4. Sourcing and Staffing Process Cycle Resource Planning Global Sourcing and Screening Delivery Interpersonal Skill review Project Specific Review Project Orientation Company HR Orientation Technical Skill review Offer Acceptance Close

6. BPO Focus 1. Unique Selling Points  Quality focus in delivering solutions  Existing road map to CMM level 5  Online project allocation/Management dashboard  Remote access to the client for transparent monitoring, instant project updates and full tactical and operational controls 2. Communication channels and round the clock operations  Fully Internet-enabled development center, which uses T1 data link, with backup of 256 K and 64 K links  384 K Internet Private Leased circuit from Hyderabad to California –virtual extension of any team in USA  Video conferencing facilities to discuss crucial project issues  Ability to provide offshore development, maintenance, and technical support 24 hours a day, 7 days a week, 365 days a year 3 . Infrastructure & Manpower Scalability  Fully equipped and secure operational development center in Hyderabad  Capability to scale up and scale down according to your needs  Ready-to-be-deployed similar size development facility in India  Capabilities for manpower recruitment on the fly, to enhance and ramp up existing teams

7. BPO Focus - Cont’d 4. Manpower Selection and Allocation  Very strong recruitment capability  Mapping of major talent resource towns in India  Existing manpower database – constantly growing  Right recruitment, role clarity, and appropriate project allocation for reduced turnover rates 5. Ability to serve globally  Office in USA to serve clients, if necessary  Alliance partners to service any onshore requirements  Operational contact center available around the clock

8. Contact Information For any discussion on your project or for help in your outsourcing decision, contact us .We will be glad to assist you. USA: 2 North Market ,Suite 400,San Jose-95113 408-289-8288 [email_address] India RPO Centers: B3 Sector 4, Noida ,India-20301 [email_address] 203 Fairview Plaza Himayath Nagar ,Hyderabad, AP-500029 [email_address] www.e-solutionsinc.com