Diese Präsentation wurde erfolgreich gemeldet.
Die SlideShare-Präsentation wird heruntergeladen. ×

How StubHub Got Its Projects In-Line with QuickBase

Anzeige
Anzeige
Anzeige
Anzeige
Anzeige
Anzeige
Anzeige
Anzeige
Anzeige
Anzeige
Anzeige
Anzeige
Nächste SlideShare
Hybrid project mgmt
Hybrid project mgmt
Wird geladen in …3
×

Hier ansehen

1 von 26 Anzeige

How StubHub Got Its Projects In-Line with QuickBase

Herunterladen, um offline zu lesen

For a busy creative department, every project is built from dozens of moving parts, from staff to assets to approvals and beyond. In this session, StubHub Project Manager Dennis Kang shares the story of how his company was able to use QuickBase to replace Microsoft SharePoint for project management. The result was a 1-3 day reduction in the key approvals process. You'll learn best practices for managing stakeholders, resources, and users to get your app delivering huge value sooner than you think.

For a busy creative department, every project is built from dozens of moving parts, from staff to assets to approvals and beyond. In this session, StubHub Project Manager Dennis Kang shares the story of how his company was able to use QuickBase to replace Microsoft SharePoint for project management. The result was a 1-3 day reduction in the key approvals process. You'll learn best practices for managing stakeholders, resources, and users to get your app delivering huge value sooner than you think.

Anzeige
Anzeige

Weitere Verwandte Inhalte

Diashows für Sie (17)

Andere mochten auch (20)

Anzeige

Ähnlich wie How StubHub Got Its Projects In-Line with QuickBase (20)

Weitere von QuickBase, Inc. (15)

Anzeige

Aktuellste (20)

How StubHub Got Its Projects In-Line with QuickBase

  1. 1. How StubHub Got Its Projects in Line with QuickBase Genre: adoption and roll-out Dennis Kang & Benjamin Buday Partnerships Project Manager, StubHub.com
  2. 2. 1 Introductions
  3. 3. #EMPOWER2015 Benjamin Buday Sales Engineer, Intuit QuickBase • From Boston, Massachusetts • Two years with Intuit QuickBase • Trains, builds proof-of-concept apps • May have seen/heard him on QuickBase webinars! A few notes from Dennis: • Benjamin is a QuickBase Ninja • He is a famous QB Instructor • After this presentation he’ll be available to take selfies for just $10
  4. 4. #EMPOWER2015 Benefits - Automation – Sped up the process, less time chasing after projects - 3rd Party Tool integration made QB more robust - Different methodology to prioritization, workload management, and scoping - Setting up projects to be efficiently triaged
  5. 5. #EMPOWER2015 Activity Introduce You • Get into groups about 4 and introduce yourselves • Name / Company / Role / Favorite food
  6. 6. #EMPOWER2015 ① UC Davis – Sociology ② Crazy Career path ③ 2007 – Found my calling – Project Management ④ 12/12/12 – First day at StubHub Introductions - Dennis
  7. 7. #EMPOWER2015 ① How many of you have bought from StubHub? ② World’s largest ticket marketplace ③ All transactions covered by our FanProtect Guarantee ④ Partnered w/ over 60 teams in the NFL, MLB, NBA, NHL, MLS, & NCAA. Also includes ESPN, AEG, Tickets.com & Paciolan
  8. 8. #EMPOWER2015 ① Introductions ② Process Challenges ③ Solutions ④ What we built ⑤ Conclusion Agenda
  9. 9. 2 Process Challenges
  10. 10. #EMPOWER2015 Activity Introduce You • Describe your process • Who has the most dysfunctional process • Volunteer the worst process (<30 seconds) • Prize!!!
  11. 11. #EMPOWER2015 StubHub’s Creative Process/Infrastructure • Sharepoint… • No standardized project/file names • No file storage structure • No consolidated location for files • Poor workflow • Endless revisions • Could not find anything • Missed deadlines were the norm • No insight / transparency • No workload management • Scope creep
  12. 12. #EMPOWER2015 Other Challenges • A LOT of stakeholders • “not my job” – Partnerships Project Manager • Required a robust solution in order to get buy-in
  13. 13. #EMPOWER2015 Got to work • Requirements Gathering • Features • Proof of Concept • Go through the flow
  14. 14. #EMPOWER2015 The search for a perfect PM Solution
  15. 15. #EMPOWER2015 ① Approval engine ② Clear annotation ③ APIs ProofHQ  56% faster project delivery for quicker speed- to-market  Streamlined proofing reduces time spent managing reviews by an average of 59%  Rework resulting from proof revisions reduced by 29%, from 3.9 to 2.8 revisions  Over 80% of online proofing users indicated improvement of internal communications around proofs
  16. 16. #EMPOWER2015 Quick Approvals Status (Approved or Changes Required) automatically changes Quickbase Status API integration through 3rd party developer (Qnect) Proofing can be done without a PHQ or QB account The Integration
  17. 17. #EMPOWER2015 The Design Process
  18. 18. #EMPOWER2015  QB Number (unique identifier)  Request Type: Copy only / Design only / Copy+Design  FastPath – Indicates <2 week turnaround The Submission Form
  19. 19. #EMPOWER2015  Meets bi-weekly (2xs/week)  Fast Path Projects triaged by dedicated person  Go over current projects, workload, and assign new projects  E-mail notifications go out to designers Prioritization Meeting
  20. 20. Demo
  21. 21. #EMPOWER2015  Priority Score  Workload Prioritization / Scoping
  22. 22. #EMPOWER2015  Priority Score = Business impact * Effort * Feasibility  Workload - 6 hours per day (2 hours for rework, administrative, bathroom breaks) Prioritization / Scoping
  23. 23. #EMPOWER2015 In Summary Adopted because of: - QB + Integration with ProofHQ got buy in - Ability to create/modify prototypes often and quickly - Reporting gave flexibility and insight - Project Management advantages: - Automating status changes key - Birds eye view gave quick updates - Scoping / Prioritization helped
  24. 24. Q&A
  25. 25. #EMPOWER2015 Lastly - Contact information for my 3rd party integrator is claude@qunect.comect.com - Questions or comments: denkang@stubhub.com - Don’t forget, selfies with Ben $10 in the back denkang@stubhub.com

×