The document discusses how to define your brand through developing clear and concise key messages and positioning. It emphasizes the importance of understanding your target customer and competitors, and establishing consistency across platforms in communicating what makes your brand unique and memorable to drive customer choice. Examples are provided of strong shoe brands like Christian Louboutin, Toms, Nike, and Zappos that have successfully defined their brands through distinctive positioning and consistent messaging.
7. @RaniMonson@RainMakingMkt
Seth Godin’s Definition of a Brand
A brand is the set of
expectations, memories,
stories and relationships that,
taken together, account for a
consumer’s decision to choose
one product or service over
another.
10. @RaniMonson@RainMakingMkt
Be Memorable
• How are you different
from the competitor?
• What is unique about
your brand?
• …yes, you’re still writing
all this down &
brainstorming about your
brand
11. @RaniMonson@RainMakingMkt
Stuck?
• Review your competitors
• Look at companies /
brands you aspire to
emulate
• Review keywords being
searched for on Google
in your field
• Interview your clients --
why did the hire you?
– Consider having
someone else do this
• Survey your clients
12. @RaniMonson@RainMakingMkt
Your Deliverable: Your Branding
• A clear set of short,
concise messages
that communicate
the benefits of the
brand
• This becomes the
platform for all
communication
tactics and
marketing efforts
13. @RaniMonson@RainMakingMkt
What Do You Mean By Platform
• Establishing an
image and
communicating it
consistently is
required for any
brand to establish
itself and to build
awareness
• Then, determining
the right places you
need to be for your
brand
23. @RaniMonson@RainMakingMkt
Zappos: Customer Service
“We've aligned the entire organization around one
mission: to provide the best customer service possible.
Internally, we call this our WOW philosophy.”
• Look at all the ways they are doing this…just on the
home page
24. @RaniMonson@RainMakingMkt
Back to Your Brand
• Brand is the single
largest asset of any
organization
• Your job is to protect
the brand by
communicating clearly
& consistently what the
brand stands for
– And what it doesn’t
represent
25. @RaniMonson@RainMakingMkt
Quick Review: Defining Your Brand
Questions you need to
answer:
• The 5 W’s + How
• Who is your ideal
customer?
• What’s memorable about
your brand?
Then come up with your
key messages
• Be consistent
• Be concise
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