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A Guide to the
  Business Analysis
                  ®
Body of Knowledge
  (BABOK® Guide)

        Version 2.0

                            Copyright © 2009 Phil Vincent
                            Feel free to share this presentation as long as the copyright notice remains in place.

                            The views and opinions expressed within this presentation are those of the author, and do not necessarily
                            represent the views and opinions held by the International Institute of Business Analysis ®

                            IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned
          www.theiiba.org   by International Institute of Business Analysis.

                            Phil Vincent & Associates
                            phil@birchisland.ca
Copyright © 2009 Phil Vincent
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“…generally accepted practices in use by a
                                  majority of business analysis practitioners.”


                            “…applicable in most contexts where business
                              analysis is performed, most of the time.”


                             “…focused on individual initiatives rather than
                            strategic or enterprise-wide business analysis.”




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Copyright © 2009 Phil Vincent
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Copyright © 2009 Phil Vincent
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                                                                                          5
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Business Analysis
                                                                                            Planning and
                                                                                             Monitoring




                                                                                                          Solution
                                                                            Enterprise
                                                                                                        Assessment        Requirements
                                                                             Analysis
                                                                                                        and Validation
           Elicitation                                                                                                   Management and
                                                                                                                          Communication
                                                                                            Requirements
                                                                                              Analysis




                                                                                            Underlying
                                                                                           Competencies
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0..*


                                                                                            4..6
                                                           1..*
                                                                                                      1..*
                                                                           1..*
                                                                                                             0..*
                                                           1..*

                                                                          1..*
0..*

                 0..*

                                                                                          Requirements are the only output
                                                                                          produced by more than one task

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Copyright © 2009 Phil Vincent
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Creative thinking
                                                                                             Decision making
                                                                                                 Learning        Teaching
                                   Personal organization
                                                                                             Problem solving      Written
                                          Ethics
                                                                                             Systems thinking      Oral
                                     Trustworthiness




                                                                                                                 Facilitation
                                Business principles and                                                          Leadership
                                        practices                                                                Influencing
                                                                                          Modeling and drawing
                                  Industry knowledge                                                             Negotiation
                                                                                                  tools
                                Organization knowledge                                                            Teamwork
                                                                                           Office productivity
                                  Solution knowledge




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Copyright © 2009 Phil Vincent
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Copyright © 2009 Phil Vincent
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Copyright © 2009 Phil Vincent
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Copyright © 2009 Phil Vincent
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Copyright © 2009 Phil Vincent
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Transition
        Business
                                                                                                                           Requirements
      Requirements                                                                        Business Analysis
                                                                                            Planning and
                                                                                             Monitoring




                                                                                                          Solution
                                                                           Enterprise
                                                                                                        Assessment          Requirements
                                                                            Analysis
                                                                                                        and Validation
          Elicitation                                                                                                      Management and
                                                                                                                            Communication
                                                                                            Requirements
                                                                                              Analysis




            Stakeholder
                                                                                                                       Solution
           Requirements
                                                                                                                     Requirements
                                                                                            Underlying
                                                                                           Competencies
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Inputs
                                                                                                                             Outputs


                                                                                            Tasks

         *                      5.1
                                                                                                                                                  2.3
                                                                                                                   2.1           2.2
                                                                                                    2.2
                                                                              2.1
                                                                                                  Conduct
 Business Business Need                                                Plan Business                                                           Business
                                                                                                                Business     Stakeholder
                                                                                                Stakeholder
  Analysis                                                            Analysis Approach                                                        Analysis
                                                                                                                Analysis   List, Roles, and
                                                                                                  Analysis
Performance
                                                                                                                                                Plan(s)
                                                                                                                Approach   Responsibilities
  Metrics

                                                                                                   2.4
                                                                             2.3
                                                                                                Plan BA
                                                                       Plan BA Activities
                                                                                              Communication
                                                                                                                                                  2.6
                                                                                                                   2.4           2.5
  Enterprise               Expert                                             2.5                   2.6
 Architecture             Judgment                                                                                                                 BA
                                                                        Plan Req’ts Mgt.                          BA        Requirements
                                                                                               Manage BA
                                                                                                                                              Performance
                                                                                                              Communication Management
                                                                            Process            Performance
                                                                                                                                               Assesment
                                                                                                                 Plan           Plan



                                                                                                                                 2.6
          Organizational
          Process Assets
                                                                                                                             BA Process
                                                                                                                               Assets



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Outputs
                                  Inputs



                                                                                                              Tasks
                                                                                                                                            3.2           3.1
       5.5                            5.1

                                                                                                    3.1                 3.2              Elicitation   Scheduled
Business Case              Business Need Organizational
                                                                                               Prepare for        Conduct Elicitation     Results      Resources
                                         Process Assets
                                                                                                Elicitation            Activity



                                                                                                 3.3                     3.4
                                                                                           Document Elicitation   Confirm Elicitation       3.3,
                                                                                                                                                           3.1
                                                                                                Results                Results              3.4
       2.5                            5.4                         2.2

                                                                                                                                        Stakeholder     Supporting
Requirements                     Solution               Stakeholder                                                                      Concerns        Materials
Management                        Scope                List, Roles and
    Plan                                               Responsibilities




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Outputs


                                Inputs
                                                                                                                                                           4.5
                                                                                                              Tasks                        4.1



                                                                 *                                                                     Requirements Requirements
                                                                                                  4.1                      4.2
      2.4
                                                                                                                                        [Approved] [Communicated]
                                                                                                                      Manage Req’ts
                                                                                            Manage Solution
                                                                                            Scope and Req’ts           Traceability
    BA        Organizational Requirements
Communication Process Assets
   Plan
                                                                                                  4.3                      4.4
                                                                                            Maintain Req’ts           Prepare Req’ts
                                                                                                                                                           4.2
                                                                                                                                           4.3
                                                                                              for Re-use                 Package

                                                                                                                                       Requirements Requirements
                                                                                                                                                      [Traced]
      2.5                            5.4                         2.2                                                                   [Maintained &
                                                                                                             4.5
                                                                                                                                         Reusable]
                                                                                                         Communicate
                                                                                                         Requirements
Requirements                     Solution              Stakeholder
Management                        Scope               List, Roles and
                                                                                                                                                     4.4
    Plan                                              Responsibilities

                                                                                                                                                 Requirements
                                                                                                                                                   Package




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Outputs


                                 Inputs
                                                                                                             Tasks                          5.5              5.1


                                                                                                                                       Business Case Business Need
                                                                                                  5.1                     5.2
        6.4
                                                                                                Define                  Assess
                                                                                             Business Need           Capability Gaps
 Assumptions Business Goals                                 Enterprise
and Constraints and Objectives                             Architecture
                                                                                                    5.3                    5.4
                                                                                               Determine                 Define
                                                                                                                                                             5.3
                                                                                                                                            5.2
                                                                                            Solution Approach        Solution Scope

                                                                                                                                                          Solution
                                                                                                                                         Required
                                    3.3                       7.6
                                                                                                                                                         Approach
                                                                                                                                        Capabilities
                                                                                                              5.5
                                                                                                            Define
Organizational Requirements   Solution                                                                   Business Case
Process Assets   [Stated]   Performance
                            Assessment                                                                                                                 5.4


                                                                                                                                                  Solution Scope
                                    3.3


                            Stakeholder
                             Concerns


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Outputs

                                Inputs
                                                                                                               Tasks
                                                                                                                                              6.4             6.2

                                                                 *
       5.5                         5.1                                                            6.1                      6.2
                                                                                               Prioritize               Organize          Assumptions Requirements
                                                                                             Requirements              Requirements      and Constraints Structure
Business Case Business Need                             Requirements


                                                                                                                            6.4
                                                                                                  6.3
                                                                                                                           Define             6.1             6.6
                                                                                           Specify and Model
                                                                                                                        Assumptions
                                     2.5                       3.3                           Requirements
                                                                                                                       and Constraints
                                                                                                                                         Requirements Requirements
                                                                                                                                                        [Validated]
Organizational Requirements Stakeholder                                                                                                   [Prioritized]
Process Assets Management    Concerns                                                                                      6.6
                                                                                                 6.5
                   Plan                                                                                                  Validate
                                                                                                Verify
                                                                                                                       Requirements
                                                                                             Requirements
                                                                                                                                                              6.3
                                                                                                                                              6.5
                 2.2                                    5.4

                                                                                                                                         Requirements Stakeholder or
       Stakeholder                            Solution Scope                                                                                             Solution
                                                                                                                                           [Verified]
      List, Roles and                                                                                                                                 Requirements
      Responsibilities




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Outputs



                                                                                                                                             7.1                7.5
                                 Inputs
                                                                                                                Tasks
                                                                                                                                        Assessment of        Identified
                                                                                                                                          Proposed            Defects

                                                                  *                                                                        Solution
        6.4                                                                                       7.1                        7.2
                                                                                            Assess Proposed               Allocate
                                                                                                Solution                Requirements
 Assumptions                 Enterprise                  Requirements                                                                        7.5                7.3
and Constraints             Architecture

                                                                                                                                                        Organizational
                                                                                                                                          Mitigating
                                                                                                  7.3                      7.4
                                                                                                                                                          Readiness
                                                                                                                                           Actions
                                                                                              Assess Org.           Define Transition
                                                                                                                                                         Assessment
                                                                                               Readiness             Requirements


                                                                                                                                             7.2                7.4
                                                                                                                           7.6
     Solution                Solution                   Solution                                   7.5
                                                                                                                    Evaluate Solution
  [Constructed,              Option(s)                Performance                           Validate Solution
                                                                                                                      Performance
   Deployed or                                          Metrics                                                                         Requirements     Transition
    Designed]                                                                                                                            [Allocated]    Requirements



                                                                                                                                             7.6                7.6
                    5.4                             3.3

                                                                                                                                          Solution         Solution
          Solution Scope                    Stakeholder
                                                                                                                                        Performance       Validation
                                             Concerns
                                                                                                                                        Assessment       Assessment



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Business Analysis Planning and Monitoring                                                     6 tasks 35 pages
 Elicitation                                                                                   4 tasks   9 pages
 Requirements Management and Communication                                                     5 tasks 17 pages
 Enterprise Analysis                                                                           5 tasks 16 pages
 Requirements Analysis                                                                         6 tasks 21 pages
 Solution Assessment and Validation                                                            6 tasks 19 pages
                                                                                              32 tasks 117 pages


 Underlying Concepts                                                                         6 concepts   14 pages
 Techniques                                                                               34 techniques   66 pages

 Glossary                                                                                    226 terms    12 pages



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The new BABOK® Guide v2.0 “reflects” business analysis,
                                   it does not prescribe it




                                                                                               A Guide to the
                                                                                            Business Analysis
                                                                                          Body of Knowledge®
                                                                                            (BABOK® Guide)

                                                                                                  Version 2.0




                                                                                                     www.theiiba.org




Copyright © 2009 Phil Vincent
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A Guide to the
                                                                                            Business Analysis
                                                                                          Body of Knowledge®
                                                                                            (BABOK® Guide)

                                                                                                  Version 2.0




                                                                                                     www.theiiba.org




Copyright © 2009 Phil Vincent
                                                                                                                       28
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A Guide to the
                                                                                            Business Analysis
                                                                                          Body of Knowledge®
                                                                                            (BABOK® Guide)

                                                                                                  Version 2.0




                                                                                                     www.theiiba.org




Copyright © 2009 Phil Vincent
                                                                                                                       29
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A Guide to the
                                                                                            Business Analysis
                                                                                          Body of Knowledge®
                                                                                            (BABOK® Guide)

                                                                                                  Version 2.0




                                                                                                     www.theiiba.org




Copyright © 2009 Phil Vincent
                                                                                                                       30
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A Guide to the
                                                                                            Business Analysis
                                                                                          Body of Knowledge®
                                                                                            (BABOK® Guide)

                                                                                                  Version 2.0




                                                                                                     www.theiiba.org




Copyright © 2009 Phil Vincent
                                                                                                                       31
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A Guide to the
                                                                                            Business Analysis
                                                                                          Body of Knowledge®
                                                                                            (BABOK® Guide)

                                                                                                  Version 2.0




                                                                                                     www.theiiba.org




Copyright © 2009 Phil Vincent
                                                                                                                       32
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Copyright © 2009 Phil Vincent
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Copyright © 2009 Phil Vincent
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BABOK v1.6 vs v2.0

  • 1. A Guide to the Business Analysis ® Body of Knowledge (BABOK® Guide) Version 2.0 Copyright © 2009 Phil Vincent Feel free to share this presentation as long as the copyright notice remains in place. The views and opinions expressed within this presentation are those of the author, and do not necessarily represent the views and opinions held by the International Institute of Business Analysis ® IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned www.theiiba.org by International Institute of Business Analysis. Phil Vincent & Associates phil@birchisland.ca
  • 2. Copyright © 2009 Phil Vincent 2 Feel free to share this presentation, as long as this copyright notice remains in place
  • 3. “…generally accepted practices in use by a majority of business analysis practitioners.” “…applicable in most contexts where business analysis is performed, most of the time.” “…focused on individual initiatives rather than strategic or enterprise-wide business analysis.” Copyright © 2009 Phil Vincent Feel free to share this presentation, as long as this copyright notice remains in place 3
  • 4. Copyright © 2009 Phil Vincent Feel free to share this presentation, as long as this copyright notice remains in place 4
  • 5. Copyright © 2009 Phil Vincent Feel free to share this presentation, as long as this copyright notice remains in place 5
  • 6. Copyright © 2009 Phil Vincent 6 Feel free to share this presentation, as long as this copyright notice remains in place
  • 7. Copyright © 2009 Phil Vincent 7 Feel free to share this presentation, as long as this copyright notice remains in place
  • 8. Business Analysis Planning and Monitoring Solution Enterprise Assessment Requirements Analysis and Validation Elicitation Management and Communication Requirements Analysis Underlying Competencies Copyright © 2009 Phil Vincent 8 Feel free to share this presentation, as long as this copyright notice remains in place
  • 9. 0..* 4..6 1..* 1..* 1..* 0..* 1..* 1..* 0..* 0..* Requirements are the only output produced by more than one task Copyright © 2009 Phil Vincent 9 Feel free to share this presentation, as long as this copyright notice remains in place
  • 10. Copyright © 2009 Phil Vincent 10 Feel free to share this presentation, as long as this copyright notice remains in place
  • 11. Creative thinking Decision making Learning Teaching Personal organization Problem solving Written Ethics Systems thinking Oral Trustworthiness Facilitation Business principles and Leadership practices Influencing Modeling and drawing Industry knowledge Negotiation tools Organization knowledge Teamwork Office productivity Solution knowledge Copyright © 2009 Phil Vincent 11 Feel free to share this presentation, as long as this copyright notice remains in place
  • 12. Copyright © 2009 Phil Vincent 12 Feel free to share this presentation, as long as this copyright notice remains in place
  • 13. Copyright © 2009 Phil Vincent 13 Feel free to share this presentation, as long as this copyright notice remains in place
  • 14. Copyright © 2009 Phil Vincent 14 Feel free to share this presentation, as long as this copyright notice remains in place
  • 15. Copyright © 2009 Phil Vincent 15 Feel free to share this presentation, as long as this copyright notice remains in place
  • 16. Copyright © 2009 Phil Vincent 16 Feel free to share this presentation, as long as this copyright notice remains in place
  • 17. Transition Business Requirements Requirements Business Analysis Planning and Monitoring Solution Enterprise Assessment Requirements Analysis and Validation Elicitation Management and Communication Requirements Analysis Stakeholder Solution Requirements Requirements Underlying Competencies Copyright © 2009 Phil Vincent 17 Feel free to share this presentation, as long as this copyright notice remains in place
  • 18. Copyright © 2009 Phil Vincent 18 Feel free to share this presentation, as long as this copyright notice remains in place
  • 19. Inputs Outputs Tasks * 5.1 2.3 2.1 2.2 2.2 2.1 Conduct Business Business Need Plan Business Business Business Stakeholder Stakeholder Analysis Analysis Approach Analysis Analysis List, Roles, and Analysis Performance Plan(s) Approach Responsibilities Metrics 2.4 2.3 Plan BA Plan BA Activities Communication 2.6 2.4 2.5 Enterprise Expert 2.5 2.6 Architecture Judgment BA Plan Req’ts Mgt. BA Requirements Manage BA Performance Communication Management Process Performance Assesment Plan Plan 2.6 Organizational Process Assets BA Process Assets Copyright © 2009 Phil Vincent 19 Feel free to share this presentation, as long as this copyright notice remains in place
  • 20. Outputs Inputs Tasks 3.2 3.1 5.5 5.1 3.1 3.2 Elicitation Scheduled Business Case Business Need Organizational Prepare for Conduct Elicitation Results Resources Process Assets Elicitation Activity 3.3 3.4 Document Elicitation Confirm Elicitation 3.3, 3.1 Results Results 3.4 2.5 5.4 2.2 Stakeholder Supporting Requirements Solution Stakeholder Concerns Materials Management Scope List, Roles and Plan Responsibilities Copyright © 2009 Phil Vincent 20 Feel free to share this presentation, as long as this copyright notice remains in place
  • 21. Outputs Inputs 4.5 Tasks 4.1 * Requirements Requirements 4.1 4.2 2.4 [Approved] [Communicated] Manage Req’ts Manage Solution Scope and Req’ts Traceability BA Organizational Requirements Communication Process Assets Plan 4.3 4.4 Maintain Req’ts Prepare Req’ts 4.2 4.3 for Re-use Package Requirements Requirements [Traced] 2.5 5.4 2.2 [Maintained & 4.5 Reusable] Communicate Requirements Requirements Solution Stakeholder Management Scope List, Roles and 4.4 Plan Responsibilities Requirements Package Copyright © 2009 Phil Vincent 21 Feel free to share this presentation, as long as this copyright notice remains in place
  • 22. Outputs Inputs Tasks 5.5 5.1 Business Case Business Need 5.1 5.2 6.4 Define Assess Business Need Capability Gaps Assumptions Business Goals Enterprise and Constraints and Objectives Architecture 5.3 5.4 Determine Define 5.3 5.2 Solution Approach Solution Scope Solution Required 3.3 7.6 Approach Capabilities 5.5 Define Organizational Requirements Solution Business Case Process Assets [Stated] Performance Assessment 5.4 Solution Scope 3.3 Stakeholder Concerns Copyright © 2009 Phil Vincent 22 Feel free to share this presentation, as long as this copyright notice remains in place
  • 23. Outputs Inputs Tasks 6.4 6.2 * 5.5 5.1 6.1 6.2 Prioritize Organize Assumptions Requirements Requirements Requirements and Constraints Structure Business Case Business Need Requirements 6.4 6.3 Define 6.1 6.6 Specify and Model Assumptions 2.5 3.3 Requirements and Constraints Requirements Requirements [Validated] Organizational Requirements Stakeholder [Prioritized] Process Assets Management Concerns 6.6 6.5 Plan Validate Verify Requirements Requirements 6.3 6.5 2.2 5.4 Requirements Stakeholder or Stakeholder Solution Scope Solution [Verified] List, Roles and Requirements Responsibilities Copyright © 2009 Phil Vincent 23 Feel free to share this presentation, as long as this copyright notice remains in place
  • 24. Outputs 7.1 7.5 Inputs Tasks Assessment of Identified Proposed Defects * Solution 6.4 7.1 7.2 Assess Proposed Allocate Solution Requirements Assumptions Enterprise Requirements 7.5 7.3 and Constraints Architecture Organizational Mitigating 7.3 7.4 Readiness Actions Assess Org. Define Transition Assessment Readiness Requirements 7.2 7.4 7.6 Solution Solution Solution 7.5 Evaluate Solution [Constructed, Option(s) Performance Validate Solution Performance Deployed or Metrics Requirements Transition Designed] [Allocated] Requirements 7.6 7.6 5.4 3.3 Solution Solution Solution Scope Stakeholder Performance Validation Concerns Assessment Assessment Copyright © 2009 Phil Vincent 24 Feel free to share this presentation, as long as this copyright notice remains in place
  • 25. Business Analysis Planning and Monitoring 6 tasks 35 pages Elicitation 4 tasks 9 pages Requirements Management and Communication 5 tasks 17 pages Enterprise Analysis 5 tasks 16 pages Requirements Analysis 6 tasks 21 pages Solution Assessment and Validation 6 tasks 19 pages 32 tasks 117 pages Underlying Concepts 6 concepts 14 pages Techniques 34 techniques 66 pages Glossary 226 terms 12 pages Copyright © 2009 Phil Vincent 25 Feel free to share this presentation, as long as this copyright notice remains in place
  • 26. Copyright © 2009 Phil Vincent 26 Feel free to share this presentation, as long as this copyright notice remains in place
  • 27. The new BABOK® Guide v2.0 “reflects” business analysis, it does not prescribe it A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 2.0 www.theiiba.org Copyright © 2009 Phil Vincent 27 Feel free to share this presentation, as long as this copyright notice remains in place
  • 28. A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 2.0 www.theiiba.org Copyright © 2009 Phil Vincent 28 Feel free to share this presentation, as long as this copyright notice remains in place
  • 29. A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 2.0 www.theiiba.org Copyright © 2009 Phil Vincent 29 Feel free to share this presentation, as long as this copyright notice remains in place
  • 30. A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 2.0 www.theiiba.org Copyright © 2009 Phil Vincent 30 Feel free to share this presentation, as long as this copyright notice remains in place
  • 31. A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 2.0 www.theiiba.org Copyright © 2009 Phil Vincent 31 Feel free to share this presentation, as long as this copyright notice remains in place
  • 32. A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 2.0 www.theiiba.org Copyright © 2009 Phil Vincent 32 Feel free to share this presentation, as long as this copyright notice remains in place
  • 33. Copyright © 2009 Phil Vincent 33 Feel free to share this presentation, as long as this copyright notice remains in place
  • 34. Copyright © 2009 Phil Vincent 34 Feel free to share this presentation, as long as this copyright notice remains in place