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Management Information System
It’s a computer based system that makes
information available to the user’s. The users
usually comprise of an organisational entity
1
MIS
for
strategic &
policy
decision making
planning and
Management information for
tactical planning and
Decision making
Management information for
Operational planning, decision making
and Control
Transaction Processing, Inquiry response
PYRAMID STRUCTURE OF MIS BASED ON
ACTIVITIES
TOP MANAGEMENT
STAFF SPECIALISTS
FIRST LEVEL
MANAGERS
CLERICAL
STAFF
Unstructured/
non-programmed
decisions
Structured/
Programmed
Decisions
2
3
MIS ensures that an appropriate data is collected
from various sources, processed and sent further to
all the needy destinations
It processes various transactions in the system and
initiates appropriate actions as required to keep
the system in a state of equilibrium
MIS provides Information Reporting System for
Normal and Exception Reporting for crisis
situations
MIS is flexible in its operations and responds to
a variety of information needs at all levels.
Impact of MIS
• Increases efficiency in the management functions:
• Tracking and monitoring of the functional targets
becomes easy.
• Functional managers are continually informed
about the progress, achievements, and shortfalls in
activities and targets.
• Probable trends in various aspects of business
helps in forecasting and long term prospective
planning.
• MIS keep the system in a state of equilibrium.
4
MIS COMPONENTS
5
Backup data
Restart job
Virus scan
Hardware Software
People Procedures
Data
MIS ORGANIZATION
6
Business Operations
Tactical
Management
Strategic
Mgt.
TYPES OF MIS -
Transaction Processing System :- regularly scheduled
reports based on data extracted and summarized it to
middle and operational level managers to identify and
inform structured and semi-structured decision problems
• Decision Support System :- DSS are computer program
applications used by middle management to compile
information from a wide range of sources to support
problem solving and decision making.
• Executive Information System :- EIS is a reporting tool that
provides quick access to summarized reports coming from
all company levels and departments such as
accounting, human resources and operations.
7
• Marketing Information System are designed
specifically for managing the marketing aspects of
the business.
• Office Automation System (OAS) support
communication and productivity in the enterprise by
automating work flow and eliminating bottlenecks.
OAS may be implemented at any and all levels of
management.
• School management information systems (MIS) cover
school administration,and often including teaching
and learning materials.
8
SYSTEM DEVELOPMENT PROCESS
9
System
analysis
System design
programming
Testing
Conversion
Production and
maintenance
Organization
FUNCTIONAL PERSPECTIVES OF MIS
Financial MIS
Manufacturing
Marketing
Pricing
Transportation and Logistics
Human Resources
10
ENTERPRISE APPLICATION
• Enterprise Resource Planing(ERP) systems provide
an organization with integrated software modules
and a unified database which enable efficient
planning, managing, and controlling of all core
business processes across multiple locations.
• Supply Chain Management (SCM) systems enable
more efficient management of the supply chain
by integrating the links in a supply chain. This
may include
suppliers, manufacturers, wholesalers, retailers
and final customers
11
• Customer Relationship Management -(CRM) systems
help businesses manage relationships with potential and
current customers and business partners across
marketing, sales, and service
• Knowledge Management system (KMS) helps
organizations facilitate the
collection, recording, organization, retrieval, and
dissemination of knowledge. This may include
documents, accounting records, and unrecorded
procedures, practices and skills
12
Advantages
13
• Companies are able to highlight their strengths and
weaknesses due to the presence of revenue
reports, employees' performance record etc.
• Giving an overall picture of the company and acting
as a communication and planning tool.
• The availability of the customer data and feedback
can help the company to align their business
processes according to the needs of the customers.
• The consumer buying trends and behaviours can be
predicted by the analysis of sales and revenue
reports from each operating region of the company.
Disadvantages
• Unemployment
• Lack of job security
• Privacy
• Lack of flexibility to update itself
• Constant Monitoring Issues
• Takes into account only its quantitative factor not the
qualitative
• Expensive
14

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Mis

  • 1. Management Information System It’s a computer based system that makes information available to the user’s. The users usually comprise of an organisational entity 1
  • 2. MIS for strategic & policy decision making planning and Management information for tactical planning and Decision making Management information for Operational planning, decision making and Control Transaction Processing, Inquiry response PYRAMID STRUCTURE OF MIS BASED ON ACTIVITIES TOP MANAGEMENT STAFF SPECIALISTS FIRST LEVEL MANAGERS CLERICAL STAFF Unstructured/ non-programmed decisions Structured/ Programmed Decisions 2
  • 3. 3 MIS ensures that an appropriate data is collected from various sources, processed and sent further to all the needy destinations It processes various transactions in the system and initiates appropriate actions as required to keep the system in a state of equilibrium MIS provides Information Reporting System for Normal and Exception Reporting for crisis situations MIS is flexible in its operations and responds to a variety of information needs at all levels.
  • 4. Impact of MIS • Increases efficiency in the management functions: • Tracking and monitoring of the functional targets becomes easy. • Functional managers are continually informed about the progress, achievements, and shortfalls in activities and targets. • Probable trends in various aspects of business helps in forecasting and long term prospective planning. • MIS keep the system in a state of equilibrium. 4
  • 5. MIS COMPONENTS 5 Backup data Restart job Virus scan Hardware Software People Procedures Data
  • 7. TYPES OF MIS - Transaction Processing System :- regularly scheduled reports based on data extracted and summarized it to middle and operational level managers to identify and inform structured and semi-structured decision problems • Decision Support System :- DSS are computer program applications used by middle management to compile information from a wide range of sources to support problem solving and decision making. • Executive Information System :- EIS is a reporting tool that provides quick access to summarized reports coming from all company levels and departments such as accounting, human resources and operations. 7
  • 8. • Marketing Information System are designed specifically for managing the marketing aspects of the business. • Office Automation System (OAS) support communication and productivity in the enterprise by automating work flow and eliminating bottlenecks. OAS may be implemented at any and all levels of management. • School management information systems (MIS) cover school administration,and often including teaching and learning materials. 8
  • 9. SYSTEM DEVELOPMENT PROCESS 9 System analysis System design programming Testing Conversion Production and maintenance Organization
  • 10. FUNCTIONAL PERSPECTIVES OF MIS Financial MIS Manufacturing Marketing Pricing Transportation and Logistics Human Resources 10
  • 11. ENTERPRISE APPLICATION • Enterprise Resource Planing(ERP) systems provide an organization with integrated software modules and a unified database which enable efficient planning, managing, and controlling of all core business processes across multiple locations. • Supply Chain Management (SCM) systems enable more efficient management of the supply chain by integrating the links in a supply chain. This may include suppliers, manufacturers, wholesalers, retailers and final customers 11
  • 12. • Customer Relationship Management -(CRM) systems help businesses manage relationships with potential and current customers and business partners across marketing, sales, and service • Knowledge Management system (KMS) helps organizations facilitate the collection, recording, organization, retrieval, and dissemination of knowledge. This may include documents, accounting records, and unrecorded procedures, practices and skills 12
  • 13. Advantages 13 • Companies are able to highlight their strengths and weaknesses due to the presence of revenue reports, employees' performance record etc. • Giving an overall picture of the company and acting as a communication and planning tool. • The availability of the customer data and feedback can help the company to align their business processes according to the needs of the customers. • The consumer buying trends and behaviours can be predicted by the analysis of sales and revenue reports from each operating region of the company.
  • 14. Disadvantages • Unemployment • Lack of job security • Privacy • Lack of flexibility to update itself • Constant Monitoring Issues • Takes into account only its quantitative factor not the qualitative • Expensive 14