1. Managerial Communication & Business Etiquettes Presentation
21-Aug-11
Pushkar Choudhary
Arun Kumar
Vineeth C.M.
Amit Tripathi
Anshuman Accanoor

4. • Gap in demand and supply
• Growing economic divide
• Lack of transparency
• Agents / middlemen / intermediaries
• Lack of awareness in people
• Ineffective process of lodging and tracking complaints
• Corruption of need
• Corruption of greed

5. • Day-to-day needs
• Bank transactions
• Passport, RTO, Income Tax, Registrar & other such
Government functions
• Educational Institutions
• Travel – Auto rickshaws, Train tickets, etc.
• Rigged vote banks with manipulated voters lists
• Various Scams

6. • Improves transparency
• Creates a flat world
• Creates awareness in public about their rights
• Creates effective skip level complaints system
• Streamlines cumbersome process of complaining and
follow ups

7. • ‘Panoptic vision’ - key enabler of management
control.
• Skills - Computerization is often associated with an
'up-skilling' of corruption
• Confidence - Computer as an objective, all-seeing, all-
knowing machine may cause some corrupt staff to
lose confidence
• Access - Closing down access to some staff
• Control - The mask of data quality and computer
omnipotence makes some managers assume that IT
removes the opportunities for corruption

8. • Provides effective monitoring and tracking system
• Electronic money transfer, direct subsidy money
transaction to public UID associated with bank
accounts
• Helps to organize big population
• Helps us to analyze massive data and find loop
hole/corruption in that data.
• Keeps up history, which can be easily analyzed to find
credibility of company/person.

9. • HPCL has networked all its petrol pumps in and around
Mumbai for the purposes of inventory control and
supply chain management.
• This helps in a major way in curbing adulteration and
under-measurement. These malpractices are in turn
connected with corruption.
• The system automatically detects any tampering with
the fuel dispensers. It enables the company to monitor
every outlet.
• Similarly providing Global Positioning System on the
tankers for transporting fuel, the management can
detect diversion of tankers to dubious destinations.

10. • Initiative of ITC Ltd. to link directly with rural
farmers
• Enables real time information access - price discovery
• Improves productivity through agricultural education
• Eliminates role of touts, middlemen
• Farmers are benefited through empowered decisions
• Economic benefits through lower transaction costs and
process efficiencies

11. • www.ipaidabribe.com – Janaagraha’s unique initiative
to tackle corruption
• We (people) can register the details about our
experiences of actual corrupt acts
• Their work revolves around REED
 Regional perspective to urban issues
 Empowered citizens and local governments
 Enabled citizens and local government
 Direct accountability of the government to the people
IPAD (using cases provided by the people) advocates with
the Govt for an improved and transparent system

12. • Technology enhances the ability of organized crime to
conduct its businesses. (IRCTC Tatkal scam)
• The pace of technology improvement is vastly
outstripping the abilities of law enforcement agencies
to keep pace in terms of analyzing how criminals
might exploit new technologies and that’s why we
need better Cyber laws.
• Any IT system that is implemented needs to go
through rigorous testing, periodic upgrades and
audit, to see if any loopholes exist in the
implementation and whether they are used for any
unfair activities.