Qualities you need to have to be successful in sales

1. Qualities You Need to Be Successful in Sales
Ravinder Lohia : ravilohia@yahoo.com - at linkedin & facebook 1
1. Stubborn – Never Give Up. Set achievable and challenging goals, and work hard to achieve those
goals. Take ownership, responsibility, and do not blame others or situations. Always be positive,
focused, self motivated, self disciplined , and clear in communications.
2. Shameless – Overcome failures and refusals easily. Never feel defeated. Do not presume that
customer will say “no” prior to meeting. Treat customer like a beautiful girl or handsome boy to
propose without any hesitation.
3. Selfish – Live with single motto in life “WIN”. Do not do charity for competitors in business or
profession (even friends or relatives). Never leave the race for competitors to win.
4. Greedy – Always want the “whole dish”, never think of leaving “part” for competitor. Always act
like a hunter for “big fish”. Do regular follow-up.
5. Empathy – Feel what customer feels, and make customer feel respected. Gain trust and establish
rapport with customer. Be on customer’s side, understand customer’s concerns, understand
customer’s psychology, ask quality questions to customers. Be a good listener. Get customer
talking and giving more and more useful information. Always keep in touch with your clients.
Show Value for money customer is spending. Be a friendly consultant of customer. Be adaptable.
6. Optimistic – Be passionate, persistent, and enthusiastic. Love your company and its products,
solutions, and services. Be assertive, confident, and aggressive. Be Passionate about your
Profession / job.
7. Drive – Possess leadership qualities. Enjoy competition. Never be afraid of pressure. Influence and
motivate team to win. Understand team. Always be willing to take risks to win. Don’t be serious,
crack jokes, be humorous, spread positive energy, don’t worry, be happy, smile, and enjoy life.