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LEADING YOUR TEAM
TO GREATNESS
NEW JERSEY CHARTER SCHOOLS ANNUAL CONFERENCE
DR. JAMES N. GOENNER | APRIL 7, 2014
WWW.CHARTERINSTITUTE.ORG
RELATIONSHIPS
“People don’t care how
much you know until they
know how much you care.”
WWW.CHARTERINSTITUTE.ORG
WWW.CHARTERINSTITUTE.ORG
National Charter Schools Institute
• The Institute is a values-driven, nonprofit organization
founded in 1995.
• Our mission is to strengthen the performance and
productivity of the charter schools sector.
• We coach and consult with boards, schools, authorizers,
support organizations and policymakers.
• Our team is composed of passionate professionals.
• We seek to understand, honor and support our clients.
• We believe in and strive to uphold the Golden Rule.
WWW.CHARTERINSTITUTE.ORG
WWW.CHARTERINSTITUTE.ORG
THIS SLIDE DECK IS ACCESSIBLE AT
WWW.CHARTERINSTITUTE.ORG
Goals for Today
Share a Framework for
Greatness
Strengthen & Support
Leaders
Inspire Hearts & Minds
Answer Questions
Have Fun!
1
2
3
4
5
WWW.CHARTERINSTITUTE.ORG
Superior Performance
Distinctive Impact
Lasting Endurance
What Is Greatness?
“Good is the enemy
of great.”
Jim Collins
Collins’ Good-to-Great Framework
OUTPUT RESULTS
STAGE 1: DISCIPLINED PEOPLE
INPUT PRINCIPLES
Level 5 Leadership
First Who, Then What
STAGE 2: DISCIPLINED THOUGHT
Confront the Brutal Facts
The Hedgehog Concept
STAGE 3: DISCIPLINED ACTION
Culture of Discipline
The Flywheel
STAGE 4: BUILDING GREATNESS
TO LAST
Clock Building,
Not Time Telling
Preserve Core,
Stimulate Progress
DELIVERS SUPERIOR
PERFORMANCE
MAKES A DISTINCTIVE IMPACT
ACHIEVES LASTING ENDURANCE
Beyond Any Leader,
Idea or Setback
On the Communities
It Touches
Relative to Its Mission
Achieving
Breakthrough
The
Flywheel
“Greatness...is largely a
matter of conscious
choice and discipline.”
Jim Collins
“Know
Thyself”
1
4
The First Person You Lead Is Yourself
Who Said…
WWW.CHARTERINSTITUTE.ORG
The Most Consistently Admired
Characteristics of Leaders
Honest
Forward-Looking
Competent
Inspiring
WWW.CHARTERINSTITUTE.ORG
How Leaders Earn Credibility
• “They practice what they preach.”
• “They walk the talk.”
• “Their actions are consistent with their words.”
• “They put their money where their mouth is.”
• “They follow through on their promises.”
• “They do what they say they will do.”
The Leadership Challenge
WWW.CHARTERINSTITUTE.ORG 17
Model the Way
Inspire a Shared Vision
Challenge the Process
Enable Others to Act
1
2
3
4
Encourage the Heart5
Five Practices of Exemplary Leaders
Kouzes and Posner
Four Disciplines
of a Healthy
Organization
WWW.CHARTERINSTITUTE.ORG
Cohesive teams develop trust, eliminate
politics and increase efficiency by…
• Knowing one another’s unique strengths
and weaknesses
• Openly engaging in constructive,
ideological conflict
• Holding one another accountable for
behaviors and actions
• Committing to group decisions.
1: Build a Cohesive Leadership Team
WWW.CHARTERINSTITUTE.ORG
Healthy organizations minimize the
potential for confusion by clarifying…
• Why do we exist?
• How do we behave?
• What do we do?
• How will we succeed?
• What is most important—right now?
• Who must do what?
2: Create Clarity
WWW.CHARTERINSTITUTE.ORG
Healthy organizations align their employees around
organizational clarity by communicating key messages through…
• Repetition: Don’t be afraid to repeat the same message again
and again.
• Simplicity: The more complicated the message, the more
potential for confusion and inconsistency.
• Multiple Mediums: People react to information in many ways;
use a variety of mediums.
• Cascading Messages: Leaders communicate key messages
to direct reports; the cycle repeats itself until the message is
heard by all.
3: Over-Communicate Clarity
WWW.CHARTERINSTITUTE.ORG
Organizations sustain their health
by ensuring consistency in…
• Hiring
• Managing performance
• Rewards and recognition
• Employee dismissal.
4: Reinforce Clarity
“Doing everything keeps
us so busy we don’t have
time to think about what is
really important to us.”
2
5
WHAT REALLY MATTERS
Ensuring all students
are prepared for success in
college, work and life.
Where Do You
Spend Time?
First Things First
2
7
How Clear Is Your Organization About Its...
Vision
Mission
What is the organization really trying to accomplish?
Is it compelling? Will it make a significant difference?
How will the organization proceed with making this
vision a reality?
Values
What are the core things the organization will use to
guide and evaluate all of its actions and behaviors?
WWW.CHARTERINSTITUTE.ORG
The Power of Clarifying Values
TEAMWORK
• We recognize that no one of us is as good as all of us.
• We will put the team’s goals before our own.
• We will collaborate.
• We can be relied upon to fulfill commitments.
• We are accountable for ourselves and to each other.
• We will celebrate our successes and have fun.
WWW.CHARTERINSTITUTE.ORG
The Power of Values
FORWARD-LOOKING
• We dare to be different.
• We are willing to take risks.
• We are not limited by others.
• We strive to exceed expectations.
• We inspire growth in ourselves and others.
COMMITMENT
• We are persistent.
• We lead with passion.
WWW.CHARTERINSTITUTE.ORG
The Power of Clarifying Values
INTEGRITY
• We will tell the truth.
• We will be open to feedback.
• We trust each other to speak our minds.
• We will always strive to do the right things for the
right reasons.
RESPECT
• We communicate with candor and tact.
• We will be tough on the issue, not on the person.
• We value people for who they are and what they bring.
WWW.CHARTERINSTITUTE.ORG
Is the academic program a success?
Is the school financially viable?
Is the school equitable & organizationally sound?
Key Renewal Questions
WWW.CHARTERINSTITUTE.ORG
Interviews with Board, Administration, Team and Parents
Observation of School and Classrooms
Review of Documents
The Renewal Site Visit
The Five
Temptations
of a CEO
Level 5
Leadership
Pyramid
WWW.CHARTERINSTITUTE.ORG
Level 5 Leaders
• Ambitious first and foremost for
the cause, the organization,
the work—not themselves.
• Display a paradoxical blend of
personal humility and
professional will.
“Set the standards higher
for yourself than others
would set them for you.”
John Maxwell
THANK YOU!
NATIONAL CHARTER SCHOOLS INSTITUTE | 711 WEST PICKARD STREET | MOUNT PLEASANT, MICHIGAN 48858
VIEW THIS SLIDE DECK ONLINE AT
WWW.CHARTERINSTITUTE.ORG

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Leading your Team to Greatness - Dr. James Goenner, National Chater Schools Institute (New Jersey Charter School Confrence 4/7/2014)

  • 1. LEADING YOUR TEAM TO GREATNESS NEW JERSEY CHARTER SCHOOLS ANNUAL CONFERENCE DR. JAMES N. GOENNER | APRIL 7, 2014
  • 2. WWW.CHARTERINSTITUTE.ORG RELATIONSHIPS “People don’t care how much you know until they know how much you care.”
  • 4. WWW.CHARTERINSTITUTE.ORG National Charter Schools Institute • The Institute is a values-driven, nonprofit organization founded in 1995. • Our mission is to strengthen the performance and productivity of the charter schools sector. • We coach and consult with boards, schools, authorizers, support organizations and policymakers. • Our team is composed of passionate professionals. • We seek to understand, honor and support our clients. • We believe in and strive to uphold the Golden Rule.
  • 6. WWW.CHARTERINSTITUTE.ORG Goals for Today Share a Framework for Greatness Strengthen & Support Leaders Inspire Hearts & Minds Answer Questions Have Fun! 1 2 3 4 5
  • 7.
  • 9. “Good is the enemy of great.” Jim Collins
  • 10. Collins’ Good-to-Great Framework OUTPUT RESULTS STAGE 1: DISCIPLINED PEOPLE INPUT PRINCIPLES Level 5 Leadership First Who, Then What STAGE 2: DISCIPLINED THOUGHT Confront the Brutal Facts The Hedgehog Concept STAGE 3: DISCIPLINED ACTION Culture of Discipline The Flywheel STAGE 4: BUILDING GREATNESS TO LAST Clock Building, Not Time Telling Preserve Core, Stimulate Progress DELIVERS SUPERIOR PERFORMANCE MAKES A DISTINCTIVE IMPACT ACHIEVES LASTING ENDURANCE Beyond Any Leader, Idea or Setback On the Communities It Touches Relative to Its Mission
  • 13. “Greatness...is largely a matter of conscious choice and discipline.” Jim Collins
  • 14. “Know Thyself” 1 4 The First Person You Lead Is Yourself Who Said…
  • 15. WWW.CHARTERINSTITUTE.ORG The Most Consistently Admired Characteristics of Leaders Honest Forward-Looking Competent Inspiring
  • 16. WWW.CHARTERINSTITUTE.ORG How Leaders Earn Credibility • “They practice what they preach.” • “They walk the talk.” • “Their actions are consistent with their words.” • “They put their money where their mouth is.” • “They follow through on their promises.” • “They do what they say they will do.” The Leadership Challenge
  • 17. WWW.CHARTERINSTITUTE.ORG 17 Model the Way Inspire a Shared Vision Challenge the Process Enable Others to Act 1 2 3 4 Encourage the Heart5 Five Practices of Exemplary Leaders Kouzes and Posner
  • 18. Four Disciplines of a Healthy Organization
  • 19. WWW.CHARTERINSTITUTE.ORG Cohesive teams develop trust, eliminate politics and increase efficiency by… • Knowing one another’s unique strengths and weaknesses • Openly engaging in constructive, ideological conflict • Holding one another accountable for behaviors and actions • Committing to group decisions. 1: Build a Cohesive Leadership Team
  • 20. WWW.CHARTERINSTITUTE.ORG Healthy organizations minimize the potential for confusion by clarifying… • Why do we exist? • How do we behave? • What do we do? • How will we succeed? • What is most important—right now? • Who must do what? 2: Create Clarity
  • 21. WWW.CHARTERINSTITUTE.ORG Healthy organizations align their employees around organizational clarity by communicating key messages through… • Repetition: Don’t be afraid to repeat the same message again and again. • Simplicity: The more complicated the message, the more potential for confusion and inconsistency. • Multiple Mediums: People react to information in many ways; use a variety of mediums. • Cascading Messages: Leaders communicate key messages to direct reports; the cycle repeats itself until the message is heard by all. 3: Over-Communicate Clarity
  • 22. WWW.CHARTERINSTITUTE.ORG Organizations sustain their health by ensuring consistency in… • Hiring • Managing performance • Rewards and recognition • Employee dismissal. 4: Reinforce Clarity
  • 23. “Doing everything keeps us so busy we don’t have time to think about what is really important to us.”
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  • 25. 2 5 WHAT REALLY MATTERS Ensuring all students are prepared for success in college, work and life.
  • 26. Where Do You Spend Time? First Things First
  • 27. 2 7 How Clear Is Your Organization About Its... Vision Mission What is the organization really trying to accomplish? Is it compelling? Will it make a significant difference? How will the organization proceed with making this vision a reality? Values What are the core things the organization will use to guide and evaluate all of its actions and behaviors?
  • 28. WWW.CHARTERINSTITUTE.ORG The Power of Clarifying Values TEAMWORK • We recognize that no one of us is as good as all of us. • We will put the team’s goals before our own. • We will collaborate. • We can be relied upon to fulfill commitments. • We are accountable for ourselves and to each other. • We will celebrate our successes and have fun.
  • 29. WWW.CHARTERINSTITUTE.ORG The Power of Values FORWARD-LOOKING • We dare to be different. • We are willing to take risks. • We are not limited by others. • We strive to exceed expectations. • We inspire growth in ourselves and others. COMMITMENT • We are persistent. • We lead with passion.
  • 30. WWW.CHARTERINSTITUTE.ORG The Power of Clarifying Values INTEGRITY • We will tell the truth. • We will be open to feedback. • We trust each other to speak our minds. • We will always strive to do the right things for the right reasons. RESPECT • We communicate with candor and tact. • We will be tough on the issue, not on the person. • We value people for who they are and what they bring.
  • 31. WWW.CHARTERINSTITUTE.ORG Is the academic program a success? Is the school financially viable? Is the school equitable & organizationally sound? Key Renewal Questions
  • 32. WWW.CHARTERINSTITUTE.ORG Interviews with Board, Administration, Team and Parents Observation of School and Classrooms Review of Documents The Renewal Site Visit
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  • 39. WWW.CHARTERINSTITUTE.ORG Level 5 Leaders • Ambitious first and foremost for the cause, the organization, the work—not themselves. • Display a paradoxical blend of personal humility and professional will.
  • 40. “Set the standards higher for yourself than others would set them for you.” John Maxwell
  • 41. THANK YOU! NATIONAL CHARTER SCHOOLS INSTITUTE | 711 WEST PICKARD STREET | MOUNT PLEASANT, MICHIGAN 48858 VIEW THIS SLIDE DECK ONLINE AT WWW.CHARTERINSTITUTE.ORG