Rant & Rave
23
Followers
Personal Information
Unternehmen/Arbeitsplatz
Coventry, West Midlands United Kingdom
Branche
Technology / Software / Internet
Webseite
www.rantandrave.com
Info
Rant & Rave provides customer engagement solutions with a difference. Created with the belief that fundamentally brands and consumers want the same thing – to deliver and receive great service – half of the FTSE rely on the Rant & Rave platform to proactively communicate with and gather fast feedback from their customers. By reducing customer effort and taking real-time inspired action, brands are able to transform Ranters into Ravers and happy customers into engaged Ravers – lifelong advocates.
Tags
customer experience
customer experience management
contact centre
voice of the customer
customer feedback management
customer engagement
customer feedback
call centre
proactive communication
customer service
employee engagement
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customer retention
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customer loyalty
customer relationship management
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culture
emotional engagement
year of emotion
employee communication
#cx
customer advocacy
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contact centre customer experience
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finance
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