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Jill Quick
Lead Instructor, General Assembly
EMERGING TRENDS
& TECH
WELCOME AND INTRODUCTIONS
‣ Jill Quick
‣ Digital Marketing Consultant, Quick Marketing
‣ Lead Instructor @GA
‣ Author for @SmartInsights
‣ Loves finding that “a-ha” movement that drives growth or solves a
problem.
@jillquick
jill@quick-marketing.co.uk
https://uk.linkedin.com/in/jillquick01
EMERGING TRENDS & TECH
GAZING UP?
EMERGING TRENDS & TECH
NOMOPHOBIA
Nomophobia is a proposed name for the phobia (intense, irrational fear)
of being out of mobile phone contact. It is, however, arguable that the
word "phobia" is misused and that in the majority of cases it is another
form of anxiety disorder.
EMERGING TRENDS & TECH
LIVE STREAMING
EMERGING TRENDS & TECH
ONLINE VIDEO GOES SOCIAL
Facebook now sees 8 billion average daily video views
from 500 million users
Snapchat users watch 6 billion videos every day
US adults spend an average of 1 hour, 16 minutes each day
watching video on digital devices
78% of people watch online videos every week, 55%
watch every day
ocial-media-statistics-and-facts-for-2016/
EMERGING TRENDS & TECH
USE CAPTIONS!
EMERGING TRENDS & TECH
VERTICAL VIDEO = BETTER UX
Look at your users
They are doing it that way
EMERGING TRENDS & TECH
YEAR OF THE MESSAGING APP
WhatsApp reaching a
massive 1 billion people and
Facebook Messenger and
WeChat not far behind.
EMERGING TRENDS & TECH
•275 million users
•40% of American Teens
EMERGING TRENDS & TECH
CHATBOTS
EMERGING TRENDS & TECH
CHATBOTS TAKING OUR JOBS?
80% of
businesses want
chatbots by 2020
EMERGING TRENDS & TECH
DONOPAY
64% success
rate
https://www.theguardian.com/technology/2016/jun/28/chatbot-ai-lawyer-donotpay-parking-tickets-london-new-york
An artificial-intelligence lawyer chatbot
“the world’s first robot lawyer”
DoNotPay has taken on 250,000 cases and
won 160,000, giving it a success rate of 64%
appealing over $4m of parking tickets.
EMERGING TRENDS & TECH
BIM- BUILDING INFORMATION MODELLING
http://resellerhostinglondon.co.uk/2017/01/10/bims-google-docs-for-buildings-is-transforming-architecture-ndash-but-could-it-kill-creativity/
EMERGING TRENDS & TECH
ON DEMAND SERVICES
EMERGING TRENDS & TECH
APPS TO FIX A HEALTH SYSTEM?
EMERGING TRENDS & TECH
DAWN OF PROFESSIONAL SERVICES?
https://deepmind.com/
EMERGING TRENDS & TECH
VIRTUAL REALITY
EMERGING TRENDS & TECH
VIRTUAL REALITY
EMERGING TRENDS & TECH
VIRTUAL REALITY
EMERGING TRENDS & TECH
COMMUNITY
EMERGING TRENDS & TECH
3D PRINTING
EMERGING TRENDS & TECH
OMNI CHANNEL
FLIIKE REAL-TIME FACEBOOK LIKE
COUNTER
EMERGING TRENDS & TECH
C&A FASHION LIKE
This resulted in 1,000
new fans per hour, part
of the collection sold out
in 1 day, and more than
1,700 posts on blogs and
websites were created
from this campaign.
EMERGING TRENDS & TECH
PRINT MAGAZINES FEATURES WORKING FACEBOOK
‘LIKE’ BUTTONS
EMERGING TRENDS & TECH
CLOUD TAGS
EMERGING TRENDS & TECH
SUBSCRIPTIONS
EMERGING TRENDS & TECH
AMAZON DASH BUTTONSAMAZON DASH BUTTONS
EMERGING TRENDS & TECH
RETAIL INTERACTIVE MIRROR
eBay and Rebecca Minkoff
have teamed up to opened a
digitally ‘connected store’
located in New York. 
EMERGING TRENDS & TECH
LOYALTY
http://physicalcookie.com/
EMERGING TRENDS & TECH
PROJECT JACQUARDPROJECT JACQUARD
GOOGLE PROJECT SOLI
EMERGING TRENDS & TECH
EMERGING TRENDS & TECH
DRONES
EMERGING TRENDS & TECH
EMERGING TRENDS & TECH
YES REALLY
EMERGING TRENDS & TECH
EMERGING TRENDS & TECHEMERGING TRENDS & TECH
Wynn Las Vegas adds Amazon Echo to all 4,748 rooms 
EMERGING TRENDS & TECH
PAYMENTS
EMERGING TRENDS & TECHEMERGING TRENDS & TECH
MASTERCARD
SELFIE PAY
EMERGING TRENDS & TECH
HOME
EMERGING TRENDS & TECH
WEARABLES
EMERGING TRENDS & TECH
WEARABLES
WEARSAFE- WEARBLE TAG
EMERGING TRENDS & TECH
WEARABLES NEXT GENERATION
DIGITAL MINDFULNESS
EMERGING TRENDS & TECH
BLOCKCHAIN TECHNOLOGY
You go to a trusted provider
for:
Banking
Hospitals
Water, Gas, Electric
TripAdvisor
Airbnb
Uber
EMERGING TRENDS & TECH
BLOCKCHAIN TECHNOLOGY
‣Republic of Georgia - Land registry
‣Estonia- tax and business registries
‣Dubai- state documents
‣UK- scientific research grants in
bitcoin
‣R3CEV- 40 banks aim to use it to
reimagine financial services
‣Called ID2020 United Nations
exploring use for refugees to prove
identity
EMERGING TRENDS & TECH
BLOCKCHAIN
Users
(acceptance)
Applications
(use cases)
Developers
(people to work this
swizzle out!)
EMERGING TRENDS & TECH
BLOCKCHAIN
Blockchain has revolutionary applications in
marketing, and will be good news for both publishers
and advertisers.
Beating online ad Fraud
Changing revenue models
for publishers
Disrupting display ad networks
WITHOUT BLOCKCHAIN
WITH BLOCKCHAIN
WHAT DOES THIS MEAN FOR US?
EMERGING TRENDS & TECH
EMERGING TRENDS & TECH
ADAPT, INNOVATE OR DIE
EMERGING TRENDS & TECH
THE ‘NEW’ BUSINESS MODEL AND MARKETING?
EMERGING TRENDS & TECH
“The mind is like a brick of wax, on
which we stamp what we perceive or
conceive’ we remember and know ,
whatever is obliterated or cannot be
impressed, we forget and do not
know’
This is where the phrase ‘make an
impression’ hails from.
EMERGING TRENDS & TECH
START WITH THE WHY
EMERGING TRENDS & TECH
START WITH THE WHY
http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action
PURPOSE
WHY SHOULD WE CARE ABOUT YOU?
PURPOSE
DEFINE YOUR ENEMY
PRODUCT
RULE 1
MAKE A GREAT PRODUCT
RULE 2
DON’T FORGET RULE 1*
* Do not rely on good marketing principles to sell a bad product
EMERGING TRENDS & TECH
BUSINESS MODEL CANVAS
The Business Model Canvas is a
strategic management and lean
startup template for developing
new or documenting
existing business models.
Created by  Alexander Osterwalder
EMERGING TRENDS & TECH
REALLY UNDERSTAND YOUR CONSUMERSREALLY UNDERSTAND YOUR CONSUMERS…..
THEY DRIVE THIS CHANGE!
AND THE CUSTOMER CONTEXT ALWAYS CHANGES
INSERT CLASS TITLE
INSERT CHAPTER TITLE
IHAVE AGREATIDEA………..
EMERGING TRENDS & TECHEMERGING TRENDS & TECH
GET YOUR HOUSE IN ORDER
EMERGING TRENDS & TECH
SO MUCH DATA…….
“The thing with wearable's, if every
piece of clothing and jewellery you
own is connected someone is going
to have to decipher that data and
give it back to you in an organises
way, for you as an individual to help
you in your life”
EMERGING TRENDS & TECH
CREATE LESS FRICTION
LEARN MORE
Other resources
EMERGING TRENDS & TECHEMERGING TRENDS & TECH
GOT THE SKILLS ?
Product
Management
Web
Development
UX
Data
Science
Digital
Marketing
OUR DIGITAL MARKETING COURSES
Length
Start Dates
Hours
Outcome
Price
10 weeks, 2 evenings per week (6-8pm)
OR 1-Week Accelerated (Mon - Sat, 9am - 5pm)
16th Jan | 10-week
6th Feb | 1-Week Accelerated
28th Mar | 10-week
~60 hours
Learn to plan & execute a campaign, acquire & engage users, and
quantify a strategy’s success.
£2,800

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Emerging Trends and Tech

  • 1. Jill Quick Lead Instructor, General Assembly EMERGING TRENDS & TECH
  • 2. WELCOME AND INTRODUCTIONS ‣ Jill Quick ‣ Digital Marketing Consultant, Quick Marketing ‣ Lead Instructor @GA ‣ Author for @SmartInsights ‣ Loves finding that “a-ha” movement that drives growth or solves a problem. @jillquick jill@quick-marketing.co.uk https://uk.linkedin.com/in/jillquick01
  • 3. EMERGING TRENDS & TECH GAZING UP?
  • 4. EMERGING TRENDS & TECH NOMOPHOBIA Nomophobia is a proposed name for the phobia (intense, irrational fear) of being out of mobile phone contact. It is, however, arguable that the word "phobia" is misused and that in the majority of cases it is another form of anxiety disorder.
  • 5. EMERGING TRENDS & TECH LIVE STREAMING
  • 6. EMERGING TRENDS & TECH ONLINE VIDEO GOES SOCIAL Facebook now sees 8 billion average daily video views from 500 million users Snapchat users watch 6 billion videos every day US adults spend an average of 1 hour, 16 minutes each day watching video on digital devices 78% of people watch online videos every week, 55% watch every day ocial-media-statistics-and-facts-for-2016/
  • 7. EMERGING TRENDS & TECH USE CAPTIONS!
  • 8. EMERGING TRENDS & TECH VERTICAL VIDEO = BETTER UX Look at your users They are doing it that way
  • 9. EMERGING TRENDS & TECH YEAR OF THE MESSAGING APP WhatsApp reaching a massive 1 billion people and Facebook Messenger and WeChat not far behind.
  • 10. EMERGING TRENDS & TECH •275 million users •40% of American Teens
  • 11. EMERGING TRENDS & TECH CHATBOTS
  • 12. EMERGING TRENDS & TECH CHATBOTS TAKING OUR JOBS? 80% of businesses want chatbots by 2020
  • 13. EMERGING TRENDS & TECH DONOPAY 64% success rate https://www.theguardian.com/technology/2016/jun/28/chatbot-ai-lawyer-donotpay-parking-tickets-london-new-york An artificial-intelligence lawyer chatbot “the world’s first robot lawyer” DoNotPay has taken on 250,000 cases and won 160,000, giving it a success rate of 64% appealing over $4m of parking tickets.
  • 14. EMERGING TRENDS & TECH BIM- BUILDING INFORMATION MODELLING http://resellerhostinglondon.co.uk/2017/01/10/bims-google-docs-for-buildings-is-transforming-architecture-ndash-but-could-it-kill-creativity/
  • 15. EMERGING TRENDS & TECH ON DEMAND SERVICES
  • 16. EMERGING TRENDS & TECH APPS TO FIX A HEALTH SYSTEM?
  • 17. EMERGING TRENDS & TECH DAWN OF PROFESSIONAL SERVICES? https://deepmind.com/
  • 18. EMERGING TRENDS & TECH VIRTUAL REALITY
  • 19. EMERGING TRENDS & TECH VIRTUAL REALITY
  • 20. EMERGING TRENDS & TECH VIRTUAL REALITY
  • 21. EMERGING TRENDS & TECH COMMUNITY
  • 22. EMERGING TRENDS & TECH 3D PRINTING
  • 23. EMERGING TRENDS & TECH OMNI CHANNEL FLIIKE REAL-TIME FACEBOOK LIKE COUNTER
  • 24. EMERGING TRENDS & TECH C&A FASHION LIKE This resulted in 1,000 new fans per hour, part of the collection sold out in 1 day, and more than 1,700 posts on blogs and websites were created from this campaign.
  • 25. EMERGING TRENDS & TECH PRINT MAGAZINES FEATURES WORKING FACEBOOK ‘LIKE’ BUTTONS
  • 26. EMERGING TRENDS & TECH CLOUD TAGS
  • 27. EMERGING TRENDS & TECH SUBSCRIPTIONS
  • 28. EMERGING TRENDS & TECH AMAZON DASH BUTTONSAMAZON DASH BUTTONS
  • 29. EMERGING TRENDS & TECH RETAIL INTERACTIVE MIRROR eBay and Rebecca Minkoff have teamed up to opened a digitally ‘connected store’ located in New York. 
  • 30. EMERGING TRENDS & TECH LOYALTY http://physicalcookie.com/
  • 31. EMERGING TRENDS & TECH PROJECT JACQUARDPROJECT JACQUARD
  • 33. EMERGING TRENDS & TECH DRONES EMERGING TRENDS & TECH
  • 34. EMERGING TRENDS & TECH YES REALLY EMERGING TRENDS & TECH
  • 35. EMERGING TRENDS & TECHEMERGING TRENDS & TECH Wynn Las Vegas adds Amazon Echo to all 4,748 rooms 
  • 36. EMERGING TRENDS & TECH PAYMENTS
  • 37. EMERGING TRENDS & TECHEMERGING TRENDS & TECH MASTERCARD SELFIE PAY
  • 38. EMERGING TRENDS & TECH HOME
  • 39. EMERGING TRENDS & TECH WEARABLES
  • 40. EMERGING TRENDS & TECH WEARABLES WEARSAFE- WEARBLE TAG
  • 41. EMERGING TRENDS & TECH WEARABLES NEXT GENERATION DIGITAL MINDFULNESS
  • 42. EMERGING TRENDS & TECH BLOCKCHAIN TECHNOLOGY You go to a trusted provider for: Banking Hospitals Water, Gas, Electric TripAdvisor Airbnb Uber
  • 43. EMERGING TRENDS & TECH BLOCKCHAIN TECHNOLOGY ‣Republic of Georgia - Land registry ‣Estonia- tax and business registries ‣Dubai- state documents ‣UK- scientific research grants in bitcoin ‣R3CEV- 40 banks aim to use it to reimagine financial services ‣Called ID2020 United Nations exploring use for refugees to prove identity
  • 44. EMERGING TRENDS & TECH BLOCKCHAIN Users (acceptance) Applications (use cases) Developers (people to work this swizzle out!)
  • 45. EMERGING TRENDS & TECH BLOCKCHAIN Blockchain has revolutionary applications in marketing, and will be good news for both publishers and advertisers. Beating online ad Fraud Changing revenue models for publishers Disrupting display ad networks WITHOUT BLOCKCHAIN WITH BLOCKCHAIN
  • 46. WHAT DOES THIS MEAN FOR US? EMERGING TRENDS & TECH
  • 47. EMERGING TRENDS & TECH ADAPT, INNOVATE OR DIE
  • 48. EMERGING TRENDS & TECH THE ‘NEW’ BUSINESS MODEL AND MARKETING?
  • 49. EMERGING TRENDS & TECH “The mind is like a brick of wax, on which we stamp what we perceive or conceive’ we remember and know , whatever is obliterated or cannot be impressed, we forget and do not know’ This is where the phrase ‘make an impression’ hails from. EMERGING TRENDS & TECH START WITH THE WHY
  • 50. EMERGING TRENDS & TECH START WITH THE WHY http://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action
  • 51. PURPOSE WHY SHOULD WE CARE ABOUT YOU?
  • 53. PRODUCT RULE 1 MAKE A GREAT PRODUCT RULE 2 DON’T FORGET RULE 1* * Do not rely on good marketing principles to sell a bad product
  • 54. EMERGING TRENDS & TECH BUSINESS MODEL CANVAS The Business Model Canvas is a strategic management and lean startup template for developing new or documenting existing business models. Created by  Alexander Osterwalder
  • 55. EMERGING TRENDS & TECH REALLY UNDERSTAND YOUR CONSUMERSREALLY UNDERSTAND YOUR CONSUMERS….. THEY DRIVE THIS CHANGE!
  • 56. AND THE CUSTOMER CONTEXT ALWAYS CHANGES
  • 57. INSERT CLASS TITLE INSERT CHAPTER TITLE IHAVE AGREATIDEA………..
  • 58. EMERGING TRENDS & TECHEMERGING TRENDS & TECH GET YOUR HOUSE IN ORDER
  • 59. EMERGING TRENDS & TECH SO MUCH DATA……. “The thing with wearable's, if every piece of clothing and jewellery you own is connected someone is going to have to decipher that data and give it back to you in an organises way, for you as an individual to help you in your life”
  • 60. EMERGING TRENDS & TECH CREATE LESS FRICTION
  • 63. EMERGING TRENDS & TECHEMERGING TRENDS & TECH GOT THE SKILLS ? Product Management Web Development UX Data Science Digital Marketing
  • 64. OUR DIGITAL MARKETING COURSES Length Start Dates Hours Outcome Price 10 weeks, 2 evenings per week (6-8pm) OR 1-Week Accelerated (Mon - Sat, 9am - 5pm) 16th Jan | 10-week 6th Feb | 1-Week Accelerated 28th Mar | 10-week ~60 hours Learn to plan & execute a campaign, acquire & engage users, and quantify a strategy’s success. £2,800