4
4
4
20
5
5
+500
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Saturday, June 12, 2010
AD
+300
+500

27. UAE
Iman Odeh Yabroudi
Steering Committee
Dalya Tabari
Patients Affairs & Logistics
Dubai
Rula Hamed
Neity Maddock
Media & Corporate Affairs
Events Planning
Ramzi Jaber
John Habib
Iman Odeh
Rama Chakaki
Coordinator
TBD
Maureen Steer
TBD
IT
Volunteer Recruitment
Ruba Tabari
Fay Gabrial
Media & Corporate Affairs
Hilmi Ghoseh
Medical Advisory
Committee
Saturday, June 12, 2010
Abu Dhabi
Hadi Tahboub
Medical Coordination
Suha Tabari
Events Planning
Farah Hillou
Volunteer Recruitment
Dr. Zakieh Jayousi
TBD
Patients Affairs & Logistics
TBD
IT
Dr. Buthaina Shunnar
Plastic Surgeon
Dr. Shah Khan
Orthopedic Surgeon
Dr. Kayed
Neuro Surgeon
Dr. Lucia Heras
Hand Surgeon
Dr. Jesus Hayes
Emergency Medicine
Dr. Jayousi
Pediatric

28. Volunteer Options
Activity
Candidates
Details
Medical Mission
Doctors
•
Travel to countries where medical services are required
Medical Services
Doctors, Hospital Admins
•
Treat Patient Cases in the UAE
Patient Affairs
Adults & Families
•
Arranged with host family or Patient Affairs Coordinator
Events Ushering
High-school & College
Students
•
Attend pre-event planning session, Assignment & Time &
Dress Code
Medical Outreach
Access to doctors &
Hospitals
•
Encourage doctors to attend medical briefings, present to
hospitals, set appointments for PCRF Medical Coordinator
Corporate, University &
School Outreach
Access to target
organizations
•
Aiming to reach targets & Presenting PCRF Slideshow
Media Support
Filmmakers &
Photographers,Visual Arts
Students
•
Filming / Photography / Presentations
Host Patients
Adult individuals or Families
•
Provide accommodation and support to visiting patients. Go
through the screening process, Host family orientation.
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Saturday, June 12, 2010

29. Patient Affairs
General Guidelines
•
•
•
•
•
•
•
•
•
Limits – Should brief children on acceptable limits
Safety – Car safety rules (car seats, noise consideration)
Time Consideration – Promptness
•
•
•
Dr. Appointments - Advance Arrival (10min)
Social Activities/Outings must be attended to on time.
A 10min delay may result in an event to be canceled.
Privacy
Gifting
Language
Culture sensitivity
Social etiquette - Address local customs and guideline
Behavioral Concerns – Host family & Volunteers should address observed behavioral
concerns with Patient Affairs
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Saturday, June 12, 2010

30. Media Covered
Media Events
• Statements are given by official spokesperson
only
• Reference for Media
• Contact Corporate & Media Affairs Committee
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Saturday, June 12, 2010

31. Communication
• Social Community – dubaipcrf.ning.com
• Weekly updates
• Events
• Feedback Forms are available online
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Saturday, June 12, 2010

32. Volunteer Follow up
• Commitment & Handover
• Feedback
• Blog
• Photo
• Sorted in albums
• Tagged with the
• patient names & activity
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Saturday, June 12, 2010

33. UAE@pcrf.net
dubaipcrf.ning.com
www.pcrf.net
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Saturday, June 12, 2010