Resume -Rajib Cahudhury updated as on 24.07.10.

1. Rajib rajibchaudhury@yahoo.com

3. I am basically a….. a customer service & operations personnel…..

4. Studied from….. South point high school 1976 -1989 Vivekananda College, Kolkata 1989 to 1991 Institute of Aviation & Tech., BBSR , 1991 to 1994

5. Worked with….. February’99 – Nov’00 April’97-January’99 December’00 – Dec’04 December’04 – Sep’09 September’09 – current Put up more than 12 year of experience

8. Performer of the month – TTSL –Jul’05

9. Star performer – TTSL – Sep’08

10. Star performer – TTSL – Oct’08

12. Quality assurance

13. Strategic planning

14. Customer relationship management

15. Channel management

16. Business development

18. In Oct’2009 moved to Lucknow

20. Recruitment

21. Training

22. Assigning KRAs

23. Measuring KPIs

24. Appraisals

25. Ensuring TATs & SLAs

26. Team management – team size of 300+

27. Cost optimization

28. Handling escalations

29. Business Development – increasing revenue

30. Quality assurance

32. Thinking out of box

33. Good communication skill

38. Get in touch with me rajibchaudhury@yahoo.com + 91 9598055595 + 91 9040008889

39. And we can work together…..

40. To reach higher goals & objectives

41. THANKS for investing your precious time