(image of a strong union/connection – a chain or two hands interlocked?)
Brand & Thought Leadership
12 Large Scale Research Studies
7,000 attendees at 41 Speaking Engagements
21,909 Event Attendees/Booth Participants
5000 Webinar Attendees
6,501,912 Emails Delivered and 849,111 Opened
Sales Opportunities: Connections and Conversations
80,049 Leads Sent to the Salesforce
35,135 marketing generated leads (non-ecomm)
23,809 Appointments Set
12,300 Proposals Created
Product Marketing:
More segmented by customer persona and CB account attributes
Mapped to cus challenges
SaaS best practices in Lead Gen
Customer Life Cycle:
Customer Lifecycle Messaging: Lead Nurture (prospect), Welcome (new contract), Product Newsletter (current customers), Renewal (auto-renew and annual customers), Winback
Customer NPS & Renewal Outlook
NPS at Rep level
NPS at Contact & Account Level
Assets:
Industry/Occupation Reports
Proposals & Presentations
Sell Sheets
Leads - Prioritize Account Book with Timely Opportunities
Thought Leadership:
HRConnect: Monthly topic sent to HR general ENT audience
Candidate Behavior
HRTechnology
Communication
Consistency of updates
Centralize, Simplify, Communicate – CB Communication Platform in SF
Product Updates
Mobile
What’s working what’s not
What’s on the kill list
Improvements to Products
What is better/new about our products and how we do position them?
TN Renewals
Site changes
EOI impact and how you position
How we drive EOI – it’s not free