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Network Intelligence Driven Behaviour Modelling for a Sustainable
Connected World
Fahim Kawsar
Internet of Things Research
Bell Labs
@raswak
POPULATION
DATA
MORE DEVELOPED
COUNTRIES
LESS DEVELOPED
COUNTRIES
2013: 1.2 Billion
2050: 1.3 Billion
2013: 5.9 Billion
2050: 8.4 Billion
WORLD
2013: 7.1 Billion
2050: 9.7 Billion
Source : Population Reference Bureau
Source : UN Department of Economics and Social Fare
72% The expected growth of World’s
Urban Population by 2050
Source : McKinsey
30%
More Water
100%
More Vehicles
150%
More Energy
Increased Demand on Infrastructure
Projected for 2020
$1T
But Wait - We Have Got IoT Right!
Home Automobile
Transport
Environment
SecuritySignage
Industry
Healthcare
Source : CISCO
“The pitch is that the IoT will make our world a greener place. Environmental sensors can
detect pollution, the voices say. Smart thermostats can help us save money on our electric
bills. A new breed of agriculture tech can save water by giving crops exactly the amount they
need and no more.” and so as many other problems of our society will be solved by IoT ..AHEM.
- Wired Magazine
Waste Pollution Traffic
Quantified Self Quantified Home Quantified City
A Lot of Connected Things + Big Data = A Lot of Savings -
??
Sense
Learn
Act
Share
Can we have a conversation about what the
real environmental impact of these devices
will be and how we can minimize it ?
Image Source : Wired Magazie
It takes only 8weeks for nest thermostat to save enough energy to become carbon neutral, based
on the amount of energy it requires to be manufactured and distributed.
But How about the rest of IoT…
12
How about the rest of the IoT…
How can we shrink the foot print of the IoT devices?
How can we increase the life span of IoT devices?
How can we leverage existing infrastructures for Sensing and Learning and sharing?
How can we leverage existing infrastructures for Sensing and Learning and sharing?
The Circular Economy
From a linear “take-make-dispose”-economy to a circular-pattern.
Collaborative Consumption (“Shareconomy”): from ownership (product) to access (service).
Connect with people online into the offline world.
$3.5B in revenues from transactions in the sharing economy (ZipCar, Airbnb, TaskRabbit)
Network Sensing for Opportunistic Observation
By observing an individual’s engagement with network annotated with temporal and spatial
information, we can learn and infer behaviour.
“Your Noise is my Signal”
Sense
Learn
Act
Share
How can we leverage existing infrastructures for Sensing and Learning?
Location + Time + Venue Type = Activity
Location + Time + Application Type = Activity
Location + Time + Application Type = Activity
“Your Noise is my Signal”
Network Sensing for Opportunistic Observation
By observing an individual’s engagement with network annotated with temporal and spatial
information, we can learn and infer behaviour.
Implications
21
Quantifying Yourself
COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED.COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Activity Aware Search Experience
COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED.COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Better Experience with Pervasive Spaces
Contextual Notification
25
COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED.COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Predictive Appliance Management of Homes
26
Smart Pricing and Personalised Content Delivery
Collective Measure
Network Resource Planning
28
Business Intelligence
29
Network Sensing for Opportunistic Observation
By observing an individual’s engagement with network annotated with temporal and spatial
information, we can learn and infer behaviour.
“Your Noise is my Signal”
Sense
Learn
Act
Share
Story of Three Cities
The Story of Seoul
Understanding User Behaviour form Mobile Network Traces
Dataset
10000 Users
30 Days
77000000 records
Mobile Web Dataset
User Data Records (UDR) Include
Web URL
Up and Down Traffic
Start and End Time
eNodeB Id
User Demography
R + Java + Hadoop + Hive
Anonymized Operator
UDR to Activity Trace Transformation Pipeline
03/03 10:02:05
03/03 10:02:06
03/03 10:12:05
03/03 10:02:06
http:/www.bbc.co.uk
http:/www.img1. bbc.co.uk
http:/www.facebook.com
http:/www.img2.bbc.co.uk
....................................................................
UDR Trace Activity Burst Detection Landmark Clustering at Each Burst
Tagging Landmark with
Activity Type for Each Session
Session Start Time Session End Time Activity
03/03 10:02:05 03/03 10:06:05 News
03/03 10:12:05 03/03 10:17:05 Social Network
Activity Trace
Detect session
by duration or with
time weighted TF-IDF
for multiple small
bursts
Landmark
Detection
90%Coverage of the Transactions across all users.
34
Feature 1 : Activity Diversity
Activity Diversity represents two aspects
Richness: Number of different activities a user is engaged with
Evenness: Relative contribution of each activity to user’s overall web time
H =
X
piln(pi)
Proportion of Activity Sessions of
Activity Type i
A Higher H Value indicates a diverse user who engages with many activities and spends time across activities evenly.
A Lower H value indicates a more stable and periodic user who spend large amount of time on a small number of activities.
50 Random Users
64% of the users
have an index of 2 or less
As activity increases, diversity and
evenness also increase mostly but
not always.
35
Feature 2 : Activity Density
Activity Density captures the level of user engagements as density at different parts of the day.
It measures the activity session time at different parts of the day.
Total Session Duration during ith Hours, i = Night | Morning | Afternoon | Evening
Total Durations of all the Sessions
Night Hours : 00:00 - 05:59
Morning Hours : 06:00 - 11:59
Afternoon Hours : 12:00 - 17:59
Evening Hours : 18:00 - 23:59
A pattern of activity density (low or high) indicates the
hours that are the dominant period for web activities
for an individual .
Di =
Si
d
|Sd|
Using this feature for clustering will segment
subscribers based on their temporal activity
footprint.
We used Hierarchical Agglomerative Clustering
Algorithms using cosine similarity to segment the
users into four temporal groups.
36
Feature 3 : Activity Popularity
Activity Popularity represents the relative popularity of different activity to an individual user and captures two aspects
Session Frequency: Number of Sessions of a Specific Activity
Session Duration: Total Session Durations of a Specific Activity
A Higher P Value indicates a popular activity, and a lower P value indicates the reverse
Total Number of Sessions
Number of Sessions of a specific activity
Total Session Duration of a specific activity
Maximum Session Duration for a single
activity across all activities
P = wai
d + (1 w)ai
f
NumberofSessions
Duration of Sessions (in Min)
37
Some Observations
We have also observed a strong positive co-relation between diverse users and evening users.
Night
Users
Morning
Users
Afternoon
Users
Evening
Users
Online
Games
Online
Video
Online
Music
Finance News
Social
Network
Blogs
Online

Shopping
We have observed a strong positive co-relation between between different temporal users and a set of activities.
38
The algorithm predicts activity patterns of future hour slots of current day by matching patterns of similar
days in the past.
Activity Prediction Algorithm
A Visual Explanation of the Algorithm with Three Sample Activity Types
39
Prediction Performance
Over 75% of the users have 65% activity coverage of with an accuracy of over 60%.
Here we have only considered accuracy by only inferring the activities that will occur.
Highly active users are the most predictable ones, and the prediction accuracy can reach up to 85% if we
increase the slot period.
Prediction Performance across all Users
CumulativeDistributionFunction(CDF)
Precision and Recall
Precision
Recall
F-Score
CumulativeDistributionFunction(CDF)
40
The Story of Kortrijk
Understanding User Behaviour form Home Network Traces
Dataset : Project LeYLab
In-Home Internet Activity Traces
Living Lab for Fiber based Services in the City of Kortrijk, Belgium.
ALU 7750 Service Router with Report and Analysis Manager (RAM) was used in the backbone.
86 Households
75 Applications
60 Days
9288000 Data Points
Web Communication
Web Activity
Types
Online Gaming
Web Browsing
File Sharing
Online Shopping
Video Watching
Home Working
Semantically identical applications were grouped together into 8 distinct Activity Types and most
popular 6activities were selected for subsequent study.
This selection was based on a combination of accumulated network traffic, frequency, duration
and temporal regularity
Social Networking
Application to Activity Mapping
Accumulated activity footprint of a representative household, activity is spread through out
the day, with higher engagements during the later hours.
Family Activity Trajectory
Time of the Day
NoofDays
0
5
10
15
20
25
6 AM 8 AM 10 AM 12 PM 2 PM 4 PM 6 PM 8 PM 10 PM 12 AM 2 AM 4 AM
Web Communication
Soical Networking
Online Gaming
Home Working
Online Shopping
Video Watching
Feature 1 : Activity Diversity
Activity Diversity represents two aspects
Richness: Number of Different Activities a User is engaged with
Evenness: Relative contribution of each activity to user’s overall web time
H =
X
piln(pi)
Proportion of Activity Sessions of
Activity Type i
A Higher H Value indicates a diverse user who engages with many activities and spends time across activities evenly.
A Lower H value indicates a more stable and periodic user who spend large amount of time on a small number of activities.
50 Random Users
64% of the users
have an index of 2 or less
As activity increases, diversity and
evenness also increase mostly but
not always.
Feature 2 : Activity Periodicity
Activity Periodicity represents one aspect
Temporal Regularity of the Engagement
An individual usually engages with online shopping during the evening hours of every other weekends.
D = Days of the WeeksH = Hours of the Day
P = Periods
Feature 3 : Activity Popularity
Activity Popularity represents two aspects
Session Frequency: Number of Sessions of a Specific Activity
Session Duration: Total Session Durations of a Specific Activity
A Higher P Value indicates a popular activity, and a lower P value indicates the reverse
Total Number of Sessions
Number of Sessions of a specific activity
Total Session Duration of a specific activity
Maximum Session Duration for a single
activity across all activities
P = wai
d + (1 w)ai
f
We have identified four segments (10% of the households was not included) with distinct
behavioral features; representing internet savvy families, families with little digital footprint,
socially interactive families and families with working adults.
Household Segmentation
Credit: Xueli An
10%
12%
14%
23%
41%
Heavy Weight
Households
Light Weight
Households
Socially Interactive
Households
Semi Heavy Weight
Households
Independent
Households
Collective Interaction of Different Segments with Different Activities
Prediction Performance
60% of households activities can be predicted accurately 70% of times.
CumulativeDistributionFunction(CDF)
0.0
0.2
0.4
0.6
0.8
1.0
0.0 0.2 0.4 0.6 0.8 1.0
F-Measure
The Story of London
Understanding Urban Dynamics with Travel Network Trace
COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED.
Dataset
4313954 Cards
30 Days
66237633 Trips
577 Stations
London TFL Transit Data
Each trip record includes:
Unique Oyster Card ID
Oyster Card Type
Start and End Time
Check-in and Check-out Stations
R + Java
Hadoop + Hive
Spatial Travel Intensity
Transition Modeling Demographically
Significant Place Detection
We have observed that this is true as we can clearly identify the individuals who are regular
or visitor to a specific area.
Single Individual Single Station
Resident
Visitor
Dataset
3264820 Points of Interest
298 Amenity Types
London Open Street Map
Early hours Work hours Evening hours
3 Morning clusters and 9 Day clusters and 6 Evening Clusters
Segmenting London Based on Functional Signature
Central Londoners Show High Introversion
Central Londoners Show Limited Spatial Diversity but High Temporal
Periodicity
City Hotspots have Strong Temporal Periodicity and Limited Origin
Diversity
Internet of Things Research @ Bell Labs
Behaviour Modeling
Smart Object Modeling
Mobile Sensing
Participatory Sensing
Evolutionary Graph
Real World SearchIndoor Localisation
HCI Studies
Pervasive Display
Pervasive Privacy
EF5
EF5
EF5
Novel Services For Retail Community
Novel Services For Enterprise Community
Novel Services For Urban Community
Thank You
Fahim Kawsar
@raswak
eMail: fahim.kawsar@bell-labs.com

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Network Intelligence Driven Human Behavior Modeling

  • 1. Network Intelligence Driven Behaviour Modelling for a Sustainable Connected World Fahim Kawsar Internet of Things Research Bell Labs @raswak
  • 2. POPULATION DATA MORE DEVELOPED COUNTRIES LESS DEVELOPED COUNTRIES 2013: 1.2 Billion 2050: 1.3 Billion 2013: 5.9 Billion 2050: 8.4 Billion WORLD 2013: 7.1 Billion 2050: 9.7 Billion Source : Population Reference Bureau
  • 3.
  • 4. Source : UN Department of Economics and Social Fare 72% The expected growth of World’s Urban Population by 2050
  • 5. Source : McKinsey 30% More Water 100% More Vehicles 150% More Energy Increased Demand on Infrastructure Projected for 2020 $1T
  • 6. But Wait - We Have Got IoT Right! Home Automobile Transport Environment SecuritySignage Industry Healthcare
  • 8. “The pitch is that the IoT will make our world a greener place. Environmental sensors can detect pollution, the voices say. Smart thermostats can help us save money on our electric bills. A new breed of agriculture tech can save water by giving crops exactly the amount they need and no more.” and so as many other problems of our society will be solved by IoT ..AHEM. - Wired Magazine
  • 9. Waste Pollution Traffic Quantified Self Quantified Home Quantified City A Lot of Connected Things + Big Data = A Lot of Savings - ?? Sense Learn Act Share
  • 10. Can we have a conversation about what the real environmental impact of these devices will be and how we can minimize it ? Image Source : Wired Magazie
  • 11. It takes only 8weeks for nest thermostat to save enough energy to become carbon neutral, based on the amount of energy it requires to be manufactured and distributed.
  • 12. But How about the rest of IoT… 12 How about the rest of the IoT…
  • 13. How can we shrink the foot print of the IoT devices? How can we increase the life span of IoT devices? How can we leverage existing infrastructures for Sensing and Learning and sharing?
  • 14. How can we leverage existing infrastructures for Sensing and Learning and sharing?
  • 15. The Circular Economy From a linear “take-make-dispose”-economy to a circular-pattern. Collaborative Consumption (“Shareconomy”): from ownership (product) to access (service). Connect with people online into the offline world. $3.5B in revenues from transactions in the sharing economy (ZipCar, Airbnb, TaskRabbit)
  • 16. Network Sensing for Opportunistic Observation By observing an individual’s engagement with network annotated with temporal and spatial information, we can learn and infer behaviour. “Your Noise is my Signal” Sense Learn Act Share How can we leverage existing infrastructures for Sensing and Learning?
  • 17. Location + Time + Venue Type = Activity
  • 18. Location + Time + Application Type = Activity
  • 19. Location + Time + Application Type = Activity
  • 20. “Your Noise is my Signal” Network Sensing for Opportunistic Observation By observing an individual’s engagement with network annotated with temporal and spatial information, we can learn and infer behaviour. Implications
  • 21. 21
  • 23. COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED.COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED. Activity Aware Search Experience
  • 24. COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED.COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED. Better Experience with Pervasive Spaces
  • 26. COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED.COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED. Predictive Appliance Management of Homes 26
  • 27. Smart Pricing and Personalised Content Delivery
  • 30. Network Sensing for Opportunistic Observation By observing an individual’s engagement with network annotated with temporal and spatial information, we can learn and infer behaviour. “Your Noise is my Signal” Sense Learn Act Share
  • 31. Story of Three Cities
  • 32. The Story of Seoul Understanding User Behaviour form Mobile Network Traces
  • 33. Dataset 10000 Users 30 Days 77000000 records Mobile Web Dataset User Data Records (UDR) Include Web URL Up and Down Traffic Start and End Time eNodeB Id User Demography R + Java + Hadoop + Hive Anonymized Operator
  • 34. UDR to Activity Trace Transformation Pipeline 03/03 10:02:05 03/03 10:02:06 03/03 10:12:05 03/03 10:02:06 http:/www.bbc.co.uk http:/www.img1. bbc.co.uk http:/www.facebook.com http:/www.img2.bbc.co.uk .................................................................... UDR Trace Activity Burst Detection Landmark Clustering at Each Burst Tagging Landmark with Activity Type for Each Session Session Start Time Session End Time Activity 03/03 10:02:05 03/03 10:06:05 News 03/03 10:12:05 03/03 10:17:05 Social Network Activity Trace Detect session by duration or with time weighted TF-IDF for multiple small bursts Landmark Detection 90%Coverage of the Transactions across all users. 34
  • 35. Feature 1 : Activity Diversity Activity Diversity represents two aspects Richness: Number of different activities a user is engaged with Evenness: Relative contribution of each activity to user’s overall web time H = X piln(pi) Proportion of Activity Sessions of Activity Type i A Higher H Value indicates a diverse user who engages with many activities and spends time across activities evenly. A Lower H value indicates a more stable and periodic user who spend large amount of time on a small number of activities. 50 Random Users 64% of the users have an index of 2 or less As activity increases, diversity and evenness also increase mostly but not always. 35
  • 36. Feature 2 : Activity Density Activity Density captures the level of user engagements as density at different parts of the day. It measures the activity session time at different parts of the day. Total Session Duration during ith Hours, i = Night | Morning | Afternoon | Evening Total Durations of all the Sessions Night Hours : 00:00 - 05:59 Morning Hours : 06:00 - 11:59 Afternoon Hours : 12:00 - 17:59 Evening Hours : 18:00 - 23:59 A pattern of activity density (low or high) indicates the hours that are the dominant period for web activities for an individual . Di = Si d |Sd| Using this feature for clustering will segment subscribers based on their temporal activity footprint. We used Hierarchical Agglomerative Clustering Algorithms using cosine similarity to segment the users into four temporal groups. 36
  • 37. Feature 3 : Activity Popularity Activity Popularity represents the relative popularity of different activity to an individual user and captures two aspects Session Frequency: Number of Sessions of a Specific Activity Session Duration: Total Session Durations of a Specific Activity A Higher P Value indicates a popular activity, and a lower P value indicates the reverse Total Number of Sessions Number of Sessions of a specific activity Total Session Duration of a specific activity Maximum Session Duration for a single activity across all activities P = wai d + (1 w)ai f NumberofSessions Duration of Sessions (in Min) 37
  • 38. Some Observations We have also observed a strong positive co-relation between diverse users and evening users. Night Users Morning Users Afternoon Users Evening Users Online Games Online Video Online Music Finance News Social Network Blogs Online
 Shopping We have observed a strong positive co-relation between between different temporal users and a set of activities. 38
  • 39. The algorithm predicts activity patterns of future hour slots of current day by matching patterns of similar days in the past. Activity Prediction Algorithm A Visual Explanation of the Algorithm with Three Sample Activity Types 39
  • 40. Prediction Performance Over 75% of the users have 65% activity coverage of with an accuracy of over 60%. Here we have only considered accuracy by only inferring the activities that will occur. Highly active users are the most predictable ones, and the prediction accuracy can reach up to 85% if we increase the slot period. Prediction Performance across all Users CumulativeDistributionFunction(CDF) Precision and Recall Precision Recall F-Score CumulativeDistributionFunction(CDF) 40
  • 41. The Story of Kortrijk Understanding User Behaviour form Home Network Traces
  • 42. Dataset : Project LeYLab In-Home Internet Activity Traces Living Lab for Fiber based Services in the City of Kortrijk, Belgium. ALU 7750 Service Router with Report and Analysis Manager (RAM) was used in the backbone. 86 Households 75 Applications 60 Days 9288000 Data Points
  • 43. Web Communication Web Activity Types Online Gaming Web Browsing File Sharing Online Shopping Video Watching Home Working Semantically identical applications were grouped together into 8 distinct Activity Types and most popular 6activities were selected for subsequent study. This selection was based on a combination of accumulated network traffic, frequency, duration and temporal regularity Social Networking Application to Activity Mapping
  • 44. Accumulated activity footprint of a representative household, activity is spread through out the day, with higher engagements during the later hours. Family Activity Trajectory Time of the Day NoofDays 0 5 10 15 20 25 6 AM 8 AM 10 AM 12 PM 2 PM 4 PM 6 PM 8 PM 10 PM 12 AM 2 AM 4 AM Web Communication Soical Networking Online Gaming Home Working Online Shopping Video Watching
  • 45. Feature 1 : Activity Diversity Activity Diversity represents two aspects Richness: Number of Different Activities a User is engaged with Evenness: Relative contribution of each activity to user’s overall web time H = X piln(pi) Proportion of Activity Sessions of Activity Type i A Higher H Value indicates a diverse user who engages with many activities and spends time across activities evenly. A Lower H value indicates a more stable and periodic user who spend large amount of time on a small number of activities. 50 Random Users 64% of the users have an index of 2 or less As activity increases, diversity and evenness also increase mostly but not always.
  • 46. Feature 2 : Activity Periodicity Activity Periodicity represents one aspect Temporal Regularity of the Engagement An individual usually engages with online shopping during the evening hours of every other weekends. D = Days of the WeeksH = Hours of the Day P = Periods
  • 47. Feature 3 : Activity Popularity Activity Popularity represents two aspects Session Frequency: Number of Sessions of a Specific Activity Session Duration: Total Session Durations of a Specific Activity A Higher P Value indicates a popular activity, and a lower P value indicates the reverse Total Number of Sessions Number of Sessions of a specific activity Total Session Duration of a specific activity Maximum Session Duration for a single activity across all activities P = wai d + (1 w)ai f
  • 48. We have identified four segments (10% of the households was not included) with distinct behavioral features; representing internet savvy families, families with little digital footprint, socially interactive families and families with working adults. Household Segmentation Credit: Xueli An 10% 12% 14% 23% 41% Heavy Weight Households Light Weight Households Socially Interactive Households Semi Heavy Weight Households Independent Households Collective Interaction of Different Segments with Different Activities
  • 49. Prediction Performance 60% of households activities can be predicted accurately 70% of times. CumulativeDistributionFunction(CDF) 0.0 0.2 0.4 0.6 0.8 1.0 0.0 0.2 0.4 0.6 0.8 1.0 F-Measure
  • 50. The Story of London Understanding Urban Dynamics with Travel Network Trace
  • 51. COPYRIGHT © 2012 ALCATEL-LUCENT. ALL RIGHTS RESERVED. Dataset 4313954 Cards 30 Days 66237633 Trips 577 Stations London TFL Transit Data Each trip record includes: Unique Oyster Card ID Oyster Card Type Start and End Time Check-in and Check-out Stations R + Java Hadoop + Hive
  • 54. Significant Place Detection We have observed that this is true as we can clearly identify the individuals who are regular or visitor to a specific area. Single Individual Single Station Resident Visitor
  • 55. Dataset 3264820 Points of Interest 298 Amenity Types London Open Street Map
  • 56. Early hours Work hours Evening hours 3 Morning clusters and 9 Day clusters and 6 Evening Clusters Segmenting London Based on Functional Signature
  • 57. Central Londoners Show High Introversion
  • 58. Central Londoners Show Limited Spatial Diversity but High Temporal Periodicity
  • 59. City Hotspots have Strong Temporal Periodicity and Limited Origin Diversity
  • 60. Internet of Things Research @ Bell Labs Behaviour Modeling Smart Object Modeling Mobile Sensing Participatory Sensing Evolutionary Graph Real World SearchIndoor Localisation HCI Studies Pervasive Display Pervasive Privacy EF5 EF5 EF5 Novel Services For Retail Community Novel Services For Enterprise Community Novel Services For Urban Community
  • 61. Thank You Fahim Kawsar @raswak eMail: fahim.kawsar@bell-labs.com