1. Summer Internship Progress Report
Name ofthe Student Rashmi Rajesh More
Class & Roll No MMS A - 40 Academic
Year
2013- 2015
Title ofthe Project A Study on consumer perception towards Life insurance
Company IDBI federalinsurance ltd
Start
Date
15th
May, 2014
Name ofCompany Guide &
Designation
Mr. Ranjit Wadhane (Branch manager of IDBI)
Week Activities Learning’s
Plan for
Next Week
Mentor’s
Comment
1
(15th
to 22th
May 2014)
Financial
Manual of
IDBI
Introduction of the company,
Sponsors of company
Insurance
sector
2
(22nd
to 29th
May 2014)
About insurance
sector
Types of investments, human
life value
LIC, Market
environment
3
(29th
to 5th
June
2014)
LIC, Market
environment
How LIC works, Benefits of
LIC
-----
4
(5th
June to 12th
June 2014)
Selling Products
How to sell insurance
products, How convince
people
Techniques
of sales
5
(12th to 19th
June 2014)
Techniques of
sales
Types of risk insurance, Face
to Face communication
Customers
point of
views
6
(19th
to 25th
June 2014)
Customers point
of views
How customers are concerns
about their life, awareness of
insurance
-----
Faculty (Mentor/Guide) Student
2. DECLARATION
I hereby declare that this summer project submitted as per the requirement of MASTER
OF MANAGEMENTS STUDIES (MMS) course of the University of Mumbai is my
original work and has not been submitted for any award of any other degree or diploma
fellowship or other similar title or prizes.
I further certify that I have no objection and grant the rights to GNIMS to publish any
chapter or project if they deem fit in journals or magazines and newspaper etc. without
my permission.
Place: Mumbai
Date: 14th July 2014
Signature of the Guide Signature of the Student
_____________________ _____________________
(Prof. Ritu Tuli) (Ms. Rashmi R More)
3. ACKNOWLEDGEMENT
I take this opportunity to express my profound gratitude and deep regards to my guide
Ms. Ritu Tuli, Faculty, Guru Nanak Institute of Management Studies, Mumbai for
her exemplary guidance, monitoring and constant encouragement throughout the course
of this thesis. The help and guidance given by her time to time shall carry me a long way
in the journey of life on which I am about to embark.
I also take this opportunity to express a deep sense of gratitude to my Company Mentor –
Mr. Ranjit Wadhane, Branch Manager, IDBI Federal, for his cordial support, valuable
information and guidance, which helped me in completing this task through various
stages.
I am obliged to staff members of (IDBI Federal), for the valuable information provided
by them in their respective fields. I am grateful for their cooperation during the period of
my assignment.
My parents need special mentions here for their constant support. I also thank my friends
and well wishers, who have provided their whole hearted support to me in the exercise. I
believe that this Endeavour has prepared me for taking up new challenging opportunities
in future.
Rashmi More
4. TABLE OF CONTENTS
Sr No. Chapter Names Page No.
1 Executive Summary
2 Introduction to the topic
2.1 Introduction of Life insurance
3 Sector Information
3.1 Insurance Sector
3.2 Growth of Industry
3.3 Role of IRDA
4 Company Information
5 Methodology
5.1 Introduction of the Study
5.2 Literature Review
5.3 Background of the Study
5.4 Objectives of the Study
5.5 Scope of the Study
5.6 Limitations of the Study
6 ResearchMethodology
6.1 Research Design
6.2 Sources of data
6.3 Data Collection instrument
6.4 Population study
6.5 sampling method
6.6 Sampling Frame
7 Data Analysis and Interpretation
8 Findings & Results
9 Conclusion
10 Bibliography
5. 11 Annexure
LIST OF TABLES
Sr No Particulars Table No Page No
1 Investment options Table 1
2 Influencing factors Table 2
3 Main option of life insurance Table 3
4 Value of Insurance . Table 4
5 Satisfaction Table 5
6 Benefits Table 6
7 Disappointments Table 7
8 Feedback Table 8
9 Recommendation Table 9
10 Awareness Table 10
11 Best service provider Table 11
LIST OF CHARTS
Sr No Particulars Chart No Page No
1 Organizational Chart Chart 1
2 Survey Question No 1 Chart 2
3 Survey Question No 2 Chart 3
4 Survey Question No 3 Chart 4
5 Survey Question No 4 Chart 5
6 Survey Question No 5 Chart 6
7 Survey Question No 6 Chart 7
8 Survey Question No 7 Chart 8
9 Survey Question No 8 Chart 9
10 Survey Question No 9 Chart 10
11 Survey Question No 10 Chart 11