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Principle of Management 
Module Code: MGT-101 
Semester: 5th 
Group: E-2 
Batch: 18th 
Submission Date: 25th September 2014 
Submitted to 
Mahfuzul Islam Mahfuj 
Lecturer 
Faculty of Apparel Manufacturing Management & Technology, 
Shanto-Mariam University of Creative Technology, Dhaka. 
Submitted by 
Sl.No. Name ID 
1 Md. Hasanuzzaman (Group Leader) 121011403 
2 Md. Rakibul Hasan Shorif 121011421 
3 Md. Mizanur Rahman 121011423 
4 Al-Mamun Mia 121011424
Presentation Title 
Management By Objective 
(MBO Process)
Agenda 
Introduction 
Definition 
Objectives 
MBO principles 
Smart goal 
The MBO process 
tools 
Advantage 
Disadvantage 
Problem & Limitation 
Obsolete 
Conclusion
Introduction 
 Popular Technique of Appraisal of managerial 
performance. 
 Introduced by Peter Druker’s book, “THE PRACTICE 
OF MANAGEMENT”, Published in 1954. 
 Usually been design and used with the business & 
Industries. 
 It is the most widely accepted philosophy of 
management today. It is a demanding and rewarding 
style of management. 
 A process whereby superiors & subordinates 
jointly identify the common objectives to make 
best of organizational resources.
DEFINATION 
BY PETER DRUKER
DEFINITION OF MBO 
 Management Model based on Objectives that are agreed 
on between Management and Employees 
 The aim is to reach overall Strategic Goals for the 
Organization but also Individual Goals for the Employees 
 This Model integrates Employees in the planning process 
what leads to Participation, Motivation and Commitment
DEFINITION OF MBO 
 Employees measure their dailyWork on their individual 
goals and act in best interest of the company 
 Sum of all individual goals forms the overall goal of the 
company
Objectives 
To Measure and judge performance. 
To relate individual performance to 
organizational goals 
To clarify both the job to be done and the 
expectations of accomplishment. 
To foster the increasing competence & growth 
of the subordinates. 
To enhance communication between superior 
& subordinates. 
To serve as a basis for judgment about salary & 
Promotion. 
To stimulate the subordinate‘s motivation. 
To serve as a device for organizational control 
& Integration.
Balance Between 
Management 
Employee 
Empowerment 
The balance between management and 
employee empowerment has to be struck, not 
by thinkers, but by practicing managers. 
Turning their aims into successful actions, 
forces managers to master four basic 
operations: 
 setting objectives, 
 organizing the group, 
 motivating and communicating, 
 measuring performance, and 
developing people, including yourself.
MBO Principles 
Setting Goals Together 
Periodically Evaluation 
Support from Superior 
Focus on Goals, not on Methodologies 
MBO 
PRINCIPLES
How to 
Establish 
g o a l S ?
How to be a smart? 
Specific 
Measurable 
Achievable 
Relevant 
Time-based
SMART G O A L STEP-1 
Get SPECIFIC and clear 
about what you want to 
achieve! 
I want to be 
rich
SMART G O A L STEP-2 
Make your goal 
MEASURABLE-quantify 
what you want ! 
I want to have 
One Billion 
Dollars
SMART G O A L STEP-3 
Make your goal 
ACHIEVABLE within 
your resources! 
I work hard 
as hell
Make your goal 
RELEVANT–Is it 
worthwhile? 
SMART G O A L STEP-4 
I want to 
keep her 
happy
SMART G O A L STEP-5 
Your goal needs to be 
TIMED-Set a start and a 
finish date! 
One year till 
the first 
million
SMART G O A L Finally 
Work 
Specific 
Measurable 
Achievable Have 
S 
U 
C 
E 
S 
S 
Relevant 
Time-based
Central 
Goal Setting 
The MBO’s 
Process 
Individual 
Goal Setting 
Progress 
Monitored 
Performance 
appraisal 
The MBO’s Process 
Next MBO 
Operating 
period 
Achievers 
Rewarded
CENTRAL GOAL SETTING 
Routine 
Objectives 
Problem-Solving 
Objectives 
Improvement 
Objectives 
Innovation 
Objectives
INDIVIDUAL GOAL SETTING 
Development of 
Individual Goals 
Revision of Job 
Description 
Resource 
Allocation
PROGRESS MONITORED 
- Objectives and key results 
- Long and short term priorities 
- Scope of assistance expected 
- Standards of performance
PROPERFORMANCE APPRAISAL 
Self Evaluation 
360-Degree 
Evaluation 
Checklist 
Evaluation 
Critical Incidents 
Method
Non-Financial 
Motivators 
Financial 
Motivators 
 Salaries 
 Commission 
 Share Ownership 
 Performance Pay 
 Job Enlargement 
 Job Rotation 
 Job Enrichment 
 Empowerment 
ACHIEVERS REWARDED
TOOLS
KEY PERFORMANCE INDICATORS 
Organizational Goals = 
Organizational KPI 
(e.g. number of complaints in the end of the week) 
Individual Goal = 
Individual KPI 
(e.g. weekly % difference in complaints handled that result in 
satisfied customers vs. unsatisfied customers)
8 Key Result Areas 
Where Managers Must Pursue Clear Objectives 
Marketing 
Innovation 
Human organization 
Financial resources 
Physical resources 
productivity 
Social responsibility 
Profit requirement
ADVANTAGES OF MBO 
• Improves employee motivation 
• Improves communication in the 
organization 
• Flags up and highlights training needs 
required to achieve objectives 
• Improves overall performance and 
efficiency
DISADVANTAGES OF MBO 
 Requires the cooperation of all employees 
to succeed 
 Can be bureaucratic and time consuming 
(meetings, feedback) 
 Can encourage short-term rather a more 
focused long-term growth 
 Setting targets for certain specialized 
employees may be difficult
PROBLEMS AND LIMITATIONS OF MBO 
Difficulty of setting goals 
Failure to teach MBO philosophy 
Problems in objective setting 
Emphasis on short-term objectives 
Inflexibility 
Frustration
Is MBO 
OBSOLETE?
 High Volatility in Markets 
and Trends 
YES! BUT WHY? 
 Conservative Individual 
Goals 
 Having productivity 
measured is hard 
 Non Collaborative Goals = 
Inefficiency
Conclusion 
• MBO is used for different purposes. Some organizations 
use MBO to clarify the employee’s job , others use it to 
motivate employees while still other organizations apply 
MBO as a performance control mechanism to check 
performance. In this way MBO process is directly related 
to all the major functions of management. 
Thus, MBO is a result-oriented and rational philosophy. 
It permits management by results in place of 
management by crisis. Many organizations both in the 
private sector and the public sector have benefited a lot 
through the application of MBO.
MBO Process (Management by Objective)
MBO Process (Management by Objective)
MBO Process (Management by Objective)

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MBO Process (Management by Objective)

  • 1.
  • 3. Principle of Management Module Code: MGT-101 Semester: 5th Group: E-2 Batch: 18th Submission Date: 25th September 2014 Submitted to Mahfuzul Islam Mahfuj Lecturer Faculty of Apparel Manufacturing Management & Technology, Shanto-Mariam University of Creative Technology, Dhaka. Submitted by Sl.No. Name ID 1 Md. Hasanuzzaman (Group Leader) 121011403 2 Md. Rakibul Hasan Shorif 121011421 3 Md. Mizanur Rahman 121011423 4 Al-Mamun Mia 121011424
  • 4. Presentation Title Management By Objective (MBO Process)
  • 5. Agenda Introduction Definition Objectives MBO principles Smart goal The MBO process tools Advantage Disadvantage Problem & Limitation Obsolete Conclusion
  • 6. Introduction  Popular Technique of Appraisal of managerial performance.  Introduced by Peter Druker’s book, “THE PRACTICE OF MANAGEMENT”, Published in 1954.  Usually been design and used with the business & Industries.  It is the most widely accepted philosophy of management today. It is a demanding and rewarding style of management.  A process whereby superiors & subordinates jointly identify the common objectives to make best of organizational resources.
  • 8. DEFINITION OF MBO  Management Model based on Objectives that are agreed on between Management and Employees  The aim is to reach overall Strategic Goals for the Organization but also Individual Goals for the Employees  This Model integrates Employees in the planning process what leads to Participation, Motivation and Commitment
  • 9. DEFINITION OF MBO  Employees measure their dailyWork on their individual goals and act in best interest of the company  Sum of all individual goals forms the overall goal of the company
  • 10. Objectives To Measure and judge performance. To relate individual performance to organizational goals To clarify both the job to be done and the expectations of accomplishment. To foster the increasing competence & growth of the subordinates. To enhance communication between superior & subordinates. To serve as a basis for judgment about salary & Promotion. To stimulate the subordinate‘s motivation. To serve as a device for organizational control & Integration.
  • 11. Balance Between Management Employee Empowerment The balance between management and employee empowerment has to be struck, not by thinkers, but by practicing managers. Turning their aims into successful actions, forces managers to master four basic operations:  setting objectives,  organizing the group,  motivating and communicating,  measuring performance, and developing people, including yourself.
  • 12. MBO Principles Setting Goals Together Periodically Evaluation Support from Superior Focus on Goals, not on Methodologies MBO PRINCIPLES
  • 13. How to Establish g o a l S ?
  • 14. How to be a smart? Specific Measurable Achievable Relevant Time-based
  • 15. SMART G O A L STEP-1 Get SPECIFIC and clear about what you want to achieve! I want to be rich
  • 16. SMART G O A L STEP-2 Make your goal MEASURABLE-quantify what you want ! I want to have One Billion Dollars
  • 17. SMART G O A L STEP-3 Make your goal ACHIEVABLE within your resources! I work hard as hell
  • 18. Make your goal RELEVANT–Is it worthwhile? SMART G O A L STEP-4 I want to keep her happy
  • 19. SMART G O A L STEP-5 Your goal needs to be TIMED-Set a start and a finish date! One year till the first million
  • 20. SMART G O A L Finally Work Specific Measurable Achievable Have S U C E S S Relevant Time-based
  • 21. Central Goal Setting The MBO’s Process Individual Goal Setting Progress Monitored Performance appraisal The MBO’s Process Next MBO Operating period Achievers Rewarded
  • 22. CENTRAL GOAL SETTING Routine Objectives Problem-Solving Objectives Improvement Objectives Innovation Objectives
  • 23. INDIVIDUAL GOAL SETTING Development of Individual Goals Revision of Job Description Resource Allocation
  • 24. PROGRESS MONITORED - Objectives and key results - Long and short term priorities - Scope of assistance expected - Standards of performance
  • 25. PROPERFORMANCE APPRAISAL Self Evaluation 360-Degree Evaluation Checklist Evaluation Critical Incidents Method
  • 26. Non-Financial Motivators Financial Motivators  Salaries  Commission  Share Ownership  Performance Pay  Job Enlargement  Job Rotation  Job Enrichment  Empowerment ACHIEVERS REWARDED
  • 27. TOOLS
  • 28. KEY PERFORMANCE INDICATORS Organizational Goals = Organizational KPI (e.g. number of complaints in the end of the week) Individual Goal = Individual KPI (e.g. weekly % difference in complaints handled that result in satisfied customers vs. unsatisfied customers)
  • 29. 8 Key Result Areas Where Managers Must Pursue Clear Objectives Marketing Innovation Human organization Financial resources Physical resources productivity Social responsibility Profit requirement
  • 30. ADVANTAGES OF MBO • Improves employee motivation • Improves communication in the organization • Flags up and highlights training needs required to achieve objectives • Improves overall performance and efficiency
  • 31. DISADVANTAGES OF MBO  Requires the cooperation of all employees to succeed  Can be bureaucratic and time consuming (meetings, feedback)  Can encourage short-term rather a more focused long-term growth  Setting targets for certain specialized employees may be difficult
  • 32. PROBLEMS AND LIMITATIONS OF MBO Difficulty of setting goals Failure to teach MBO philosophy Problems in objective setting Emphasis on short-term objectives Inflexibility Frustration
  • 34.  High Volatility in Markets and Trends YES! BUT WHY?  Conservative Individual Goals  Having productivity measured is hard  Non Collaborative Goals = Inefficiency
  • 35. Conclusion • MBO is used for different purposes. Some organizations use MBO to clarify the employee’s job , others use it to motivate employees while still other organizations apply MBO as a performance control mechanism to check performance. In this way MBO process is directly related to all the major functions of management. Thus, MBO is a result-oriented and rational philosophy. It permits management by results in place of management by crisis. Many organizations both in the private sector and the public sector have benefited a lot through the application of MBO.