1. Raj Kamal Singh
Mobile (India): +919818887979
Email: rajksingh@Deloitte.com
Page 1 of 8
Professional Summary
Working as Management consultant with Deloitte India at Manager (L2) level in consulting division. As
Management consultant my Profile includes Programme Management and Business Development in the
public services and utilities domain. I have worked as front end project manager and executed consulting
assignment in ICT with Central Government Ministries, State Governments and Urban Local Bodies for
International and Indian Government. Also worked on ICT projects supported by World Bank, Asian
Development Bank (ADB) and other donor agencies.
Currently, I am working as project lead for eHealth initiatives in Ministry of Health and Family Welfare,
Government of India and providing strategic advice on Standards, Procurement, Budgeting, Planning,
Implementation, Promotion for Health MMP and other eGovernance ICT project in health sector. Directly
involved in review, implementation, stakeholder management and performance of ICT initiatives to support
Reproductive Child Health (RCH) program in India and to improve the Indian status on Millennium Development
Goal 4 and 5.
Worked with PriceWaterhouseCoopers India Pvt. Ltd. as Senior Consultant for e-Government Process
Improvement domain for consulting division. As part of engagement, I was involved in managing and designing
the country wide ICT Strategy for the Government of Ethiopia. I have worked as ICT Project Manager for Ministry
of Corporate affairs, Ministry of Environment and forest, and other Mission Mode Projects of National repute.
I am having more than 11 years of experience as ManagementConsultant in Public Health, Forest, Treasury,
Public Sector (Ministries, State Government, Municipal Corporation etc.), Banking and BPO domain in
domestic and international environment. Recently I’ve completed Prince 2 and ITIL V3 foundation
certifications.
Countries of Work Experience: India, Ethiopia, Ghana, Kenya, Saudi Arabia, Vietnam, Bhutan
Experience Summary (11+ yrs)
Deloitte (Deloitte Touche Tohmatsu India Private Limited).
Manager (M2) Dec 2010 - Till Date
 Business Development, Bid preparation, Post Sales, Client relationship management etc.
 Project Management for the Central Ministries (Health) and State government (Punjab, Delhi, Andhra
Pradesh) in India and Abroad (Bhutan).
 Design and Develop ICT Strategy for the public sector (Health and Treasury).
 Design and Supervise ICT Project execution plan and implementation.
 Bid process management for ICT projects for different Ministries and State governments as per the
permissible laws of the Government of India.
 Contract Management of multiple stakeholders including Private Agencies, Institutions and Government
entities.
 Documentation (Request For Proposal, Details Project Report, Functional and Technical requirements
specifications)
 Business Process Re-engineering of government processes.
 Providing technical consultation to various government departments and agencies on ICT.
 Design overall Technical solutions (Data centre, Connectivity, Application Architecture).
 Service Level Agreement Design and Compliance.

2. Raj Kamal Singh
Mobile (India): +919818887979
Email: rajksingh@Deloitte.com
Page 2 of 8
 Represent organization in meetings, conferences, workshops and trainings held by Government
Ministries and other Government departments.
 Review of proposals, design approach and methodologies.
 Project costing and allocation of resources for the projects
PriceWaterhouseCoopers Pvt. Ltd. Gurgaon.
Sr. Consultant (e-Governance) Mar-2008- Dec 2010
 ICT Project Manager for Ministries(Environment & Forest, Corporate Affairs) and State
Government(Maharashtra, Gujarat, Delhi, Haryana, Chandigarh, Punjab) in India and Abroad (Ethiopia)
 Review and Documentation of Request For Proposal, Details Project Report, Functional and technical
requirements.
 Study and detail out the Existing processes, identify the gaps and suggest improvements
 Study international and national best practices
 Study existing transaction volumes and Data digitization and Data Migration requirement
 Prepare Business model and continuity plan to ensure sustainable implementation
 Prepare Detailed Project Report (DPR) for e‐Governance implementation
 Prepare Change Management Plan and Report
 Prepare Legal Change Report
 Prepare Technology and Functional Specifications, Data Centre and Disaster Recovery and Service
Delivery Infrastructure etc.
 Prepare RFP & related documents required for selecting SI for implementation of system
 Bid process management, vendor selection and post implementation monitoring and SLA compliance
review.
Newgen Software Tech. Ltd., Delhi.
Worked with Newgen Software Technologies Ltd. Delhi as Asst. Manager -- Products and Solutions in the
Product Management Group. Profile includes providing consulting on BPM solution to Banking industry and
other financial institutions. Involved in end-to-end implementation of more the 20 projects for the BPO and
Banking industry.
Asst. Manager (International market-Finance and BPO domain) Jan-2006-Mar-2008
 SPOC for Newgen products and implementation
 Post sales and business generation from existing client
 Ensure client satisfaction and solution implementation
 Preparing the project execution plan and resource allocation.
 Supervise complete project implementation.
 Review of the Documentation at all levels of SDLC.
 Engage with customer to understand their business process and suggest the improvements.
 Specialize in study and consulting projects for financial institutions.
 Business process re-engineering.

3. Raj Kamal Singh
Mobile (India): +919818887979
Email: rajksingh@Deloitte.com
Page 3 of 8
Zensar Technologies Ltd., Pune
Management trainee (Jan 2005- Dec 2005)
 System requirement gathering.
 Design the business process using UML and BPMN.
 Documentation at all levels of SDLC.
 Provide consultancy and technical support to the Teams using the BPF tool in projects.
Development
 Research on latest technologies (Eg: Eclipse, Velocity, UML tools).
 Java based application Development.
Keshav Info Tech, Noida
Software Engineer (2001-2003)
 Testing and deployment.
 Web based development.
Educational Summary
 Masters in Business Administration (MBA-IT) 2Yrs Full Time with Specialization in Information
Technology First Class, from Symbiosis International Education Society, Pune (2003-2005).
 Bachelor in Information Technology (B.I.T.) 4Yrs Full Time with Specialization in Information
Technology, First Class from Jamia Millia Islamia, New Delhi (1997-2001).
Certifications
 Prince 2 certified.
 ITIL V3 F certified.
Personal Summary
Date of Birth : 25th Nov’1977
Father’s Name : Mr. Mukhtiar Singh
Marital Status : Married
Nationality : Indian
Languages : English, Hindi
Passport Number : G-5587276
Permanent Address : House No: 2101, Block-B,
Sant Sunder Das Ji Apartments,
Plot No-21, Sector-12, Dwarka
New Delhi. Pin Code – 110078
References
Will be provided on request

4. Raj Kamal Singh
Mobile (India): +919818887979
Email: rajksingh@Deloitte.com
Page 4 of 8
Professional Experience Consulting (Public Sector International Assignments)
Name of assignment or project: Development of National e-Government Strategy and
Implementation Plan
Location: Ethiopia
Client: Ethiopia Information and Communication Technology Development
Agency ( EICTDA)
Positions held: Manager (ICT)
Activities performed:  Establish eGovernment Vision in sync with EICTDA’s mandates
 Evaluate current ICT Plan and initiatives
 Identify suitable e-government models for Ethiopia
 Identify list of priority areas for e-government program
 Develop a work plan to implement the priority e-government projects
 Define approaches to measure progress
 Propose mechanisms for knowledge management and continuous
involvement of stakeholders
Name of assignment or project: e-Governance Consulting
(Design the e-Governance Road Map and suggest on Technology)
Location: Da Nang, Vietnam
Client: Da Nang, Government, Vietnam
Positions held: Sr. Consultant (ICT)
Activities performed:  Design and develop the e-Governance road map for the Da Nang
City, Vietnam.
 As-Is study of the Government functionality, and develop the
proposed To-Be for the identified processes.
 Suggest the Technology to be used to deliver the services.
 Design the SLA for each type of the services.
 Design the Enterprise Architecture for the Da Nang City.
Name of assignment or project: Revenue Administration Management Information System (RAMIS)
For Department of Revenue & Customs, Bhutan
Location: Thimphu, Bhutan
Client: Department of Revenue & Customs, Bhutan
Positions held: Project Manager (ICT)
Activities performed:  Review of the technical deliverables by the Vendors.
 Review of the project progress and implementation process
 Supervise the facilitate Client /Vendor meetings and discussions.
 Strategic advice on technical matters.
Professional Experience Consulting (Public Sector- India)
Name of assignment or project: e-Programme Management Unit Health (Janani Suraksha Yojana-
Direct Cash Benefit Transfer)
Location: Delhi, India
Client: Ministry of Health and Family Welfare
Positions held: Project Manager
Activities performed:  Program management for implementation of Direct Benefit
Transfer (DBT) for Janani Suraksha Yojana (JSY) in select pilot
district across India.
 Facilitate and engage different stakeholders involved (NIC, CPSMS,
UIDAI, State government and respective program division).

5. Raj Kamal Singh
Mobile (India): +919818887979
Email: rajksingh@Deloitte.com
Page 5 of 8
 Supervise and review the implementation process on daily basis.
 Update Senior Officials of the Ministry about the progress of the
implementation (Technical and Functional)
Name of assignment or project: e-Programme Management Unit Health (Mother and Child Tracking
Helpdesk)
Location: Delhi, India
Client: Ministry of Health and Family Welfare
Positions held: Project Manager
Activities performed:  Program management for MCTH (Mother and Child Tracking
Helpdesk)
 Bid process management for selection of Helpdesk Service
Provider(HSP).
 Contract Management and SLA review and implementation.
 Design strategy for data validation.
 Countrywide review of the implementation of the MCTH program
Name of assignment or project: ePMU Health (Mother and Child Tracking System)
Location: Delhi, India
Client: Ministry of Health and Family Welfare
Positions held: Project Manager
Activities performed:  Program management for MCTS (Mother and Child Tracking
System)
 Design strategy for countrywide implementation of the Reproductive
Child Health Care Program (RCH) in Rural and Urban India.
 Countrywide review of the implementation of the MCTS program
 Suggest changes and improvements in MCTS application
 Conduct survey and promote pilot implementation
 Design and review new RCH register
 Regular review and meeting with other Ministries
Name of assignment or project: e-Governance Consulting and project management
Location: Delhi, India
Client: Ministry of Environment and Forests
Positions held: Project Manager (ICT)
Activities performed:  Project management
 Bid Process Management
 Prepare RFP and DPR
 Organizational level Study
 Design solution report
 Review the project implementation
Name of assignment or project: e-Governance Consulting and project management
Location: Delhi, India
Client: Ministry of Corporate Affairs, India
Positions held: Project Manager (ICT)
Activities performed:  Monitoring the MCA21 system as per the SLA defined.
 Monitoring the complete system performance on daily basis.
 Reporting the System performance to the client on Weekly basis.
 Vendor management for Issues and its resolution.

6. Raj Kamal Singh
Mobile (India): +919818887979
Email: rajksingh@Deloitte.com
Page 6 of 8
 Give first hand analysis report to the client.
Name of assignment or project: State e-Mission Team (Rajasthan Government)
Location: Jaipur, Rajasthan
Client: Government of Rajasthan
Positions held: Sr. Consultant (eGovernance)
Activities performed:  ICT Assessment of the State and the Projects
 Study and develop a framework for management of IT Infrastructure
of State and assist the State Government in its improvement
 Assess the various projects for interoperability, scalability,
standardization and security
 Analyze the existing / proposed projects for Strategic Control,
Disaster Recovery and Business Continuity
 Bid process management and Negotiations
Name of assignment or project: ERP based Consulting services for automation of Financial
Management System and Human Resource Management System.
Location: Hyderabad
Client: Finance Department, Government of Andhra Pradesh
Positions held: Project Manager (ICT)
Activities performed:  Project management
 Bid Process Management
 Preparation of Request for proposal (RFP) and Detailed Project
Report (DPR)
 Understanding of State level organization setup
 Solution Design report
 Change management and Business continuity Plan
 Technical assessment and design
Name of assignment or project: ERP based E-governance Consulting for automation of Financial
Management System
Location: Delhi
Client: Finance Department, Government of National Capital Territory Delhi
Positions held: Project Manager (Technology and Process)
Activities performed:  Project management
 Bid Process Management
 Prepare RFP and DPR
 Organizational level Study
 Design solution report
 Change management and Business continuity Plan
 Technical assessment and design
Name of assignment or project: Consulting and project management (e-Governance in ULB’s)
Location: India
Client:  Pune Municipal Corporation,
 Gurgaon Municipal Corporation,
 Ahmedabad Municipal Corporation,
 Chandigarh Municipal Corporation.
Positions held: Project Manager
Activities performed:  Project management
 Bid Process Management

7. Raj Kamal Singh
Mobile (India): +919818887979
Email: rajksingh@Deloitte.com
Page 7 of 8
 Prepare RFP and DPR
 Organizational level Study
 Design solution report
 Change management and Business continuity Plan
 Technical assessment and design
Name of assignment or project: e-District for Nagaland State
Location: Kohima, Nagaland
Client: Government of Nagaland
Positions held: Project Manager
Activities performed:  ICT Assessment of the State and the Projects
 Study and develop a framework for management of IT Infrastructure
of State and assist the State Government in its improvement
 Assess the various projects for interoperability, scalability,
standardization and security
 Analyze the existing / proposed projects for Strategic Control,
Disaster Recovery and Business Continuity
 Prepare Detailed Project Report
Name of assignment or project: Department of Forest and Wildlife Preservation
Location: Punjab
Client: Department of Forest and Wildlife Preservation, Government of Punjab
Positions held: Project Manager
Activities performed:  Study of departmental functioning and processes
 Design of solution report
 Design of functional Documents
 Design of technical Requirements
 Design of RFP and Bid Document
Name of assignment or project: e-Governance Consulting
Location: Punjab, India
Client: Punjab Excise and Taxation, Government of Punjab
Positions held: Sr. Consultant (Technical)
Activities performed:  Analysis of the existing system.
 Gap Analysis and propose the To-Be Technical Architecture
 Specify the constrains and do the best fit Analysis
 Evaluation of the existing system in place
 Suggest the Technology to be used to deliver the services.
 Design the Technical SLA.
Professional Experience Delivery and Post sales (BFSI & BPO domain)
Name of assignment or
project:
Automation of Core banking processes using Workflow, DMS,
Imaging and Record Management products.
Year: Jan 2007- Jan 2008
Location: Ecobank-Ghana, Imperial Bank-Kenya, Bank Aljazira- Saudi Arabia, Bank
Muskat- Oman, ADCB- UAE.
Client: Ecobank-Ghana, Imperial Bank-Kenya, Bank Aljazira- Saudi Arabia, Bank
Muskat- Oman, ADCB- UAE.
Main project features: Consulting on automation of core banking processes for faster and
efficient ay of working.

8. Raj Kamal Singh
Mobile (India): +919818887979
Email: rajksingh@Deloitte.com
Page 8 of 8
Positions held: Project Manager (Delivery and post sales)
Activities performed:  SPOC for implementation of the Newgen solutions.
 Responsible for the post sales business development.
 Engage with customer to understand their business process and
suggest the improvements.
 Specialize in study and consulting projects for financial institutions.
 Business process re-engineering.
 Preparing the project execution plan and resource allocation.
 Supervise complete project implementation.
 Review of the Documentation at all levels of SDLC.
Name of assignment or
project:
Automation of BPO processes using Workflow, DMS, Imaging
and Record Management products.
Year: Jan 2006- Jan 2007
Location: Delhi
Client: Patni-BPO, IBM-Dakh, EXL
Main project features: Implementation of Newgen solution on Document Management System,
Workflow Management System, Imaging and Process Improvement.
Positions held: Project Manager (Delivery and Post sales)
Activities performed:  Engage with customer to understand their business process and
suggest the improvements.
 Responsible for Post sales and business generation.
 SPOC for implementation of Newgen solutions.
 Specialize in study and consulting for BPO institutions.
 Business process re-engineering.
 Preparing the project execution plan and resource allocation.
 Supervise complete project implementation.
 Review of the Documentation at all levels of SDLC.