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THE TOP TECHNOLOGY TIPS TO
ACCELERATE YOUR BUSINESS
NY XPO For Business

November 16th, 2011

Maureen Link
Regional Vice President, Business Marketing
BANDWIDTH THAT CAN'T KEEP UP WILL BRING YOUR BUSINESS
TO A CRAWL AND PUT A CAP ON YOUR PRODUCTIVITY.




Broadband increases SMB
productivity by 17%*

  SOLUTION
  Scalable, broadband Internet access with
  speed tailored to the level that best suits your
  company's needs

  BENEFIT
  Significantly speed up email, information
  sharing, and file downloads to maximize the
  value of your data


  *Source: Marshall University study
                                                        2
HOW WILL YOU KEEP YOUR BUSINESS RUNNING IF YOUR
OFFICE COMPUTERS ARE DESTROYED BY FIRE OR FLOOD?




40% of SMBs don’t back
up their data at all*

  SOLUTION
  Online data backup – remote, secure
  storage of valuable business information

  BENEFIT
  Ensure 24/7 access to key operations
  and customer data, so you can keep
  your business running continuously
  while your competitors may not


  *Source: Small Business Computing
                                                   3
YOU DON’T LEAVE YOUR FRONT DOOR UNLOCKED. WHY LEAVE
YOUR DATA UNPROTECTED AGAINST HACKING OR THEFT?




46% of SMBs have been
victimized by cybercrime*

  SOLUTION
  Managed data security – a service that
  ensures your systems are firewalled and
  protected from the latest viruses and other
  outside cyber threats

  BENEFIT
  Eliminate business downtime due to
  infected data with up-to-date virus and
  malware protection

  *Source: Panda Security Survey, 2010
                                                      4
WHEN CUSTOMERS NEED HELP, TIME IS OF THE ESSENCE.
YOUR EMPLOYEES NEED ACCESS TO DATA ANYTIME, ANYWHERE.




75% of the U.S. workforce
will be mobile by 2013*

  SOLUTION
  Remote mobile Internet access – through
  mobile data cards or personal hot spots

  BENEFIT
  Become a business that is never out of
  touch with its suppliers and customers,
  providing the best response possible



  *Source: IDC, Worldwide Mobile Worker Population 2009-2013 Forecast
                                                                        5
HAVING EMPLOYEES SHARE DATA FILES BY EMAIL IS A SLOW AND
TEDIOUS PROCESS - INCREASING HARDWARE COSTS.




65% of SMBs use
hosted software*

  SOLUTION
  Hosted document control and
  collaboration services, such as
  Microsoft Exchange and SharePoint

  BENEFIT
  Store critical data on a secure, remote server,
  so your employees can easily share files and
  collaborate, accelerating productivity


  *Source: Microsoft's Global SMB IT and Hosted IT Index 2010
                                                                6
HOW CAN YOU MEET WITH CUSTOMERS AND SUPPLIERS WHEN
TRAVEL COSTS AND HASSLES SEEM NEVER ENDING?




54% of companies now
use video conferencing*

  SOLUTION
  Web video conferencing –
  leveraging web technology to
  meet virtually anywhere

  BENEFIT
  Lower travel costs, and prevent time
  wasted in the air or at the station to
  spend more time being productive


  *Source: Frost & Sullivan-2011
                                                     7
HOW CAN YOU MAXIMIZE MARKETING COST-EFFICIENCY AND HIT
THE RIGHT TARGET WITH THE RIGHT MESSAGE?




74% of SMBs use
CRM systems*

  SOLUTION
  Cloud-based customer relationship
  management (CRM) applications

  BENEFIT
  Affordable access to hosted software,
  such as Salesforce, minimizes costs while
  allowing you to focus on delivering better
  marketing communications and leads


  *Source: IDIC survey, 2011
                                                         8
YOU GENERATE LOTS OF LEADS, BUT HAVEN’T FOUND A WAY
TO STAY ON TOP OF THEM TO CLOSE THE BEST DEALS.




59% of B2B salespeople say
sales cycles are longer*

  SOLUTION
  Cloud-based contact and lead
  management applications

  BENEFIT
  Easy-to-use hosted software, such as
  Salesforce or Intuit’s QuickBase, lets
  everyone collaborate easily on monitoring
  leads and driving them to a successful close


  *Source: B2B Sales Pulse Survey, 2010
                                                      9
VOICEMAILS AREN’T ALWAYS THE FASTEST WAY TO REACH
EMPLOYEES SINCE THEY ARE OFTEN OUT OF THE OFFICE.




30% of voicemails linger
unheard for three days
or longer*

  SOLUTION
  Hosted voice – leverage the latest technology to
  route voicemail to email, and to manage voice
  services through online portal access

  BENEFIT
  Avoid investment in traditional systems
  and give employees the tools to respond
  to customer requests in the fastest way
  possible
  *Source: New York Times, 2009
                                                     10
E-COMMERCE IS HERE AND GROWING. YOU NEED A WEBSITE,
BUT DON’T HAVE THE TIME OR BUDGET TO MAINTAIN ONE.




46% of SMBs do not have
a website*

  SOLUTION
  Web hosting services – using trusted
  partners to help you design, host and
  manage a professional web presence

  BENEFIT
  Provide a consistent and updated online
  presence to customers and prospects without
  any investment in web software, programming
  and server hardware.

  *Source: MarketTools survey, 2010
                                                      11

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Nyxpo twcbc xpo top 10 tips-111511

  • 1. THE TOP TECHNOLOGY TIPS TO ACCELERATE YOUR BUSINESS NY XPO For Business November 16th, 2011 Maureen Link Regional Vice President, Business Marketing
  • 2. BANDWIDTH THAT CAN'T KEEP UP WILL BRING YOUR BUSINESS TO A CRAWL AND PUT A CAP ON YOUR PRODUCTIVITY. Broadband increases SMB productivity by 17%* SOLUTION Scalable, broadband Internet access with speed tailored to the level that best suits your company's needs BENEFIT Significantly speed up email, information sharing, and file downloads to maximize the value of your data *Source: Marshall University study 2
  • 3. HOW WILL YOU KEEP YOUR BUSINESS RUNNING IF YOUR OFFICE COMPUTERS ARE DESTROYED BY FIRE OR FLOOD? 40% of SMBs don’t back up their data at all* SOLUTION Online data backup – remote, secure storage of valuable business information BENEFIT Ensure 24/7 access to key operations and customer data, so you can keep your business running continuously while your competitors may not *Source: Small Business Computing 3
  • 4. YOU DON’T LEAVE YOUR FRONT DOOR UNLOCKED. WHY LEAVE YOUR DATA UNPROTECTED AGAINST HACKING OR THEFT? 46% of SMBs have been victimized by cybercrime* SOLUTION Managed data security – a service that ensures your systems are firewalled and protected from the latest viruses and other outside cyber threats BENEFIT Eliminate business downtime due to infected data with up-to-date virus and malware protection *Source: Panda Security Survey, 2010 4
  • 5. WHEN CUSTOMERS NEED HELP, TIME IS OF THE ESSENCE. YOUR EMPLOYEES NEED ACCESS TO DATA ANYTIME, ANYWHERE. 75% of the U.S. workforce will be mobile by 2013* SOLUTION Remote mobile Internet access – through mobile data cards or personal hot spots BENEFIT Become a business that is never out of touch with its suppliers and customers, providing the best response possible *Source: IDC, Worldwide Mobile Worker Population 2009-2013 Forecast 5
  • 6. HAVING EMPLOYEES SHARE DATA FILES BY EMAIL IS A SLOW AND TEDIOUS PROCESS - INCREASING HARDWARE COSTS. 65% of SMBs use hosted software* SOLUTION Hosted document control and collaboration services, such as Microsoft Exchange and SharePoint BENEFIT Store critical data on a secure, remote server, so your employees can easily share files and collaborate, accelerating productivity *Source: Microsoft's Global SMB IT and Hosted IT Index 2010 6
  • 7. HOW CAN YOU MEET WITH CUSTOMERS AND SUPPLIERS WHEN TRAVEL COSTS AND HASSLES SEEM NEVER ENDING? 54% of companies now use video conferencing* SOLUTION Web video conferencing – leveraging web technology to meet virtually anywhere BENEFIT Lower travel costs, and prevent time wasted in the air or at the station to spend more time being productive *Source: Frost & Sullivan-2011 7
  • 8. HOW CAN YOU MAXIMIZE MARKETING COST-EFFICIENCY AND HIT THE RIGHT TARGET WITH THE RIGHT MESSAGE? 74% of SMBs use CRM systems* SOLUTION Cloud-based customer relationship management (CRM) applications BENEFIT Affordable access to hosted software, such as Salesforce, minimizes costs while allowing you to focus on delivering better marketing communications and leads *Source: IDIC survey, 2011 8
  • 9. YOU GENERATE LOTS OF LEADS, BUT HAVEN’T FOUND A WAY TO STAY ON TOP OF THEM TO CLOSE THE BEST DEALS. 59% of B2B salespeople say sales cycles are longer* SOLUTION Cloud-based contact and lead management applications BENEFIT Easy-to-use hosted software, such as Salesforce or Intuit’s QuickBase, lets everyone collaborate easily on monitoring leads and driving them to a successful close *Source: B2B Sales Pulse Survey, 2010 9
  • 10. VOICEMAILS AREN’T ALWAYS THE FASTEST WAY TO REACH EMPLOYEES SINCE THEY ARE OFTEN OUT OF THE OFFICE. 30% of voicemails linger unheard for three days or longer* SOLUTION Hosted voice – leverage the latest technology to route voicemail to email, and to manage voice services through online portal access BENEFIT Avoid investment in traditional systems and give employees the tools to respond to customer requests in the fastest way possible *Source: New York Times, 2009 10
  • 11. E-COMMERCE IS HERE AND GROWING. YOU NEED A WEBSITE, BUT DON’T HAVE THE TIME OR BUDGET TO MAINTAIN ONE. 46% of SMBs do not have a website* SOLUTION Web hosting services – using trusted partners to help you design, host and manage a professional web presence BENEFIT Provide a consistent and updated online presence to customers and prospects without any investment in web software, programming and server hardware. *Source: MarketTools survey, 2010 11

Hinweis der Redaktion

  1. For broadband see if there is anything that looks more like a technology speed vs. highway speed or operations type of scenerey. Closest is slide 13 but without the traffic lights
  2. These show large servers – can we find images show data being stored remotely. Maybe google ‘cloud data storage’ or remote data storage. If this one proves to be an issue deprioritize it as we may have an image we’ve used in the past
  3. Laptop with lock
  4. Can we find someone working in an airport or working in a hotel outside of the office with a picture of them online at a a computer. Not to techy looking if possible
  5. Re-crop