Adult services in home aide services, home care services

1. How much did we do?
In Home Aid Services
How well did we do it?
Is anyone better off?
Quantity Quality
EffectEffort
# of
elder & disabled
clients served
Turnover rate of
caregivers
# who remain in
their own homes
% who remain in
their own homes

2. How much did we do?
Home Care Services
How well did we do it?
Is anyone better off?
# of persons
served
# visits
# visits per week
Ave length of visit
% service users who say
the service is reliable,
flexible, respectful,
friendly (SPRU))
Rate entry into hospital,
residential or nursing care
% carers report the service
helped the service user
remain at home
# entry into hospital,
residential or nursing
care
# carers report the service
helped the service user
remain at home