Our service offerings include the following:
1. Remote IT Infrastructure Management Services (RIM)
2. Management, Monitoring of your IT infrastructure.
3. Helpdesk, Service Desk
4. Asset Management
5. Vendor Management
6. Onsite IT Infrastructure Management Services (IMS)
7. IT Infrastructure and Technology Solutions (ITS)
8. Plan, (Re)Design and (Re)Deployment of IT Infrastructure.
9. Consulting and Training Services (CTS)
a. ITIL & ISMS Trainings, Customized Workshops and Consulting
b. ITSM Best Practices implementation and assessment
c. Enterprise certification consulting and implementation services – ISO 20000 and ISO 27001
d. Periodic risk assessment and VA & PT.
e. Green IT
6. LEON RIM AGENT TOPOGRAPHY SIMULATION Agent Quick Check-in Default 30 Sec Like a Ping Agent Full Check-in When Task is scheduled Instructing the agent to do something Agent Alive When Task is scheduled the Agent Grabs the task and executes without needing firewall ports open Tasks
7. LEON RIM PLATFORM SEAMLESS & CONSISTENT INTEGRATION / CUSTOMIZABLE REPORTING System Mgt. Help Desk Monitoring Proactive Maintenance Backup Disaster / Recovery Remote Mgt. Privacy Security Patch Mgt.
8. MONITORING & AUTOMATION PROCESS FLOW Reporting Alert Monitoring System Online Automated Remediation eMail Trouble Ticket
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![LEON RIM SERVER - ,[object Object],[object Object],[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)