An appraisal process

1. 360 Degree360 Degree
Feedback &Feedback &
PerformancePerformance
AppraisalAppraisal

2. What is 360 DegreeWhat is 360 Degree
Feedback ??Feedback ??
360-degree feedback is defined as “The360-degree feedback is defined as “The
systematic collection and feedback ofsystematic collection and feedback of
performance data on an individual or groupperformance data on an individual or group
derived from a number of stakeholders inderived from a number of stakeholders in
their performance”.their performance”.

3. FEEDBACK
ON ME FROM :
SELF
STAFF
CUSTOMERS
TEAM
MEMBERS
BOSS
PEERS
STAKEHOLDERS

4. 360 degree360 degree
MethodologyMethodology

5. Step 1: The QuestionnaireStep 1: The Questionnaire
-- LeadershipLeadership - Team Player- Team Player
- Communication- Communication - Organisational Skills- Organisational Skills
- Decision- Making- Decision- Making - Adaptability- Adaptability
- Expertise- Expertise - Vision- Vision

6. Step 2: RatingsStep 2: Ratings
1-2 : Least Skilled1-2 : Least Skilled
3-4: Not a Strength3-4: Not a Strength
5-6: Appropriate Skill5-6: Appropriate Skill
7-8: A Strength Skill7-8: A Strength Skill
9-10: An Exceptional Skill9-10: An Exceptional Skill

7. Step 3 : FeedbackStep 3 : Feedback
- Individual- Individual
- Manager- Manager
- Anonymous ? ?- Anonymous ? ?
- Culture plays a role- Culture plays a role

8. ADVANTAGES OF 360-ADVANTAGES OF 360-
Degree FEEDBACKDegree FEEDBACK
 Affording a broader perspective than beforeAffording a broader perspective than before
Increased awareness and relevanceIncreased awareness and relevance
 Reliable feedback to senior managersReliable feedback to senior managers
 Gaining acceptanceGaining acceptance
 Encouraging open feedbackEncouraging open feedback

9. ReinforcingReinforcing
 Rounded view of PerformanceRounded view of Performance
 Identifying key development areasIdentifying key development areas
Raising Self AwarenessRaising Self Awareness
Continuous ImprovementContinuous Improvement
Improved MoraleImproved Morale
Acceptance Of ResultsAcceptance Of Results

10. DISADVANTAGESDISADVANTAGES
• No OpennessNo Openness
• Excessive StressExcessive Stress
• Lack Of ActionLack Of Action
• OverdependenceOverdependence
• Too Much Of BureaucracyToo Much Of Bureaucracy

11. THANK YOU !!THANK YOU !!
HR Rahul SaxenaHR Rahul Saxena