U Of I Slides 11 09

Industrial Engineering in an Unusual Healthcare Setting Richard Blackwell Project Director, Process Quality Cermak Health Services November, 2009

Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Goals ,[object Object],[object Object],[object Object],[object Object],[object Object]

Who I Am ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Quality Management Systems - Quick Background ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Our Approach ,[object Object],[object Object],[object Object],[object Object]

Cermak Health Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Industrial Engineering in Healthcare ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Case Study - Medications Administration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Complications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Project ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The Approach – Six Sigma ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

D efine Stage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

A Process (“Swimlane”) Map Dept Process Logic Sub-Process Operation

Value Stream Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

M easure Stage ,[object Object],[object Object],[object Object],[object Object]

Unfortunately… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

A nalyze & I mprove ,[object Object],[object Object],[object Object],[object Object]

Process Results to Date ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

An Implementation Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Why Is Implementation So Hard? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Improving the Odds ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

The C ontrol Phase ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Continual Management Dynamics Customer Focus Documented Management System Management Involvement Improvement Processes Internal Audit Quality System

Other IE Projects ,[object Object],[object Object],[object Object],[object Object]

Common IE Skills Used ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Career Ideas for New IEs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Links and Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

U Of I Slides 11 09

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