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International Marketing
     Management
  By Prof. Raghavendran Venugopal
Meaning & Definition of International
            marketing
• Marketing activity carried on across the nation
  boundaries.
• According to AMA: “International Marketing is
  the multinational process of
  planning, executing, conception, pricing, prom
  otion and distribution of ideas, goods and
  services create exchanges that satisfy
  individual and organizational objectives.”

                  Prof. Raghavendran Venugopal   2
International Marketing involves:
• Identifying the needs and wants of the
  customers in international markets.
• To take market mix decisions keeping in the
  view the diverse customers and market
  behavior.
• Penetrating into International Markets using
  the various modes
• Decisions in view of IBE

                  Prof. Raghavendran Venugopal   3
Characteristics Of International
                 Marketing
•   Dominance of Multinationals
•   Large Scale Operations
•   Boundary Restrictions & Trade Blocks
•   Marketing Research
•   Importance of Advanced Technology
•   Precise competition
•   Sensitive character.
•   Want for Specialized institutions
•   Long term planning
•   Cultural relations

                       Prof. Raghavendran Venugopal   4
Scope of International Marketing
• Exporting
        –   Establishing
        –   JV & Collaborations
        –   Licensing
        –   Consultancy
        –   Know-how(Technical & Managerial)

• Importing
• Managing of international operations
• Re-exporting

                        Prof. Raghavendran Venugopal   5
Objective of International Marketing
• To develop skills, creating marketing
  challenges & Opportunities.
• To gain experience in developing marketing
  strategies.
• To gain verbal, written skills for
  communication
• To have decision making ability
• To be ethical in practice and urge to learn
  more on marketing management.
                  Prof. Raghavendran Venugopal   6
Why Firms go international
• Reasons for the firms going international
     •   Profitability
     •   Growth
     •   Economies of Scale
     •   Access to imported inputs/Resources
     •   Marketing Opportunities
     •   USP of product & services
     •   R& D Costs.



                       Prof. Raghavendran Venugopal   7
Orientation of management
•   ETHNOCENTRIC
•   POLYCENTRIC
•   REGIOCENTRIC
•   GEOCENTRIC



              Prof. Raghavendran Venugopal   8
Process of Internationalization


                                                                FDI
                                                   Local
                                                   Packaging/
                         Export                    Assembly
                         through
             Export Via own sales
             Agent/      representat
             Distributor ive/ Sales
   License               Subsidiary




                    Prof. Raghavendran Venugopal                      9
Transition from Domestic to
             International Markets
• Pre-Export Behavior
      •   Company characteristics
      •   Perceived Export
      •   Perceived Import
      •   Organizational commitment
• Economic Reasons
      •   Relative profitability
      •   Insufficiency of domestic demand
      •   Reduce Business risks
      •   Legal restrictions
      •   Obtaining Imported inputs
      •   Social Responsibility
      •   Increased Productivity
      •   Technological Improvement

                           Prof. Raghavendran Venugopal   10
Process of International Marketing

                   Growth              Profitability               Risk Spread

Motivation for
International
Marketing

                  Marketing            USP of                      Access to
                 Opportunities     product/Services             imported inputs




                                                                Decision to Enter
             Spreading R & D
                                     SWOT Analysis              into International
                  Costs
                                                                     Markets


                                 Prof. Raghavendran Venugopal                        11
Stages of International Marketing
             Involvement
• No Direct Foreign Marketing
• Infrequent Foreign Marketing
• Regular Foreign Marketing
• International Marketing
• Global Marketing

             Prof. Raghavendran Venugopal   12
Challenges in International Marketing
•   Self- reference
•   Political & Legal Difference
•   Cultural Difference
•   Economic Difference
•   Difference in the currency unit
•   Differences in the language.
•   Difference in Marketing Infrastructure
•   Trade restrictions
•   High cost of distance
•   Difference in trade practices

                       Prof. Raghavendran Venugopal   13
Difference B/w Domestic and International
    Difference Point         Domestic Marketing             International Marketing
  Operation Conditions      One nation language &           Many Nations, Languages
                                   culture                        & Culture
   Transportation cost            Major extent                    Some Extent
        Currency                        One                         Multiple
         Political                     Same                          Differ
    Nature of market        Relatively homogenous           Diverse & Heterogeneous
 Change control & Tariffs         No Problems                      Obstacles
    Data Availability               Accurate                Formidable, But doubted
Government interferences          Relative free                    Influences
  Environmental Effects            Little effect               Distortion by large
                                                                   companies
 Business Environment                 Stable                       Unstable
   Climate & Nature of      Uniform & Understood                Varies & Unclear
                             Prof. Raghavendran Venugopal                            14
        Business
Trade in International Marketing
• International Trade is exchange of
  capital, goods and services across
  international borders or territories.

           TRADE
       DOMESTIC TRADE
     INTERNATIONAL TRADE
                   Prof. Raghavendran Venugopal   15
Need for international trade
•   Large scale production
•   Degree of self- sufficiency
•   Geographic Factors
•   Occupational Distribution
•   Means of Transportation
•   Compensating the production



                  Prof. Raghavendran Venugopal   16
Dynamic Environment of International
               Trade
• Comparative Advantages
• Impact of National Policies
• Impact of Countries




                  Prof. Raghavendran Venugopal   17
Balance of Payment
• It refers to the net results that are drawn recording
  all the visible and invisible items that are exported
  and imported from the country.
• Balance of Payments is comprehensive record of
  economic transactions between residents of home
  country & residents of the other countries.
• It includes
      • Current Account
      • Capital Account
      • Reserves Account

                           Prof. Raghavendran Venugopal   18
Characteristics of Balance of Payment
• It is statement of systematic record of all
  economic transactions between one country
  & rest of the world.
• It is a annual statement & pertaining to time.
• Listing receipts & payments in international
  transactions of a country.
• Double entry book keeping system.


                   Prof. Raghavendran Venugopal    19
Fundamental of BOP
• Identifying an International Economic
  Transactions.
• Understanding the flow of
  goods, services, money & assets.
     • Real assets
     • Financial assets
• Book keeping procedures for accounting.


                          Prof. Raghavendran Venugopal   20
Factors Affecting BOP
•   Cost of production
•   Demand of the supply
•   Cost & availability
•   Exchange rate movements
•   Domestic business
•   Trade agreements
•   External pressures
•   Price

                  Prof. Raghavendran Venugopal   21
Protectionism
• It is the economic policy of restraining trade
  between states through methods such as
  tariffs on imported goods, restrictive quotas
  and a variety of government regulations
  designed to discourage imports and prevent
  foreign take over of domestic markets and
  companies.



                  Prof. Raghavendran Venugopal   22
Reasons for trade barriers
•   To protect domestic companies.
•   BOP position favorable.
•   To curb prominent consumption.
•   To mobilize revenue for the government.
•   To discriminate against certain countries.




                     Prof. Raghavendran Venugopal   23
Types of international barriers
• Tariff barrier
• Non- tariff barrier
• Intended constraint




                  Prof. Raghavendran Venugopal   24
Global e-Marketing
•   Search of convenience
•   Internet into purchase process.
•   Shift loyalties.
•   Future buying plans.




                    Prof. Raghavendran Venugopal   25
Death of distance
• Potential of e-commerce
     •   Lower transactions costs
     •   Reduce inventory costs
     •   Competitive business advantage
     •   Expands market
     •   Reduce the supply chain management.




                       Prof. Raghavendran Venugopal   26
Major benefits of e-Marketing
•   Global reach
•   Easy marketing
•   Economics
•   Updates
•   More attractive presentation




                    Prof. Raghavendran Venugopal   27
Communications
•   Building relationships,
•   Individual attention
•   Instant , cheap
•   Easy transactions




                     Prof. Raghavendran Venugopal   28
Targeting an Individual customers
•   Customer access
•   Insight
•   Dialogue
•   Emotions
•   Customers transactions




                   Prof. Raghavendran Venugopal   29
Relationship marketing
• It is the process of building the long
  term, trusting, win-win relationships with
  customers,    distributors, retailers and
  suppliers.
       – Key elements are
           » Interactions between suppliers and customers
           » Customers segments to customers satisfaction
           » Working , developing and enhancing relationship in
             internal markets and building strong external markets




                      Prof. Raghavendran Venugopal              30

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International Marketing Management,VTU

  • 1. International Marketing Management By Prof. Raghavendran Venugopal
  • 2. Meaning & Definition of International marketing • Marketing activity carried on across the nation boundaries. • According to AMA: “International Marketing is the multinational process of planning, executing, conception, pricing, prom otion and distribution of ideas, goods and services create exchanges that satisfy individual and organizational objectives.” Prof. Raghavendran Venugopal 2
  • 3. International Marketing involves: • Identifying the needs and wants of the customers in international markets. • To take market mix decisions keeping in the view the diverse customers and market behavior. • Penetrating into International Markets using the various modes • Decisions in view of IBE Prof. Raghavendran Venugopal 3
  • 4. Characteristics Of International Marketing • Dominance of Multinationals • Large Scale Operations • Boundary Restrictions & Trade Blocks • Marketing Research • Importance of Advanced Technology • Precise competition • Sensitive character. • Want for Specialized institutions • Long term planning • Cultural relations Prof. Raghavendran Venugopal 4
  • 5. Scope of International Marketing • Exporting – Establishing – JV & Collaborations – Licensing – Consultancy – Know-how(Technical & Managerial) • Importing • Managing of international operations • Re-exporting Prof. Raghavendran Venugopal 5
  • 6. Objective of International Marketing • To develop skills, creating marketing challenges & Opportunities. • To gain experience in developing marketing strategies. • To gain verbal, written skills for communication • To have decision making ability • To be ethical in practice and urge to learn more on marketing management. Prof. Raghavendran Venugopal 6
  • 7. Why Firms go international • Reasons for the firms going international • Profitability • Growth • Economies of Scale • Access to imported inputs/Resources • Marketing Opportunities • USP of product & services • R& D Costs. Prof. Raghavendran Venugopal 7
  • 8. Orientation of management • ETHNOCENTRIC • POLYCENTRIC • REGIOCENTRIC • GEOCENTRIC Prof. Raghavendran Venugopal 8
  • 9. Process of Internationalization FDI Local Packaging/ Export Assembly through Export Via own sales Agent/ representat Distributor ive/ Sales License Subsidiary Prof. Raghavendran Venugopal 9
  • 10. Transition from Domestic to International Markets • Pre-Export Behavior • Company characteristics • Perceived Export • Perceived Import • Organizational commitment • Economic Reasons • Relative profitability • Insufficiency of domestic demand • Reduce Business risks • Legal restrictions • Obtaining Imported inputs • Social Responsibility • Increased Productivity • Technological Improvement Prof. Raghavendran Venugopal 10
  • 11. Process of International Marketing Growth Profitability Risk Spread Motivation for International Marketing Marketing USP of Access to Opportunities product/Services imported inputs Decision to Enter Spreading R & D SWOT Analysis into International Costs Markets Prof. Raghavendran Venugopal 11
  • 12. Stages of International Marketing Involvement • No Direct Foreign Marketing • Infrequent Foreign Marketing • Regular Foreign Marketing • International Marketing • Global Marketing Prof. Raghavendran Venugopal 12
  • 13. Challenges in International Marketing • Self- reference • Political & Legal Difference • Cultural Difference • Economic Difference • Difference in the currency unit • Differences in the language. • Difference in Marketing Infrastructure • Trade restrictions • High cost of distance • Difference in trade practices Prof. Raghavendran Venugopal 13
  • 14. Difference B/w Domestic and International Difference Point Domestic Marketing International Marketing Operation Conditions One nation language & Many Nations, Languages culture & Culture Transportation cost Major extent Some Extent Currency One Multiple Political Same Differ Nature of market Relatively homogenous Diverse & Heterogeneous Change control & Tariffs No Problems Obstacles Data Availability Accurate Formidable, But doubted Government interferences Relative free Influences Environmental Effects Little effect Distortion by large companies Business Environment Stable Unstable Climate & Nature of Uniform & Understood Varies & Unclear Prof. Raghavendran Venugopal 14 Business
  • 15. Trade in International Marketing • International Trade is exchange of capital, goods and services across international borders or territories. TRADE DOMESTIC TRADE INTERNATIONAL TRADE Prof. Raghavendran Venugopal 15
  • 16. Need for international trade • Large scale production • Degree of self- sufficiency • Geographic Factors • Occupational Distribution • Means of Transportation • Compensating the production Prof. Raghavendran Venugopal 16
  • 17. Dynamic Environment of International Trade • Comparative Advantages • Impact of National Policies • Impact of Countries Prof. Raghavendran Venugopal 17
  • 18. Balance of Payment • It refers to the net results that are drawn recording all the visible and invisible items that are exported and imported from the country. • Balance of Payments is comprehensive record of economic transactions between residents of home country & residents of the other countries. • It includes • Current Account • Capital Account • Reserves Account Prof. Raghavendran Venugopal 18
  • 19. Characteristics of Balance of Payment • It is statement of systematic record of all economic transactions between one country & rest of the world. • It is a annual statement & pertaining to time. • Listing receipts & payments in international transactions of a country. • Double entry book keeping system. Prof. Raghavendran Venugopal 19
  • 20. Fundamental of BOP • Identifying an International Economic Transactions. • Understanding the flow of goods, services, money & assets. • Real assets • Financial assets • Book keeping procedures for accounting. Prof. Raghavendran Venugopal 20
  • 21. Factors Affecting BOP • Cost of production • Demand of the supply • Cost & availability • Exchange rate movements • Domestic business • Trade agreements • External pressures • Price Prof. Raghavendran Venugopal 21
  • 22. Protectionism • It is the economic policy of restraining trade between states through methods such as tariffs on imported goods, restrictive quotas and a variety of government regulations designed to discourage imports and prevent foreign take over of domestic markets and companies. Prof. Raghavendran Venugopal 22
  • 23. Reasons for trade barriers • To protect domestic companies. • BOP position favorable. • To curb prominent consumption. • To mobilize revenue for the government. • To discriminate against certain countries. Prof. Raghavendran Venugopal 23
  • 24. Types of international barriers • Tariff barrier • Non- tariff barrier • Intended constraint Prof. Raghavendran Venugopal 24
  • 25. Global e-Marketing • Search of convenience • Internet into purchase process. • Shift loyalties. • Future buying plans. Prof. Raghavendran Venugopal 25
  • 26. Death of distance • Potential of e-commerce • Lower transactions costs • Reduce inventory costs • Competitive business advantage • Expands market • Reduce the supply chain management. Prof. Raghavendran Venugopal 26
  • 27. Major benefits of e-Marketing • Global reach • Easy marketing • Economics • Updates • More attractive presentation Prof. Raghavendran Venugopal 27
  • 28. Communications • Building relationships, • Individual attention • Instant , cheap • Easy transactions Prof. Raghavendran Venugopal 28
  • 29. Targeting an Individual customers • Customer access • Insight • Dialogue • Emotions • Customers transactions Prof. Raghavendran Venugopal 29
  • 30. Relationship marketing • It is the process of building the long term, trusting, win-win relationships with customers, distributors, retailers and suppliers. – Key elements are » Interactions between suppliers and customers » Customers segments to customers satisfaction » Working , developing and enhancing relationship in internal markets and building strong external markets Prof. Raghavendran Venugopal 30