This document outlines the standard operating procedures for human resources at a company. It covers the appointment process, required documents, policies around internships, attendance, leaves, and general rules. It also discusses statutory compliance for PF and ESIC and the termination and resignation policy. The appointment process involves two rounds of interviews. Various HR policies cover components like internship period, attendance, salary structure, and leaves. Statutory requirements include PF and ESIC deductions. The termination/resignation policy requires one month prior notice, which can be extended, and all outstanding items must be cleared.
4. 3
Appointment:
Two Rounds of Interview,
• Telephonic Round
• Walk in Interview
Telephonic
Round
Walk in
Interview
Basic Knowledge on:
a. Work
b. Industry
c. General Awareness
a. Past Experience
b. Salary Part
5. 4
Documents:
a. Copy of PAN Card
b. Copy of Aadhaar Card
c. Passport Size Color Pic
d. Copy of Academic Qualification
e. Copy of any Professional Qualification
f. Bank Details
Policies:
1) Internship Period
2) FTE
3) Attendance
4) Salary Component
5) Leaves
6) General Rules
6. 5
1) Internship Period
• The Internship Period is 3 Months for all employees
and can be extended at management discretion.
• The experience is for the benefit of the intern.
2) Full Time Employee (FTE)
• Once become FTE there are more responsibilities
and work will be there.
• Based on the client working timings has been fixed.
3) Attendance
• Late coming more than 15 minutes would be
considered as half day.
• For your daily attendance, please upload a picture
which was taken on site in the HB Ops App. By
selecting respective site.
• Salary will be processed on the basis of HR
attendance.
7. 6
• Leave request must be submitted before one-week
advance, in CC city ops head.
4) Salary Component
• Basic salary
• Special allowance
• HRA
• LTA
• PF
• ESI
• Prof Tax
• For salary purpose employee should open account
in RBL bank
5) Leaves
• Total 12 leaves will be allowed to each employee for
a year (Except Sundays and National Holidays)
8. 7
• Unused leaves will not be carried forward.
• Leaves cannot be uncashed.
• Any employee takes excess leaves from the prescribed
limit then normal salary will be deducted for the same
period.
6) General Rules
• This Policy applies to all level of employees
irrespective of site.
• Everyone should follow the hierarchy.
• Everyone should wear HungerBox jackets.
• Misuse of Client data is not acceptable, if found
misused legal action will be taken against him/her.
• Wallet Balance should be maintained minimum 2k.
• Everyone should follow formal dress code and
good grooming standards.
9. 8
Statutory Compliances:
➢ PF
• PF deduction is mandatory for each employee
once they become FTE.
• PF will be deducted as per EPF Act, 1952.
➢ ESIC
• ESIC deduction is mandatory for each employee
once they become FTE.
• ESIC will be deducted as per ESI Act, 1948.
10. 9
Termination/Resignation Policy:
Prior notice of 1 month and
notice period will be
extended by management
Employee must clear all
outstanding prior
termination/resignation
If any employee goes against
ethics, professionalism, and
honesty then management has
the power to terminate
immediately without prior
notice.
11. 10
Level of Management:
➢ Below Flow chart represents the region level hierarchy.
City Operations Head
Area Managers
Site Heads
Site Managers
