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Alibaba COVID19 Report 2020

Les comparto mi selección personal de los mejores estudios & LIbros Blancos disponibles online que todo profesional del digital commerce debe tener como material de apoyo y lectura => Reporte de iniciativas seleccionadas por Alibaba para enfrentar el COVID19 2020 elaborado por el equipo de Alibaba Mas detalles ingresen en www.alibaba.com

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Alibaba COVID19 Report 2020

  1. 1. thrive as we get through this situation together. Just as this report goes to publication, our Chairman and CEO, Daniel Zhang has announced the "Spring Thunder Initiative 2020", an initiative that will globally deploy the power of commerce and technology that Alibaba has harnessed over the past twenty years to build digital infrastructure, create new supply chains, stimulate new demand, and promote new trade through a series of aggressive measures. Alibaba intends to take every necessary action to help entrepreneurs and SMEs triumph over this economic winter, but we cannot do it alone! Now it's time for digital entrepreneurs in their own communities to also come together and create solutions to protect and help each other. We look forward to the new world we will all create together as we rise from the challenge before us! As Daniel stated, "Sunshine always arrives after the rain." Dear friends and partners, let's get started! • D IG IT A L A C T IO N F O R E N T R E P R E N E U R S I NT H E A G E O F C O V ID , 1 9 Brian A. Wong Head of Alibaba Global Initiatives Vice President, Alibaba Group April 2020 II
  2. 2. On February 10, 2020, Alibaba Group unveiled measures to help small and medium-sized enterprises in China affected by the COVID-19 outbreak. Leveraging Alibaba’s extensive ecosystem, 20 measures were put in place to support to merchants. Alibaba waived certain fees across its platforms including B2C marketplace Tmall, which planned to waive service fees for the first half of 2020 and offered free services to eligible merchants registered in Hubei, the epicenter of the Coronavirus outbreak. The group’s logistics arm, Cainiao, offered to waive two months of fees for warehouse rentals before the end of March, while local-services platform Koubei waived commissions for merchants until the end of February, 2020 – and until the end of March 2020 for Wuhan-based businesses. Low-interest and interest-free loans Reduced or waived platform fees An Ant Financial affiliate, online SME bank MYBank, announced interest-free and low-interest loans to Taobao and Tmall merchants registered in Hubei. A total of RMB 10 billion (USD 1.43 billion) is expected to be offered. These loans will be interest-free for the first three months, and afterwards, the rate will be 20% below current rates. Another RMB 10 billion will be rolled out and made available to merchants outside Hubei province with interest rates 20% below current levels. Until March 2020, payments were also issued to merchants free of charge as soon as an order was fulfilled.
  3. 3. Subsidized delivery personnel and increased logistics efficiency Creation of flexible job openings Taobao, Tmall and Cainao pooled their resources to launch a RMB 1 billion fund for supply chain and logistics services. Couriers received extra compensation for their services, while companies enjoyed various waived fees and subsidies. Alibaba’s New Retail supermarket, Freshippo, introduced an employee-sharing scheme that allows those who work in hospitality, dining, movie theaters, department stores and various other sectors to find temporary jobs at Freshippo. Similarly, Ele.me’s and Koubei’s “Blue Ocean” initiative gives restaurant employees opportunities to work as temporary couriers or convenience-store clerks.