At Raona we have been developing the best portals and intranets for top clients for many years. We have identified the keys to the success of all these projects and have distilled them into a presentation we hope you will enjoy.

1. 7
Keys
to Designing
Successful
Portals & Intranets
Jorge Ramo

2. The homepage is the company’s most
visited page, but not if it is used only as a
background…
Look for dynamic and interesting content:
internal communication, information from
your CRM, external news…
Use a Communication Plan to highlight
and prioritise what people want to know,
who will publish it and who is the target.
Communicate with your homepage
HOME
1

3. Did you know that…
…communicate news,
announcements and
organisational changes via the
home page of their new
intranet?
…the Mataró Hospital and other centres from the
more
I want to
know

4. Organise your content
BOTTOM
UP
Start by analysing your main content and group
it into levels of increasing importance (a
maximum of 3).
You will identify what is important in your
organisation, facilitate collaboration and avoid
the traditional departmentalised structure (TOP
DOWN).
And if you want avoid your portal deteriorating
with use, ensure you apply a good Governance
Plan.
2

5. … organises a vast amount of
information thanks to a structure
based on directories of spaces.?
Did you know that… …the largest open-pit mine in Europe
more
I want to
know

6. Differentiate yourself from other intranets
by expressing your personality in the
portal’s appearance.
Dare to include ideas and suggestions
from the most active users.
Including them in the design and naming
process will make them feel recognised
and encourage engagement.
Make it attractive
USER
EXPERIENCE
3

7. …for the corporate intranet of
…a user experience workgroup was
formed to decide which was the most
interesting content to feature on the
homepage?
Did you know that…
more
I want to
know

8. Expand and complement your
organisation’s formal information with
user feedback.
Encourage and reward participation:
Gamification strategies help to get
potential users involved.
Incorporate and adapt features of social
networks (tags, Wall, likes…).
Socialise your portal
SOCIAL
STRATEGY
4

9. Did you know that…
… has implemented Raona’s
social solution to invigorate
communication between its
6,000+ employees?
…one of the world’s leading infrastructure companies
more
I want to
know

10. … has developed a portal to promote
knowledge management between its
various businesses and people?
Did you know that…
…the Telco company with 130,000+ employees
more
I want to
know

11. Starting with navigation, offer users the
possibility of organising their shortcuts to the
intranet.
You will improve usability by making access
and consultation easier and quicker.
Users will begin to enjoy navigating around
the portal.
Promote personalisation
PROFILIN
G
5

12. Did you know that… one of the components of the Raona intranet, the
LINK TILES …incorporate the
advantages of
personalisation and
navigation of the new
MODERN UI from Windows
8 into your portal?
more
I want to
know

13. RESPONSIV
E DESIGN
Adapt it for any device
Allow your users to access from
tablets, PCs, mobiles, Surfaces…
Design your containers so that content
adjusts to the size and structure of the
screen.
In this way you will create an intranet
in which information can be accessed
from a variety of sites.
6

14. Did you know that… organisations such as
…adapt their developments for the new devices used
by users?
more
I want to
know

15. Publish relevant data
Your business analysis systems have a
lot to say, so why not let them talk via the
company’s most visited page.
Publish clear data about key points of
the business – your users will appreciate
it and will participate and offer feedback.
INSIGHTS
7

16. Did you know that… …. the leading retailer of frozen food products
…publishes its main sales data by sector and
region on its new internal portal?
more
I want to
know

17. Did you know that… … the packaging management company
… publishes its eco-design best
practice search engine via an
advanced Business Intelligence
component.
more
I want to
know

18. Jorge Ramo Jorge Ramo is a Project Director at
Raona where he designs and
implements portals for a wide variety
of companies.