Our solution can help you to: 1.Identify and recover spend wastage from your telecommunication bills. 2.Reduce telecommunication expenditures and increases spend transparency. 3.Receive spend analytic reports of your telecommunication expenditures Futureshift is a boutique consulting firm uniquely positioned to help companies in technology industry manage costs and achieve business excellence. Eastcom Systems Pte Limited is a Singapore based company with a wide experience in managing telecommunication costs for global companies. Futureshift and Eastcom have partnered to offer Costimiser®, a solution that can substantially help save on enterprise telecom costs. Our in-house experts will work with your firm to analyze telecommunication expenditures and identify inefficiencies, if any, saving you substantial costs. Global companies have saved tens and even hundreds of thousands of dollars by implementing Costimiser®.

1. Simple solutions to weather
tough times
a telecom savings proposition
Prepared by Futureshift Consulting Pte. Limited
Lavanya Nagarajan | Senior Partner
lavanya@futureshift.sg
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2. Controlling the Beast Within
Optimizing Telecom Costs

3. The best time to reduce costs is NOW!
• Telecom costs contribute to 4-6 % of total operational
expenditure.
• Companies that have benefitted by using telecom cost
management software :
– An 500 employee organization saved 22% from Costimi$er
– A Fortune 100 company, saved 16% by using Costimi$er in its
Singapore Headquarters
– India‟s leading telecom services has partnered with an external
vendor for their billing solution
• „Software as a service‟ model helps companies reduce
fixed costs.
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4. Short Term Solution
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5. Risk-free, Savings Analysis Service
• 100% risk-free
• Three month no obligation service* to uncover hidden
costs from telecom bills.
*conditions apply
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6. Savings Snapshot
ABC COMPANY
36%
savings
Copyright 2009– Eastcom Systems Pte Ltd 5

7. Select Client List

8. Introducing Futureshift and EastCom Systems
• Futureshift Consulting
– Boutique consulting firm in technology space focussed on
delivering Cost Optimization, Sales Excellence, Marketing
Innovation.
– Headquartered in Singapore
– Professional Management team, with more than a decade of
technology and consulting experience
• EastCom Systems
– Implemented numerous large and complex international
Customization projects for Fortune 500 clients
– Pioneer of unique “Customization” solution.
– Holder of 3 innovation awards
– Patent holder with strong referrals from Singapore government
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9. COSTIMI$ER DEMYSTIFIED
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10. Costimiser Savings Analysis Service –
What is it?
• A risk-free, no obligation
service to uncover hidden
savings from telecom bills
for three months
• An opportunity to “clean”
telecom bills of unwanted
inefficiencies
• An opportunity to baseline
telecom expenditures
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11. Costimiser Savings Analysis Service –
How does it work?
• “Simplicity at its best”
– Provide telecom bills from three months prior
– Provide service contracts corresponding to telecom bills
(IDD/STD)
• We will analyze historical bill to identify areas of wastage
• We will submit a savings analysis report outlining areas
for savings
• Subsequent three months, we will take 50% of savings
found on analyzed bills
• At no extra cost, we will also provide consolidated
analytical usage reports of telecom/PABX expenditures
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12. Costimiser Savings Analysis Service –
Why are we doing this?
• Initiative to help Global companies to
save telecom costs
• Cater to customer‟s apprehension to
spending money on services they are not
familiar with during this economic
downturn
• Cater to customer‟s need to see hard
proof first before spending their hard
earned dollar
• Provide risk-free service with
indisputable Return on Investment (ROI)
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13. Questions – Short Term Solution
• What can be achieved during this short term solution?
– A risk-free, no obligation service to uncover hidden savings from
telecom bills for three months
– An opportunity to “clean” telecom bills of unwanted
inefficiencies
– An opportunity to baseline telecom expenditures
• What will you implement at our office / systems?
– At one point during the Costimiser Savings Analysis Service, we
will connect our TelCAAP Grabber software to your PABX to
capture raw data of your usage. We will then use this data to
generate value-added analytic reports outlining where and how
you are spending your telecom expenditures
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14. Questions – Short Term Solution
• What systems will be affected at our office?
– As answered in the previous question, the only system will be the
PABX that we connect to with our TelCAAP Grabber software
• Can we measure all offices, besides our HQ?
– Yes, our Costimiser Savings Analysis Service can cover all your
offices irrespective of geographic location
• How can we measure the results before and after your
solution has been implemented?
– We will provide value-added analytic reports outlining the before
and after results of our cost management efforts
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15. Questions – Short Term Solution
• What reports will be made available for your short term
service?
– We will provide discrepancy reports in addition to analytic
reports showing your usage broken down by departments and
services in both summary and detailed formats
• How can we remunerate you for your short term service?
– For our Costimiser Savings Analysis Service, we will take 50% of
the savings we find during the 3 month analytics period
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16. Questions – Short Term Solution
• How long will you take to implement the system?
– There is nothing major to implement for our Costimiser Savings
Analysis since we are providing a service to your company. We
will require perhaps 1 hr to implement our TelCAAP Grabber to
acquire your PABX raw data for further processing of analytic
reports we will be delivering to you.
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17. Long Term Solution
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18. Costimiser‟s Comprehensive Capabilities
• Build a foundation of TEM‟s
interrelated components
Inventory Contracts
Bills
17

19. Costimiser‟s Comprehensive Capabilities
• Build a foundation of TEM‟s
interrelated components
• Add comprehensive TEM process
modules
Inventory Contracts
Bills
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20. Costimiser‟s Comprehensive Capabilities
• Build on a foundation of TEM‟s
interrelated components
• Add comprehensive TEM process modules
• Enable enterprise-wide visibility and
understanding
Costimiser enables visibility, understanding, and
control of enterprise-wide telecom expenses
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21. Enterprise Solutions – Costimiser
Costimiser
Platinum
Costimiser “We will
Gold
“costimise”
your
Savings
Costimiser
Silver
business”
Costimiser
Bronze
Visibility / Manageability / Accountability
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22. • Baseline telecom spend
• Consolidate & centralize
control
• Increase visibility &
accountability
• Introduce bill audit facilities
• Introduce basic inventory
management facilities
• Introduce reporting analytics
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23. • Features
– Capture of invoices for voice, data,
and mobile
– PABX call usage management
– Basic services inventory
management
– Basic bill audits
– Cost centre allocations
– Standard reports (10 stock reports)
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24. • Standard Reports
– Monthly Bill Summary
– Monthly Bill Account Detail
– Monthly Services Cost Summary
– Monthly Services Cost Detail
– Department Cost Allocation Summary
– Department Cost Allocation Detail
– User Cost Allocation Summary
– User Cost Allocation Detail
– Department Service Inventory
– Graphical Report-Organizational Expenses
– Graphical Report-Services
– Exception Report – Tariff/Inventory/PABX vs.
Trunk
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25. Report Sample – Dept Cost Allocation Summary
ABC COMPANY
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26. Report Sample – Tariff Error Report
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27. Flexible Deployment Options
 In-source - Licensed Application
In-House • Built, operated, and managed
in-house
 Hybrid/Mixed – Managed
Application
Hybrid • Access to app. functionality,
self-maintained, externally
supported
 Outsource – MSP to BPO
Outsource • Third party managed operation
- partial to turnkey
management
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28. Future Growth
Savings /Strategic
POC
1 Month 6 -12 Months 12 - 18 Months
Visibility / Manageability / Accountability
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29. Are you in control?
• Do you have a single “dashboard” view across your
enterprise-wide mobile, data, and voice
telecommunication resources and expenditure?
• Do you have a unified process to track new and existing
telecommunications resources (inventory) across the
enterprise?
• How often do you check your telecom service provider
invoices for errors?
• Can you accurately cost allocate all telecom usage within
your enterprise?
• Are you paying the best rates for your telecom usage?
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30. Questions – Long Term Solution
• What can be achieved during this long term solution?
– We will provide you with detailed reports outlining exactly where
and how you are spending every dollar in your telecom
expenditures. We will also outline where you are wasting your
telecom expenditures as well through our Costimiser Managed
Services solution.
• What will you implement at our office/systems?
– For Eastcom‟s Managed Services, we will implement our TelCAAP
Grabber software to your PABXs. Otherwise, everything else is
provided as a service by Eastcom on a month to month basis.
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31. Questions – Long Term Solution
• What systems will be affected at our office?
– We will only plug into your PABX to capture raw data. We will
not connect to any other system in your office.
• Can we measure all offices, besides our HQ?
– Yes, our Costimiser Managed Services can cover all your offices
irrespective of geographic location
• How can we measure the results before and after your
solution has been implemented?
– We will provide value-added analytic reports outlining the before
and after results of our cost management efforts. Also, these
reports will be delivered on a monthly basis so you can
continuously track your expenditures into the future
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32. Questions – Long Term Solution
• What reports will be made available for your long term
service?
– Depending on the type of Costimiser Managed Service, we will
provide a selection of analytic reports showing your usage in
both summary and detailed formats
• How can we remunerate you for your long term service?
– We will sign a 2 year contract on a flat fee per month basis to
deliver our cost management services to you.
• How long will you take to implement the systems?
– For Costimiser Bronze Managed Services, we can take anywhere
from 5-10 business days.
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33. Introducing Eastcom Systems
• Leading pioneer of innovative and unique
cost optimization (“Costimisation”)
solutions
• Implemented numerous large and
complex international Costimisation
projects for Fortune 500 clients
maximizing profitability and
“Focus on
optimizing corporate expenditures
for SME and global enterprise customers”
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34. Happy customers we’ve helped…

35. Why Eastcom Systems?
• Our core business focus is on unique
– Cost optimization management solutions
• We have a single-minded focus on creating long term
relationships and sustained business value for our
customers and partners
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36. Questions?
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37. For more information contact
info@futureshift.sg
Futureshift Consulting Pte Ltd
Tel: +65-8644 0858
H/P: +65 9108 7901
Eastcom Systems Pte Ltd
Tel: +65-6323-2822
Website: http://www.eastcom-systems.com
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