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AutoConnections 2012 Conference & Expo
                             September 5-8 at The Aria Resort Casino, Las Vegas

                     Connecting your dealership with the right technologies,
                    strategies, and leaders to create powerful new outcomes.


      Powerhouse Keynote Speakers
  70 Workshops, Panel Discussions & Hands-on Labs




      Jim Zeigler             Grant Cardone             William Lovejoy               Lon Safko                Dave Anderson               David Lewis
Goal driven, ambitious    Grant is a Best-selling   Lovejoy headed GM          Marketing Consultant,       President of Dave         David has been
and sales oriented, Jim   Author, Sales Training    Vehicle Sales, Service     CEO, Author of              Anderson’s Learn To       training Dealers,
became a record           Expert and Twitter Top    and Marketing, and         Extreme Digital             Lead, Dave is author of   General Managers,
setting Radio Ad Sales    10 Business Coach and     oversaw an increase in     Marketing, and Fusion       twelve leadership         Sales Managers, F&I
Manager and Auto          reality TV show host.     GM's U.S. market share     Marketing, Lon shows        development books,        Managers and
Sales and Finance         Through his five books,   in one of the most         corporations how to         including the             Salespeople on the “Art
Manager with some of      he discusses how to be    competitively              train managers to           TKO Business Series,      of Inspirational Selling”
                                                                                                                                                             .
the largest dealerships   successful in this new    challenging markets        think creatively, details   Up Your Business, If      His unique ideas have
in the country.           economy. Cardone          the industry has ever      the secrets of              You Don’t Make Waves      helped thousands of
Jim delivers dynamic,     revolutionized the        seen. Under his            launching a successful      You’ll Drown, How to      dealerships nation-
high content              auto dealer industry by   leadership, GM's truck     on-line business. His       Run Your Business by      wide achieve their
presentations on          re-engineering their      sales set records, while   best selling book The       THE BOOK, and How         sales and management
leveraging relation-      sales process and         GM's scores in National    Social Media Bible, is      to Lead by THE BOOK.      goals. David shares his
ships into increased      philosophy.               Automobile Dealers         transforming                                          ideas in a book titled,
sales and profits,                                  Association dealer-        marketing strategies.                                 The Secrets of
internet marketing and                              satisfaction surveys                                                             Inspirational Selling.
prosperity.                                         improved dramatically.




                                     CONFERENCE HOSTED BY                                              CONFERENCE PRODUCED BY
6 Exciting Expo Themes
                                                    PEOPLE Regardless of whether you operate a single-point dealership, or a
                                                    multi-franchise dealer group, the need for attracting and hiring the right people,
                                                    then cultivating a culture in the work place that retains those great people is
                                                    greater than ever before. How do you make the most out of the Millennial
                                                    Generation?
                                                       What are some of the most effective and lowest cost resources for
                                                    pre-screening and selection? What are the interview questions that keep you
                                                    compliant with federal regulations? AutoCon 2012 will bring in the experts to
                                                    connect you with the resources that you need to ensure that people power your
Preliminary Agenda                                  success and become your greatest asset, rather than becoming another
September 5th                                       challenge to deal with.
1:00 PM         Registration Opens
                                                    PROCESS Whether operating a CRM system, or simply updating specials
3:00            Business Assessments
                                                    and inventory displays, the need for Process definition, implementation, and
5:00 PM         General Session                     training to support the consistent execution of work flow procedure is more
6:00 PM         AWA Reception                       acute today than ever before.
7:00 PM         2012 AWA Awards Ceremony               With more prospective customers than ever before making contact with
                                                    dealers prior to physically visiting the dealership, customer communication
September 6th                                       process is an essential ingredient for a dealer’s success. AutoCon 2012 will
7:30 AM         Breakfast                           provide mission critical information and insights on process management such
                                                    as CRM, email template design and daily use, daily workflow task lists, BDC
8:30 AM         General Session
                                                    design and implementation, Internet Sales.
10:00 AM        Ten Workshops
11:00 AM        Break in Exhibit Hall               MEASUREMENT Many dealers and managers are familiar with the
11:45 AM        Ten Workshops                       phrase “You cannot manage what you do not measure…” , yet far too often
1:00 PM         Lunch                               dealers are asked to make decisions around marketing, sales, process and
2:00 PM         General Session Keynote             investments without adequate performance metrics, analytics or other
3:15 PM         Break in Exhibit Hall               information that would make up what we all refer to as “measurement”   .
4:00 PM         Ten Workshops                          This workshop track is all about connecting dealers with the resources, tools,
5:15 PM         Sponsored Labs
                                                    strategies and tactics to drive measurement and accountability in a dealership
                                                    so that your decisions become data empowered and more likely to result in an
6:00 PM         General Session
                                                    ongoing, ever improving competitive advantage.
7:00 PM         Evening Reception in Exhibit Hall
                                                    SOCIAL MEDIA Social networks continue to grow at rapid speeds for
September 7th                                       one reason: we’re all social by nature. This especially holds true in the
7:30 AM         Breakfast                           automotive industry, where customer service and social interactions are the
8:30 AM         General Session                     foundation of a successful dealership.
10:00 AM        Ten Workshops                          This conference puts an emphasis on leveraging social media and online
11:00 AM        Break in Exhibit Hall               networking to grow your dealership’s online presence. All the major bases will
                                                    be covered, including Facebook, Twitter, Google+, Pinterest, and several other
11:45 AM        Ten Workshops
                                                    niche networks.
1:00 PM         Lunch
2:00 PM         Panel Discussion                    LOCAL REACH Capturing local buyers is the key to success for most
3:15 PM         Break in Exhibit Hall               dealers. This starts with being visible in local search results, such as Google
4:00 PM         Ten Workshops                       Places and Yelp, and continues with gaining positive reviews on these sites from
5:15 PM         Sponsored Labs                      satisfied customers.
6:00 PM         General Session                        AutoCon 2012 focuses on the fundamentals of local marketing for your
7:00 PM         Evening Reception in Exhibit Hall   dealership. Topics range from creating a consistent local branding strategy to
                                                    building relationships with community influencers to drive traffic and referrals
                                                    to your dealership.
September 8th
7:30 AM         Breakfast                           MOBILE Over 90% of Americans keep their cell phones within arms reach
8:30 AM         Ten Workshops                       24 hours a day. Mobile is one of the fastest growing consumption channels, with
10:00 AM        General Session                     smart phone adoption rates skyrocketing among consumers.
11:30 PM        Closing Remarks                        With more website visitors coming via mobile devices, it is increasingly
12:00 PM        Bonus Workshop Sessions             important for dealers to have a strong presence in this area. AutoCon 2012
                                                    delivers key information about mobile topics such as responsive web design,
                                                    creating custom mobile apps, SMS marketing strategies and more.
REASONS TO ATTEND:
                       The AUTO CONNECTIONS difference:

                  TRIC                                                             Educational

               CEN                                    Aria tes
                                                         Ra
                                                                                     Courses

             R                                       om ight                 Our Educational Workshops are
                                                  Ro     /n                  pitch-free, lead by vetted industry
                     Sponsored                     $ 125                     experts, national speakers, and
   LE


                                                                             proven thought leaders.
                     Workshops
DEA



                 Gives dealers who are shopping
                 for solutions, new technology,              Business
                 products and services the
                 opportunity to hear first hand
                                                             Friendly
                 from supplier experts.             Staying connected is a priority -
                                                                              Early
                                                    FREE WiFi is provided in all
                                                                            Regi Bird
                                                    areas (exhibit hall, hotel
           r                                        rooms, workshops and labs). strat
     eale als
   D p                                                                      Disco ion
        i                         AutoCon                                         unts
  P rinc ive                                                                   End
     rece entary                  Culture                                   June
                                                                                 30
        im
    mpl tration
                          Breakfast and Lunch are a great
 co      s
                          opportunity for peer-to-peer
                                                                 AutoCon Labs
    regi                  networking and sharing of best
                          practices – and all are included      AutoCon offers hands-on
                          in your registration.                 presentations of products
                                                                and technology in a genius
       Expo Hall                                                lab setting.
   Our exhibition hall is
   organized by product groups,
                                                ve
   making shopping easy.
                                          R ecei nds
                                                a
                                            ous lier
        1 Measurement
        2 People                         Th pp
                                              u
        3 Process
                                          in S edits
                                             Cr
        4 Social
        5 Local
        6 Mobile




            Vegas is a gas,
       you could have some fun
      while you learn something.
Why we’re excited about AutoCon 2012…
Dealer Principal & General Manager                                    Marketing Manager
“There are dozens of dealer events, and it                            “This year I’ve had the opportunity to attend
can be an overwhelming decision                                       both the Digital Marketing Strategies and
choosing which one(s) to attend. However,                             Automotive Boot Camp conferences put on by
I will always send my team to the FCE                                 First Class Educators and both have indeed
events because I want the best – and they                             been first class events. The digital marketing
always deliver!”                                                      landscape is becoming increasingly dynamic
                                                                      and the FCE events I’ve attended have really hit
Tracy Myers, Dealer Principal                                         on the latest trends and developments. Even
Frank Myers Auto Maxx                                                 the most seasoned automotive digital marketers will learn something
                                                                      new given the diversity and depth of topics lead by experts from within
                                                                      and outside the industry.
Operations & General Sales Manager                                    FCE conferences are a great opportunity to quickly and efficiently
                                                                      bring your dealer team up to speed on all things digital and get them
“First Class Educators have provided game-changing education in the   energized to adjust and implement their marketing strategies. This is
digital marketing realm for my staff and                              exactly why we brought 21 members from our group to Automotive
I. This is the way of the future. These                               Boot Camp.”
events are excellent for dealers ready to
change and wanting to understand the                                  Ben Robertaccio, Marketing Manager
digital world."                                                       Morrie's Automotive Group

MJ MacDonald, Operations Manager
Bountiful Mazda • Orem Mazda                                          Social Media Manager
                                                                      “I have participated in 2 events that First Class Educators has sponsored,
Business Development Center (BDC) &                                   Digital Marketing Strategies and Automotive Boot Camp. FCE always
Internet Manager                                                      seems to have their finger on the pulse of what is
                                                                      happening in the Auto Industry and the impact
“The team at FCE seems to always outdo themselves and I expect        that digital marketing has on it (I think Carrie has
AutoCon2012 to be no different. The line-up of speakers that they     a crystal ball).
attract are true Industry leaders. I always                           FCE has the best speakers, teachers and even
end up having not just a few but many                                 mentors to guide and teach you. The selection of
things to implement back at the dealer-                               topics and classes is wide and varied, I just wish I
ship. In just two days I can gain more                                could clone myself so I could get to ALL of them!
information from peers and speakers than                              I usually walk in thinking I know it all, and walk
months of training and research on my                                 out having learned so much new information. I look forward to
own. ”                                                                the next event!”

Lindsay Lavery, eCommerce Director                                    Trish Spagnola, Director of Interactive Marketing & Media
Lavery Automotive                                                     Westbury Jeep Chrysler Dodge Ram • Grand Prix Subaru • Garden City Jeep
                                                                      Chrysler Dodge Ram • FIAT of Westbury • Levittown Ford

Internet Sales Director
                                                                      Internet Sales Director
"First Class Educators brings together some
of the best and brightest in the industry.                            “I have attended several First Class Educator
Consequently, Automotive Bootcamp                                     events, and I am always impressed with the
events have been a valuable source of                                 comaraderie of dealers, the quality of speakers
information and provided me with some of                              and trainers, and I always manage to leave with
the tools and ideas necessary to build our                            more ideas than we can put into place. I highly
eCommerce operations."                                                recommend FCE events for any dealer that
                                                                      wants to stay ahead of the curve."
Tony Rhoades, Internet Sales Director
Gunn Auto                                                             Dani Hart, Internet Sales Director
                                                                      Pohanka Auto Group
AutoConnections 2012
                                          Conference & Expo
                                             September 5-8, 2012
                                        Aria Resort & Casino, Las Vegas




Aria Resort & Casino - THIRD FLOOR                      EXHIBIT HALL                                                 MEETING ROOMS
                                                           & Process
                   LABS                                                                                                  Board      7




                                                                                                 •
                                                                                                                    8    Room




                                                        People
                                                                                                                                    6




                                                                   Premium Exhibitor Space

                                                                                                 Measurement
                                                                                                                    9               5
                                                                                                                          10
                                                                                                                                    4


                                                        •
                 GENERAL             MEALS
         STAGE




                 SESSION                                                                                                            3
                                                                                                                          11
                  & AWA                                 Mobile
                 Ceremony                                                                                           12              2


                                                                                                 •
                                                                                                                                    1
                                                                                                 Social
                                                                                                                    13
                                                        •




 RESTROOMS                                                       Local                       •
                                                                                                                         PRESS    RESTROOMS

                                             ENTRY

                                     EVENT SPONSORS & EXHIBITORS




                      For Sponsorship, Exhibitor and Speaker Opportunities
                 call Carrie Hemphill, Managing Director of First Class Educators
                                         at 908-601-6475


                 CONFERENCE HOSTED BY                                                                          CONFERENCE PRODUCED BY

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AutoCon 2012 Conference and Exposition Magazine Ad

  • 1. AutoConnections 2012 Conference & Expo September 5-8 at The Aria Resort Casino, Las Vegas Connecting your dealership with the right technologies, strategies, and leaders to create powerful new outcomes. Powerhouse Keynote Speakers 70 Workshops, Panel Discussions & Hands-on Labs Jim Zeigler Grant Cardone William Lovejoy Lon Safko Dave Anderson David Lewis Goal driven, ambitious Grant is a Best-selling Lovejoy headed GM Marketing Consultant, President of Dave David has been and sales oriented, Jim Author, Sales Training Vehicle Sales, Service CEO, Author of Anderson’s Learn To training Dealers, became a record Expert and Twitter Top and Marketing, and Extreme Digital Lead, Dave is author of General Managers, setting Radio Ad Sales 10 Business Coach and oversaw an increase in Marketing, and Fusion twelve leadership Sales Managers, F&I Manager and Auto reality TV show host. GM's U.S. market share Marketing, Lon shows development books, Managers and Sales and Finance Through his five books, in one of the most corporations how to including the Salespeople on the “Art Manager with some of he discusses how to be competitively train managers to TKO Business Series, of Inspirational Selling” . the largest dealerships successful in this new challenging markets think creatively, details Up Your Business, If His unique ideas have in the country. economy. Cardone the industry has ever the secrets of You Don’t Make Waves helped thousands of Jim delivers dynamic, revolutionized the seen. Under his launching a successful You’ll Drown, How to dealerships nation- high content auto dealer industry by leadership, GM's truck on-line business. His Run Your Business by wide achieve their presentations on re-engineering their sales set records, while best selling book The THE BOOK, and How sales and management leveraging relation- sales process and GM's scores in National Social Media Bible, is to Lead by THE BOOK. goals. David shares his ships into increased philosophy. Automobile Dealers transforming ideas in a book titled, sales and profits, Association dealer- marketing strategies. The Secrets of internet marketing and satisfaction surveys Inspirational Selling. prosperity. improved dramatically. CONFERENCE HOSTED BY CONFERENCE PRODUCED BY
  • 2. 6 Exciting Expo Themes PEOPLE Regardless of whether you operate a single-point dealership, or a multi-franchise dealer group, the need for attracting and hiring the right people, then cultivating a culture in the work place that retains those great people is greater than ever before. How do you make the most out of the Millennial Generation? What are some of the most effective and lowest cost resources for pre-screening and selection? What are the interview questions that keep you compliant with federal regulations? AutoCon 2012 will bring in the experts to connect you with the resources that you need to ensure that people power your Preliminary Agenda success and become your greatest asset, rather than becoming another September 5th challenge to deal with. 1:00 PM Registration Opens PROCESS Whether operating a CRM system, or simply updating specials 3:00 Business Assessments and inventory displays, the need for Process definition, implementation, and 5:00 PM General Session training to support the consistent execution of work flow procedure is more 6:00 PM AWA Reception acute today than ever before. 7:00 PM 2012 AWA Awards Ceremony With more prospective customers than ever before making contact with dealers prior to physically visiting the dealership, customer communication September 6th process is an essential ingredient for a dealer’s success. AutoCon 2012 will 7:30 AM Breakfast provide mission critical information and insights on process management such as CRM, email template design and daily use, daily workflow task lists, BDC 8:30 AM General Session design and implementation, Internet Sales. 10:00 AM Ten Workshops 11:00 AM Break in Exhibit Hall MEASUREMENT Many dealers and managers are familiar with the 11:45 AM Ten Workshops phrase “You cannot manage what you do not measure…” , yet far too often 1:00 PM Lunch dealers are asked to make decisions around marketing, sales, process and 2:00 PM General Session Keynote investments without adequate performance metrics, analytics or other 3:15 PM Break in Exhibit Hall information that would make up what we all refer to as “measurement” . 4:00 PM Ten Workshops This workshop track is all about connecting dealers with the resources, tools, 5:15 PM Sponsored Labs strategies and tactics to drive measurement and accountability in a dealership so that your decisions become data empowered and more likely to result in an 6:00 PM General Session ongoing, ever improving competitive advantage. 7:00 PM Evening Reception in Exhibit Hall SOCIAL MEDIA Social networks continue to grow at rapid speeds for September 7th one reason: we’re all social by nature. This especially holds true in the 7:30 AM Breakfast automotive industry, where customer service and social interactions are the 8:30 AM General Session foundation of a successful dealership. 10:00 AM Ten Workshops This conference puts an emphasis on leveraging social media and online 11:00 AM Break in Exhibit Hall networking to grow your dealership’s online presence. All the major bases will be covered, including Facebook, Twitter, Google+, Pinterest, and several other 11:45 AM Ten Workshops niche networks. 1:00 PM Lunch 2:00 PM Panel Discussion LOCAL REACH Capturing local buyers is the key to success for most 3:15 PM Break in Exhibit Hall dealers. This starts with being visible in local search results, such as Google 4:00 PM Ten Workshops Places and Yelp, and continues with gaining positive reviews on these sites from 5:15 PM Sponsored Labs satisfied customers. 6:00 PM General Session AutoCon 2012 focuses on the fundamentals of local marketing for your 7:00 PM Evening Reception in Exhibit Hall dealership. Topics range from creating a consistent local branding strategy to building relationships with community influencers to drive traffic and referrals to your dealership. September 8th 7:30 AM Breakfast MOBILE Over 90% of Americans keep their cell phones within arms reach 8:30 AM Ten Workshops 24 hours a day. Mobile is one of the fastest growing consumption channels, with 10:00 AM General Session smart phone adoption rates skyrocketing among consumers. 11:30 PM Closing Remarks With more website visitors coming via mobile devices, it is increasingly 12:00 PM Bonus Workshop Sessions important for dealers to have a strong presence in this area. AutoCon 2012 delivers key information about mobile topics such as responsive web design, creating custom mobile apps, SMS marketing strategies and more.
  • 3. REASONS TO ATTEND: The AUTO CONNECTIONS difference: TRIC Educational CEN Aria tes Ra Courses R om ight Our Educational Workshops are Ro /n pitch-free, lead by vetted industry Sponsored $ 125 experts, national speakers, and LE proven thought leaders. Workshops DEA Gives dealers who are shopping for solutions, new technology, Business products and services the opportunity to hear first hand Friendly from supplier experts. Staying connected is a priority - Early FREE WiFi is provided in all Regi Bird areas (exhibit hall, hotel r rooms, workshops and labs). strat eale als D p Disco ion i AutoCon unts P rinc ive End rece entary Culture June 30 im mpl tration Breakfast and Lunch are a great co s opportunity for peer-to-peer AutoCon Labs regi networking and sharing of best practices – and all are included AutoCon offers hands-on in your registration. presentations of products and technology in a genius Expo Hall lab setting. Our exhibition hall is organized by product groups, ve making shopping easy. R ecei nds a ous lier 1 Measurement 2 People Th pp u 3 Process in S edits Cr 4 Social 5 Local 6 Mobile Vegas is a gas, you could have some fun while you learn something.
  • 4. Why we’re excited about AutoCon 2012… Dealer Principal & General Manager Marketing Manager “There are dozens of dealer events, and it “This year I’ve had the opportunity to attend can be an overwhelming decision both the Digital Marketing Strategies and choosing which one(s) to attend. However, Automotive Boot Camp conferences put on by I will always send my team to the FCE First Class Educators and both have indeed events because I want the best – and they been first class events. The digital marketing always deliver!” landscape is becoming increasingly dynamic and the FCE events I’ve attended have really hit Tracy Myers, Dealer Principal on the latest trends and developments. Even Frank Myers Auto Maxx the most seasoned automotive digital marketers will learn something new given the diversity and depth of topics lead by experts from within and outside the industry. Operations & General Sales Manager FCE conferences are a great opportunity to quickly and efficiently bring your dealer team up to speed on all things digital and get them “First Class Educators have provided game-changing education in the energized to adjust and implement their marketing strategies. This is digital marketing realm for my staff and exactly why we brought 21 members from our group to Automotive I. This is the way of the future. These Boot Camp.” events are excellent for dealers ready to change and wanting to understand the Ben Robertaccio, Marketing Manager digital world." Morrie's Automotive Group MJ MacDonald, Operations Manager Bountiful Mazda • Orem Mazda Social Media Manager “I have participated in 2 events that First Class Educators has sponsored, Business Development Center (BDC) & Digital Marketing Strategies and Automotive Boot Camp. FCE always Internet Manager seems to have their finger on the pulse of what is happening in the Auto Industry and the impact “The team at FCE seems to always outdo themselves and I expect that digital marketing has on it (I think Carrie has AutoCon2012 to be no different. The line-up of speakers that they a crystal ball). attract are true Industry leaders. I always FCE has the best speakers, teachers and even end up having not just a few but many mentors to guide and teach you. The selection of things to implement back at the dealer- topics and classes is wide and varied, I just wish I ship. In just two days I can gain more could clone myself so I could get to ALL of them! information from peers and speakers than I usually walk in thinking I know it all, and walk months of training and research on my out having learned so much new information. I look forward to own. ” the next event!” Lindsay Lavery, eCommerce Director Trish Spagnola, Director of Interactive Marketing & Media Lavery Automotive Westbury Jeep Chrysler Dodge Ram • Grand Prix Subaru • Garden City Jeep Chrysler Dodge Ram • FIAT of Westbury • Levittown Ford Internet Sales Director Internet Sales Director "First Class Educators brings together some of the best and brightest in the industry. “I have attended several First Class Educator Consequently, Automotive Bootcamp events, and I am always impressed with the events have been a valuable source of comaraderie of dealers, the quality of speakers information and provided me with some of and trainers, and I always manage to leave with the tools and ideas necessary to build our more ideas than we can put into place. I highly eCommerce operations." recommend FCE events for any dealer that wants to stay ahead of the curve." Tony Rhoades, Internet Sales Director Gunn Auto Dani Hart, Internet Sales Director Pohanka Auto Group
  • 5. AutoConnections 2012 Conference & Expo September 5-8, 2012 Aria Resort & Casino, Las Vegas Aria Resort & Casino - THIRD FLOOR EXHIBIT HALL MEETING ROOMS & Process LABS Board 7 • 8 Room People 6 Premium Exhibitor Space Measurement 9 5 10 4 • GENERAL MEALS STAGE SESSION 3 11 & AWA Mobile Ceremony 12 2 • 1 Social 13 • RESTROOMS Local • PRESS RESTROOMS ENTRY EVENT SPONSORS & EXHIBITORS For Sponsorship, Exhibitor and Speaker Opportunities call Carrie Hemphill, Managing Director of First Class Educators at 908-601-6475 CONFERENCE HOSTED BY CONFERENCE PRODUCED BY