Understanding the relationships between time, money, productivity and value -- A keynote presentation for iSummit by Michael Parler, Chief Strategy Officer at Purple, Rock, Scissors.
1. D o n’ t Wa s t e Yo u r T i m e
B y Tr a c k i n g I t
MICHAEL PARLER
CHIEF OF STRATEGY
WWW. P R P L . R S
@PRPLRCKSCSSRS
@MICHAELPARLER
2. Tr a d i n g Ti m e f o r M o n e y
Understanding the relationships between
time, money, productivity and value
3. To W h o m T h e s e C o n c e p t s A p p l y. . .
S A L A R I E D E M P LO Y E E S
MANAGERS
BUSINESS OWNERS
I N V E N T O R S & I N N O VAT O R S
ENTREPRENEURS
4. T h e s e C o n c e p t s A r e N o t F o r. . .
REPETITIVE LABORERS
A PAT H E T I C
C LO C K WAT C H E R S
“BEAN COUNTERS”
LUDDITES
13. To d a y ’ s To p i c s : V a l u e & P o t e n t i a l
Download for Free: freshbooks.com/blog/2013/06/12/breakingthetimebarrier/
14. To d a y ’ s To p i c s : C o r p o r a t e C u l t u r e
Read & Laugh: dilbert.com
15. To d a y ’ s To p i c s : P r o d u c t i v i t y
David Allen: The Art of
Stress-Free Productivity
TEDxClaremontColleges
Wa t c h : y o u t u b e . c o m / w a t c h ? v = C H x h j D P K f b Y
20. N O T I M P O R TA N T
NOT URGENT
I: Fires
I M P O R TA N T
URGENT
II: Excellence
Crisis
Deadlines
Some Meetings
Planning & Strategy
Relationship Building
Personal Development
III: Deception
IV: Escape & Waste
Interruptions
Some Emails
Some Meetings
Tr i v i a l M a t t e r s
Time-Killers
“Numbing Out”
T h e E i s e n h o w e r M e t h o d : e n . w i k i p e d i a . o r g / w i k i / Ti m e _ m a n a g e m e n t
22. Ti m e s h e e t s
A method for recording the
amount of a worker's time
spent on each job.
23. Ti m e s h e e t s
Advantages
-
Easy Payroll Processing
-
Visibility to Expenses
-
Future Budget Planning
-
Method to Invoice Clients
24. Ti m e s h e e t s
Advantages
-
Easy Payroll Processing
-
Visibility to Expenses
-
Future Budget Planning
-
Method to Invoice Clients
Disadvantages
-
Repetitive
-
Stressful to Employees
-
Prone to Human Error
-
Perverse Incentives
36. 2 0 T H C E N T U RY ECO N O M I CS
2 1 s t C E N T U RY ECO N O M I CS
Localized Economy
Global Economy
-
Blue Collar & Manual Labor
-
White Collar / Green Collar
-
R e p e t i t i v e / M a n u a l Ta s k s
-
-
Limitations of Local Resources
Repetitive & Dangerous Jobs are
Automated
-
Tr a d i t i o n a l E d u c a t i o n & Tr a i n i n g
-
Global Resources / Outsourcing
-
Te n u r e , P e n s i o n s , R e w a r d s f o r
Investing Time
-
Commodification / Race to Zero
-
Rewards for Groundbreaking
Ideas (Intellectual Property)
-
E m p l o y e e s Tr a d e S k i l l s & I d e a s
for Value
-
E m p l o y e e s Tr a d e T i m e f o r M o n e y
38. T h e r e i s a Wa r o n Wo r k
Value is Ever y thing
39. Work in the 21st Century
Invention & Inspiration
Creation & Connectivity
40. Wo r k i n t h e 2 1 s t C e n t u r y
C A N YO U F I N D T H E WO R K?
Morning
Afternoon
Evening
Emails
Meetings
Lunch
Inspiration
Commute
Youtube
Breakfast
Blogs
Emails
Twitter
Dinner
Google
Commute
Coffee
Facebook
Strategy
Television
Phone Calls
Ideas
Phone Calls
Meetings
Reports
Wikipedia
LinkedIn
Planning
Interruptions
Analysis
Ping-Pong
Meetings
Reflection
41. Wo r k i n t h e 2 1 s t C e n t u r y
C A N YO U F I N D T H E WO R K?
Morning
Afternoon
Evening
Emails
Meetings
Lunch
Inspiration
Commute
Youtube
Breakfast
Blogs
Emails
Twitter
Dinner
Google
Commute
Coffee
Facebook
Strategy
Television
Phone Calls
Ideas
Phone Calls
Meetings
Reports
Wikipedia
LinkedIn
Planning
Interruptions
Analysis
Ping-Pong
Meetings
Reflection
What defines your productivity?
42. Wo r k i n t h e 2 1 s t C e n t u r y
C A N YO U F I N D T H E WO R K?
Morning
Afternoon
Evening
Emails
Meetings
Lunch
Inspiration
Commute
Youtube
Breakfast
Blogs
Emails
Twitter
Dinner
Google
Commute
Coffee
Facebook
Strategy
Television
Phone Calls
Ideas
Phone Calls
Meetings
Reports
Wikipedia
LinkedIn
Planning
Interruptions
Analysis
Ping-Pong
Meetings
Reflection
What value do these activities
provide?
43. Wo r k i n t h e 2 1 s t C e n t u r y
C A N YO U F I N D T H E WO R K?
Morning
Afternoon
Evening
Emails
Meetings
Lunch
Inspiration
Commute
Youtube
Breakfast
Blogs
Emails
Twitter
Dinner
Google
Commute
Coffee
Facebook
Strategy
Television
Phone Calls
Ideas
Phone Calls
Meetings
Reports
Wikipedia
LinkedIn
Planning
Interruptions
Analysis
Ping-Pong
Meetings
Reflection
Why do we lie to ourselves
by tracking time?
45. C i t i l o g o b y Pa u l a S c h e r
Learn More: breezycreativedesign.com/2010/05/04/citi-logo-by-paula-scher/
46. C i t i l o g o b y Pa u l a S c h e r
How can a multi-billion dollar
organization base their
identity off of a second?
Answer: “it’s a second done
in 34 years”
Learn More: breezycreativedesign.com/2010/05/04/citi-logo-by-paula-scher/
49. Ti m e i s I n f i n i t e . Yo u r Ti m e i s N o t .
What do you do with your 24 hours?
Are your 24 hours productive?
What is the value of your 24 hours?
53. “Flow” by Dr. Mihaly Csikszentmihalyi
Challenge
(mee-hy cheek-sent-mə-hy-ee)
Anxiety
Peak Performance
Flow Channel
Apathy
Boredom
Skills
David Maister:
Dynamos: People who hate Time Sheets
Cruisers & Losers: People who like Time Sheets
Flow: en.wikipedia.org/wiki/Flow_(psycholog y)
72. P r o j e c t M a n a g e m e n t i n D i f f e r e n t Te r m s
Quality
Time
Budget
Value
Productivity
Money
73. M e a s u r e m e n t To o l s F o r M a n a g e r s
Tr a c k i n g & A n a l y z i n g R e s o u r c e U s a g e
74. M e a s u r e m e n t To o l s F o r M a n a g e r s
Tr a c k i n g & A n a l y z i n g R e s o u r c e U s a g e
( . . . y e s , I m e a n “m o n e y” )
75. Example: Start-up Company XYZ
Project Manager
Graphic Designer
-
Project Oversight
-
Creative Concepts
-
Networking / Biz Dev
-
Graphics & Assets
-
Client & Project Management
-
We b s i t e I n t e r f a c e s
-
Risk Analysis & Mediation
-
Print Material
Content Writer
Web Developer
-
Creative Concepts
-
We b s i t e D e v e l o p m e n t
-
Ads / Copywriting
-
Maintenance & Support
-
Social Media Management
-
General Office IT
-
Wr i t i n g P r o p o s a l s
76. C o m p a n y X Y Z ’s Fi n a n c i a l s
Annual Labor Costs . . . . . $140,000
Overhead (~20%) . . . . . . . . $28,000
Gross Annual Costs . . . . . $168,000
Target Profit Margin . . . . . . . . . 20%
Profit Value . . . . . . . . . . . . . $33,600
Annual Target . . . . . . . . . . . $201,600
Semi-Annual Target . . . . $100,800
Quarterly Target . . . . . . . . $50,400
Monthly Target . . . . . . . . . . $16,800
77. C o m p a n y X Y Z ’s Fi n a n c i a l s
Annual Labor Costs . . . . . $140,000
Overhead (~20%) . . . . . . . . $28,000
Gross Annual Costs . . . . . $168,000
A Better Formula:
MONEY
OVER
Target Profit Margin . . . . . . . . . 20%
Profit Value . . . . . . . . . . . . . $33,600
Annual Target . . . . . . . . . . . $201,600
Semi-Annual Target . . . . $100,800
Quarterly Target . . . . . . . . $50,400
Monthly Target . . . . . . . . . . $16,800
TIME
78. C o m p a n y X Y Z ’s Fi n a n c i a l s
Annual Labor Costs . . . . . $140,000
Overhead (~20%) . . . . . . . . $28,000
Gross Annual Costs . . . . . $168,000
A Better Formula:
MONEY
OVER
Target Profit Margin . . . . . . . . . 20%
Profit Value . . . . . . . . . . . . . $33,600
TIME
...without worrying about hours.
Annual Target . . . . . . . . . . . $201,600
Semi-Annual Target . . . . $100,800
Quarterly Target . . . . . . . . $50,400
Monthly Target . . . . . . . . . . $16,800
Just deadlines.
83. C o m p a n y X Y Z ’ s P r o j e c t Tr a c k
Jan
Project 1
Project 2
Project 3
Project 4
Project 5
Feb
Mar
Apr
May Jun
Jul
Aug
Sep
Oct
Nov Dec
84. “ M o n e y O v e r Ti m e”
Jan
Project 1
Project 2
Project 3
Project 4
Project 5
Feb
Mar
Apr
May Jun
Jul
Aug
$25,000
$12,000
$35,000
$20,000
$35,000
Target: $201,600
Sep
Oct
Nov Dec
85. “ M o n e y O v e r Ti m e”
Jan
Project 1
Project 2
Project 3
Project 4
Feb
Mar
Apr
May Jun
Jul
Aug
$25,000
$12,000
$35,000
$20,000
Project 5
$35,000
Earnings: $127,000
Target: $201,600
Sep
Oct
Nov Dec
86. “ M o n e y O v e r Ti m e”
Jan
Project 1
Project 2
Project 3
Project 4
Feb
Mar
Apr
May Jun
Jul
Aug
Sep
Oct
Nov Dec
$25,000
$12,000
$35,000
$20,000
Project 5
$35,000
Earnings: $127,000
Remaining: $74,600
Target: $201,600
87. “ M o n e y O v e r Ti m e”
Jan
Project 1
Project 2
Project 3
Project 4
Feb
Mar
Apr
May Jun
Jul
Aug
Sep
Oct
Nov Dec
$25,000
$12,000
$35,000
$20,000
Project 5
$35,000
Earnings: $127,000
Remaining: $74,600
Potential: $127,000
Target: $201,600
Potential: $254,000
88. “ M o n e y O v e r Ti m e”
Jan
Project 1
Project 2
Feb
Mar
Apr
May Jun
Project 5
Aug
$25,000
$12,000
Project 3
Project 4
Jul
$35,000
$20,000
$35,000
Unexpected Project Overruns
Sep
Oct
Nov Dec
89. “ M o n e y O v e r Ti m e”
Jan
Project 1
Project 2
Feb
Mar
Apr
May Jun
Project 5
Aug
$25,000
$12,000
Project 3
Project 4
Jul
$35,000
$20,000
$35,000
Project Impact & Ripple Effect
Sep
Oct
Nov Dec
90. “ M o n e y O v e r Ti m e”
Jan
Project 1
Project 2
Project 3
Feb
Mar
Apr
May Jun
Jul
Aug
Oct
$25,000
$12,000
$35,000
Project 4
Project 5
Sep
$20,000
$35,000
Project Delays, Late Starts
Nov Dec
91. “ M o n e y O v e r Ti m e”
Jan
Project 1
Project 2
Feb
Mar
Apr
May Jun
Jul
Aug
Sep
Oct
$25,000
$12,000
Project 3
$35,000
Project 4
$20,000
Project 5
$35,000
Actual: $99,500 ($100,800)
Nov Dec
92. “ M o n e y O v e r Ti m e”
Jan
Project 1
Project 2
Feb
Mar
Apr
May Jun
Jul
Aug
Sep
Oct
Nov Dec
$25,000
$12,000
Project 3
$35,000
Project 4
$20,000
Project 5
$35,000
Actual: $99,500 ($100,800)
Up Hill Battle: $102,100
95. Benchmarks
w i t h o u t Ti m e s h e e t s
Value
Productivity
Money
96. Analyze the Benchmarks
-
Value
Do his projects meet our
standard of excellence?
-
Does she operate in the best
interest of our company?
-
Does he have groundbreaking
ideas that move the needle?
98. Analyze the Benchmarks
-
Money
Is he generating an appropriate
amount of target revenue?
-
Is she compensated fairly for her
efforts?
-
Is he providing hidden value to
our company and our clients?
99. I d e n t i f y Yo u r O w n
Metrics for Success
100. A n a l y z e & L e v e r a g e Yo u r D a t a
“How can we improve?”
“What are our most profitable & successful services?”
“Are services priced properly based on the value they
provide to our clients?”
“Where & How can we expand?”
“What trouble areas do we have?”
101. A n a l y z e & L e v e r a g e Yo u r D a t a
“Big Data” Concepts in
manageable chunks
102. A n a l y z e & L e v e r a g e Yo u r D a t a
“Big Data” Concepts in
manageable chunks
All without the use of
Timesheets.
103. Examples Close to Home
F i g 1 . P R P L’s G r o s s R e v e n u e
500,000,000%
In 2010, Purple, Rock, Scissors made
a decision to throw out timesheets,
focusing our efforts on Productivity
and Value for our clients.
375,000,000%
By the end of 2012, we began using
the Time over Money concept to
track, manage and analyze the usage
of our resources.
250,000,000%
125,000,000%
0%
2009
2010
2011
2012 2013 *
By the end of 2013, we are on track
to more than quadruple our gross
service revenue compared to 2009.
Financials do not include media buy / ad spend.
Just what matters: gross service revenue.
104. Wr a p p i n g I t U p
A t b e s t , t i m e t r a c k i n g c a n u n d e r - v a l u e y o u r p r o d u c t i v i t y.
At it’s worst, tracking time encourages damaging and perverse
incentives ( Wallys ).
Peak Performance: Focus on what matters. Results,
Deadlines and Value.
Explore ways to measure & optimize your
performance.
D o n’ t Wo r r y A b o u t Ti m e .