1. RANDY L. MANOWSKI
3711 Green Pasture • Charlotte, NC
916-730-6014 • randymanowski@yahoo.com
REGIONAL / AREA SALES MANAGER
Dedicated professional with excellent track record of generating dramatic increases in business, sales, and market
shares, while coaching and motivating new, underperforming, and existing regions to become top performers.
• Drives growth and success, spearheading strategic analysis, planning, and human resource development.
• Creates solid foundation for business to flourish, forging strong customer, employee, and community
relationships.
• Thrives in complex and rapidly fluctuating markets, expertly defining and aligning priorities with unique needs.
• Sets, achieves, and exceeds challenging goals, inspirationally bringing out very best that each person has to offer.
• Builds, develops, and directs powerhouse teams, cultivating and leveraging strengths, while leading by example.
Strategic Analysis & Planning • Regional Sales Management • Business Development • Turnarounds
Performance Optimization • Team Building & Training • Coaching & Mentoring • Employee Development
Operational Excellence • Leadership by Example • Community Outreach • Customer Service • Project Management
PROFESSIONAL EXPERIENCE
BANK OF AMERICA HOME LOANS, Charlotte, North Carolina 11-1-2015- 7-30-2016
Mortgage Loan Specialist
Proactively solicits new residential First and Second Mortgage and sell Bank of America Mortgage and Bank products.
Work closely with an assigned branch to build a team referral relationship. Integral in the coaching of branch
employees on looking for product sales opportunities and referring to business partners.
Exceeding goals for loan volume, branch and business partner referrals. Very involved in the community and building
outside business relationships with realtors, builders, professional and personal contacts.
SAFE CREDIT UNION, Sacramento, California • 2004 – 2014
Assistant Vice President Mortgage Loan Sales Manager • 2011 – 2014
Coached, motivated, and led team of 14 mortgage loan officers and 2 branch managers to exceed goals each year for
loan production, non-interest income, and branch referrals. Reviewed and analyzed daily pipeline, production, and
portfolio. Formulated and executed strategic plans to maximize sales and team performance. Built relationships with
new prospects and existing customers such as realtors, builders, accountants, attorneys, and small, medium, and
large companies. Advanced from initial position of Manager of Underwriting Team, direct auto lending sales team and
mortgage loan sales team (2004 – 2006) to Regional Manager of 11 SAFE branches leading all aspects of sales,
operations, and administration, while serving as Consultant to executive team (2006 – 2011) to AVP Mortgage Loan
Sales Manager (2011 – 2014).
Achievements:
• Grew staff from 4 mortgage officers to 14 top performing officers,1 branch manager, and 1 mortgage coordinator
in 12 months; personally received “Exceeds Expectations” in annual job performance reviews all 10 consecutive
years of tenure.
• Outperformed goals of growing loan portfolio by 10% each year, despite rising interest rates in market and
declining mortgage loan market; achieved 130% of goal in 2012 ($290MM) and 120% of goal (330MM) in 2013.
• Motivated and led team to forge relationships with 3 major builders and +30 realtors.
• Played active role in development of new jumbo loan program, professional loan program for doctors, lawyers,
accountants, and medium-sized businesses.
• Strengthened community relations and customer base, coaching mortgage officers to conduct influential 1st
time
homeowner seminars in their respective communities.
Resume
2. WELLS FARGO, Sacramento, CA • 2000 – 2004
Regional Sales Manager
Devised and executed strategic plans and tactics to drive local and national sales as active member of senior
management team, Consultant, and Product Sales Manager for 3 largest home mortgage markets for Wells Fargo in
US: Central, Northern, and Bay Area of California. Served as active member of CRA Committee, Recruiting Planning
Committee, and 2004 Strategic Planning Committee. Performed as Sales Management Training Instructor.
Achievements:
• Managed all aspects of multiple concurrent projects successfully such as Homeowners Insurance Referral
Initiative, Mortgage to Bank Referral Program, Low to Moderate Income Program, and Minority Market
Penetration.
• Improved relations and results with internal and external strategic partners, managing training program.
• Bolstered nationwide communication and results, facilitating national channel communication process.
ADDITIONAL PROFESSIONAL HISTORY
KEY BANK, Salem, Oregon • 1996 – 2000
Vice President & Business Sales Manager
• Administered and managed all aspects of sales for 26 branches in region known as Business Banking Centers;
included sales training for branches specializing in small business and consumer mortgage development.
• Conducted ~22 joint sales calls with personnel per month.
• Served as active member of Loan Pricing Committee and Budget Committee for Key Bank of Oregon, as well as
member of Committee of CRA Team.
COMMERCIAL BANK, Salem, Oregon • 1994 – 1996
Vice President & Home Office Branch Manager
• Oversaw and managed all aspects of branch with $920M in deposits, $180M in consumer loans, and $60M in
small commercial loans; included managing 5 key manufactured RV and auto flooring relationships.
• Approved and managed all consumer mortgage and small business loans.
• Contributed actively to implementing best practice sales process, personnel policies, affirmative action, CRA,
diversity, loan policies and pricing, and budgets, serving on 7 different committees.
BANK OF AMERICA, Portland, Oregon • 1988 – 1994
Vice President & District Business Sales Manager – Oregon Bank & Security Pacific Bank • 1992 – 1994
• Managed all aspects of products and sales for 25 branches from Portland to Ontario, Oregon including sales of all
managers, loan officers, new accounts, and tellers with focus on small business and consumer mortgage loans.
• Maximized sales effectiveness, providing training on all business products and strategic methods for incorporating
them with relationship-focused banking.
Assistant Vice President & District Business Officer • 1991 – 1992
• Designed and executed strategic plans to drive business development for 25 retail branches; included product
and sales training of personnel, liaising between loan centers and branches, and authority on overrides.
• Aligned portfolios with fluctuating market conditions, providing risk management to ensure effective portfolio
management and modify credit criteria as needed.
• Elevated district from lowest performer to #1 in sales of all business products in 1 year, increasing business loan
production by 1400% and business DDA opening from 375% over prior year.
Branch Manager – Bank of America / Security Pacific / Oregon Bank • 1988 – 1991
• Led and managed all aspects of 5 different branches throughout state spanning from 7 employees and $10M in
deposits to 24 employees and $60M in deposits.
• Turned numerous underperforming branches into top performers in state in minimal periods of time; tapped
frequently to turnaround branches due to ability to quickly and dramatically increase performance.
Resume
